user
Cellular Sales Smartphone Repair Center
1601C Westover Terrace Ste B, Greensboro, NC 27408, United States
Appearance
Cellular Sales Smartphone Repair Center
Comments
El
Review №1

Trung is best of the best, his patience goes beyond, he is very caring, wants things to be right. This is the second time he has helped me! And this time was even better than the last!!

Es
Review №2

Trung was amazing . Very quick and professional. Explained everything he was doing . My phone cracked while trying to calm one of my violent patients. I came straight after work. Now my phone works perfectly. It’s like nothing ever happened to it .

Ro
Review №3

I had the opportunity to meet Trung and Damian today as I took my phone in for repairs. They both were very professional, responsive, and of good value. They were able to resolve my issue in a timely manner. I would recommend anyone with phone issues to give them a try.

jo
Review №4

Trung was Amazing!!! Very prompt and quick…. Best I’ve seen so far 👍🏾 Thank you so much for this great customer service experience.

Ea
Review №5

Trung & Damian customer service was great. I could tell they really enjoy what they do. The passion they have for there job. I am a store manager. If I had a position in there field I would of offer both them a job today. Thanks so much for the excellent customer. They both understand how important customer service is to an organization.

En
Review №6

Damian Zelaya repaired my phone. He was patient, determined & had gave great customer service to me. After he fixed my phone he found the case & screen protector I was looking for. Truly appreciated his service!

Ta
Review №7

My charging port wasnt work, like at all. I went UbreakIfix and they were going to charge me over 300 dollars just to fix the problem. I went over to smartphone repair center and got my problem fixed for just $80. Definitely would recommend this place for anyone looking to save some money instead of expensive replacements.

Ka
Review №8

Damian solved all my problems. Friendly. Professional. Efficient. Effective.

Ja
Review №9

Trung, Damian & Charaud were super helpful trying to get my phone repaired. Highly recommend going to these guys to get your phone checked out for any issues. They will go above and beyond.

Mi
Review №10

Damien was excellent in every way. He is very knowledgeable and he has super customer service! I am glad he was available!

Br
Review №11

Damian is the best at this department he always has the parts and gives the best deals . Just got my whole phone rebuilt for like 1/4th the price of anywhere else

Na
Review №12

Revived great assistance from Damien came in lost and left with no questions on phone repair .

Bo
Review №13

Trung was very helpful with the battery & gave me good advices on other features of the iPhone. Professional service!

Me
Review №14

Great technician and great guy. 10/10 would recommend him for anything iPhone related

Ch
Review №15

Trung was amazing, he immediately helped me with my problem and was fast and efficient. He was very polite and helped me a lot, I highly recommend him!!!

Ma
Review №16

Trung was very helpful. I strongly recommend him! Perfect!!!

SL
Review №17

Damian was very helpful and quick. Friendly service, would come back.

Sa
Review №18

Trung was great! Very professional + good quality service.

To
Review №19

Damian + Trung are real good at there craft and have excellent customer service.

ad
Review №20

Trung ,My man!!!Thanks a lot. Your timely work and professionalism is key. Thanks so much.I was looking for a great service repair place for my phone and went just about every where, including the malls, stores, and phone shops. Say!!! I am thrilled that you are located and work alongside with Verizon on Battleground Ave. Thanks my friend for great service.

Ka
Review №21

Damien in Greensboro worked hard to get my phone unlocked. He was so nice to work with.

Kr
Review №22

Throng helped me with my phone. I had a hard time from the first Verizon associate helping me with anything. I went without service everything, which we all know it is hard going with out your phone all weekend into the middle of the week. So at this point I’m very upset, not happy at all. Mr. Andrews hunt just made a email and a phone number for my phone not to mention his conversation about his female problems while trying to help me. I could have cared less.I came back in the store and finally got help. The right help I needed. Thoug in the service repair department helped me out and was very understanding. A pleasure to work with. He was very supportive of helping me get my phone on. “He actually cared” unlike me. Anderson hunt. He was very patient and working with me in anyway to get my phone number back. This was David!! He had great customer service skills and he had my number in my phone the right way, to were I could use my phone. Thank you David for your Hospitality !!! My friend Thoug was amazing all the way around and I’m VERY THANKFUL,IMPRESSED WITH THESE TWO GENTLEMEN!!They deserve to be recognized by quest for their hard work and willing to go out their way to make sure our phones are working the right way. If it hadn’t been for these two, I was literally going to go back with my carrier! I hope these gentleman get some kind of reconization for everything they do to help your company.Sincerely,Kristy Hazelwood

Au
Review №23

Damian got it fixed incredibly fast and it was great service!! I totally recommend this place!

