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Bath & Body Works
3378 Alpine Ave NW, Grand Rapids, MI 49544, United States
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Bath & Body Works
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Tr
Review №1

The store clerks were fabulous. They helped me find just the right product without pressure. They were truly patient. I wish I could remember the clerks name— she was phenomenal.

So
Review №2

Great and welcoming staff, full of knowledge and they are very helpful! The smells are a bliss for the soul and spirit. Love the atmosphere!

Re
Review №3

All the fall scents and candles are simply amazing! Great deals going on a well... Stop in now! Theres always a friendly face ready to assist you!

Li
Review №4

The workers here are always helpful, letting me know the specials and where to find what I am looking for. I love the products as much as the customer service.

Ma
Review №5

This is one of my favorite stores! It was very clean and of course smelled very good. I bought some perfume and lotion with a gift certificate! Will definitely be back!

Wi
Review №6

Rude, hovering women. Have no clue that spray fragrances and lotions do NOT smell the same, thus we need to try each individually. Got all p*ssy & huffy about trying a lotion (so have a blasted sample out). Then rudely asked which one was the one I tested, while grabbing one off the shelf. I didnt answer and let her take it (for the record, it wasnt the one I tested) haha your $ loss. Hate this place, hate that I gave them my money. Never again.

J
Review №7

Stopped in to get some nicehand soap and to see what sales were going on. The store was clean, once we entered the store we were greeted by an employee asking that we sanitize our hands and to please keep our mask up in the store. Inventory was plentiful with alot of variety. Prices seem to be slightly higher even with the sales. We got what we came for and plan to revisit the store on the future.

Ju
Review №8

Love bath and body works!!! Everybody that works there are always so friendly and helpful. Its my favorite Bath and Body to shop at!

Ki
Review №9

Best shower gel around

Be
Review №10

Masks required... I was met at the door by a sweet young lady who greeted me and offered hand sanitizer then handed me a bag to put my choices in. She then assisted me in finding the products I wanted. All in all, a very nice experience!!!

pa
Review №11

Got some great deals at the semi annual sale❣

Na
Review №12

Amazing store!definitely check it out! You wont be disappointed! They are so nice and check up on you to make sure your happy! I go there every chance I get!

Je
Review №13

Excellent store and pple that wk there are very nice, they go out of their way to make your shopping easier and fun.

Gi
Review №14

Really nice staff. Always helpful and fast checkout. Good location nearby other great stores and restaurants

Ch
Review №15

Nice choice of Wallflowers, but there were only about4 or 5 fragrances to choose from and none of them smelled nice!

Br
Review №16

Nice and clean and helped me get the exact candle i was looking for helped me get in and out within like 10~15 minutes

Ca
Review №17

The lady greeting at the door was rather rude and unprofessional. That kind of attitude was unnecessary. Other than that this place has a pretty good selection.

El
Review №18

Always helpful and friendly service.

Ch
Review №19

The staff is friendly and helpful. Ready to answer any question you may have about candles and fragrances.

Ma
Review №20

GREAT 75% CLEARANCE SALE ITEMS PLUS $4.95 SALE PRICED TABLES. SOME RETIRED FRAGRANCES BROUGHT BACK. DEFINITELY WORTH STOPPING IN TO GET A BAG FULL OF GREAT SMELLING ITEMS.

Vi
Review №21

Cute, convenient and tons of variety. Always can find what I want and usually able to get in and out.

pe
Review №22

Haha this comic is so funny you should give it a read

De
Review №23

Very nice employees. Wonderful products. Very clean. Pleasant atmosphere.

Vi
Review №24

3 wick candles are WAY to expensive there.Need to have them on sale more often.

Al
Review №25

Nice and friendly. No more reusable totes due to covid though.

Ph
Review №26

Theyre so professional and friendly. Its very clean and theyre being very safe with one another and customers,as well. Thank you Bath & Body Works!

Mi
Review №27

Love sales this time of year, clerks were more than happy to help and made me feel safe

Ke
Review №28

Their sales are pretty decent

Ta
Review №29

This was the first time I had actually walked in to a bath & body works store I was very politely greeted and told about all the current sales

Ra
Review №30

The location on alpine in walker Michigan had very poor costumer service and refused to let me in. I had a mask, i went a decent time before closing, and there wasnt a customer in the store. Yet the worker said they were at capacity and they were closed.I love bath and body works but will not go back to this location

Sa
Review №31

Had to wait to go in, they have more staff members inside than customers actually allowed in the store at one time. After purchasing $150 worth of stuff I asked if someone could help me take it to my car as the bag weighed a lot and I was still wearing a back brace from back surgery the month before. They could carry it to the door for me but no further, even if I pulled my car up.

Mi
Review №32

Everyone was very helpful. Would definitely shop here again.

Da
Review №33

Currently closed for remodel. Informed they would be reopen in August.

De
Review №34

Following CDC guidelines and I didnt have a problem going in this store.

Ka
Review №35

First time going back since March. Love how they made the shopping experience great. And disinfected everything after people touched it

Me
Review №36

Bath & Body Works has tons of body washes, lotions, scented candles & all kinds of other smell goods! Their customer service is excellent! They make sure they always have 1 or more associates out on the floor to help out with whatever you may need. Their products are excellent quality & there is so much to choose from, you can find yourself getting carried away and spending more than you planned. So, watch the prices. You can find great promotional deals on certain products & you can also sign up to receive coupons in your email ;)

Jo
Review №37

Nice to see they mandate you to hand sanitize before you enter the store.

Ev
Review №38

They took a bag I have already touched to probably give to someone else when they said they they would keep it back there during COVID

Ge
Review №39

Found lots of nice smelling stuff on sale.

Jo
Review №40

Being a guy, I was very pleased to see that they had very good fragrances for men with products anywhere from body wash to lotion to even shaving cream. Very good and helpful service

Le
Review №41

Extremely impressed with the changes put in place for keeping everyone healthy during COVID-19.

Be
Review №42

The selection and sale prices were very good.

Ho
Review №43

Helpful and very clean store

Sa
Review №44

Bath & Body Works is my favourite place to get wonderful fragrances of body splash and quality body lotions! When they go on sale I pick up many to restock my own supply for future use and to put away for that little gift you may need just to say thank you to someone who has done something special for you! A gift of body splash or lotion is something that anyone is happy to receive!

Ma
Review №45

Awesome as always great service with all associates

Wi
Review №46

All the ladies that work in this store have been so sweet, and kind. Very friendly, and always helpful if needed. I moved across town, and I will miss them. If I will be in the area I will stop in to say hi, and buy some product. Thankyou for being so kind, and nice always for 17 years...BILLY N.

Ch
Review №47

Senses overload, so much fun discovering how close to the real smell they put into fragrances and candles. Always running a deal. Great place for gifts or just to spend time exploring.

Na
Review №48

A Beautiful store and you a greeted and helped as you walk in the door. All the workers were very pleasant.

Ka
Review №49

This is the most convenient Bath & Body Works for me to go to so the one I visited the most often. Their staff are always kind but sometimes a little ignorant of items. Their biggest downfall is they are not the tidiest store and finding stuff can be tedious at times, especially if you just went in for a single item. If you could give half Stars they would be a four and a half.

Jo
Review №50

Great service Jenn!

Sa
Review №51

Very fun! Craziest day of the year with the $8.95 candles. Great environment and extremely well organized. Staff was very pleasant and the stock was great!

Cr
Review №52

Easy to get in and out of . You can also use your online coupons on top of store sale inorder to enjoy twice the savings.

Kr
Review №53

I love bath and body works, always friendly staff, willing to help you all the time. Love there products and the fact that if you dont like the product you bought, u can being it back and exchange for something else that you do like.

St
Review №54

I am in love wit the new rose smell that came out a little while ago. I just wish they still had the perfumes. They really need to come out with an English rose purfume!!

Ra
Review №55

Great customer service, Fall scents are amazing!!!

