The salesperson was very helpful. I found the chair I wanted and the ordering process was simple. The chair was delivered on time; the delivery guys were courteous, pleasant, and helpful, carrying the chair into the room I wanted it in and setting it up perfectly. Its comfortable and clearly of quality construction. Im very happy with my purchase and definitely would shop here again.

Ordering the furniture was a breeze and the delivery process was great! The salesperson assisting was extremely helpful and knowledgeable. The delivery was white glove and the members delivering were very professional. The delivery team put pads on the doorways and hallways which was a peace of mind that the walls and corners would not be damaged. They set up the furniture and made sure everything was in working order. They cleaned up inside and outside with no evidence that the delivery took place. I would not hesitate to order from Ivan Smith Furniture again and would highly recommend them.

Outstanding employees and customer service. Had some furniture arrive broken and they went above and beyond to get me a replacement that same day. Great quality furniture we received as well. Looking forward to continue furnishing our new home with Ivan Smith Furniture for sure!

Went in asking about a warranty for a coffee table….. needless to say it was a great experience Vicki and Joy were awesome they both went way out of there way to help me find what I was looking for!! Ended up buying entertainment center, end tables, and side table. Always helpful and great people at the Greenville, TX locationThanks,Jeff

Im very happy with my purchase i recommendIvan Smith Furniture to everyone... Good quality and good prices. Thank you very much.

Great experience start to present. Chad was very patient and professional with our decision making process. Great quality furniture selection. Follow-up beyond delivery has been.really efficient.Kudos to the whole team.

I love this place the sales people are so nice and very helpful This is the place to shop folks I love everything about the store they help you in every way they can and the furniture there is so beautiful and affordable..Thank you Ivan Smith

Sales lady knew her inventory made very helpful suggestions , It would have been my third piece of furniture but my daughter postponed her move in by 4 months

Best service around, Send the text message 136ivan to the phone number 40213 for a chance to win a $500 gift card and coupons!!!!

I’m in the process of building a new home and the manager, Johnny, has been super helpful. He has taken a lot of the stress away on helping me make decisions and changes on furniture. He never made me feel like it was a hassle to him. He even suggested for me to go to the other Ivan stores to shop for decorations. Which I did, and I received the same service at the other stores….Greenville, Longview, and Tyler.I have several friends that have moved here from large cities that enjoy and suggest shopping at Ivan Smith.The prices are extremely reasonable compared toother furniture stores. The quality is as good too.My only complaint is that I ordered two console that I saw online and the online dimensions were wrong. When I actually saw the piece at one of the stores, I immediately contacted Johnny and he put me at ease to resolve the issue by finding other consoles that would work.I’m grateful for Ivan Smith servicing the rural area.Truly, Cecelia

We have been buying from Ivan Smith for years and the majority of my house has been furnished with furniture from there. The sales are fantastic. The people are friendly and helpful. All in all a five star experience every time.

Sales people were friendly and helpful and no-pressure. Delivery guys were extremely courteous and very cautious of walls, door frames, etc. Set up furniture quickly.

Chad was my sales rep. and very great customer service skills. Gave me excellent choices and suggestions after I told him what I was looking to purchase.

Extremely easy purchase. Everything I needed/wanted was in stock and delivered within 48 hours. Assembled by very professional staff. We will definitely be back!

You dont find true customer service anymore. But at Ivan Smith thats what you get! Everyone is so helpful, but will give you space to let you look on your own. Ive bought several items from them and will return for my furniture needs.

I just recently bought a new mattress from this place I’ve been a customer for the past 10 years . The mattress was only good for one night I woke up with a headache because it was uneven the springs were messed up it was just overall bad experience with this mattress when I reach out to Joy. I don’t know if she’s a manager or she’s just a sales person but she is very rude she try to talk over me try to tell me to shut up and listen she’s overall rude I will never never buy anything from the store again and I would recommend anyone to buy anything from the store. They didn’t do anything to help me out now I’m stuck with a mattress and paying on it and they won’t do anything to help me out. The know that I’ve been a customer for 10 years I just can’t believe this is how they do business. The only thing she told me it was like you can do whatever you want we’re not gonna change your mattress you’re stuck with it pretty much deal with it.

Putting my whole apartment furniture needs in layaway was so easy, everyone that works there was so helpful and the delivery and assembly team was great. I refer everyone I know to Ivans.

Nice stock. Prices are high , but it is quality.

Very happy with my purchase from Ivan Smith furniture in Greenville, Texas.

