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Sheehy Collision Center
10306 Auto Pl, Hagerstown, MD 21740, United States
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Sheehy Collision Center
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Ju
Review №1

This used to be Sharret. My family has been dealing with them since the early 80s. My father purchased several vehicles from them and they were always great vehicles. Any accidents were always repaired to perfection. I myself, have had four no fault accidents and theyve always treated me the same as my parents. Im always very pleased with the work and with the experience. I highly recommend what is now, Sheehy Collison Center. A family you can trust!!

Br
Review №2

The staff were very rude in the bodyshop, they also said my car would be ready Friday, and ended up getting it back 2 weeks later. 1 and 1/2 months after getting the car back the paint started peeling. Another bodyshop said that Sheehy didn’t use the right products before painting and did a poor job. $2600 later I paid to have it fixed. Sheehy wouldn’t fix it . Body shop manager is a disgusting human being

Ki
Review №3

Great place!! Wonderful people!!! Christy Kipe and the gang are awesome!! We bring our cars here when ever we need to!! Come see them!!

Ti
Review №4

So I dropped my car off on a Wednesday night for Thursday morning. I was told it would be done Friday on Friday morning I was called and told they couldnt start til Monday. Got my car back for the weekend dropped it off at 8 on Monday told it would be done Tuesday on Tuesday they said they had to order a bracket that wouldnt be in til Thursday on Thursday at 2 they told me it would be done at 2:45 I showed up at 2:40 and received a phone call as I pulled up that the bumper had not been painted yet and that she had called to leave me a message but called someone elses phone instead. I dont believe anyone here has any clue what they are doing why did it take 4 days to do a 2 day job when we were not waiting for parts 🤔

Ro
Review №5

The best!! As good as new. Only collision center I will use.

Da
Review №6

This is the finished product after being sideswiped. Satisfied.

jo
Review №7

Christy Kipe handled my insurance claim on my wrecked Subaru Wrx Sti. I highly recommend her and Sheehy if you are looking for your vehicle to be repaired. She treated me like I was family, and represented me like it was her car that was damaged, and made sure I was taken care of. I will never take any vehicle anywhere else, and highly recommend them to everyone!

Br
Review №8

Early in December I had an unfortunate encounter with a deer in a 2019 Kia Stinger with less than 10,000 miles. The front end and the mechanical systems in the nose of the car were trashed. Sitting in the damaged car, I searched auto body repair. I read the customer reviews and chose Sheehy Collision Center. Initially I was uneasy because I live in Texas and I had to get the car home. I knew if there were issues with the repair, returning to Maryland was not an option. I considered getting the car only to drivable condition and getting the car repaired in Texas.Getting the Kia fixed in Texas soon left my mind. Here is why. The first person I spoke with was with Denise McDonald, who accessed the extent of the repairs and parts availability. She told me the anticipated repair date and the quality I could expect.Amanda Smith, the production manager kept the job on track ensuring a quality repair in a reasonable time. For the mechanical repairs Kenny Welty returned the car to pristine condition. John Embley, the paint technician, did a beautiful paint match. It was a difficult match because of the metallic flake in the pigment. No computer could make an exact match.At Sheehy Collision Center you get an experienced team of honest people to restore your car to original condition in a timely manner. When I picked up the car it looked like new. Im glad I chose Sheehy Collision.

br
Review №9

I recommend any if you have car damage repairs no matter how big or how small got to Sheehy Collision Center And ask for Christy She is a amazing service writer for the collision center I’ve had all 4 of my cars there numerous times for accident repairs some small some big and I know when I met it with her after the first time she takes care everything and goes above and and beyond when dealing with the insurance companies and rarely here from them unless approval for work to be done my insurance company tried chargeing me 1000.00 for repairs that a tow company did while towing my car and they wouldn’t accept responsibility for it so she talked with the adjuster and was able to get so I had to pay no deductible at all amd waive that’s the kinda customer service you won’t get anywhere else the above and beyond to make the customer happy and hopefully I won’t have to come back again but if I do it’s With Christy At Sheehy Collision Center Hagerstown Maryland . 😀😀

Co
Review №10

Sheehy Collision is a friendly yet professional company. They estimated two weeks for my repair after a deer and I had an altercation. Sheehy had it finished in just one week and it looks great! Its a nice added touch that they clean your vehicle inside and out as well! I highly recommend Sheehy Collision!

My
Review №11

Did an amazing job on my wifes GTO

ru
Review №12

Had to go here for a insurance repair, the staff are so nice and friendly.