Ja
Review №24

Damian was excellent fixing my smart phone that you so much

Ro
Review №25

Trung was very helpful in fixing charging issue.

Kr
Review №26

I have visited Cellar Sales on Westover Terrace several times when I was trying to figure out what kind of phone I needed. I want to recommend Bill Morrison. He was very knowledgeable about iPhones and how they work.

Ja
Review №27

Trung is the best! Thank you so much for your services, Helped me in no time, great customer service!! 10/10 recommend!

NR
Review №28

EVERYONE IS GRACIOUS & MORE THAN HAPPY TO SERVE.THIU HELPED ME SO QUICKLY AND PATIENTLY WITH MY LAPTOP. IM SORRY IF I SPELLED YOUR NAME WRONG. THANK YOU AGAIN

Al
Review №29

Trung helped out great he was really responsible and nice

An
Review №30

5 stars service @ Trung + Damian

De
Review №31

Trung was excellent with helping me today!! He was awesome!

Ja
Review №32

Damian was awesome! I didnt think my phone could be fixed and was sure I was going to have to buy a new one. Within a few minutes he had my phone working back to normal! He definitely knows what hes doing and is super friendly and helpful. Thank you so much Damian!😊

Ja
Review №33

Its was an awesome experience, I was at another repair shop. They told me 4 days ... I called Damian and he said 30 minutes... I jump on it... he did better then 30 minutes... excellent excellent service, will come back....

Ja
Review №34

Brandy was the consummate professional. Not only did she retrieve every single thing off of my dead phone and transfer it to my new phone, she was genuine and kind. She has mad skills! Chadrad was my initial contact at the repair store and was very attentive. He made it possible for Brandy to have the time she needed by helping other customers. The two of them were a team that day!

Je
Review №35

Jordan and Damien were extremely helpful! The best service of any Verizon store in the area. They were friendly, knowledgeable and professional. Excellent service.

Be
Review №36

Damian was awesome and super helpful in repairing my I phone. He and the team did everything he could to help me with some rare issues in fixing my battery. Would highly recommend this repair center for any phone issues!

Da
Review №37

Trung was very professional and helpful

An
Review №38

Damian was incredibly outstanding! He had me in and out the door in minutes. He deserves a huge recognition for his kind gestures and hard working self. Highly recommend

Ma
Review №39

Marc or (Mark)was great! Friendly and patient. I came in stressed out thinking my phone was on its way out. He pressed some buttons and i was out! Thank you so much! Will be referring others.🙂

Ta
Review №40

Support was awesome very helpful getting me back going with my IPad. Very quick services and helpful. Big shout out to Trung for his expertise and good customer service

Mi
Review №41

Jordan Beane is the best!! I ordered my screen replacement from him March 30 and it was sent to the Eastchester location for my repair. I live closer to that location. It took a week to get it in the meantime most things were shutdown due to the virus. not too long after it was repaired my screen started to lift and there were yellow lines down the middle of my screen. I went in today and Jordan replaced it for me with no problem. I cant thank him enough for correcting an era that was made at another store location. He stayed after closing to help me. I really appreciate his help, good customer service is really hard to find these days.

Lu
Review №42

Brandy was wonderful! My phone wouldnt turn on this morning and I had no idea what was wrong, but within 20 minutes she had found the problem and fixed it- and now its good as new! I had a great experience and I would highly recommend!

Ch
Review №43

Jordan did a fantastic job with my recent screen repair. He also restored the Apple white screen of death! Very quick and professional.

Ka
Review №44

Very thankful for Jovell at Verizon sales at Westover Terrace recommending this service for a replacement battery in my phone. Damian Zelaya was so nice and helpful to replace my battery. Definitely recommend doing business with them.

No
Review №45

Had a great experience at this place when I needed a honest person to fix my daughter phone! Damian check the inside of the phone and found pieces missing from the last company that fixed it (in Four Seasons Mall) !! Damian did a great job by replacing the pieces n fixing the phone period! The phone is working perfectly fine now!! Definitely will not be going to the Mall to fix your phone Cellular Sales is the best place and has my business🙌🏽

Li
Review №46

Fast service got my phone fixed in an hour. Trung will take good care of you!