We were in a pinch and need a lift chair for our Mother who was injured in an accident. We needed it really quick. Found the chair within 5 minutes of walking into the store. Was exactly what we needed, the price was great so we ordered two. The salesman was knowledgeable and understanding. Ordered the chairs on Saturday and Received it on Wednesday. Great service!

Erin was great. She showed me the recliners, told me to sit, relax and try them all out. Once I found the one I wanted, she answered my questions and ordered it for me.

I’ve been a customer for the past 10 years on this place . I recently purchased a new mattress and a new bed. The mattress was good only for two nights and I called their office and they had an attitude about it. they didn’t want to take back the mattress they send an expert. the experts said it was bad and they still didn’t replace it. This place really sells the cheapest furniture and the worst mattresses there is I will not recommend this place anymore to anyone. The owner was rude and disrespectful when he comes to returning things. I tried to explain to her that the mattress was not any good and she said I don’t care you can do whatever you want you already paid for it so I was stuck with that $1600 mattress but it was no good and she didn’t do anything to help me out.and I was pregnant at the time .The account its under my husbands name Joshua Gomez.

No good customer service at all! They dont even acknowledge that your in the store.

Erin was our furniture expert that helped me. She was very good at explaining what purchasing a couch from Ivan Smith required and different ways to finance. She did a good job in communicating when we could purchase with the sale, protection plan, and how to help when we were ready to pick up once purchased and delivered. Exceptional to me.

Excellent experience! We received great assistance from the time we entered the store to our delivery experience. We will choose Ivan Smith again!

Erin did a wonderful job with assisting my mother-in-law in picking out furniture. We went back a second time and bought more for mother. Thank you for your assistance and easy process.

We wanted a high-leg recliner to replace one we had for years. The web site showed one that was not in our local Ivan Smith store. The helpful store personnel ordered one from the warehouse in Shreveport so we could try it out. It was exactly what we wanted and was on sale to boot! We are delighted with the purchase.

Very prompt and respectful service. Customer service at the store in Greenville was polite, but they need to be a little more people friendly. Talk to us, BS with us when we are trying to hold a conversation. All things are not that serious and you need to relax. Relaxed people keep us relaxed with your services. Delivery guys were GREAT and had a great sense of humor.

Was very pleased with our furniture purchase. High quality, excellent customer service, great delivery experience. Will gladly return for future purchases.

Great experience. I had previously ordered furniture from a big name store. After 2months of being told weekly that my furniture had not come in yet..I cancelled and went to Ivan Smith. They showed me everything they had in stock, chose my couches and had them in 3 days.

A very good experience from shopping to delivery and we will be back.

Susan at the Greenville location was our sales representative. Her patience and professionalism were outstanding! We’re comparison shoppers and want the best value and customer service for our money. Susan was knowledgeable about the products. She listened to what we were looking for and offered suggestions that were spot on! We drove into Dallas to compare prices and quality and Ivan Smith won out in those categories hands down! Combine that with Susan’s customer service and the decision was easy. Every aspect of our experience from beginning to delivery was top notch. Won’t ever look anywhere else for future purchases. Thanks Susan and Ivan Smith!

Did you ever shop all day and not find the item you searched for? The rocker-recliner we purchased from Ivan Smith Furniture was exactly what we wanted, so we looked no further. Everything went perfectly from the salesperson to delivery. Momas happy, so I am, too!

Employees were very friendly. Chad Whitefield in Greenville Texas assisted us and he was very knowledgeable and super nice. We ordered a couch and loveseat , due to the pandemic I was afraid it would take forever. It was here in 2 weeks. We are so happy that it didnt take months. Set up a delivery time and they delivered it. The delivery guys were very nice and helpful. We were very satisfied with our experience withIvan Smith and well be buying more stuff from them in the future.

Big selection of furniture. Very pleasant staff.

Great experience, friendly service! I will definitely be back for future purchases!

We enjoyed our vist and purchase from Ivan Smith FurnitureThe sales women was very friendly. And loading dock guy was great. We will shop with you again. Thank You David And Amy

Great shopping experience! My sales rep was very informative and knowledgeable. She answered all my questions. I appreciate her patience

Outstanding customer service from Vicky!! Really great selection & affordable prices, thank yall!!

Great prices and great customer service.

It was nice Erin Dees & everyone were very nice!!I will be going back to order something!

Susan is always so very helpful. She’s knowledgeable and always lets me set the pace when choosing items....never pushy. She has a great personality too, always makes me smile. I will shop Ivan Smith just because of her.