Ke
Review №13

This place is amazing .... Helpful, nice, and willing to hep you in anway they can! Dont hesitate to aquire there sevices .... They are terrific!

Je
Review №14

Fixed my car in a week. They did a amazing job looks like new. I also told them about my bad allergies and they took extra care to make sure it was cleaned well before they gave it back. Best place to get your car fixed after a accident. I will definitely go back it I need something fixed.

Bi
Review №15

Alan and his team did a terrific job of arranging for a rental for us and then repairing our vehicle. Keep up the great work!

J
Review №16

Got 2 estimates for 2 damaged areas of my car. Both were over $300 more than if I took it to Mace auto body. I think they were trying to rip me off. Not an honest business

ge
Review №17

Alan was my repair manager and was fantastic at keeping me up to date on the progress of the extensive repairs. Steve performed the repairs the vehicle looks better than new. Really appreciate the work they did.

RO
Review №18

Prompt, polite, professional service.Stopped in without an appointment to get an estimate an Christy Kipe evaluated the damage and informed me the Technician could make the repair that day. She offered me a loaner vehicle and a few hours later I picked up my vehicle and was completely satisfied with the workmanship.

Ch
Review №19

Unfortunately Ive been to Sharrett Collision on several occasions with my vehicles. I have always been treated extremely fair by Alan and the whole crew there. My vehicles were repaired quickly and at a reasonable price. No complaints and I highly recommend their services.

Je
Review №20

My car was taken on a Monday and was informed it would be ready Friday. On Wednesday afternoon I am told it will not be ready until Monday because a new door had to ordered. Obviously no one looked at my car on Monday or Tuesday. I heard nothing on Monday, left voicemail around 2:00. The place closes at 5 plus I had to return my rental car. A instinct had me go to Sharrett before Hertz, glad I did since my car still was not ready. I had driven 30 minutes for nothing. Kristy said she had been to busy to call me. The people are polite but the service is lousy. Unfortunately I am at there mercy. The only saving grace is the accident was not my fault so I am not paying for the now 4 days extra for the rental car.

Se
Review №21

So quick! So easy! So professional! And amazing work on the car! I highly recommend the folks at Sheehy Collision.

Te
Review №22

Communication was great, staff was friendly and the work was amazing. Highly recommend.

Lo
Review №23

I have had service to my car several times (deer incident, severely dinged door, etc). Alan is incredibly competent and the staff is so friendly. I love that they have a play area for children and snacks to keep hangry at bay. I travel almost an hour to get here and will continue to do so, as Sharrett Collision Center has earned my respect and my future business.

ro
Review №24

Had an accident and called Sheehy Collision. They were beyond fantastic. Alan was the person that handled the whole process from beginning to end and could not have been more professional. Excellent work done and kept us in the loop the whole time. The only thing negative was the insurance company but as frustrating as Geico was, Alan and team made up for it. Thanks again !!!

Al
Review №25

They do good work

Mi
Review №26

Took SUV in for damage front hit and run it took about 2 months.When I got it back I realized that the defroster in air-conditioning didn’t work so it’s been about three months now of me fighting them to fix it it worked when I took it in but didn’t work after I got it back and I didn’t appreciate them scanning my phone calls

Je
Review №27

Great place! Would highly recommend this for all your auto needs. Alan is very courteous and extremely helpful. Fast repairs and service. No need to go anywhere else!

Su
Review №28

They repaired damage to my front fender and trunk after a collision with five vehicles involved. After I took it home, the trunk started leaking and wouldnt pop open. Returned some time later and problem was resolved. No extra changes and lent me a loaner car for a few days. Nice!

Sa
Review №29

I would give more stars if I could! Every single person I talked to were amazing. They did an amazing job on my RAV4, you can’t even tell anything happened. They even cleaned the inside and outside. I’m very pleased and I will definitely refer friends!

Mi
Review №30

They did two different vehicles. Both look amazing!! Good price and they did it in a day!!!

Ja
Review №31

This is my second purchase from Sharrett. I didnt think twice about returning to this dealership to purchase my new Mazda. Erica was very helpful throughout the entire purchase process. Jeff was great throughout the finance process. And a short time later I was on my way with my new Mazda! Thanks! :)

Ma
Review №32

Great shop very friendly staff and good quality work did a great job on body work and paint Alan Gouker took care of all the paper work and stayed in touch with us the whole time the car was in the shop thanks to all the staff

Ea
Review №33

The Sales & Service teams at Sharrett have always been 2nd to none in the area. But I have recently needed to call on their collision center. Alan and the team at the collision center are definitely on par with the rest of the Sharrett family. Communication and Customer service are top notch. The quality of repair and attention to detail were perfect. Total down time was half of what I expected. Definitely not your typical Body Shop. Great Job everyone!!!

Fr
Review №34

Ive been taking my vehicles here since 2001. Now at a new location (for a few years now) Excellent facilities, staff and turn around time. Great work!

Ti
Review №35

The repair that Sharrett Collision did on my 2016 F150 was amazing. I would be hard pressed to point to where the damage was If I did not have photos of the damage. They had the work done on the date they stated, even with a holiday in the middle. I went there on a recommendation of a friend and I can say that I also recommend Sharrett Collision. Again, thank you Sharrett Collision for a job well done.

Jo
Review №36

These people go above and beyond to make your car or truck right again. Very happy with their service on both our cars.

De
Review №37

Christine made sure she took care of all the details. She made me feel comfortable and she actual cared about me. Thats hard to find now a days. The body shop did excellent work ....My car looks bran new !

Ri
Review №38

I Take All my Vehicles To Sheehy, I Trust No One Else With Them, Rather if its For The Collision Center or The Mechanical Center, See Alan Gouker and The Collision Center and Jeff Braitman At Mechanical Center and Tell Each I Sent You! EXCELLENT SERVICE AND CRAFTMANSHIP AND VERY FRIENDLY

Tr
Review №39

Again, Sharrett Collision and Alan Goucker are excellent! I had a great experience with my car about 2 years ago and now we had a need with my husbands car. Alan had me in and out of there in no time. He remembered me from two years ago also! Amazing customer service! I will never go anywhere else.

Se
Review №40

I was very pleased with the professional yet friendly service and atmosphere of Sharrett and Erica. Very easy to work with and thorough explanations on all parts of the process! Immediately recommended this car dealer to friends and family. Proud owner of a 2011 Toyota Tacoma!

Mi
Review №41

Alan gouker and matt winebrenner went over and above as well as helped me get issues from past issues with car and gave high class service. 5 out of 5 stars get your car fixed there !

Ri
Review №42

I took my car into the Sharrett Collision center for some minor bodywork, since they were recommended by my insurance company. That was a mistake. First of all, the body shop called and tried to charge me almost $300 for a repair that was not related to the accident I had. After explaining that to my insurance company and thinking it was resolved I went to pick up my car the next night. The car went in clean and came out filthy. Ive never seen an car come out of body shop and be so dirty. It was covered with dust inside and out. When you slap the seats, the dust rises up like you are in an old deserted house. Obviously, there was not any care put into taping off the interior to keep it clean. As we got ready to leave, some guy came out and felt the need to mention not once, but two times, how I had received free repairs. I ignored him because after all, bad customer service is becoming standard and as Ron White says, You cant fix stupid!. The next morning while giving my car a much needed washing, I discovered several more problems. Besides the dust, there were dark, tar like gunk spots in several places that took extra scrubbing to remove. Not sure what they were, but they should not have been left on the car. There is primer over spray and spots in the door jamb and several spots with dirt under the paint. But the biggest problem is damage to my instrument cluster. There are several large scratch in in the display panel that were not there before. I presume they were were done when they were making the unauthorized repair. So, not only did they cover my interior with dust and damage my car, they couldnt even achieve a dirt free paint job. And to top it all off, some of the their employees dont understand how to interact with customers. Ive got an appointment to see what can be done about the above issues. Hopefully, the will make it right. However, customers should not have to hope their cars will be fixed right the fist time.

Mi
Review №43

Eric and Dennis treated me with the best customer service that I have ever experienced from a dealership. They are great people and I wasnt pressured into buying anything. I would highly recommend them to anyone and I will be sure to see them for my next vehicle.

Jo
Review №44

They are fast and courteous They Understand and listen to your problem

Da
Review №45

The people here are great. While I was driving to Michigan, I ran over a heavy trailer canopy. It destroyed the engine protection cove and ripped off the plastic mud cover on the front driver side. Well, to make it short, I was devastated that the bill and the damaged would be taxing on me. Was quite pleased of how the took care of me and my car. Im grateful for them.

Ad
Review №46

Decided to go to Sharrett instead of the nearby dealership for recent repair on my Rav4. Thank you, Christy, for being welcoming, sincere, and accommodating! Very happy with the service work at Sharrett and their customer service. My vehicle was returned to me cleaner inside and out then when I dropped it off!

Ne
Review №47

I have used Sharretts Collision Center approximately four times this year for my business. They were very quick, easy to deal with and the workmanship was excellent. I highly recommend them!

Ma
Review №48

Purchased a used Hyundai and Im amazed at the customer service I received. They went above and beyond to help me out and work with me to get the car financed. I had a great time, who knew buying a car could be fun!! I would definitely recommend buying a car from this dealer to everyone!!

Bi
Review №49

Worked with Erica Dover to purchase my wifes 2012 Subaru Outback. She was very willing to work with us in finding the correct car for our needs. As my wife and I had a few options to consider, Erica was an able backstop to bounce our ideas off of before coming to a final conclusion. If you are looking for a friendly, not-pushy salesperson for the purchase of your next VW, Subaru or Mazda, I would not hesitate to recommend Erica.

Do
Review №50

Looked at an “As Is” 2005 Red Subaru Impreza that I was told was going to auction on a Tuesday and that if I wanted it I needed to purchase from them soon. My husband inspected the vehicle and found that was leaking antifreeze. He requested that they raise the vehicle so he could examine underneath, to be sure that it was just the hose like the salesman suggested. After further examination my husband found it was leaking both antifreeze and oil. We indicated that they would have to drastically come down on the price due to the fact that we would have to replace the motor. They refused and said they would sell it in the auction. Well the red 2005 Subaru sits in the parking lot with a for sale sign on it of $5900.00 with a possible blown head gasket. Please check out the cars there thoroughly or you could end up with a big repair expense. We also offered them another amount on a Toyota but they refused they stated they would sell that in the auction. 2 days later they call and leave a message stating that the vehicle is still available, they received an offer at the auction for $200 more than what I was willing to pay, but $ 200 less than what they wanted and yet they still called me back to see if I wanted it !!! Again caution.EditDelete

Lu
Review №51

Just had our honda odyssey front end repaired. What an A+ quality job! Paint is blended together perfectly and just looks like they took pride in thier work. That being said they gave it a full wash detail and vacuumed the entire inside. My wife and i were laughing because we didnt think it was our van at first. Absolutely recommend to anyone who would need some body work done. Thanks again!!

ha
Review №52

Great job fixing my car. Great customer service by Allen.

Mi
Review №53

Ive had to have body work done to my car twice in the past 6 months. Sharrett Collision did exceptional work on both occasions. Alan Gouker made the whole process painless. Excellent customer service, and the guys in the body shop are the best at what they do! Also, my car was detailed inside & out. Thank you Sharrett for making my Maxima look new again!

Fr
Review №54

Gives best advice for service requests

Ge
Review №55

Well, its now 9:40pm and we have arrived home from Sharrtts... with our lovely new car! I cannot tell you how pleased we are to have our very own 1st new car. DELIGHTED!!We dealt with a great guy named Jeremy who had the patience of a saint! He was very helpful and helped us to get a great deal. He showed us around and LISTENED to us. Took what we said and worked with it. Never tried to make us spend more money or get a higher end model. I would highly recommend dealing with Jeremy, hell be sure to get you a great car at a great deal! We also had a great experience with Jefferey in the finance department who was very helpful. He told us all our options and his recommendations. He was not pushy and he let us make our own, informed decisions. He helped us to get a great, affordable rate too. He beat what our bank offered :)All in all, our experience with Sharretts Dealership was excellent. 10 out of 10. Highly recommended * * * * *

Kr
Review №56

They got it done right but it took longer than they estimated

Ch
Review №57

I unfortunately had to take my 8 day old Mazda to the Sharrett Collision Center after my wife backed into it in the driveway (oh happy times...). The front grill had been damaged but the bodywork seemed like it was fine. I was extremely pleased and surprised that when Greg (Gilbert) did the assessment he found that only one piece was broken and that I could purchase it for a few dollars and install myself. While he still gave me a quote for replacing the entire grill, I am very grateful that his honesty allowed me to save some money on what would have been unnecessary repairs.Ill definitely be bringing my car back to the Collision Center the next time my wife damages a car (sadly not rare occurence) and Ill be happy to take my Mazda for its regular maintenance to Sharretts if this is the quality of character for the people they employ.

Ta
Review №58

Great work! great employees!

Pa
Review №59

Purchased a used Acura with the very able assistance of Erica Morales as well as the sales manager, Paul. Erica identified several vehicles which met our needs, did an excellent job of working thru the negotiations and then making sure the car was prepped for us.We are very happy with the car and the service because of Ericas professional approach.

Mo
Review №60

NEVER EVER expect good service here if you are a female. I went in expecting great service from reading the reviews to be only let down. I had to get two different things fixed on my car so I went in and gave Greg Gilbert my paperwork and got brushed off. I knew I had two separate claims and he didnt listen or collect all the right paperwork, so after two weeks of my car being in their shop I went to go pick it up seeing as it was finally ready after the date already having been pushed back twice. When I finally got to see my car they hadnt repaired all the damage because not all of the estimates were collected. When I told them they didnt fix everything that the car was in for it was some sort of mind boggling mystery as to how it wasnt all fixed. I had to go back to the paperwork that had been handed back to me to show that I had the second estimate that it was just looked over. So now my car will be staying in the shop for yet another week all because I am a female and what I had to say was overlooked. Even when I told him he didnt get all the paper work, he said he had it all and that was all he needed and I cold take the rest of the paperwork with me. I just love that my car will have been in the shop for a whole month while Im making payments on a car that isnt even in my possession.

Sc
Review №61

I did alot of research looking for a great autobody shop and after a Foggy night encounter and a deer on I70 with my Roush Mustang. I wanted the car restored properly and Alan and the technical staff at Sharrett did an amazing job, due to some parts being a Roush part they even supplied a free loaner when the insurance rental coverage ended. I HIGHLY reccomend Sharrett collision they have top quality equipment with top quality staff. The car looks brand new with excellent paint workmanship. Thanks again for the great work and service.

Ni
Review №62

I took my car to Sharrett , Christy Kipe was my case worker I have never had a accident and from the time I dropped it off too the time we declared it a total loss she was absolutely magnificent with keeping in contact with me and the insurance company and very fast to get the process over with as well I definitely recommend Sharrett and ask for Christy as well she will guide you quickly thank you for everything!!!!!!

Je
Review №63

Thank you to the entire team at Sharrett for making my car look new again after a deer hit me! You are the only place I will take my car to be fixed! Thank you so much!

Th
Review №64

Sharrett collision center, and rep Christy Kipe were an absolute pleasure to work with. Christy kept me updated threw out the whole process. It did take a few more days than originally expected, but that was only due to Christy and Sharrett not exepting a part that was not in perfect condition. Which is fine with me. I expressed from the start that time was not as important as the condition of the vehicle. I was not dissapointed with the end results. Christy even went above and beyond to make sure that certain parts were found to match how the car was before the accident. THANK YOU again Christy Kipe and Sharrett for making this as easy as possible to deal with

Ha
Review №65

Good work quick and friendly

Ma
Review №66

Weve used Sharrett Collision several times over the years. They are easy to work with and perform presice repairs in a timely fashion.

Sh
Review №67

Sharrett Collision Center did a very nice job on my Honda Odyssey after hitting a deer. They towed the vehicle from my house and had the damage repaired in a short amount of time. When a check engine light came on shorty after pickup, they towed the van a second time from my home and checked everything out. Overall, a very good experience.

Ji
Review №68

Excellent work. Very nice people relationship.

Ma
Review №69

Great friendly service! Good work, very clean environment!

Ch
Review №70

Fast service done at the price quoted

Je
Review №71

It was wonderful, quick and painless! Erica was a very patient, knowledgable, sales person.

ta
Review №72

I actually enjoyed buying a used car here, My sales guy Chuck McCann made this excrutiating process as easy as he possibly could for me. He was also very considerate of my toddler and helped to keep her entertained through the process. After I took my car home I had a few minor problems and he still took my telephone calls and helped me with the service department. Im used to sales people being done with you as soon as you drive off the lot in the car. Thank you Chuck & Sharrett for my car & great service.

Ro
Review №73

The are very friendly and are willing to listen.

Ch
Review №74

Will not honor promises or work.

Li
Review №75

Fair and nice.

ja
Review №76

Love this place

Da
Review №77

Helpful staff

ja
Review №78

Great body shop

Da
Review №79

Quality work

Ja
Review №80

NicePlace

Mo
Review №81

Great work

Ji
Review №82

Great service

Jo
Review №83

Fast and efficient.

Ty
Review №84

Excellent customer service! Thank you Bob MacCumbee.

Information
6 Photos
84 Comments
4.6 Rating
  • Address:10306 Auto Pl, Hagerstown, MD 21740, United States
  • Site:https://sheehycollision.com/
  • Phone:+1 800-495-9755
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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