Ni
Review №47

Jordan was super helpful and fixed my phone where I was able to use it in no time. Super great service- thanks so much

St
Review №48

Great spot to get a repair. Fixed my issue in 15 mins because they had the part for my Note 10 on hand. Thanks guys.

El
Review №49

Damian was wonderful! He was patient with this non-techno older lady and knowledgeable. He made my day by fixing my phone! Thank you, kind sir!

Ro
Review №50

Trung. Was Great. Service excellent. Very customer sAtisfaction oriented.

Ja
Review №51

Damian and Jordan. . Assisted with my glass repair ... I was expecting 1 hr wait... Only took 3 min.. now I have to go to work.. great service

Ro
Review №52

Jordan was excellent. He repaired my phone quickly and inexpensively. He was a big help overall.

Ja
Review №53

Damián is is y responsive. Ive needed his help multiple times over the years and he always delivers top service. I hope he never leaves Verizon

Au
Review №54

Trung & Damian!

Mi
Review №55

Damian did an excellent job taking care of my iPhone 8 Plus. Any issues or questions I had he too care of them with no hesitation. I would recommend him to everyone I know.

Gr
Review №56

Very good customer service and very nice people. Jordan assisted me and I give him 2 thumbs up. Great guy!

Ha
Review №57

Damon hooked me up and fixed my phone. Did a really nice job and was very personable. I appreciate it.

Jo
Review №58

Great service! If you need tech help, make sure you ask for Damian. Its really one of the best technical support/IT experiences Ive had anywhere. Fast, friendly, and patient. He fixed every issue I brought to him, but also usually went above and beyond without asking. Would Highly recommend.

Do
Review №59

Awesome, fast service! Anita quoted me the potential prices for each possible repair and was very honest and friendly! At another repair store, I was told I would have to replace 2 parts and wait for them to be delivered. So happy I made the extra stop!! Thanks Anita :)

Tr
Review №60

I went to repair shop in Reidsville mc and repair guy whose name is Michael did not show up till 10 when I had a ppt at 9:30. I turned around went to Greensboro nc to 1601 Westover terrace and Damian repaired my lid screen. I give Damian a 5 star for service.

Lo
Review №61

Jordan was awesome and very helpful I would recommend him all day ...great customer service n great deals.

Ky
Review №62

Great experience! Damien exceeded my expectations and finished the work in less than an hour.

be
Review №63

Awesome people! Phillip and Jordan were very helpful. I will definitely be back!

Sa
Review №64

Jordan was fast and efficient! Best service!

Ge
Review №65

Customer service was excellent! He was honest about the repair. Got me in and out in a few minutes. Thank you again!!

Ri
Review №66

Jordan at repair center has a great attitude toward customers, and is an ace with repairs.5 star person.

Vi
Review №67

Damien awesome service , knew what the issue was and got it fixed inside 10min. Thx Vic

Vi
Review №68

Jordan is amazing. He had my phone fixed within an hour as promised. Thanks so much Jordan!

Di
Review №69

Brandy was quick to identify the issue & resolved it just as fast! Thanks for your professionalism!

Na
Review №70

Brandy was a joy and pleasure helping make life easier at the repair center ‼️💯

Su
Review №71

Brandy greeted me as soon as I arrived and was very kind to me. Though I am not technologically gifted, she treated me with respect and asked appropriate questions so that she could fix the problem. She did indeed fix my phone but went further to explain some aspects of my phone that I did not understand.. I would highly recommend her services.

R
Review №72

The most awesome service ever! You have to go see Jordan because he is the man! You wont be sorry

St
Review №73

Damien was very helpful and it felt like he really helped me understand the process. Thanks Damien . John

Fr
Review №74

Jordan was very helpful and got my phone charging again!

Sh
Review №75

Damian was amazing. I can always count on him to help out!!

Ce
Review №76

Thank you Brandy for great customer services, as well fixed my phone.

Vi
Review №77

I went to fix my cracked screen. Damian is amazing, very professional and quick. I would recommend everyone come to him if they need any work done on their device.Thanks Damian for all the help !!!!

La
Review №78

Damian was amazing and repaired my Apple Watch super fast! Communication was simple and I was in and out in less than 30 minutes. If I ever need any repairs this is where I would go!