Service with the two was not greeted when I came in overpriced merchandise I walked out

Great staff... I love the years of experience I have had with the Greenville tx area and never will I complain. They treat you more than family and customer service is GREAT 👍...

Ivan Smith Furniture has always taken care of us on all our furniture needs. Good hometown store and good folks.

Great staff but the products are questionable. I ordered a couch and ottoman but if couse the ottoman wont be available until NEXT YEAR!The couch cushions slip out from underneath our rearends and we ultimately sit in a hole.If I could afford another couch, I would drag this POS to the curb and head to ROOMS-TO-GO.... even BIG LOTS sell better furniture than this POS COUCH!MY ADVICE US TO RUN AWAY FROM IVAN SMITH AS FAST AS YOU CAN!YES, I PURCHASED THE SORRY WARRENTY!

Ive bought several pieces of furniture from yall and have been thoroughly satisfied everything. Thank yall for great service.Fred behrens

Reasonable prices. Great variety. Friendly, helpful staff who give you space to look freely, but close by to answer questions. Im glad I stayed locally to get my dinning table, living room furniture, and an awesome futon for my sons playroom!

I was very happy with my initial contact with Susan, but I had to cancel the order. She was gracious and helped me get a refund. Then I had to reorder the product and she was able to get it for me that day! I will send everyone to her!

I received a tv stand damaged but I had great customer service. They fixed my issue quickly with a new one. Love it. Thank you!

Second time at Ivan Smith. Susan, my sales associate, was great. No high pressure sales. She is knowledgeable about the product lines. My furniture was delivered on time and the delivery guys were great as well. I highly recommend Ivan Smith Furniture. Ask for Susan!

I love my recent purchase of a beautiful chair to complement my living room set.The staff was very professional and helpful .Everything was taken care of in a timely matter..Greenville Tx location

Show room floor is laid out perfectly. Great prices. Friendly staff. Wonderful experience! Thanks again!

Love the folks that take the time to listen to your ideas, then help them come to life. All are so friendly, Ive bought from them since 1989 when they were Terrys. Will stay with them as long as Im able.Best quality furniture anywhere.

We had a pleasant shopping experience and they came and set everything up perfectly.

Very prompt and friendly service!

Nice experience picking out our twin mattress, love it. We will be back

The whole process was very easy and the staff were all helpful and courteous. We are returning customers because we know we are getting good quality furniture.

We had a great experience at Ivan Smith. The people there are great and they helped us find the perfect Christmas gift for my daughter. They are so friendly and help you in any way they can. I will be going back.

Love the end table that I purchased

Susan was very helpful and I will be back to finish up my purchases as soon as my home is done. Love shopping at Ivan Smith and Susan will be my go see person when I go back!!!!

Friendly, efficient service with problem-free delivery.

Found just what I needed.

Cheap made furniture and why repair faulty furniture and piece it together rather then replacing it under warranty

Good place to buy furniture from

I always buy my furniture from Ivan’s grey quality and good service highly recommend and if it’s not at their store they will search until they find it for you ❤️❤️

Excellent Customer Service!

Outstanding selection of all types of furniture, what ever you are looking for can be found. We found what we were looking for quickly. The sales lady, Pam, was great, giving us all the information we needed to make a decision. Great place to shop. We will be visit Ivan Smith Furniture again in the future.

A very good store with the best Cost-effectiveness. The staff are very polite and helpful.

Our salesperson was attentive and knowledgeable but not pushy - she knew when to leave us to look and think by ourselves. Delivery was less than a week later and the delivery folks were quick, professional, and ensured that all of the doors and drawers were working properly before leaving. The next time we need furniture we plan to go back and check out the collection at Ivan Smith!

Very pleasant shopping experience.

Very happy with the service and great care during delivery!

We have been shopping here for a while and the atmosphere is great. Their furniture is beautiful and the staff is wonderful. No pushy sales people. Pamela is friendly and very helpful. We love buying from her. She remember us everytime we go in. We will continue to do business with Pamela and this Ivan Smith.

Great people, wonderful experience!

Sadden to hear my salesperson no longer works there. The lady that helped me seemed to need more training on some of the things they sell in the store.

We bought a mattress and box springs two years ago and both became faulty. We had a tech representative come out and verify that both were so, he saw that both were faulty no problem. They called back 4-5 days later and took care of us. There excellent service provided from both the Greenville store and Tyler Distribution Center provided us a full credit and enabled us to pick out a new mattress and box springs for little to no charge. We’ve shopped there for upwards of 20+ years and will continue to do so for our lifetime. Thank you Ivan Smith Furniture!!!

