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Cricket Wireless Authorized Retailer
1293 W 49th St, Hialeah, FL 33012, United States
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Cricket Wireless Authorized Retailer

Comments
Do
Review №1

Very knowledgeable, helpful and pleasant young lady answered all of my questions.

Jo
Review №2

Ask for Alejandra,Once I arrived to this Cricket location everything was very clean and organized. As soon as we arrived Alejandra was very attentive. She nows very well all the products and services Cricket carries and was able to answer all my questions. She is a good listener and was able to provide me with exactly what I needed. She is very knowledgable, professional, respectful, and polite. If every Cricket store would have an Alejandra, every Cricket would have 5+ Star rating. Dont forget to ask for Alejandra!

Du
Review №3

Sales workers need training and need to understand what is in stock before offering customers products, i was told a phone was available and after being charged and giving all my information for a port the sales associate tells me that the phone i wanted was not actually available, location was messy needed to tidy up i got a phone case but once i got a chance to set up the phone at home i realized that the case thats on my phone was for a older version that is the same dimensions of my phone but not my phone so screen protector doesnt match up with front camera and volume and power button dont really click correctly. just came back to cricket as a customer and truly disappointed.

Wi
Review №4

This store is a not to go store ... they have no knowledge of the service the are providing .. I spoke to a rep name mike . (No customer service) he was not trying to help at all... my work phone was disconnected because the got the wrong set up on my 4 line ... he was constantly sending me to cricket customer service . Knowing that the error or mistake was done at his store ..I wouldn’t recommend this store to anybody and definitely mr rep MIKE YOU NEED TO BE REPLACE.

ri
Review №5

Amazing customer service thank you karla store manager and Daniela for the help always happy to come to this store you just gain one more custkmer for life

An
Review №6

I give them 5 out of 5 it was a great place kind service and very helpful and straight forward service

Ye
Review №7

Waited for a phone for over 2 weeks that they supposedly ordered but hadnt recieved. What can I say! When I spoke to one of the employees he told me a story about a system issue and blah blah blah. I felt I was being played so stupidly. Horrible and frustrating experience.

Ed
Review №8

The customer service is not good. I was looking for a new phone and a new plan and I was waiting too long to be attended

Jo
Review №9

Great service and professionalism by Yailene.

Je
Review №10

Only bad thing. It doesnt open until 10. But very nice employers.

Ga
Review №11

Best costumer service ever... Very helpfull...

Ar
Review №12

Great customer service and the perfect phone solution !

An
Review №13

Very good service Samanta

Os
Review №14

Very good customer service...

Jo
Review №15

Excellent

Jo
Review №16

Friendly staff

Lu
Review №17

Siempre me atienden muy amablemente y me solucionan con los problemasque tengo con mis teléfonos.

Gi
Review №18

Excellent attention, they explain everything in detail, efficient service and at a very good price.

ar
Review №19

The worst experience Ive ever had They didnt say good morning when I went in, much less came to attend to me, thats why I left the store

Ya
Review №20

It must open at 9am and it is still closed

Li
Review №21

Well

El
Review №22

Excellent attention ... these girls are very attentive and explain everything well detailed before making a purchase.

Pa
Review №23

Excellent work. ..very professional. .amable people their employees. ... but an opinion. .. happened to me ... a few days ago I went. ..because my cell phone was under warranty. ... a blue stain appears in the center of the screen ..... very attentively your employee gives me the indications of what I should do. ..your cell phone is sent through the UPS ... so that supposedly I changed it .... and upon receiving it ... this one. ... keeps the same stain. ...In summary. ... I must ... to be able to change it, pay for a new one. ..

me
Review №24

I like cricket, it has been more than two years since I moved and I recommend it to all my friends.

Ro
Review №25

An excellent team of attention and customer service. If you arrive you are trapped ...

Lu
Review №26

They always help me when I need assistance for when I need it with my cell phone

Ma
Review №27

Very kind

lu
Review №28

Good customer service

Ro
Review №29

Very good

Al
Review №30

Excellent

Al
Review №31

I do not recommend it

LI
Review №32

Very

Yu
Review №33

They never answer the phone

Information
15 Photos
33 Comments
4.3 Rating
  • Address:1293 W 49th St, Hialeah, FL 33012, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/FL/Hialeah/1293-W-49th-St
  • Phone:+1 786-717-7687
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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