La
Review №79

I want to thank Brandy for fixing my issue with my S4 overheating to do a transfer toy new phone. Excellent service.

An
Review №80

Jordan and Brandy did an excellent job. Quick and efficient.

Li
Review №81

Fast service, my S8 phone wouldnt turn on. Was so kind they even dropped the phone to my office. Thank you Damien & Brandy

Bl
Review №82

Trung he was excellent

tr
Review №83

Great customer service. Ill always come to see Jordan specifically

Mi
Review №84

This place is great! Brandy was so very helpful and knowledgeable about the product! She was courteous and precise! She performed the repair quickly and efficiently!!I would highly recommend this place.

Ma
Review №85

Jordan was very helpful and got my tablet working again!

Mi
Review №86

Ask for Jordan if you need your phone repaired!! Hes awesome and has great customer service skills!!

Mi
Review №87

Amazing job replacing the back glass of my IPhone XR!!

Ja
Review №88

Help restored my fun and good customer service

Ch
Review №89

Damian is without question the best technician I have worked with. He is very personable and takes all the time a client needs to help. Wonderful experience

Na
Review №90

Jordan was fast and Thorough w iPhone repair. Thank you

Da
Review №91

Job got done. Nice!

mr
Review №92

I took my Galaxy Note 9 in for a screen repair. After I got home I noticed that the S Pen was not connecting, so I took it back the next day. Damian and Jordan looked it over and corrected the error. However I noticed it started to again show as disconnected soon after. I returned and after looking over it again, Jordan suggested I call Samsung to utilize my warranty as he thought it was the motherboard. Samsung sent me to another screen repair shop (and I wont give names, but it was one within walking distance). This guy told me that because my phone was opened by an unauthorized Samsung repair shop, my warranty was voided, but if I paid $60 to replace the back panel he would talk to his manager about getting my phone repaired! I laughed and walked right over to Cellular Repair and told Damian the whole situation. He immediately took my phone and got to work. After replacing the S pen holder with no improvement, he actually called his manager and requested to replace another part of my phone that he thought might be the culprit. He special ordered the part and had it overnight shipped. After replacing the part (I think it was the side panel or something) my S Pen worked! I was so thankful because if that was unsuccessful then it was definitely the motherboard and I would of had to send it to the Samsung factory for repair with a 3-4wk turn around time!Was it a hassle going back and forth? Absolutely! Did Damian know my password by memory by the end of all the repairs? Yup! But the point is that he did (and replaced) everything possible to find the solution to fix my phone. He never once disregarded my concerns and made me feel like a valued customer.He even called me to make sure I was okay when I didnt show up for the repair at the time I had specified! He takes pride in his work and wants you to feel happy with your repair! I was truly appreciative. I have used Cellular Repair in the past with great results and this time was no different. Yes, it was some hiccups along the way with this fix, but at the end of the day my phone is functioning at 100% capacity!!

Vi
Review №93

Damian was absolutely phenomenal to work with. Saved me from major hassle and resolved my issue within 30 mins

Ra
Review №94

Thank you Brandy for your help with my phone... you are amazing...... thank you for helping my phone and my daughters phone.. wish the Verizon Wireless store helped us as much as you did. THANK YOU...

Sh
Review №95

Wonderful experience with screen replacement for my daughters phone. Brandy was very quick and helpful helping fix this!!! Highly recommend...

No
Review №96

Brandy was extremely helpful and stayed for an extra hour just to help me! I highly recommend coming here if you need your phone fixed!!!

vi
Review №97

Thank you, wonderful service, my battery replaced. Thank you Brandy

Ja
Review №98

Anita-This is my second visit to this store. Very good experiences. Anita was very helpful and professional. My problem with my phone was solved.

Sa
Review №99

OMGoodness!!! Damian is the best repair man EVER! I was on my way through town and in a time crunch...he not only repaired my friends Ipad that my daughter just busted before I had to get it back (the same day), he was kind, professional and truly knows what customer service is! I cannot brag enough...you need “I-repair” he’s your man!

An
Review №100

Damian was awesome, gave me honest answers and was very polite.

Information
4 Photos
100 Comments
5 Rating
  • Address:1601C Westover Terrace Ste B, Greensboro, NC 27408, United States
  • Site:https://www.cellularsales.com/stores/greensboro-smartphone-repair-center/
  • Phone:+1 336-279-0307
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:10AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations