I just sold my car to the dealership a couple of days ago. Karina did the inspection and paperwork. She was really nice & personable! I was very sad to get rid of my baby that Ive had for the last 5 years, she made the process easier. Thank you!

Well i should have read the reviews before I scheduled a routine maintenance appointment for my 2016 Ram 2500. I wont discuss the overpriced bill for the simpleservice that it required. Lesson learned, dealerships always overprice. However for the overpriced service you would think that they would at least provide a good service. My vehicle was recently detailed and the inside was spotless. Most repair shops And dealerships use paper mats to keep you car clean, not this dealership. I called to let them know that the service department went off road and dragged their muddy shoes in my truck. This was Friday and they told me I would get a call back Tuesday of the following week however here we are one week later and they cant even return a call or apologize for the bad service. I would agree with the other reviews, avoid this place. Overpriced, No professionalism, no customer service.Update 9/10/21 - Rachel from the service department called and offered to have my truck detailed. I do appreciate the gesture and will take them up on the offer at some point in the future. It does leave a bad taste when something like this happens and you’re ignored when you call about it. Things happen and I appreciate the apology and gesture. I will give them another try if anything to give them the benefit of the doubt.I hope they make changes. Small towns like hanford and other surrounding cities have limited services and we should try to keep those services local for a variety of reasons, jobs, convenience etc.

Awesome staff! They make you feel very comfortable buying a car here! Better customer service then ford... the financial manager is cool! Thanks guys for helping purchase a jeep at your location!

Thank you very much for all your help, time, and delicate attention to my needs on the purchase of my new 2021 Charger GT. Natalie was great from the very beginning to the handing of the keys. You guys are great!! Thank you again!! I just love my new car!!

I wouldn’t recommend anyone to go to this place, after they sell you your vechile they forget about you and start making excuses why they can’t do oil changes to your vechile. Tried to talk to management but they wouldn’t answer.

Good dealership to do business with the staff was really friendly. David Mesa our salesman did a great job getting us the car and deal we were looking for. Greatly recommend this dealer.

I went in with a particular budget in mind for a Jeep Wrangler. Martin and the team were very good at listening to what I needed and got me really close to my budget in a Jeep that I thought was out of my price range. The whole process was done in a matter of a few hours. They are very efficient.

Service department is horrible!! Would NOT recommend. Believe the reviews unfortunately I did not read them before setting up an appointment.. very upsetting!!

On 2/15/21 Went to just look at the green charger to make sure it was the color I wanted. It is amazing by the way ❤. David was kind and answered my questions, he was already with customers so he brought Dom out to answer any questions I may have. We talked, searched, test drove, and I left with my new charger. To make me happy, Dom and his team went above and beyond to make my purchase perfect. I brought my car back for a spoiler install. Rob and the service department also went above and beyond to make sure my car was perfect. The only complaint I have is when I picked up my key from the cashier, she was rude and acted bothered that I interrupted her personal conversation to get my keys.Because they are the last people to interact with the customer, it could have completely ruined any experience with the dealership. I want to thank Dom, Jaime, Rob and Matt for their AMAZING customer service and Because of them I will continue doing business there. Hopefully the cashiers will be addressed about their attitude towards the customer.

Best customer service! First time buyer. I highly recommend this place! Shout out to David for helping me out in the process and answering all my questions

Purchased a vehicle here 8 years ago. Consistent problems with A/C unit. They couldnt ever fix it. Come to find out the condenser was BENT! How? Factory maybe? Dealership fender wreck? You tell me. Ill never buy from here again.

My Dad took his 2020 Ram in for a service, when he arrived home he noticed a bunch of damage on the tailgate of his truck. We have gone to the dealer multiple times to see the service manager always but he always happens to be on “Lunch or Out of Town” left hum multiple voicemail no reply. Haven’t been given a service report or shown the video of his trucks service. TAKE PHOTOS OF YOUR CARS BEFORE YOU GO THERE. THEY WILL AVOID AT ALL COST!

AMAZING EXPERIENCE!!!!! COMPLETELY OUTSANDING AND BEYOND WHAT I EXPECTED.To start Im on leave Im in the military and I did NOT have the luxury of time which is even WORSE given the fact that covid is still alive and present and services do take longer, THAT BEING SAID!!!!!After having my vehicle towed at the dealerships expense and giving me a second opinion before another dealership had me dead to rights with my engine opened up and it taking a MONTH before they would even be able to LOOK at it, these guys went above and beyond.I had to express to them I only had 3 weeks of leave and by the time they got my truck I only had 2 weeks left. They one, were able to diagnose the engine which was a lot of work because it had a Rod knocking and it ended up that the entire engine needed to be replaced. Which to unbeknownst to some people, for a warranty replacement of an engine they require the engine be taken apart in pieces and pictures taken individual components and all sent up to Chrysler, to determine causes and verify it wasnt negligible. These guys were upfront and honest with me from the get go, they told me how long it would potentially take and that they would do there best to get the parts or engine (at this time) to get me back on the road being as I am 2,200 miles away from where I am stationed at. There communication with me (even though out in sanger I have HORRIBLE service) was great they were patient and understanding even when I had my basically every day phone-calls twice a day morning and before closing as I was frantic to know if my truck would be fixed by the time I would need to still DRIVE home and sign in from leave. There Service Manger Chris, who is also the parts guy PUSHED HARD for me to get my engine in they originally told him it would take 2 weeks which he DID NOT accept, Robert and Rachel both service managers and Advisors were really putting in the effort for me more so than I expected, they really put me first. I have been in the costumer service business before joining the military since I was 16 and I can only say that these guys really were exceptional to the point where Ive been trying to figure out how I could TIP them or give them some sort of gift-card for HOW much effort they put in for me and how safe and secure I felt with my truck in there hands. 10/10 More than I couldve expected all while never meeting face to face until picking up my truck.

BEST customer service first time buyer and I am satisfied with all the help that was given. highly recommended this place Shout Out To Martin He made it happen 🙏☺️

The gentlemen who helped assist me today had the best customer service! I was first helped by Dominic who had helped me find the car I was looking for. The second gentleman who assisted me was a man named Jaime who had amazing patience as I made a choice within my price range. Finally, when assisted by Juan I found myself satisfied with my decision as I had my questions answered and changes made where needed. Definitely had a great experience overall today. Thank you!

Loved working in inventory. Thank you!

Martin and Jaime were kind, understanding, and completely honest in their approach. They listened to my needs, matched me to a vehicle, were patient with my indecisiveness and just overall great people! Thanks guys!

Amazing experience no hassle easy as 123 thanks to David meza. This is my 4th vehicle purchased in 5 years 👍🏼

Overall, great customer service! Were glad to have had David Meza as our sales advisor! He was very attentive and dedicated to his job. He knew exactly what I needed, wanted and made me a offer i couldnt refuse. Now thanks to him, I am an proud owner of a new vehicle. This car dealership is fortunate to have him as an employee. Thank you so much David!

Very bad experience, very bad service ... I took my car for a service recall and they gave me the appointment at 11 am I asked if my car would be ready that day and they told me if I should go back at 5 pm and I of course I live in Hanford I waited for 6 hours and when it was 5 pm I returned and it turns out that they did not even move the car from the place where I left it, eyos ... I will never take it back to that place I do not recommend it for anyone .. ..very bad terrible service ..

Jamie was an excellent salesmen. Got a fantastic vehicle at a great price. Excellent customer service. Everyone was very helpful and very patient with us. Thank you Jamie for all your patience.-Mercy & Joe

Great place and environment

We bought our car there and you can never get through to the operator to make appointment or talk to the service department.

I RECOMMEND EVERYONE TO COME HERE FOR YOUR FIRST CAR!! These people are SUPER NICE AND UNDERSTANDING!! Ask for MARIO AVILA!! Really AMAZING PERSON HELPED ME WITH ALL MY QUESTIONS! I give this Dealership ALL 5 STARS!!👍 also a Special THANK YOU TO MARIO AVILA!! Thank You Mario for helping me! I Truly Appreciate doing Business with You!

They did A+ this time in the service department. Good fast work. Much better than last time

Terrible and very rude service department! Ignored me the whole time I was patiently waiting for assistance. They did not address until asked for help! Then they gave me Attitude for asking for help when they we’re just sitting there! Acted very unprofessional and spoke to me as if I was bothering them! They acted like they hated there jobs! Pretty sad, because in a small town like Hanford word gets around pretty fast! And did i mention they cancelled my appointment twice because of lack of mechanics, so sad!!!

The salesperson was very down to earth & friendly. She did her best to get a deal that works with my budget. The waiting time for the finance department ran a little long & they couldve offered some entertainment (like a tv) to watch while I waited but it was a bit awkward just sitting there with the sales person in silence twiddling our thumbs. A snack couldve been offered while I waited.. they did offer bottle water, which was much appreciated bcuz it was so extremely hot 2day. I would recommend this place if u were serious about buying a car but dont want to be sold a car.

Bad Customer service just for one questions

Dominic was very helpful, answered all my questions. Hope to do business with them.

Thank you Chris you are great!they took care of my recall issue

I recently bought my 2019 Dodge Challenger from this dealership and I could not be happier. The Sales Consultant, Mario Avila, assisted me through all facets of the purchase. He is friendly, professional, well-versed in the ins and outs of their cars, which really helped me make a decision and he made the purchase go smoothly.As a first time car buyer, I had an amazing experience thanks to Mario and the entire sales team. I am extremely satisfied with my purchase. Thank you for providing superior vehicles and excellent customer service. We will definitely be back, someday, in the near future! :)

The sale personnel was friendly but couldnt help me on this day.

Overall, great customer service! I ‘m glad to have had Mario Avila as my sales advisor! He was very attentive and dedicated to his job. He knew exactly what I wanted and needed. Now thanks to him, I am an owner of a brand new vehicle. This car dealership is fortunate to have him as an employee. Thank you so much Mario!

Customer service here is great I cant begin to tell you how AMAZING David Meza has been to us he is bilingual and he has been SO helpful - much appreciated! Im recommending Hanford dodge dealership to everyone I know, and highly recommend Thanks again! 😃

This place was seriously amazing! Thanks so much to Natalie Vega for being amazing and getting me a car! She worked so hard to do everything she could! I recommend her! And this place such an amazing experience 😊❤️

If you want a great deal, this is the place to come. They are really friendly and will love to help you. Ask for Mario Avila, he is a friendly person who will walk you through every step and respond no any of your questions. My family and I really recommend it. This is our 3 time buying a car with Mario.

Very friendly staff, and excellent customer service! We were attended right away! We came in looking for a Toyota and we are leaving with a Toyota. I definitely recommend this place if youre looking for a vehicle.

Want to give a shout out to Mario Avila he helped me out on trading in my challenger T/A 392 to get my new ram 2500 fully loaded! He worked hard on getting what I wanted and he didn’t stop till I got it no lie stood there till like 10:30pm on a Saturday! Thanks bro I’ll never forget it and if you ever go by ask for MARIO AVILA! You can thank me later!

I went to Hanford Chrysler and spoke a sales man named mario. He was very nice and listened to what type of car I was looking for. He showed me a variety of cars that suited me. Thank you mario for not only being a sales man but a good listener. If you need a car go see mario he will get what you need at Hanford Chrysler.

The finance manager tried telling me that a 2016 would be more expensive than getting a new car with zero miles ? He also lied and said that the dealership that had the car I was interested in had wrecked it on the highway and sent it back to try to get me to buy a car there. Don’t go here they act friendly and say they’re getting you a good deal but aren’t you’re better off going to Selma dodge dealership it’s the same owner same prices

We were helped by David. He was very professional, didn’t push us to make a decision to buy, answered all questions we had. Overall a great experience.