I have been visiting the Greenville Texas store for years. The staff there is great. They always greet me by name and let me wander the store- because I never know exactly what Im looking for.I appreciate the quality of the furniture and maybe the quality of the people who work there even more!

Over the last couple of weeks we visited numerous furniture stores looking for a sofa that would fit in a small room we stay in most. All of them had something to short or too long. On Thursday we visited Ikea in Frisco who had one we liked but couldnt get it a the color we liked. Passing back through Greenville we stopped at Ivan Smith Furniture who had just we were were looking for. Shouldve of tried them first.

Our sales associate was very helpful and made some excellent suggestions. The check out was quick and easy. The delivery guys were awesome and so polite. I will definitely be shopping there again. Love my new furniture

Absolutely outstanding customer service. Great atmosphere as well as a ton of beautiful pieces of furniture to choose from. The young ladies that work there are always looking to satisfy the needs of the customers and the professionalism in said environment makes me feel homely. They also give great advice and fit the needs of every customer that walks through the door.

Great selection, very clean store. I could have been attended to better. I was greeted immediately but from all the way across the store, so she was shouting questions and I was yelling answers until we met towards the middle of the store. She was very quick to leave me alone, when I was very specific as to what I was looking for, but I am very tattooed and she definitely seemed like she didnt think I had any money... So ended up just leaving and shopping online. I was the ONLY cutomer in the store, and with how easy it is to ship online, I wish the salesperson would have actually helped me rather than let me decide to shop elsewhere, but her manager could probably relay that better.. BUT, the store has great prices, a great selection and some really unique pieces of furniture. I hope you have a better salesperson than I did!! ;)

The staff is always friendly and helpful.We have shopped here a lot. The quality of items and pricing are great. I would encourage all to shop here.

Good stuff fair price, long wait for now

I love their selection, prices and staff. I have made several purchases here and I am always satisfied.

Nate is the greatest sales guy ever. We visited the store several times before finalizing and picking up our purchase. He was always friendly and helpful. He answered all our questions and even helped us find a way to get it home!!

Very friendly and helpful staff!!

GOOD FUNITURE, GOOD PRICES. EXCELENT CUSTOMER SERVICE.

Friendly sales people, not pushy, they let us wondered around without putting pressure on us. The furniture itself is cheaply made. The store targets low income people and people with credit problems. I really through it was going to be like Harvetys.

Ordered furniture twice now from Pam who is great. She recommended the Bedgear pillows that we have had almost two years and still love them. Delivery guys were good also. Going back next year for new dining room table.

Excellent price and service from the folks at Ivan Smith. Merchandise was available as they told us and easy to pick up.

Good selection

The people at Ivan Smith furniture were very helpful, i told them what i was looking for and showed me what they had. I was in and out in no time at all. Very pleased so far with my purchase. I will return in the future for the furniture that i need!

Loved the furniture and making the purchase was hassle free. They did everything they could to make sure I got the financing I needed. The delivery team was friendly and efficient. The only issue I had was I purchased furniture and set up delivery for two weeks later and they sold the bed I had already purchased so I had to wait another three weeks and make arrangements with work etc. For a second bedAlso my son had to sleep on the mattresses on the floor.

Sales lady was super sweet, came in asking about in-house financing and they were able to help me out and was able to get some great pieces, two recliners and a sofa! Delivery was great and fast and the guys did everything for me!

Great sales experience - had exactly what I wanted at an affordable price. Young man who assembled the piece and transferred it to our pickup was quite personable and had excellent abilities to load and stabilize the unit so we had no surprises on the way home. We will be back.

A comfortable place to shop where you have someone there to help but also don’t feel like they’re constantly pestering you. They are a very friendly and personable staff that were able to get us the perfect furniture for our new home. We felt like they actually wanted to get us what we were looking for and not in it just for the commission. Go ahead and spend the extra money for the warranty and also delivery and setup. We’re always the first to decline those extra fees with other purchases and feel like it’s a waste whenever we do end up purchasing them, but we have not regretted this one bit!

Oh so friendly staff showed me many many options and explained each one thoroughly.. I never knew that new recliners had evolved so far in features... lke Goldie Locks I got one that was JUST right for me!!!..

Associate acknowledged us right away. Showed us what we wanted and gave us many choices. Explained the product and found us some good bargains. Was very pleasant, not pushy. Got us checked out very quickly.

Love this place always nice staff and good prices

Lots of deals on reasonable furnature. Lots of options. Helpful friendly staff are kind and ready to help you get the furnature youre looking for or need.