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Metro by T-Mobile
5565 W Market St, Greensboro, NC 27409, United States
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Metro by T-Mobile
Comments
ki
Review №1

Lovely experience. She was able to help me with everything denae

Na
Review №2

Marwan provide a good costomer service, he talks nice to and answers all my questions in a poliet maner.

Me
Review №3

I am from Fredericksburg, VA but work in the North Carolina area and I went into the Metro by T-Mobile on W. Market St. In Greeensboro, NC to see about my phone and I just ended up upgrading my services as well as receiving a free tablet. GREAT service by associate Denae‼👍🏿💯

od
Review №4

Trent and Marwan were really nice, helpful and made it super easy to switch.

Ri
Review №5

The special on the iPhone 11 was nice but most of all the professionalism efficiency and incredible customer service from the representative that helped me named Marlen at the 5565 West market Greensboro NC location. She Made sure to install my new case and glass template perfectly on my phone, She patiently transferred all my contacts and photos from my previous phone which took like 45 minutes and taught me how to use and register my new Apple ID which was so helpful because it is my first iPhone coming from years of using only Samsung galaxy. Marlen Is the epitome of a great sales representative she should get a raise and be moved up to management in my opinion. thank you for such a great experience!!

Me
Review №6

Yariam is an amazing employee

Wa
Review №7

They forgot to change screen cover and the service was good

Er
Review №8

I stopped in last week to see about switching my phone services to Metro. I walked in and the lady behind the counter didnt have a mask on. I asked if she could put one one and her response was I dont have any in the store. I immediately turned around and left.

Am
Review №9

Ron was tremendously helpful!! He went above and beyond to make sure I was happy and satisfied with my purchase and he was super nice!! Talk to Ron if you want to get exceptional customer service!! Thanks Ron!!

Ro
Review №10

Great customer service

Bl
Review №11

Good customer service

Mi
Review №12

Great customer service !!!

Ed
Review №13

Yariam was amazing!!!

Jo
Review №14

Ron was great! Nobody was in the store so I was in and out in 15 minutes. He fixed an issue on my phone in 30 seconds and I purchased a tablet which ended up being less than 90.00 with unlimited internet. Only 15.00 extra added to my phone bill for the extra internet line. Great customer service! Ron your the best!

Om
Review №15

I like metro but the biggest problem i have is yall dont answer your phones. I really needed help and had questions that needed to be answered and i called multiple locations but no one picked up and its annoying

Th
Review №16

The ladies that helped us switch phones did a great job. We had a full on conversation while at the same time they switch my phone over. Took less than 10 minutes at the store and they were very polite. That’s worth reviewing about.

He
Review №17

Great place with great deals and the young woman there is very professional, knowledgeable, charming, kind and helpful. Brooklynn is the best!!! Youll walk out with a big BANG for you BUCK!!

Jo
Review №18

Ron helped me to get my phone fixed and sold me a tablet. He is an awesome sales person and very helpful and knowledgeable.

ma
Review №19

I go out my way to this store (3:25pm) 5565 West Market St. I Pull up theres a man in the store, I park my car and go to door....Its Locked! Signs say open, but theres no one inside!!!!!

ma
Review №20

I went to the metro store in GSO needing assistance to purchase a new phone. The sales lady that was in the store was very helpful, nice, and extremely patience. THANK YOU so much Brooklyn & Ron you guys are AWESOME!!!

Al
Review №21

I went in to pay my bill and to dicuss a problem that i had with an item that i had purchased. Brooklyn is experienced and gave impeccable customer service, not just to me but everyone in the store while i was there. I will go to this location again.

Wh
Review №22

Great experience. Super knowledgeable staff who answered our questions and had us out the door in 20 minutes!!

Ci
Review №23

Extremely long wait time. Only one person working. They need more help. Btw it was 2 pm on a Wed afternoon. Did not expect to wait that long and then I had to but in because I just needed to pick up a phone before leaving for vacation. Took less than 5 mins for my transaction.

Lo
Review №24

Everyone there are very nice and helpful and knowledgeable. Everytime Ive been to this store,it doesnt matter who takes care of you they are all equally helpful and nice and knows how to help you. THANKS !!

Fr
Review №25

Julia was such a sweetheart

Ta
Review №26

Great service from brooklynn at metro. Received my phone service with no issues at a good price and accessories so i wont continue to break anymore phones..only took a couple minutes as well..

Ja
Review №27

Brooklynn has done an awesome job and has been very helpful with helping us pick out our new LG Q7+, definitely would recommend this metro store!

Je
Review №28

I really like going to this storr near where i stay. The young lady is such a sweetheart😇😇

T
Review №29

I got good service by Annie today.

Va
Review №30

Ron is super helpful and knowledgeable. Thanks love the new phone.

Gz
Review №31

Omg I love this store ! Brooklynn was very kind and knowledgeable. I didn’t know what I was looking for but she was very helpful and made it possible for me to leave with a phone and a free case !

Ke
Review №32

The Metro PCS clerk Brooklynn was very good assisting and setting everything ☝. There was very good service.

br
Review №33

Service was excellent ! Highly recommended brooklynn she helped me out alot and gave me a great deal

Je
Review №34

Brooklynn helped us with purchasing a new phone and setting up a new account. She was super nice & very knowledgeable . We would highly recommend this Metro PCS & Brooklynn.

Wi
Review №35

Very good service. Brooklyn is very patient and helpful

Ge
Review №36

Ron did an awesome job in customer service and helping us.

Me
Review №37

Brooklynn was awesome, informatitive, and was a pleasure to work with. I am very satisfied and will recommend her to my friends. Thank you Brooklynn, you were awesome!

Bi
Review №38

Go see Ron for your phone needs! Other metro store employees need to take lessons on their customer service skills from Ron!

Ed
Review №39

Awesome Wendy and Ron are the best

Ru
Review №40

I received excellant service frim Brooklynn when purchasing my new phone

Jo
Review №41

BestSmart friendly toovery helpfullGetting it doneFast

K
Review №42

Thanks Brooklynn for getting my bill down from $170 to $144, you rock! I appreciate the great customer service from both you and Ron!

Mi
Review №43

Received awesome service from Claudia when purchasing a new phone

La
Review №44

There is no such thing as a good trip to metropcs.

La
Review №45

Great customer service and provided just what I needed-and gifted wrapped at that!!! Thanks MetroPCS❤💜!!

Da
Review №46

So easy and friendly. Great service from Brooklynn!!!!

Sh
Review №47

They need more people who is more knowledgeable about the product.

Kl
Review №48

Brooklyn is a very kind person. She helps every time with good vibes!!

So
Review №49

Can upgrade for a discount for my LG Stylo 4 to 5

Ke
Review №50

Brooklynn was very patient, knowledgeable, and helpful

Tr
Review №51

Very good phone service.

Pa
Review №52

Great Customer Service!

De
Review №53

Brooklynn was very helpful

Qu
Review №54

Good customer service

Ke
Review №55

Nice clean store

Sh
Review №56

Get service at the West Market Location. ....

Hu
Review №57

Very friendly, but less discount ...

Ki
Review №58

Great service

Sh
Review №59

Good people

Sk
Review №60

Terrible customer service and coverage

Mi
Review №61

Paying

Te
Review №62

Yariam was amazing !!!

Ca
Review №63

Very good to get a cell phone at a low price.

Information
4 Photos
63 Comments
4.4 Rating
  • Address:5565 W Market St, Greensboro, NC 27409, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 336-541-8800
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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