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Fox Chrysler Dodge Jeep Ram
4100 Plainfield Ave NE, Grand Rapids, MI 49525, United States
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Fox Chrysler Dodge Jeep Ram
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Fi
Review №1

Spent some time shopping around various car dealers and ended up choosing fox Chrysler dodge jeep ram. Glad I did. Was a comfortable purchase experience with friendly staff. Purchased a 2013 camaro and love it. I highly recommend them.

Jo
Review №2

Highly recommend! Joe Borak- Awesome to help us find our new Ford escape! 5 star plus on customer service. Ask for Joe Borak-!

Sa
Review №3

I just purchased my first car here. Great experience . Brendan was the sales man who sold me the car and he did an amazing job. Everything was very efficient and orderly. He gave me a better price when work needed to be done on the car. This place is not here to rip you off in any way. This is a very honest car dealership. If you go in ask for Brendan and he will take great care of you. Awesome experience.

Ro
Review №4

So, I ordered a 2021 Jeep Gladiator Diesel from a fellow Jeeper and sales rep named Dylan. (I say fellow Jeeper, but in truth we have never met before this car purchase, we both just love Jeeps.) From start to finish, Dylan was by far the best sales guy I have dealt with...hands down to competition. Nice, smart, funny, and honest.Car buying is stressful for me; this purchase is my wifes car, so it had to be right. Dylan took us through the process and we finally ended up at delivery. Happy wife, happy life. Thank you Dylan, I will send anyone looking for a vehicle your way.Now, Dylan was and is great. But we can pass by with out mentioning Sarah, who not only managed to get us a great rate, but then doubled checked the day of delivery, and managed to obtain a better offer, re-did our paperwork, and managed to get the car delivered on time. Sarah did a great job, and I appreciate the help in making the process... dare I say fun.The last thing I will say is, I drove from the Traverse City area because Dylan convinced me there wasnt another guy in the state of Michigan capable of selling me a Jeep that I would love...And he was right.

Ad
Review №5

Hands down the best used car dealer in Grand Rapids! John Phillips and Joe Borak went above and beyond to make sure my daughters car was ready for her on her 16th birthday, they even got a bow for it! It was the easiest and quickest car purchase I have ever done! I cannot recommend this dealer enough!

J
Review №6

The used car sales manager Christian has the personality of a wet towel.Unwilling to engage in active attempts to develop conversation and relate, literally walked out of his way to avoid me. How does this guy have a job?

MJ
Review №7

I have bought many new cars but the experience at Fox Jeep is with out a doubt the best. Go see Dylan Hall, outstanding salesman and will give you an honest deal, best in class service and if you have a trade-in, best price around. The GM and finance team is awesome too. We have our new Wrangler 4xE thanks to Dylan!!!

Da
Review №8

The service work on my car was quick and correctly. Made the service appointment on line and easy-to-use.All of the service reps are knowledgeable and friendly.The dealership has been remodeled and looks awesome.

Ri
Review №9

Nathan schuiteman, for a young sales man he was very helpful... not pushy.Sarah was great for all the paper work..Made the whole car buying process very nice.Great friendly staff... safe environment

Sh
Review №10

Awesome experience! Was able to consolidate my 2 car payments into one saving my family lots of $$$. Pat did an amazing job with the numbers and was never misleading. Keep up the great work!

Da
Review №11

Awesome, called ahead to check on a part. And whin i got here they had the part set out waiting for me. Parts people very 👌 nice

Su
Review №12

Honestly Bruce made the experience easy and smooth. He is an honest, patient, personable, kind salesman. Id definitely recommend going there.

