user
GameStop
166 Fulton Ave, Hempstead, NY 11550, United States
Appearance
GameStop
Comments
As
Review №1

The guys that was there was greT they help me give my son a great birthday so thank u

To
Review №2

So they close at 7. But until 7:20 still had people inside taking their sweet time shopping and I was standing outside for 20 mins to quickly exchange something. Then comes to the door and says the computer is down. Terrible service.

ol
Review №3

Great place for everyone. Something for everyone to have fun with and food as well; pizza, salad, chicken, drinks etc.And thats not all, lots of gifts to be won, ensure mother luck is on your side and gather enough points and the bounty is all yours.Parking is adequate and customer service is great

Ro
Review №4

Clean, organized, well stocked. The employees are courteous, professional and extremely helpful. I was very impressed

Je
Review №5

The guy was super nice.

Mi
Review №6

Love that store it’s the best

Ab
Review №7

I went in to get a new controller for my PlayStation 4

An
Review №8

They are great with helping you at the gamestop in HEMPSTEAD LONG ISLAND NY

Da
Review №9

Really great guys working in this location, they were friendly and very informative with all the questions I had. Big thank you Pedro!

Ha
Review №10

Great selection of games. Professional and courteous staff

He
Review №11

Good company helps with everything and tells you whats best if your a gamer or a parent who has child who loves to game the only bummer is they run out of stock quick but good company.

Lo
Review №12

Service is great, free parking, next to a subway. AMAZING! Only thing holding it back is the fact that its Gamestop and all the things that comes with being a Gamestop...

Ch
Review №13

Really close by, has great and helpful staff members and its right next to a subway!

Ab
Review №14

Great location if you choose not to use another local,staff are extremely helpful and knowledgeable on various items and topics.store manager goes out of his way to help you and if he cant he will find an answer for you.All employees here at this location are excellent representatives of the gamestop company.

Th
Review №15

The clerks were knowledgeable and kind. Attention to customer service excellent. Will be going back again.

fo
Review №16

Omg ti is the best place in the Tire World universe

Ja
Review №17

Well actually it was subway but okay lol - really good btw

Wa
Review №18

This place should get more than five, the staff there are always helpful and extremely Friendly. You can buy used or new games if you like, include the systems. This place is great. Thanks.

Da
Review №19

Overall, this is a good store. Ive never had any problems here.

Al
Review №20

Overall staff is good. They are not bad at recommending games. Sometimes the place gets a bit busy and rambunctious and so I prefer coming during the day during the week.

Ro
Review №21

The staff is very informative and helpful

TR
Review №22

So great

Do
Review №23

Customer service is excellent. The employees themselves are amazing people. Truly a wonderful experience.

Ka
Review №24

Long lines and only one person working.

Wa
Review №25

My handicap son loves Game stop. The staff there are very helpful and the games are always tradeable. Only thing is that their doors should have an automatic door opener.

ma
Review №26

Not that busy when I walk in but when a new game releases make sure to get their quick and the employees there are awesome they help a lot and are great people overall

Tr
Review №27

A great place to take friend and families to unwind the staff are fantastic service is splendid try this if you love the game

fl
Review №28

Great every one nice helpful great store to shop all smiles

OV
Review №29

I walked in bought the card and left

Pr
Review №30

Giving all 5 stars in hopes of getting a free game 🤫🤫🤫🤫

Ho
Review №31

Good selections when it comes to games and consoles. Efficient and cool technical support.

al
Review №32

When I go to this store i know im at the right place for my gaming experience these guys are by all means ingrained in the art of videogames much reapect to the gentlemen and ladies who work at this specific location youre the best ill keep going till 2077 ;-)

ra
Review №33

Great prices fast service close to home.

An
Review №34

The guys attended are really nice and helpful

Lo
Review №35

I have been a customer for over fifteen years and always get the best customer service. Best GameStop on Long Island.

Er
Review №36

Nice place get vbucks..there

Ba
Review №37

Picked pre-ordered game, wait time was immediate and well organized, staff was very polite!

Al
Review №38

Good place to get games and gear.

Em
Review №39

Saved the day for me many times since my daughter has discovered her love for gaming and all things that I have not been able to find elsewhere.....

Mr
Review №40

The guys are really cool. They know about video games and are also very helpful. The refunded my ps3 with no questions asked.

Ni
Review №41

Best spot for games online or in stores hands down...

Ro
Review №42

We bought a PS4 in December with a 1 year warranty. All of a sudden the game has stopped working. Now they are sayin they don’t have another system to exchange it for and they don’t fix ps4’s. Now my daughter is unable to get all her Data and games she has downloaded off this system or even play it.

Ro
Review №43

Good service

Ni
Review №44

Its nice ,small but has what you need plus next to chuckie cheese and old navy so thats good to!

