Hello Hanford Hyundai: Thank you for your excellent service. Larry was my service rep and did a fantastic job. He was polite, professional, and got the service I needed on my car done quickly and efficiently. He told me how long, approximately, it would be for the service, and it was even a few minutes sooner. So, Thank You Larry, Roland in parts, for getting a special-order part for me, and the manager (I did not get her name), she was the very pretty woman with red hair that was working on the office. I appreciate great service. I live in Fresno, but I will be coming to Hanford Hyundai in the future for all of my Hyundai auto needs of any kind. Its totally worth the drive. Thanks again everyone. You all were really great! Joseph K.

Got ripped off by service! Was told they couldn’t work on my car with an outside extended warranty and they actually could have. Was told I needed a new battery for a diagnostic test and actually didn’t! Be aware!!

Hanford Hyundai is trustworthy and cares about you. They are no nonsense and gets you the advertised deal. GM leads team well and Jessica was great!!! Team effort when I called and Jessica was onher day off, but they did not skip a beat!! Great staff!!

Love!!! these people. l traded in my car with them. The entire staff were professional and took 4 hrs. from start to finish. Particularly-Marcos, Celeste and Larry. Check it out. Huge sale.best terms and pricing ever.💯🌟🥰

All the staff are helpful and knowledgeable. We drove out happy!

Pulled up and lady was outside helping other customers which is understandable. I got off car and was not greeted or said to that someone would help me. Walked around to look at cars by myself and no one ever greeted me.

Just want to say a huge thank you to the whole team at Hanford Hyundai, especially Celeste Rodriguez! I was not an easy customer because of credit issues but they dealt with me going back and fourth trying to figure things out and I appreciate it more than they can imagine!!! You need a car? Go see Celeste! She knows exactly what she’s talking about! Thank you Hanford Hyundai!

My Wife and I purchased a vehicle from John and his staff at the dealership in Hanford. Prior to our purchase we did a ton of research on the vehicle we wanted so we could make a informed decision. We went to quite a bit of dealerships also.Once we met John and his staff we knew this was the place we were going to buy our vehicle from. He and his assistant Marcos was not only courteous and polite but the level of professionalism and willingness to help us was second to none. We found them to be honest and trustworthy and never overstepped or made us feel pressured to buy if we didnt feel comfortable.Hats off to John, Marcos and his crew, they hit a home run with us and we will definitely refer them to family and friends. Thank you John.Dale and Tiffany Williams

Great team. No pressure. They educated us on all the features of our new vehicle and gave us fair trade value. We felt really good about our purchase and would recommend a visit if youre ready to buy.

Great overall experience with friendly and helpful staff. Answered any questions I had to find the right SUV to fit my needs. Everyone treats you as family. Thank you!

Good service representatives and love caring sales staff

6-25-2017 My mother and I went into the dealership in hopes of trading in her 2013 Chrysler 200. We were greeted by Marcos who was very friendly and very pleasant to work with.Our visit started with Marcos sitting us down inside, going over what we needed in a car, what we expected to get out of our visit, and how he could best serve us. Much different from other lots where we would oft wander around the lot, find something we liked, and hoped the numbers would fall in our favor.It took a bit of waiting, in a well air conditioned and very clean building, but they showed us an Elantra. It was within the budget we discussed and fit all of my mothers needs. On the test drive Marcos was very personable, knowledgeable about the product at its features, and made the overall experience a positive one.However, we didnt love the car. The vehicle itself was fine, but at base model it wasnt hooking us. When asked about the next level trim, they again, we quick to pull one around, show us the other available colors, and explained what it featured over the base. We decided on black with a beige interior.Then came the numbers game. Truth be told, I was telling mom to just walk out after the first price the sales manager showed us. While we were alone and he adjusted the numbers, I found the same car for less at the same lot where we bought our previous car. It was also twenty minutes from home, opposed to 40+ minutes. It took two more attempts and some questions from my mother before they reached a deal.After that it was just a matter of going home for lunch to think on it one last time and get the trade-in cleaned out. I wasnt with her when the paperwork was signed and the deal finalized, but mother had nothing but praise for the woman working the finance department.Theres two local Hyundai dealerships within ten minutes of where we live, but when Im personally able to purchase a vehicle, Ill be certain to make the journey out to Hanford Hyundai first. Theyve definitely earned my future business.Update: Three years later I stayed true to my word. I worked with Jessica and my experience was every bit as positive as it was when my mother bought her Elantra.

Parts store very helpful

So theyre pretty nice just wish they would have done their research a little better had me all excited about purchasing my first car was signing the final paperwork had the car ready to go was about to get the keys and it was at that time they realized there was a issue they over looked other than that very friendly gave me a ride home so I dont want to say theyre perfect but the way handled it was good!!

Best Hyundai dealership in the area I live closer to the Visalia one but will travel the extra 30 minutes because this one is way better customer service excellent better prices all around great dealership

Good service. In an out within an hour.

Friendly and knowledgeable staff; facility (shop) extremely clean and in order. Staff offered to show me the issues on my tires (alignment) while car still in the shop.

When you come in, ask to see Jessica!She was thorough and made the experience quick and painless.

It was very pleasant

The people were nice

Had a great experience at Hanford Hyundai, overall great service and a big thanks to Celeste For making it happen!

Sheila was immensely helpful in dealing with an engine replacement we had, going above and beyond to coordinate a last-minute rental car for us as we were on a roadtrip, and keeping us well-informed of everything related to the maintenance. She exemplifies good customer service!

Amazing service! Everyone was very friendly and they were patient with hearing for what we were looking for in a car!

Went to test drive a car here, sales associate was friendly, but the car I went to look at looked as if someone had been driving it for their own personal use. They knew I was coming to view it and didnt bother to clean or nothing. Plus there were scratches in the inside. I was very disappointed.

Getting my car serviced went smoothly and great customer service.

The help wuz very helpful

Love them. Everyone is very friendly and helpful.

Amazing people, service and awesome mechanics too

I just wanna begin by saying Celeste is a awesome saleswoman. Very Happy how she helped us. My Wife loves her car she named it the pumpkin love that color and interior is comfortable can’t leave out the sunroof lol but Overall me and my wife are so happy Thanks Hanford Hyundai and Celeste ❤️

Best wait ever family values and organized..great shop and clean to site and smell..i applaud this company..

Went in and was a great experience. The sales staff was great. The sales person I dealt with, Celeste Rodriguez was very informative about the car she sold me. Celeste was very fun to work with, she’s an awesome sales person. The financing department was very helpful as well. I highly recommend Hanford Hyundai for your car needs

Quick accurate service with your time in mind.

My daughter bought a brand new Hyundai from Hanford Hyundai having only 40, test drive, miles on it. She had to return it due to malfunctions. Rather than attempting to diagnose the problem and correctly fixing it they cut corners and chose the quick fix by changing out her battery for a new one. She is still experiencing the same problems, unable to start the car. Weve had her battery checked and it has a full charge, therefore im convinced it is not her altinater but either an on-board computer malfunction or the problem exists within the wiring system, which can pose a serious threat to catching fire. I will not stand by and allow this to threaten the health and safety of my daughter, grandson or any other passengers riding in her car. As a result of this problem we now have to have it towed from her house in Visalia back to the dealership in Hanford. If they do not run a diagnostic check and correctly fix this problem WE WILL BE FORCED TO CONTACT THE BETTER BUSINESS BUREAU!---MY QUESTION IS THIS:---WAS MY DAUGHTER SOLD A LEMON? OR ARE THEIR BUSINESS ETHICS SUCH THAT THEY WOULD RATHER SAVE MONEY BY CUTTING CORNERS? THEREBY PUTTING LIVES IN DANGER? AND ARE THEY READY TO STEP UP AND HONOR THEIR WARRANTY?-----I GUESS WELL FIND OUT.-----A CONCERED FATHER!

My daughter bought her first car there. Two months later a bubble appeared on her tire. They told her it was from potholes and would not replace the tire. This is the kind of customer service they strive for. Stay away, they promise the world and deliver nothing.

Awesome ❣️

The service manager is the worst and has zero people skills. If you have a warranty she will do everything not to help you. She will insist you aren’t the original owner and task you with proving you are.I am, I have a bill if sales that states that and now I will drive to Selma for service despite that I purchased my new car from this dealership. Thanks for once again being the least helpful person in history.To the other young lady at the service desk and the gentlemen at the parts counter, thank you for being polite and accommodating. I’m sorry you have to work with such a terrible example of customer service.

Great job for a late sunday sale. Worked with our budget to get the car we needed.

Awesome team, ask for Jose.

I HIGHLY recommend purchasing a vehicle with Jessica Ramos!!.By far the BEST experience, she answered & met all my questions & concerning regarding the vehicle that I needed.Beyond happy && BLESSED 💯💯

I went in with my husband and we were given excellent service by sales woman Celeste Rodriguez, she helped us get a 2018 Tucson that fits all of our needs, its a great car and she was knowledgeable on the vehicles on the grounds. We are very happy with the service we were provided. I recommend that you do business with her shes not pushy like some sales people can be.

I am another person tricked by this dealership with the $50 test drive promotion.The salesman on site confirmed that the dealership does participate in the promotion AND he welcomed me to take part. He said that he, himself, received the $50. The salesman proceeded to say that he needed to take a copy of my drivers license. He also took my name and email address. He showed me a car on the lot but did not take me for a test drive. He said he had what he needed from me and his manager would process the promotion by the next day. I was supposed to receive it in an email.After nothing happened I asked the manager and it was obvious they never had any intention of following though on promises. First the manager told me that I was not eligible because the promotion was only good for one person in each household. Of course that made no sense because no one in my household ever took part. Then he decided on another bogus excuse and said that the terms and conditions of the promotion allowed him to not participate. This is AFTER they TOOK my information under false pretenses. They took a copy of my ID. They took my email address. And since then, they have had the nerve to use my email address to send me junk email!! What they DID NOT DO is what they promised.As another person commented, it is obvious their word does not mean much. Be careful of this place. Its hard to tell what these guys are up to??Better to stay away!

Service Dept is the BEST around. Ive used 2 other dealerships to service my Sonata and Hanford Hyundai is by far the BEST!! Service Advisors are AMAZING!

By far the best car buying experience ever. Celeste is an awesome salesperson, she is very nice, courteous and knowledgeable of the Hyundai brand. Celeste made me feel comfortable at ease she even bought pizza for lunch. The finance manager, Maria is also very nice and helpful by the time I left with my new car purchase I felt like a part of the family.

Just a great place to buy a car excellent service very nice staff took my car in to have serviced was met outside before I even got out of the car , was in and out of there in no time at all. Thank you Hanford Hyundai

When you go there they treat you like a family.its awesome place for buy a new car. Doesnt matter how is your credit. They wont send you back without New car I perches my Hundy accent. And Im 💯 satisfied. 💟💟💟💟💟❣

My daughter and my family went test drive a car and they told them that car was being service and they couldn’t test drive it until the next day. When they got there and they wanted the car. They wouldn’t even work with them and they wouldn’t budge. What a waste of time. I would look in Fresno or Visalia they treat people better and with respect. You didn’t want the sale. It’s a shame this is was hometown. Your lucky that I gave you 1star if I could I would give none. I see that you response to the 5 star ratings, but not anything else.

I bought our first car a year ago. But then Was in the accident yesterday they made sure that I have everything including a new car insurance and very caring about me and my family They get to know the customers I will never go to any other dealership

Just left the dealer spoke to a young lady named Celeste. She was very knowledgeable on the three door coupe we test drove. It was a pleasant experience no pressure at all. Thank you Celeste

My Sonata engine siezed during driving. Took it to this location for repair they did a great job replacing the engine. Thank you! Omar, and other guys were very helpful.

This experience of coming in to get a new car for being a first time buyer was amazing. I recommend anybody trying to get a car to come here. Friendly and made me feel like family.

Bought my car here and have had it serviced here 3 times the lady at the service is nice and so is the man there but he did try to charge me for stuff I had already done to the car on the last visit and I told him didnt I do that already and he checked and sure enough I didnt need it, besides that everything is perfect, but maybe this review will help the workers look at history before they offer stuff we already got I understand you have to replace things like oil and filters but that seemed like they were trying to get us to pay for stuff since we had got 3 free oil changes for buying the car there. Hey its a business I understand but also a good business keeps people coming :)

Danny Delgado went the extra mile for me in purchasing my first vehicle. Great customer service! I love my Kona, I definitely recommend going to Hanford Hyundai.

Great quality service and customer service, I would recommend family and friends to bring there business here 5 stars!

Celeste was the best, she went over and above to get us in our 2020 Sonata

Their service department is the worst. The most incompetent people have ever dealt with. Taking 3 weeks to do a simple fix. Thw communication is non existent. Dont waste your time. Just find another dealership.

Thank you to the staff at Hanford Hyundai for doing a fantastic job replacing my engine and taking care of all the recalls my car had. You made my car like new again and safe to drive. Had very nive staff and good service. Id give you 10 stars if I could :)

They look to help and meet your needs. Customer service is excellent. Everyone when looking for a car you need to come here first. They especially helped my daughter in purchasing her first vehicle. Thank you Hanford Hyundai!!!😀

Stopped by with my dad to just browse around, ended up leaving with a new Sonata. This is the second purchase from this dealership and would recommend based on having friendly and no pushy staff. Was helped by Jessica and she really did take the inherent dread out of car shopping! Thanks!

Celeste was such wonderful help , She helped me find a great car , a gas saver and something for me and my little family . If you happen to go to Hanford Hyundai ask for Celeste I had a great experience with her .

Great service from staff and sales person. Warm and friendly with good prices 👌😉😊

Had an amazing experience. Adrian & Nick went out of their way & helped me substantialy regardless of how low my credit was. They worked around my income & made my payments negotiable. I only went to get an insight of my credibility for a car, ended up leaving with a new car that I wanted! Thanks Adrian & Nick & keep up the good work!

They helped me get my car on new years and couldnt be more satisfied.tire sensor came on a couple days after but they are fixing it.will go to again when Im ready to get something better in the future

Marcos was amazing and he was truly honest with us, he offered to pick me up to get my husbands new car to save a hassle, they clean and give your car a wash before you pick it up and a free tank of gas! I recommend getting a car here, fantastic service.

Celeste at Hanford Hyundai is the sales consultant of the year in my eyes She walked me all the way through it .I honestly didnt think I would drive away in a car with the bad credit I have but she used her magic wand and I got the car of my dreams.Thank you Celeste you are awesome.They really make you feel like family there,and they sent me off with a full tank of gas and I get a $40.00 gift card for target.Now if that isnt awesome I dont know what is.So before you go shopping for a car everywhere make ur first stop Hanford Hyundai u wont be dissapointed and ask for Celeste

We havent purchased a car here yet, so far we have only test driven a few cars and done price checks.Staff has been very friendly and helpful

Very happy with my experience with hanford Hyundai good people

Worked with a wonderful young lady and had a great experience at first. I decided to wait to purchase until paying off my car to bring down payment on a new purchase. The company assured me they would not be running my credit. I was very clear and direct NOT to run it . I was ensured it was only done in house . I have Received 16 hits alone from them each letter states HANDFORD HYUNDAI SENT US AN APPLICATION FOR AUTO FINANCING ON YOUR BEHALF. My score has dropped and now denied due to number of recent inquires on credit report is reason stated on the most recent letter today :-(

Nice sales people, no to low pressure. Financing department is great. Have bought two cars through them and was really happy with the service and product.

Good service 👍

I am always pleased by the new crew interaction.They are taking care of my elantra since I bought it new in 2013.Very friendly and easy to work with. Mechanics are professional and knowledgeable.The manager of the Service department is a really good guy...still calls me by name and makes a point to greet me at the door everytime I visit the place.Thank you very much!

Very helpful staff. They were not pushy or rude at all. An overall pleasant experience

I was given the run around. I dont recommend anyone buy a car from this dealership. I dont like being lied to. .👎😡

After having endless car troubles with hand me down cars, we decided to go in after some search around. As first time buyers, we were a little bit uninformed about how the whole process works, but Celeste was very friendly and able to walk us through the whole process proffessionally and we ended up driving away in Our Santa Fe Sport. Would definately recommend any first time buyers take a stroll down to Hanford Hyundai!

My kind of place...Where you know you will be taken care of ..Me and my SantaFe..fresh oil change .

Like 4 other negative reviews I had a pricing issue. We agreed on a price over the phone & was NOT honored when I arrived. I received a survey & provided honest respectful feedback. I then received a call from a woman who stated she worked directly with the Owner and was concerned about my experience. We discussed the issue & she apologized. Then I informed her that I was promised 2 giftcards at that point 2 weeks ago when I first bought the car on 5/12. She said she would take care of it quickly and apologized AGAIN. Well, today is 6/19 and I bought the car on 5/12 and spoke to their customer service manager on 5/27. I also email them TWICE NOW. 6 weeks later, they still have not honored the giftcards agreed on as part of the deal. Way to go Hyundai Hanford Team. Another disappointed customer. Its clear that your word does not mean much.

Celeste was a big help in choosing a car that fit us and our two boys. Love it so much! Thank you!!

Fausto is super nice and professional.

Nice cars but got the run around alot by several employees. My husband & I really wanted to buy new car there but after all the time wasted & unorganized staff we opted to buy new elsewhere.