Mi
Review №13

Had a very easy experience buying from out of town, filling out most of paperwork remotely was awesome and saved so much time ! I will recommend to all friends! Quickest car I ever purchased! I swear I was there under an hour!Thank you

Ja
Review №14

I have been looking for a Jeep Wrangler for an eternity. I checked almost every Jeep dealership in Michigan, Ohio, Illinois, and Indiana. I finally stumbled across a Wrangler at Fox in Grand Rapids. Nate was super straight forward and didnt waste any of my time. He was more than willing to work with me over the phone, which many other dealerships were not willing to do. He was completely honest, quick to respond to my questions, and very friendly. I drove over an hour to this dealership, and it was well worth it! They stayed late to make sure everything was settled for me, went over the car features, gave the car a bath, filled it with gas, and delivered it to me the following business day. Having it delivered saved me so much time and money, which I super appreciated!! I highly recommend this dealership, and I will be using them again for sure in the future. Thank you!

An
Review №15

Great service from Brendan and the team. Traded-in our cars and drove away with our dream car! See Brendan for your next vehicle upgrade!

Ro
Review №16

Happy with my 2017 Jeep Compass Latitude!

Ly
Review №17

My husband and I had a great experience. Travis and Eric went above and beyond to make sure we left with the family vehicle we wanted at a price we could afford. Very friendly and helpful. Travis even played with our 2 year old in the showroom as we waited. They made sure we left happy with our purchase. Excited to take many road trips in our Dodge Grand Caravan.

Ma
Review №18

I am still waiting for a few things before i submit my review

Jo
Review №19

I dealt with Brendan and he was honest upfront and personable. I definitely will recommend them to friends and family. Most importantly I will look there for my next vehicle purchase

Ho
Review №20

Service department is fabulous! Morgan took care of us and was friendly and professional! Thank you!

Ro
Review №21

Everyone at Fox are great! From the sales staff to the repair shop! I highly recommend!

Ma
Review №22

My jeep got totaled about 2 weeks ago, I went to dealer after dealer with no luck at anything. It was a very stressful ordeal, until I came here. Drew was AWESOME! He went above and beyond to get me in my perfect new jeep! Customer service is fantastic! I will definitely be recommending family and friends here, and any vehicles I may need in the future.. Ill be back!

Je
Review №23

Joe borak has been selling cars for a long time and it shows.

Ca
Review №24

Just purchased a new to me Jeep Compass. I worked with Nathan Schuiteman. He helped me find the vehicle for me. When I went to pick it up he took the time to go over everything in the vehicle and how it all works. Great guy and friendly. I didn’t feel pressured at all to purchase which is really nice. Thank you!

Mi
Review №25

Poor customer service. Same sleezy, underhanded, sexist tactics you can find in a lot of car salesmen. Dont care about customers or their safety (who allows employees to rack up 2k miles on a vehicle youre trying to sell during a pandemic?) Employees jacket was in the backseat so it definitely wasnt cleaned out when returned. Had Joe...cant recommend him or the dealership. Over priced compared to local competitors. Offer less than half trade in value. Couldnt answer most of my questions about the vehicle without referring to his phone. (Which was ringing off the hook the whole time I was with the salesman.)Only dealership Ive been to that doesnt seem interested in actually selling cars. Save yourself the headache and the run around and keep looking elsewhere.Pro Tip: Dont wait til the money is already out the door before asking them to make an offer.Thanks for wasting my time to drive 300 miles to buy nothing.

Ke
Review №26

Verry happy with how well they worked with us on getting into a new car. They where very polite and professional. Would recommend fox crystler dodge jeep ram to anyone interested in a new vehicle

Ry
Review №27

Excellent experience, Mark schatz was great and very professional. Went above and beyond to help find the car I wanted and to make some quick fixes to the vehicle I purchased. Highly recommend!

El
Review №28

Very happy with my experience at the Fox Motor dealership on Plainfield. Pat Wingett help make the car buying process an easy one. He is personable, easy to work with and not pushy at all. He helped stay within my budget and made sure I was taken care of. I would highly recommend Pat at Fox Motors!

mo
Review №29

Fox Chrysler Dodge Jeep took amazing care of us! Dylan Hall was so patient with all of our questions and going to bat for us with his finance team to get the best deals possible! We are pinching ourselves that we drove off the same day with a brand new Jeep! Thank you!

Co
Review №30

My brother went in to get two simple repair done on his Truck. Only one was fixed and the truck was returned with additional issues, which were not there before. We’ve been trying to fix this problem for 2 weeks to no avail. Calls are not being returned and they refuse to fix this issue. Awful customer service and overall terrible experience.

To
Review №31

Brendan Serba was my salesman, he and the finance manager Eric did a phenomenal job between communication and financing. I actually came pre approved from my bank and left using a lender of theirs that got me a better payment! I was in and out of the dealer within a half hour! Thank you Brendan and Eric for all your help!!

Co
Review №32

Went in for an oil change and everything was very transparent. They didn’t try to talk me into things I didn’t need, just gave me some quality service

No
Review №33

Drove 6hrs to look at used Trackhawk. Come to find out it was tuned and beat to hell, poor piss cleaning as well. Salesperson was nice, no complains there, manager on the other hand didnt know what to say when I caught him red handed with lower pulley swap and a tune on the car. I asked over the phone and they never told me, and it was never in the clasified ads, none of the classified ads, cargurus, autotrader, etc. I told multiple times to manager face to note this in the classifieds, nope havent changed yet, well, this review is for that, so people know what theyre dealing with. Red Trackhawk 76K, stay away from that car.

Vi
Review №34

Nate helped us through the whole process. He actually listened to what we were looking for and didn’t try to push us into a vehicle we didn’t want. We ended up leaving with a car perfect for our family.

te
Review №35

Very nice staff great to deal with hope to finish our deal on monday.

Ch
Review №36

A great buying experience from start to finish. I had to bring the car back in for some minor service work and I got to the dealership before they opened. The general manager saw me in the parking lot and took time to take care of me and even get a rental for me. Very impressive customer experience. Very satisfied.

St
Review №37

We bought a 2020 Pacifica and couldn’t be Happier with the experience. No high pressure and the salesman Brendan Serba was great. Even replaced a missing headphone days after the sale. Thanks!

Pa
Review №38

Mark Schatz with Van Andel & Flikkema is an amazing salesperson, I have bought several cars from Mark and appreciate his expertise, knowledge, and honesty with each and every sale. I would highly recommend Mark to anyone looking for a smooth no hassle vehicle purchase. Always an awesome experience!! Duane Klinker in finance is also so friendly and easy to work with, he takes the sting out of the whole money thing!! Thanks again, Mark & Duane!! Pictured: My Beautiful Pacifica!! Oh also my husband and Mark Schatz.

Br
Review №39

Everyone I encountered at this dealership was kind and engaging. I had a great experience. Dylan from sales helped me pick out an amazing vehicle that fit all my needs. He is extremely knowledgeable and gregarious. Thanks for sharing your expertise!

za
Review №40

I hate to right a bad review. But I’m not happy with my experience. I went to get an oil change 63.50 which is a lot but I agreed to it for what I hoped was going to be a good experience. They told me it would take an hour which took two hours. Not good but I understand things can take longer. They said I needed two filters and a bulb for 45 dollars I agreed to that. When I went to pay it was 160 dollars. I asked why so much when it should have been about 110 dollars. The guy said labor on the filter and bulb. I said 50 dollars you didn’t tell me about that ahead of time. His response sorry. Nothing else. I said you can’t do anything about the confusion. His response sorry. Bad customer service. Won’t go back.

Sh
Review №41

I got exactly what I wanted from Drew, from my first conversation over the phone to picking up my truck he did a great job. It took him a day to find what I wanted and he delivered on every promise. I would definitely recommend working with him, he listens to your needs and has great product knowledge. Overall I had a great experience all around, and all the people at fox ram were great to work with.

Br
Review №42

The customer service experience was a good experience, and the body work for my car looks professionally done. I would recommend taking your car in to the body shop. Im a car person which means Im very picky, but they kept me satisfied!

Me
Review №43

I normally hate car shopping but I had a great experience here. Staff was all very friendly and helpful, no pushy sales and the normal dealership runaround games were not there. All very straightforward, pricing was very fair, including on my trade in. Eric and Bruce were awesome and got my deal done in record time. Only 2.5 hrs from first arriving on the lot till I was driving off in my new car. Overall great experience.

Be
Review №44

Great service very nice facilities...

An
Review №45

Great customer service and even better pricing and selections. Christian and Tim made the purchase of my new Ram 1500 seamless and extremely easy. We were in and out within a matter of minutes. I would highly recommend Fox Chrysler. Our family will be purchasing our next vehicles from Fox in the future!

Te
Review №46

Superior service.

Ro
Review №47

From start to final purchase my sales rep Kyle was both helpful, genuine, and can rock a mustache. Can confirm. I have never purchased a brand new vehicle before, however, Kyle and his team made it easy and pretty damn funny if you can make light conversation. Overall great atmosphere and friendly workers on deck.Keep it ’Stachē guys!

Ry
Review №48

Great service, Russ knows what he is doing!

Vi
Review №49

What a mess during the remodeling. You cant even talk to anyone in the parts department. I ended up with the wrong part and has to return to the chaos

Su
Review №50

Very please with are time there. Employees were very polite and willing to help wherever we could be helped.

Cr
Review №51

I had the best service from Joe in used cars. I recommend going to see Joe for a great used car or truck. # 1 in my book. And Sarah in financing went above and beyond the call of her job to give me the best service and best financing. Your the best and keep up the great work.

Mi
Review №52

Somewhat inconvenient due to the construction. The service writer seemed somewhat indifferent about whether I did business with them or went elsewhere, didnt feel welcome there.

Da
Review №53

I have had a great experience with K&M Dodge. Alex my salesperson was very helpful in finding and buying my car and has kept me informed throughout are purchase. I also had my car shipped to my home and the driver Dave was just great. He spent the time to show me all the doodads that come today in these modern cars. I would say if you want service and a great deal contact K&M Dodge they are the best dealer I have come across. (:>)

Ev
Review №54

Good service good attitude ready to answer amy questions and give you other options if it need to i am please with all the processThank you guys

Th
Review №55

Great place 👌

Er
Review №56

Wonderful buying experience with Pat! He worked with my budget, what I wanted and made sure I got a great deal! Also traded in my car for a fair price. I would recommend over and over.Took my car in for a recall check and the service was awesome.

Ja
Review №57

I had just bought my car from another fox dealer and needed some work and because it was a jeep I brought it here. They took great care of me and the car. Great service. I will definitely be back if needed.

Th
Review №58

Awhile back my niece purchased a vehicle at Van Andel Jeep and Dylan was her salesman. When my niece learned my daughter Anna was trying to find a new vehicle she was very pleased to recommend Dylan. We all went together to see Dylan and he was a very impressive young salesman. He was a kind, soft spoken, no pressure kind of guy. My daughter did not by a car that day but I told Dylan, Ill be back.I did go back and another one of my daughters Sarah did purchase a new Jeep. I have purchased at lest 75 vehicles in my life and dealt with several salesman,Dylan was one of the two best... Ill be back.

Gi
Review №59

Hands down the best car dealership I have ever worked with. Honest and responsive. Would highly recommend.Just picked up my truck from the K&M body shop. Looks better than it did prior to the accident. A huge thank you to Carl and his team for a job well done. And thank you to Mike V. and Brian for their responsiveness in getting a loaner squared away.

Pa
Review №60

Got my new Jeep Cherokee with Dylan as my sales person. He was wonderful and helpful. Easiest time I have had in buying a car. Helped that I fell in love with this Jeep Cherokee Outlander. Dylan and the rest of the staff made it such smooth sailing. Had two other Jeeps and two vans serviced there over the years. The service department have always been a 10 for me.. Those service boys see me coming and always treat this lady right.

Kr
Review №61

I dropped my car off early morning and was given the same model car to use for the day which was extremely convenient. I had a part replaced and a sensor checked. I also had my snow tires removed and replaced with the original tires for spring and summer. The hospitality of Joseph was exceptional. He offered to come pick up my tires for me so I didnt have to drive them in and was polite and accommodating with every request. Its never convenient to have to drop your car off for the day for service, but Joseph made it very easy! As an added bonus, my car was beautiful when I picked it up! Washed on the outside and vacuumed on the inside! I would highly recommend this dealership!

Br
Review №62

All buyers should do at least a little bit of homework before signing on the dotted line in a vehicle transaction, as each party is primarily looking out for themselves. That said, reasonable people can find reasonable ways to come to an agreement that makes everyone happy. That describes my experience with Trevor and Duane: reasonable. Trevor was friendly, knowledgeable, and efficient working through the steps of my CPO Jeep Grand Cherokee purchase, and Duane was likewise efficient and able to offer pragmatic solutions to challenges emerging at his end of the process. Both were pleasant and responsive, and the entire experience free of drama. Do your research, then go to VF cars.

Re
Review №63

I’d love to leave 0 stars if I could. I never EVER leave bad reviews anywhere but this is an exception since I am stranded on the side of the road in the cold with my 2 kids for the 20th time. I went out of my comfort zone to buy my van from K&M Dodge and less than a month after owning it, my transmission went out. Since then (within less than a year) I’ve put THOUSANDS of dollars into it and had to leave 2 jobs due to an unreliable vehicle that I paid over $6k for. I will never ever trust this place again and I hope the same goes to everyone else.

Ph
Review №64

Top notch dealership with great people and quality service! Christian and Duane are both fantastic to work with. Told Christian exactly what I was looking for and he was able to get a hold of it in short order at the price I was looking for. No runaround with these guys, not your usual salespeople and thats a good thing.

Sa
Review №65

Dylan at Van Andel Flikkema was extremely helpful and knowledgeable when helping me pick out my new Jeep! He was able to give me a fair trade on my current car and great deal on my new one. He was also able to explain all the functions to me very quickly and I am confident if I have any issues in the future he will be able to assist. I would highly recommend him to anybody who is looking to purchase a new car.

Ma
Review №66

Travis, Duane, Chris and the rest of the team at Van Andel & Flikkema were so amazing to work with. Travis was super responsive, went the extra mile time and time again and really took care of our family of 7. I was a difficult and demanding customer, but he was understanding and able to meet all of our needs! He got us into a great van that our entire family LOVES. I highly recommend Travis and the team at Van Andel & Flikkema and will use them from now on. Thank you for turning a stressful process into a great one!

Bo
Review №67

I use to be a loyal customer of VF card but since fox took over I wont trust them. I authorized a amount on my 2007 Jeep for repair. They fixed more than that without authorization and was going to charge my more money. We talked and fox reduced the price . later I found out I didnt have to pay for the extra work and could have kept the repairs done because of a law. They also over filled my transmission fluid and damaged connection pins. When I called to say something I left a message for the service manager. I have waited 3 months and still no response from him.

Za
Review №68

I went here after weeks of searching and searching for a nice, used, and affordable vehicle. From Lowell, Michigan to Traverse City, Michigan. Who would have thought that an honest and fair dealership existed in my own backyard. Go here, get a car, get rid of whatever headache your old car is giving you, and be happy. Seriously. Thank you Ben and Duane for helping me get my Jeep, you guys are awesome!!!

Al
Review №69

Trying to get to speak with someone live in service dept. seems like a task Dawn cant handle i wonder if the owner knows how many customers they have lost due to her lack of education thank god there is other dodge dealerships to deal with in this area

Br
Review №70

Dont go to the used car part here.They sold me a car that needed $1500+ repairs.Other then that, the actual dealership I do recommend them 100%. Very friendly, helpful, very knowledgeable. Will buy my newest car there. Once I get done paying this used car off that was still high priced.

Su
Review №71

My son and I ventured to Van Andel & Flikkema last week to close a car deal on a car my son very much wanted! The courteous, helpful service we received was off the charts!!!! Both people we worked with in sales and financing were genuinely interested in helping us, very professional and went the extra mile... High quality, reasonaable prices, and their customer service absolutely ROCKS! No regrets, we will likely recommend others to your dealership because your truly are FOR THE PEOPLE! Thank you so much!!!

Je
Review №72

Was recommended to go to Van Andel & Flikkema to have a tear fixed in the leather on my door. No idea how it even happened but what I do have an idea of is how great V&F took care of me and my car. I was greeted promptly, professionally and with smiles!! They also shuttled me to work, even just for a little slight tear. In the end, you cant even tell there was a rip anywhere on my door. I was truly amazed from the start to the end! Go to V&F, you wont regret it!

Be
Review №73

Christian was wonderful to work with! For a first timer going through the process of buying a car, he was straight forward, supportive, and quick. Couldnt have been a smoother process, and, ended up with my dream car! I highly recommend Van Andel & Flikkema if youre looking for a car!

Sh
Review №74

Highly unethical – If you don’t have any car experience or knowledge, do NOT take your vehicle here for service. I recently had taken my vehicle in for a pretty straight forward warranty repair on the radio of my 2013 dodge dart. A couple hours into the repair, I get a call from my service representative stating that “we’re having to jumpstart this vehicle over and over” and to give him a call back. I thought this was strange given the fact that today had been a bit warmer than earlier in the week and the car had not shown any signs of a weak battery or a hard start. So, I called the representative back. When I was finally able to reach him from waiting on hold, he said that I “had a bad battery”, so asked what the meter read for the voltages and he replied, “I’m not sure, but do you want us to throw one in for you?”. Knowing that I had just purchased the battery less than 2 years ago with a warranty, my answer was of course – no, I’ll just take it back from where I got it and make a warranty claim. He acknowledged, and we moved forward. But this is where it gets better. So, when I arrived at the dealership later in the day to pick up my car, I stated to the clerk, “they had mentioned the battery was bad and he was going to get me the reading from the meter”. The clerk then stated, I don’t have anything about a bad battery, but I can check into it. When I talked with the service representative he stated he “wasn’t sure what the reading was, but it was bad”. So, I said, well if it’s bad I’d like to get it fixed, can you check it again, so I can know for sure. His response then was, “I don’t have a tech available, so we can’t do that right now”. I said, fine and went on my way. Two blocks down the road was one of the stores I had bought the battery from. So, I asked them if they would test and check the battery for me. To no surprise, the battery tested at 13.8v while running and 12.9v after it had been sitting off for a while. So, needless to say, the battery is not bad. This was a clearly unethical scam to attempt to get an extra unneeded sale from me for a part that was not bad. A highly unprofessional practice and a place I will no longer do business with. Thankfully, I’m lucky enough to know enough about cars not to fall for the scam! Be careful out there and don’t go to these guys.

La
Review №75

People are great to deal with

Su
Review №76

Of all the Jeep Dealerships in the state of Michigan, I HIGHLY RECOMMEND Van Andel & Flikkema. Connected with Christian via email, while searching for a specific Jeep Renegade. Christian went above and beyond my imagination, as to helping, assisting, and ensuring I had an amazing experience. I reached out to several Jeep dealerships near metro Detroit where I live, and the experience I received from Christian simply was not met by anyone else. Not. Even. Remotely. Close. Thank you so much Christian for everything you did during my time and researching the Renegade. Its been 6 months and I still love the Renegade. But the most valuable aspect to this Jeep, was the experience I had received from Christian, and the team at VAF. See you again in a couple years for my next Jeep purchase.

Ca
Review №77

I had stopped in on accident, we meant to stop at the dealer next door. Craig came out and offered to help me (without being pushy). It was a rainy day, but he came right outside anyway! He walked me through the different vehicles in my price range and laid everything out for me so I could easily weigh my options.I was impressed with how much he didnt try to sell me on something I didnt want. I had just came from another dealership on that street and they tried to pressure me into a car that was out of my price limit, so it was much appreciated to not be pressured.I would definitely recommend K&M because they were so helpful!

e
Review №78

Best car buying experience ever! Very efficient and short process to select my jeep and sign the papers. Hard to believe how little effort it took of my part. Chris did all the hard work and made it so easy for me. He also followed up to make sure I was happy with my new SUV. I definitively recommend this dealership for buying or servicing cars. Thanks Chris!