An
Review №45

Cool place for kids ...used games..new games ...they have it

ot
Review №46

I mean like its good but not that good

cr
Review №47

Its just a wonderful place to go there helpful

Ja
Review №48

Love the staff friendly and helpful ty

Pe
Review №49

Great deals staff very helpful and knowledgeable

Pa
Review №50

Nice employees, very helpful through trading and they know exactly what you want

Ca
Review №51

Grandson love that game.

Ph
Review №52

Its located in a popular area and freee parking available

Ja
Review №53

Great customer service. all questions were answered.

Ow
Review №54

Great place to buy games and game products

Gl
Review №55

Man ,I love coming into this store .these guys are a blessing

Ar
Review №56

Ive never had a problem there. Courteous and always helpful.

La
Review №57

I loved the service, warm welcome, will deffinately be shopping again.

Da
Review №58

Great staff. They know the business.

Mi
Review №59

Best video game store.

Mi
Review №60

Good characters. Just renovated a bit.

Do
Review №61

They can use more employees

Os
Review №62

Great pace nice staff..

Ch
Review №63

Love these guys thats my store.

Sh
Review №64

Very informational and helpful

Ne
Review №65

4 stars just bc employees at this location try to make you explore other games ... store has poor promo display store need BRIGHTER LIGHTS !!!! Shop here for updates on games .. customer service a plus..

wi
Review №66

They have great game and the attention is excellent

Me
Review №67

Employee was very helpful and very knowledgeable and very pleasant

Da
Review №68

Good gamestop

le
Review №69

My daughter loves this store!!

Tr
Review №70

The reason why i am giving this store a 3 star rating and review is because its an alright store. Some employees are very helpful but, there are also some who are very unorganized and fail to multitask properly. My past experiences were great. Until i recently pre-ordered a game and paid in full while purchasing a few other game titles and this was my very first time pre-ordering from GameStop. The employee confirmed that i paid for the pre-ordered game title in full as i was preparing to exit the store. To my knowledge i paid in full with cash for the pre-ordered game because that was my main objective and the other game titles came to mind during my entrance to the store, i didnt have the appropriate amount so i decided to use the debit card. I quickly glanced at my receipt and later found out i only paid $5.00 and said i purchased a GameStop card for $14.99 including activation charges. I dont even have the card? The one i received was free variant back in 2010.I tried to resolve the issue 2 weeks before and on/after the day of release but, they said i only paid $5.00 when i obviously paid $59.99+ City/State taxes. The outcome of this was to just cancel the pre-order and get a refund of the supposedly $5.00 i only paid.My advice to those who are reading this review/rating is be prepared to walk into an unorganized store with a new inexperienced manager who will fail to meet your needs along with some employees who are all over the place and will rip you off by tricking you into purchasing a GameStop card and will talk you into putting down a $5.00 down payment to reserve your pre-ordered game even though you want to pay in full while also making it seem like theyre rushing you so that they can get to the other customers or will tell you to wait so they can assist someone else and come back to you and forget to put in a transaction. My lesson from this situation was to make sure to thoroughly inspect my GameStop receipts and stay on my toes while staying a step ahead of the employee. I dont think i will be purchasing anything else from them in the near future.

ya
Review №71

Felt like it was under staff for Black Friday

Ve
Review №72

I enjoy the visit, good service

Jo
Review №73

Good place to buy games

E
Review №74

These guys will bend over backwards to help you, i called other stores for help based on a specific matter and this store was the only that took care of it, no questions asked

Ph
Review №75

Best games to find.

Gi
Review №76

Im not a gamer but my 2nd lives going there they do have a wide variety for everyone I got some games too

Te
Review №77

One of my favorites

So
Review №78

What GameStop isnt good? I dare you to prove me wrong.

Ma
Review №79

Ok nothing much to say!

Je
Review №80

Greay game store

Me
Review №81

I only frequent this establishment ( check the vocabulary) when my son sends me

Ma
Review №82

Had a great experience

Jo
Review №83

Its cool

Ro
Review №84

Great place for gamers

Bu
Review №85

Very good place

To
Review №86

Ok

Te
Review №87

Waited patiently while associate at the counter socialized with friend and he gave he an attitude when I asked for assistance. Very disappointed with the service. Will never go back.

Do
Review №88

Plenty of videos to buy.

Jo
Review №89

You can get games and stuff

MS
Review №90

Fan we bought worked for 1 day upsetting!!

Kh
Review №91

Customer service was okay

Ma
Review №92

Worker are so rude

Jo
Review №93

Nice service

Ke
Review №94

Staff very knowledgeable

TI
Review №95

Great service

Al
Review №96

Is ok

Da
Review №97

Danny was great

Ch
Review №98

This place is alright i guess

Mi
Review №99

Always does right by the customer

Ri
Review №100

Great staff!

Information
3 Photos
100 Comments
4.4 Rating
  • Address:166 Fulton Ave, Hempstead, NY 11550, United States
  • Site:https://www.gamestop.com/store/us/ny/hempstead/1594/the-hub-ny-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 516-564-1547
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations