I got a nice purse and wallet for a decent price

Didnt have much of a selection like previous visits but still a nice store to shop in for your wife or gf.

Michael Kors has a huge variety of handbags, clothes and accessories. Brianna S. modeled a dress and shoes. Its nice for customers to see employees wearing the items they are selling. Brianna provided amazing customer service. #MichaelKors #GrapevineMills #GreatStaff #BriannaIsAwesome!

Absolutely amazing young woman that work there. Everyone was so happy and helpful. Can’t wait to go back.

I went in this store yesterday. Was shopping for my mom. Thanks to assistance manager Jerry Maguire who was absolutely wonderful. I bought myself 3 pairs of shoes and a purse! This will now be my Michael Kors Store just cause the energy she puts out!!!! Super Amazed!!!

Nice place to blow a couple bags🤑💵💸

I love Michael Kors. However, I felt stereotyped at this location. As I was looking at their shoes I kept getting questioned as if they thought I was stealing. Then as I leave the buzzer goes off due to the clothes having the scanners still on shirts that are supposed to be cut off. I got stopped and had to look through the items I bought. The buzzer was going on off on every single person walking through but I was the one to be stopped. Uncalled for. Get your thief scanner fixed or check everyone.

We love Brianna she is very helpful and friendly we do not want to go other Michael Kors stores 🤩

The store manager at this location is rude and will laugh at you if you disagree with her repsonse. This is the customer service attitude of the entire company. They could careless about customer service and backing their product. I will not make the mistalke of purchasing Michael Kors products again.

Absolutely love this store always have the best customer service and always always have great deals, its my go to for everything Michael Kors.

This store always has a great assortment and an even better sale! I was in a rush on my lunch break, and I was able to tell Ashton exactly what I was looking for. She quickly found a few options that matched my needs! I was able to get bag and matching wallet for an amazing price! Thank You! I will be back to shop with Ashton!

I went in on yesterday to do an exchange on luggage I just purchased from Allen location and the manager was very rude. She tried to boost the price of the luggage even calling the store I just left and asking if they can scan the luggage set and made me feel like I don’t want to shop at MK anymore. She was very rude to the staff and was very rude to customers. I am also going to make a complaint to corporate as this is not acceptable. I have a closet full of MK bags and shoes but I work to hard for my money to go in a store that has a representation of this. Very bad customer experience and I will not go back.

Great

Worst customer service ever. The person walking around gave us a price on the purses we go and purchase them and they ring up the price which is a lot higher. The girl who gave us the price in the store then proceeds to lie and say she never even talked to us but was next to the purses we were trying to buy and even said she never left that area. Nevertheless dont waste your money at this store the people there lie and wont honor the prices they say to you. If you want Michael Kors buy online or go to a different store. The management needs to reconsider the staff at this place.

They keep up to date with their seasonal line. All the associates look beautiful and wear Micheal Kors clothing. Everything looks absolutely beautiful but all come with the MK price tag.

Helpful staff, quick lines

Their sales are amazing. I bought a $378 purse for $80 yesterday. This is the only location that has a never ending sale.

My wife got a nice handbag and wallet at a very reasonable price. Very nice customer service as well. Highly recommended.

Worst Michael Kors Outlet! I tried to return a purse that I didnt use it was NEW! But just because I had left one thing inside it because I thought I was gonna use it, the rude lady did not return my NEW never used purse. Just drive to Allen or Grand Prairie to buy a MK. I will not be shopping at this location no more and Im telling all my friends and family. 👎🏼

Friendly staff. A little chaotic with so many customers, its hard to identify who works in the store. The guy that helped us was awesome and very helpful tho

The store looks clean and good like high end shop .They have most of MK collections which keep changing with season.But everything comes with a price tag.Their staffs are very profession .During this holiday season they come with a discounted prices .You will get some good deals on bags that time

We checked out two purses after waiting about 30 minutes, just left for a few minutes, we noticed price was wrong. We went back immediately and asked for price adjustment, but were told to line up again, even they know it is their system fault. 20 minutes later, I got 20 dollars refund and was about to leave. Exit anti-theft alarms on, we were cooperative and escorted by manager to inside, but she guided us to the checkout counter, in front of the public, about twenty customers, the two purses we already paid for was turned overturned!!! I will never come back to this store location AGAIN!(This review only reflects my personal experience.)

I usually shop here might start going somewhere else. I went in and no one asked if I needed any assistance. I had my sons backpack on and he was carrying his toys. I dont always have my handbags with me I like having just my wallet and phone so of course I just take my sons backpack. Maybe thats why no one came up to me. Please dont judge people. Very disappointed at all the employees there.

Sad to see the Allen, TX. location still out of commission. Love this location. I hope they re-open before Mothers Day🤞

Helpful staff and nice selection. Would give 5 stars if not so expensive.

Pretty good sales and prices!

Marisol was great she helped me out and went above and beyond to get what I really wanted.

Good shop and good customer service

Did not shop that day since they didnt offer mens bags, but was greeted very politely by one of their sales girls :) beautiful place

Nice bags

Good customer service very friendly staff good prices

Ok

When I came in your store your employees all had a face like my mom and I were such inconvenience for coming in to shop. The whole time we were there was not a pleasant experience at all. We ended up leaving with a horrible taste in our mouth

Good prices. Cute purses.

Love it they always have such great deals

I love the product but some of the associates are really annoying. The one who helped me today kept giving me a hard time about the decision I made and telling me I should have gone with the other purse. After like the third time that kind of thing gets annoying

Great sale and received coupon at the door. Awesome deal.

The customer services is excellent and very nice ladys to like to help and welcome everyone.

This place is AWESOME! Great deals always

The customer service is very good here!!!

Racist store, my friend and I who are African American went there because of the 60 % of sale. All the sales associates were following us. The store was packed ( non-blacks). We were upset the we left and went to Coach. We will be reporting this incident!

Best one for women purses..

Awsome Love Love shopping here...

I went to MK store at grapevine mills mall today at 430pm.... Guy from MK store was talking very rude to customers standing in line like we are dying for MK brand ... sorry needs to work on better customer service for price tag you are offering.

Great variety!! Great prices.

Very friendly staff!!

The ladies there are so helpful

The attendant was not nice. She was conceited and pretentious.

I like this store but them girl that work there they act like they dont want to help u and they follow u like u going to do a five hand discount are something when they should be helpful answering question I go there 2 time a month when they really have a sale and the manager one of them hate when u want to do a refund ask why they hate that

There are good deals always..

Great deals to be had here.

Ive shopped here many times and never have had a bad experience,customer service has always been beyond awesome!!

Love it always good sales

Great customer service

Love this place and the brand

Bought a lot of wallets for less❤️

They have more option. Okay customer service.

Love the store

Rude manager staff were nice

Very helpful staff

Great location and selection

Great sales

Nice.

Loved it

Great deals

Very friendly associates

Pretty good

Lovely store

Great!

Mostly out of stock

Loved it

Nice!

Sale & discount!!!

Terrible 😂😂😂

Cool.

Very good service that Jennifer gave us, always attentive and even offered us discounts and told us about the packages they had .... Thank you

Cheap price!

I love it 😍

Sali felizzzzz

Nice careers and good attention and offers at the time I went

The espesiales uy buenisimos mencanta

A bit expensive but is very pretty

My favorite brand

Your products are very beautiful and at an excellent price.

Good prices

My favorite times pass for me and my children

I love it

I love their bags

😍😍😍😍😘

😍😍