Ka
Review №79

I have been buying and leasing cars from Van Andel & Flikkema for 20 years and my experience has always been top notch. Today I purchased a Jeep Cherokee and the experience was superb. Don Hauck is great to work with. He truly does what is best for his customers. The whole process was fast, smooth, and easy. I highly recommend checking out Van Andel & Flikkema if you are looking to lease or buy a new car and Don will help you get the car that is right for you!

Ja
Review №80

This is my second time leasing a car with Christian Flikkema at Van Andel Flikkema and the process is always smooth and the service is great! I gave Christian a call and told him what I was interested in and the price range I had in mind and he always delivers. Everything is easy and smooth from dealing with Christian to doing paperwork with financing and then drive away! I would highly recommend contacting him if you are in the market, I know you will not be disappointed. I will be back again in 3 years for my third vehicle from him.

Am
Review №81

Oil change is good, but the fact they do not schedule ahead really is frustrating. Always have a 30min-1hr+ wait BEFORE they even get my car in for the 30min oil change. So if you have 1-2 hours to waste on an oil change then its fine. If they would just schedule then you could get right in and out and would be happy.

Da
Review №82

Travis Watson was one of the most helpful salesperson I have met. He tried to get the type of vehicle I preferred, while at the lowest down payment possible. He never once tried pushing a deal on me and respected my desires. Although I didnt get the vehicle I initially wanted, but I did get one that was much better and cheaper. Thanks again Travis.

Le
Review №83

Ive been taking my jeep to Van Andel & Flikkema for service since my independent mechanic retired and have always had great service. I bought a used Jeep Cherokee from them two weeks ago and have been getting a lot of compliments on it. Ben E. was exceptionally knowledgeable and helpful and best of all, no pressure! My neighbor across the street has been buying and servicing all of her vehicles with you for over thirty years. Way to go!

Jo
Review №84

Excellent experience here! We worked with Sean M. and was able to find the perfect Jeep. We were searching to trade in and upgrade to a Wrangler and he went above and beyond to help us out. Very happy with the whole process from beginning to end and will definitely make this our first stop whenever searching for a new vehicle! Thanks Sean and all the staff!

Ri
Review №85

I went in to look at a new Jeep Grand Cherokee and worked with Christian Flikkema. Planned on just looking but ended up leaving with one that I absolutely love. He made the process extremely easy and got me a great deal. I have bought many cars over the years and dealt with a lot of sales people. He was by far the easiest going and not pushy at all. If you are in the market for a new Jeep or Chrysler, go see Christian!

Je
Review №86

My husband and I just brought a Grand Caravan from Bruce. We would like to thank him for the great experience. He was easy to work with and not pushy. Made sure we had a freshly cleaned and filled van before we drove it off the lot after our test drive. The finance guy was great and found us an even lower rate than our bank. the staff at K&M made buying a new vehicle easy and with as little stress as possible. They took time to answer all of our questions and made sure we were happy with our choices. Thank you Bruce and K&M team we will be back when it is our time for a new vehicle to see what you have!

Je
Review №87

Christian and the whole team at Van Andel Flikkema delivered a great car and a great experience. Christian thoughtfully took the time to understand what I needed, guided me through options, and made the whole process easy.The environment at VF is highly professional, courteous and people-oriented. You get the feeling that youre buying a car from people who have your best interest in mind and its all at low pressure.Thanks to all who helped!

St
Review №88

Rob searched everywhere to find me the exact vehicle I was looking for and he found it. I just love my 2013 Ram 1500. And Eric made sure I was set up with the right warranty and financing. As usual an all-around enjoyable experience. I have been a loyal customer for over 35 years..Wow I just realized that’s a long time to keep someone happy but they do it.Thanks again Rob.Steven Ryan

Kr
Review №89

I just bought my first Jeep here. My salesman was Ben and he was very friendly and helpful. I think I received a fair price for my trade-in and for my new Jeep. Everyone is sales and financing were really nice. I recommend VF and will go back when Im ready for a new vehicle. I love my first Jeep and couldnt be more pleased with my experience.

ta
Review №90

Christian was amazing. He was on the job as soon as I txted in and said what I was looking for. No pressure and easy to work with. If u hate buying a car because of pushy dealers this is your place. He was so patient but in contact with me. I got a great deal and feel very confident in my purchase. Would recommend to anyone. Just overall great experience. Very very pleased.

Da
Review №91

Ive bought my last 5 cars (4 Jeeps and a 300S) here and its been a great experience each time. Chris is wonderful to work with and has always given me great deals and even a deal I couldnt pass up. Chris takes the time to help you get familiar and comfortable with the car before you drive it away...no question or concern is too small.

Ka
Review №92

Needed to have my Chrysler 200 serviced for a recall notice received. Having purchased this car from a non Chrysler dealership I wasnt sure where to take it. I chose Van Andel & Flikkema. I am very pleased with the service I received. They were very prompt, efficient and took a lot less time than they said it would. Joseph was very kind, pleasant and courteous. Thank you!!

Do
Review №93

Recently purchased a 2018 Jeep Cherokee Limited here. Very comfortable experience. No nonsense sales department. They deal straight and know what they are doing. Received welcome offer on my trade-in resulting in a deal I could not refuse. Excellent service department too. Very flexible, friendly, and helpful. Ive purchased three vehicles from Vanflik over the last two decades. Customer for life!

Br
Review №94

Dylan helped my husband and I get the Jeep we have been wanting, at a great price! Dylan and the rest of the staff were so helpful, and welcoming. Would definitely recommend buying a car here!

BR
Review №95

Just purchased my first Jeep, Dylan Hall and the rest of the staff at VF were very helpful and insightful. Dylan went above and beyond to make sure all of my questions were answered and to insure I would be happy with my purchase. As I first time buyer, they made the overall experience pain free and I couldnt be happier with my decision to purchase from VF! Id recommend Dylan and VF for any of your Jeep needs!

Se
Review №96

We recently Leased a new Jeep Grand Cherokee with the help of Christian and I can say this was by far the BEST auto buying experience I have ever been a part of. From start to finish the who process went smoothly and Christian bent over backwards to find us what we wanted and get the deal to the right numbers. I cannot say enough about how pleased we were with this purchase. we will be back in the future for sure. A+++

To
Review №97

Purchased my 2 van from them last week. 7 year old Vehicle. Pat W was awesome. Both times. Not pushy, talked dollars not payments. I have been other places that would only talk in terms of payments not out the door. Both times I had no surprises and no miss understandings. I do not hesitate to get up and leave if something is not right.Both experiences have been great with my salesman Pat W.When I need another car I will definitely try here first.

Br
Review №98

We had a great used car buying experience here! I wouldnt hesitate to purchase another vehicle here.

Br
Review №99

My lease had just ended and I was exploring other options for my next one. I visited a variety of dealerships looking for options and prices before discovering Van Andel & Flikkema Chrysler Jeep and Kyle Schuiteman. Extremely grateful I continued my search to find these guys. Kyle was by far the best sales consultant I found during my journey. He was very patient, understanding, and most importantly fair. He continued to work with me until we agreed upon a deal that was fair for the both of us. I never once felt he was trying to take advantage of me or trying to sell me. There was no pressure being placed on making the sale. The absolute best car leasing experience I have ever had. Thanks Kyle and everyone at Van Angel & Flikkema Chrysler Jeep for providing me this experience!

Mi
Review №100

Outstanding service, you can actually drive in get your oil changed and tires rotated and be out in less than an hour. Other places advertise that but you get there and they are full for the day or they ask you to leave it for the day. I bought my Jeep from them and have had them perform all the maintenance (which has just been routine stuff), Im very satisfied.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:4100 Plainfield Ave NE, Grand Rapids, MI 49525, United States
  • Site:https://www.foxchryslerdodgejeepram.com/
  • Phone:+1 616-363-9031
Categories
  • Auto repair shop
  • Chrysler dealer
  • Car dealer
  • Dodge dealer
  • Jeep dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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