My wife been wanting a Jeep for a while now and she just went to check one out. She was approached by Mario Avila a young man. Respectful and friendly right from the start. Took her for a test drive and did everything possible to give her exactly what she wanted. Everyone there were really professional. We would honestly recommend Mario and the car dealer to our friends and family. Hope to have the pleasure of coming back for future business.

If youre in the market for THE BEST ALL AMERICAN brand of vehicles. Stop by Hanford Chrysler Dodge and ask for Mario Avila. He will make sure you have the best shopping experience hands down. He is both a gentleman and a scholar. You can count on Mario to get you the best deal possible and hes very knowledgeable. So stop on by and ask him any question about Mopar vehicles and hell have an answer for you.

Rachel in service is perfect!!

I want to give a huge shout out to Mario! He helped me out on getting my dream car for a great deal! Thanks man for making it come true! I really recommend this place and Mario as well!!

Very happy with the service at CDJR of Hanford. Steven Jimenez is the man and was excellent throughout the process of getting my 2020 Ram. Highly recommend their services!!

Waited for a minute to be helped but they had my part in stock at half the price of autozone

Great staff good service fair prices and they were honest

I visited Hanford Dodge,Jeep and Chrysler on Sunday and had a great experience, truly the easiest car buying experience Ive ever had.I was once a car sales man, i am familiar with the ins and outs. I appreciated their open and honest sales approach. Mario was our salesman and i respected the time that he showed to my wife and i while we decided on a vehicle we liked.We found a vehicle of our liking and quickly began the financing process. What a breeze! We were shocked at the ease of the process. The financial manager was professionals and friendly. Mario made this experience well worth the time.My wife already boasted about how happy she was all over her Facebook.Thanks again!!!!!Robert

Dom was very kind!

My experience was based off three people Natalie, Ashley and the sales manager Oscar. I did run into a couple of hiccups in the process but I was well taken care of. Ashley went well beyond the limits of customer service to make sure I wasn’t just a happy purchaser. Ashley and Natalie made me feel right at home. Lastly Oscar, when a minor problem did accrue he went over and beyond to make sure I felt valued. Everyone that works at this dealership will help as much as they can. And you’ll definitely leave their lot with a smile on your face. I would highly recommend purchasing your future vehicle at this location.

Here to do maintenance specifically oil change for our Van. The office looks pristine, following Covid-19 protocol, 6 feet apart seating in the waiting area, the bathroom too is clean . So far we haven’t encountered problems with our maintenance. So far so good.

Jamie was wonderful and patient with us trying to put a car seat into a vehicle to help us see what our best fit was! Excellent salesman

Absolutely horrendous. Wouldnt go back there if it was the last dealership around

We purchased a dpdge journey here and they didnt detail or fill up the vehicle as promised.

My husband Robert and I came to Hanford Dodge, Jeep, Chrysler on accident only 30 minutes before closing. We had the intention to just look. Im not going to lie, I HATE car shopping. Its nerve wrecking and stressful, but not here! ! We were approached by the friendliest, easy going young man. The salesman was Mario. He was not pushy or overbearing at all.I realized that they were about to close but he encouraged us to shop! ! He was nice, attentive, informative and eager to help. He was patient with us, and they were already closed !!I found a beautiful Dodge and within an hour I had keys in my hand and drove off. The finance manager made it a quick and painless prices! !Id shop here again for my next vehicle for sure!! Thank you Mario! !-Shannon from Visalia

Natalie was amazing she got my daughter a car an was working with her all day. Best experience an friendly environment

I was looking for a used car and the salesman Mario Avila was very helpful and attentive. Their location in Hanford did not have the car I was looking for and Mario patiently helped me to search up a car in their Selma location. He drove me and my dad that day to their Selma location, and I was able to purchase the car that I was looking for.

Every year or so I get forced to take my van to these people for some service or other. Its never a good experience. When we first bought our van from them eight years ago, things were not too bad, but then it all went downhill.The fact that they are overpriced I can deal with, its the lying that I hate.Today the lie was particularly bad. They told me my wife had NOT been in to see them today despite her saying she had AND despite the fact that one of their service tags was hanging from our mirror from when she took the car in this morning.Lying to me is bad, calling my wife a liar is beyond my acceptable limits. I was too angry and had to leave. Im still trying to work out what to do but Im guessing their manager will just side with the employees and kicking up a fuss will get me nowhere.******* Edit *******The next morning after posting this review, the service manager obviously saw it and called us to apologize. I have raised my rating from one star to two star because I was impressed that he did that.

I came with my family looking for an affordable vehicle after a lackluster experience at another dealership. Their sales consultant Anthony was extremely helpful in finding us a vehicle that fit our needs and budget. They gave us a great price without pressuring us to buy. They even went a step beyond to get us a financing plan that was much better than what we came with. I wholly recommend anyone to come here for their vehicle needs.

Great buying experience, came in with a car already in mind to look at & my salesman, Anthony, arrived shortly after our first looks & backed it out for us to take a better look. Was given the keys promptly & told to take it for a spin, never feeling like my salesman was just fiending for another sale. My budget was worked with, my paperwork was done fast & conveniently, & I was rolling out with my new ride after about 4 hours. Really want to thank my salesman, Anthony, for the easy first time dealership buying experience.

I thought this was a professional establishment but apparently I was wrong. First thought walking inside, there were people being helped by I assumed manager which was being vulgar with them. As I seen there is another in office drinking beer behind the desk.30 min no help! I thought this was a reputable dealership not a Night Club. Will never be visiting again.

Michael Smith is great manager will take care of you

Outstanding customer service with larry. The service manager was involved in my warranty repair work. They got me a rental and repaired my vehicle no questions asked. I received my truck 4 days before I expected it to be done. They always make sure the customer comes 1st. My next Ram with come from Hanford Dodge. Thanks Larry.

I went here after going to a few places... Just remember to check your credit score. If you know it before hand they can give you a rough estimate of how it will go. This place treated me with class. I was helped by Jeremy Bangles and he was really cool. He help me get as much details as possible for the price I was looking for. If there was a rating for Jeremy Id rate him a 5 out of 5 stars for best customer satisfaction. He treats you as an equal and he will try and do his best to get the best deal for your buck. I am happy with me 2015 Kia that came to 13500 end price. It was dropped from 16,000. Best place to get a good car basically new. Good place to pick up your credit which one was in the 600 range. I put down a 1000 deposit. Wish me luck in my payments..

Dom helped get me into the car of my dreams, he and his fellow co-workers provided an awesome car buying experience! They were honest, and very informational when it came to the car buying experience. I live in Bakersfield so it was about an hour and 30 minute drive to Hanford Dodge but I would do it all over again. They even recommended an amazing restaurant to grab a bite to eat while we were down there. Over all if you are looking for a Dodge, Jeep, and or Chrysler Hanford Dodge is where its at and Dom is the guy you want to talk to! Thank you Dom!

I bought my jeep here very good customer service I highly recommend Hanford Chrysler if your in need of a new or used vehicle

I appreciate and thank Mario for his help generosity and professionalism in working with me in purchasing my 2019 Dodge charger GT he was very polite well Manor well spoken quick and broke down everything to our understanding we give him a positive review and highly recommend anybody searching for a brand new vehicle to go see Hanford Dodge Jeep ram and ask for Mario

Had great service from Mario Avila gave My girlfriend and I a great deal for a 2017 Dodge Charger R/T. Hit up Mario Avila for honest service and best car deals.

Overall a very bad experience. I called this morning regarding a specific pre-owned vehicle and spoke with David, and made an appointment with him for the afternoon to show me the car and possible test drive. I showed up at the agreed upon time, and David was at lunch. After waiting a few minutes and being called by a coworker he shows up. David walks out to show me the car I inquired about, and it isnt in the front lot. He disappeared to the back lot for a few minutes and tells me they actually transferred the vehicle to a different dealership and the other dealership sold the car 2 days ago. Huge, disappointing waste of time and lack of professionalism.

Had a pregnant employee helping customers without a mask on inside of the building

I am an out of state purchaser. Hanford Dodge made the transaction quickly and painless. They worked with my shipper to transport the car and were very helpful and courteous throughout the process. I would gladly do business with them again.

I had a great experience. The salesman I worked with, Augustine, was not pushy but instead focused on what I liked and didnt like about a certain car and let me decide. He also made great points that were facts and easily backed up and checked out and he knew the car. He was great to work with and I got a great deal and felt great about looking and my purchase.

Natalie is so awesome she did a good job and getting my wife a car thank you natalie

Dom and the staff were amazing! They went over and beyond to meet my needs. I have no complaints, and the warranty deal I got is the best thus far. Thank you Hanford dodge!

Pat in service was great, he got me in out on time. The dealership is overrun with no room to park. They need to upgrade their facilities and expand their service reception area. I sat in what I thought was a service line for ten minutes,before a very nice lady came out to advise that it was not a line they just were out of parking . They need traffic control.

I had received a mailer regarding the dealerships Slasher Event So I preceded to make an appointment as instructed on the mailer. The appointment was made with the representative on the phone for last Sunday 2/23/20 at 2:00 PM to find what I had won. When my wife and I arrived at the dealership we were met by the sales manager (sorry dont remember his name). When we asked him about the prize he told us that the event didnt start for another two weeks and that we should have read the fine print on the mailer. (strike one) When I asked the sales manager if he had any SRTs on the lot and he said yes. Then walked us over to a silver RT and proceeded to convince us it was the same car as an SRT. (strike two) As he continued dance around that a DJ got on the microphone yelling in Spanish so loud I couldnt understand the B.S. the sales manager was trying to feed me. (strike three) I will never do business with your dealership due to your unethical practices and I will make sure to let everyone I know about my experience.

This was the first time in a long time we bought a new vehicle. The sales staff here could not have been more courteous and helpful. We would highly recommend this place to any and everyone we know. when the time comes to purchase another vehicle, it will definitely be here.

I cannot believe Im saying this about a dealership, but their service department seems to be very honest and customer service oriented. I took my Jeep in for an issue that I had previously visited two dealerships about. They didnt blow off the issue to road noise like other dealerships had in the past and the maintainer actually road in the car with me to listen to exactly what I was talking about. Sheila is their service manager and if you can manage to speak to her she is very willing to help.

I highly recommend this place to any one our salesman Mario was truly amazing he was professional and attentive with my husband and I we kept debating on what we wanted to get and do with our issue on our old vehicles, But Mario really helped us he informed us very well of everything which really helped a lot i feel very happy with our purchase and so glad Hanford Chrysler dodge jeep ram Team helped us!

I recently bought a Dodge Challenger from here and my experience was amazing. There was no pressure from the sales people to buy a car and they were able to get me a new car that fit my budget. Jessica who was my sales consultant was amazing. She took care of everything! She got me the car I wanted within my budget, she was able to connect me with an insurance place that was within my budget, she even went as far as to go to the insurance place pick-up all of the paper work I needed for the car and delivered the car directly to my home with the paper work ready to sign. I would definitely go back to do business with her.

The manager was very nice and one of the newer sales guys. I will not say what i want to say regarding the other sales person but no one ever followed up and there is a lack of confidentiality with one of the sales ppl. Their lost becuz i bought my other brand new car else where. Sorry to the few workers that were nice and knowledgeable but i will never return there or refer anyone

Estella and Maria did a wonderful job of helping out with my vehicle search😊

Best buying experience from a car dealer Ive ever had. They worked with me and did everything they could to get me the best deal. Needless to say they earned my business, and I will definitely start there for my next vehicle as well. Dominic, Jessica, and Paul were awesome!

I went to the dealership today and got great help and service from Mario definitely recommend people to go, the management is amazing and got me into the car I wanted for a really great deal! If u want help getting a car go to Mario he’s got you

Will never purchase another vehicle from HANFORD RAM. My parents needed a reliable car and traded in a 2017 Cherokee for a 2019 ram. Were never asked to try truck out fresh of dealer truck had problems. Lights didn’t work, battery didn’t work now engine light is on and it hasn’t been 3 weeks of there purchase. They are not taking responsibility for truck because they were told “truck was fine didn’t need warranty” now they won’t fix truck. Not to mention one of the guys was screaming at my mom. It’s unfortunate they take advantage of people! Do not make the same mistake!!

Jamie is fantastic. Everyone was really nice. Love my car.

Personalized competitive customer service representatives that will do their best to get you into the car you desire today.

Mario went above and beyond his call of duty to see me in a new car. I almost felt bad for the guy! LOL. Hes persistent and wont quit till youre in the vehicle with a price that fits you best. I will definitely go back when its time for a trade in and I want to give him the business. I love my new car!!

Great customer service. Like wow!

Shout out to Mario Avila from HCDJR, Mario provides great customer service, he worked with us until we got the best deal, his personality is very pleasant and out going, had the best test ride with Mario, very knowledgeable, Gave us ins and out on what the car was equipped with. My family was happy with his service and recommends to go see Mario for your next vehicle purchase at HCDJR.

I had a fantastic experience there the staff is really friendly and very helpful and honest they help me trade in my 2014 Chevy sonic for a brand new 2018 jeep renegade and I’m very happy about that they made sure that I drove off the lot with the car that I wanted an amazing coverage for my vehicle thanks again!!!! 👍👍👍👍👍👍👍👍😁😁😁

This place is amazing. They explain things so you understand and they are extremely helpful. I would recommend Dom, he is great.

My daughter baught me a car surpised me how awesome this place is staff very nice àn great help. Indeed a day to remember . When your child blesses you with a a bew car.. love you doll an staff such a blessing

I like this dealership because they arent pushy. They ask me what Im looking for and if they dont have it, they tell me. There is no run around.... we have one getting cleaned up or its coming in from another location gimmicks. Keep it up people! I cant say guys because a nice lady helped me last time.

Domonic was an amazing salesperson and really looked out for the needs of our family. From the minute that we walked into the lot until we drove away with our brand new car he was helpful, polite, and amazing. They worked with us to get us the best deal on our car and an affordable price for us.

This dealership is a joke, and not really interested in selling cars. Very unorganized and salesmen didnt know much about their product when asked questions. Cars on the lot were filthy dirty inside and out, with dead batteries. Expressed interest in putting a deal together and they promised to call back twice and failed to do so on both occasions. While we waited to speak to a sales manger a couple next to us got tired of waiting and left. Do not recommend.

Service department lacking the employees to keep that department running. My vehicle been there for about a week with no updated info about its status, been calling trying to get some kinda information but I’m at a point where I might need to go in person to get help. I’ve called and left many messages.....but no call back.

Called the service department several times to try and get a recall issue taken care of. I could never get through to anyone so I left several messages over the course of last week. I have not yet been called back. On Monday I went online to schedule an appointment for Friday. It is now Thursday. Do I have an actual appointment tomorrow or not? I dont know as I still have not received a call to confirm even though the online scheduler states I would receive a call from one of their service reps. This is not the first time Ive had issues with this service departments lack of customer service but it will be the last. I would now prefer to drive to Fresno Dodge where they answer the phone or at the very least call you back and treat you like a valued customer.

Great service:) been everywhere else but i keep coming back to get my Chrysler tuned here.