Th
Review №56

I understand it was a busy candle sale at this store... I normally got to the b and b at the tanger outlet.. But stopped at the alpine on my way home from work... I was appauled by the woman at the front door... The way she spoke to customers and hated being in retail comments... It was the WORST customer service ever.. I didnt get the brunt of her attitude until I quietly told her the customer was in front of me and she snapped at me for that! I will never use this store again and I overhead from others its just a bad customer service store.. Thank goodness for my local store or b and b would have lost my sales..

Ra
Review №57

Always pleasant and helpful staff, even during this busy season

Ro
Review №58

Has a lot of stuff for home supplies and other cooking stuff. Nice store like the coupons that comes in the mail.

We
Review №59

They have really good sales often. The store was clean. Most the staff was nice.

Su
Review №60

This store has great, helpful, cheerful staff!! It is always so nicely decorated...glad this store is located in Greenridge Square!

Ki
Review №61

Good customer service but the store sure could use an update.

Je
Review №62

Candle sale day and they were ready to handle the mob.

Je
Review №63

Love the products but a bit pricey

Ti
Review №64

This is my favorite store. Always friendly staff and great sales. Its super hard to not buy everything.

St
Review №65

These stores all smell funny and make me sneeze. My lovely wife bought me some ManSoap there and I liked it, but had to stop using it when my skin started breaking out.

Ch
Review №66

Love shopping here

Li
Review №67

Great sales today. 1 employees having a bad day.

Ly
Review №68

Lovely products, many different scents, very helpful staff, though they could get a five star rating if they didnt pounce on you the minute you walk in. Just sayin.

Ca
Review №69

Super friendly staff!

Je
Review №70

Smells great, employees are very helpful, and always have great sales!

Am
Review №71

Great staff! Very helpful! Nice clean bright store with excellent customer service

Ma
Review №72

This location is currently closed for remodeling. When you call the number listed it is for the B&BW at Rivertown Crossings mall.

Ma
Review №73

Good people they always try to give you the best deal

Ai
Review №74

Great deals, awesome coupons. My favorite store. Friendly staff.

Je
Review №75

Great deals and a lovely staff!

Mi
Review №76

Very nice scents although a little pricey

Tr
Review №77

Just Smells so Good in there!

Sa
Review №78

The store is usually clean and organized and the staff are pretty friendly as well. You can get some really good deals here!

Sa
Review №79

Great staff. Aways stocked and clean store.

Vi
Review №80

Just love this store. Smells great!!!

Ca
Review №81

So obsessed with this store! I got all my summer scents stocked up!

sh
Review №82

They were very helpful. Friendly service.

La
Review №83

Love the prices

Ha
Review №84

A Bit Pricy, but when deals come on they are a great place to get a gift for a special someone, service is good, and nice employees

Ka
Review №85

Great service

Sa
Review №86

Always have wonderful sales. Staff is extreamly friendly.

Ra
Review №87

Body needs vitamin A stop making those lotion with thousands of alcohol we know that ...

Pa
Review №88

Great selection. Store is really tight!!

Li
Review №89

I love BBW, great sales and coupons

Ar
Review №90

Good service.

Ke
Review №91

Nice staff but they assault you as soon as your foot hits the floor!

Ca
Review №92

Good scents, good selection, can be expensive I must say myself.

Di
Review №93

Love the hand soaps.

Mi
Review №94

Always great customer service here.

RI
Review №95

Love going in and getting the great deals

Rh
Review №96

Great sales and service!

Ja
Review №97

Staff was very friends, professional and helpful.

Da
Review №98

Good smells. Good prices.

Lo
Review №99

Alot of different scents.

Li
Review №100

Like the remodel...out of almost everything I was shopping for.

Information
10 Photos
100 Comments
4.5 Rating
  • Address:3378 Alpine Ave NW, Grand Rapids, MI 49544, United States
  • Site:https://www.bathandbodyworks.com/?cm_mmc=local_BBW01208
  • Phone:+1 616-647-1279
Categories
  • Cosmetics store
  • Candle store
  • Beauty supply store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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