Horrible experience with the manager sales guy was great but the manager was lazy and seemed to not want to do his job and give me a good APR he kept saying thats all he could do for 3 hour yet at the end he came out with a good APR thats straight lazy!!!! Worst customer service ever that guy straight needs to get fired with his lazy self !!!!!

Great Service

It was such a pleasure working with Al, he is the perfect salesman, never pushy, always polite, and willing to go that extra mile to make sure everything is taken care of for you. Our plans were to purchase a car in late August early September, but the one we wanted came in much sooner. Al and Gilbert worked together and made our Car purchase a dream. It went so smoothly and we drove away in our New Car much sooner than we thought! The whole process only took about 3 hours! I couldnt believe it! Thank you both!

Went here and they got me in a brand new 2018 Elantra. Only spent 2 hours here and had a new car at the end . Highly recommend this dealership.

Apple dont fall from the tree. VULTURES

Awesome people, friendly, and service was wonderful. I was expecting to have to pay for oil change and got it free. A 50$ value

Ill promise you that the staff at Hanford Hyundai will take your time in making the right choice. I nearly spent 1 1/2 hour on looking for the best price possible and I couldnt be happy that they were so patiently awaiting on a deal. This is definitly the place to go if your looking for something stylish in particular.

I love this place we just bought are car there 6 months ago manuel the guy that helped us great guy. A matter of fact wr are going back soon for are second car.

Just recently purchased a 2018 car from them . Sales rep that worked w/ us is named Celeste she was so helpful in trying to get us in a car that would suit us best per request of ours! Also, did all of our paper work w/ Fabi she was soooo amazing !!! They stayed so late for us considering we arrived almost closing time, loved the customer service! Definitely reccomend 🤗

Got the run around for four hours when I thought everything was good I was asked to come in again and sign paperwork that I had already signed 3 days prior. They would not tell me why. I had to get financed on my own because the price that I was quoted and on my paperwork was going to be changed. They never payed my trade in off like they were supposed to so I had late charges on my account. After hours on the phone got everything cleared up. This dealership is a joke!!! Beware!!! You will get screwed if you dont look at every detail.

I bought a new car there the service was fantastic love it

I really reccomend this place, juan the sales rep helped me with EVERYTHING i needed and was great!

Awesome job not pushy very helpful

Bought a car from hanford Hyundai was told they would get me floor mats and a new remote keyfob since they only had 1 .Also was told there was a extended warranty included in the price but noticed they added it as extra cost they didnt keep their word .No mats no kkeyfob and never sent me any info on my extended warraty .When i call i get the run around .My advice go buy a car at another dealer avoid Hanford Hyundai at all costs

Test Drove a car on Sunday didnt get my gift card until Thursday morning. Had to call 8 times and speak with the sales GM to get it

Went to purchase a 2017 Hyundai Tucson that had a posted internet price. I had pre approval for finance from my credit union. When I went to sign papers, price was changed. They would not honor their own published internet price. They want $4000 more. I went to Visalia Hyundai. They honored Hanfords internet price.

Ill never ever buy a car from here again . At frist work good with a lady name Celeste and her boss I think was Marco every thing went good i got a 2017 Elantra. But they didnt tell me that the 2015 and 2016 Elantras where recall also 2017 where recall to. A lady hit me in my daughter in car crash where my air bag didnt go off on my car me in my daghter got hurt so bad.we went to talk to a lady name Melissa to do a gap claim which she was lazy and never filed my gap claim I had to do everything myself. I try get another car from them but this asswhole name Lewis was very rude in very pushy. If you do buy a car go to selma auto mall and ask for Miriam or Pedro or go to Chrysler in Hanford in ask for Dominic they work good with ur income.

All the people was great loved it.

The man in the car repair service desk is very rude has no customer service Instead of checking if the car was under warranty he was asking my moms questions that he should’ve been checking if the vehicle was under warranty and the way he talked to my mom was like if she was asking him for a hand out I wouldn’t recommend this place based on this experience

They couldnt finance for a Honda sonata priced at 20000$, said I dont have enough credit.Then I went to a Honda dealership and they financed me for a Honda accord priced at 27000$ at 0.9 APR.So did my credit got build in that moment.They just dont know how to finance and on top were charging me atleast 20% APR

Great experience

Horrible experience, tell you one thing and it’s incorrect. NEVER BUY FROM HERE! Liars and cheats. Making me pay something that wasn’t my fault.