user
Asurion Tech Repair u0026 Solutions
9340 W Northern Ave Suite 115, Glendale, AZ 85305, United States
Appearance
Asurion Tech Repair u0026 Solutions
Comments
Re
Review №1

Was in big dilemma with cracked screen. Dmitry K was a huge support in getting my phone fixed asap. Very satisfied! Got phone fixed and new case.Thanks again, Rebecca C.

Ra
Review №2

My phones screen stopped working so I brought it in to Dmitriy and he was so sweet and friendly and fixed my phone within 30 minutes! He was super knowledgeable and very kind! Will definitely be back if anything happens again:)!

Ro
Review №3

You guys saved my day!!!!! Thought I was going to need to buy a new phone but…you fixed it and saved me a ton of money and time…Dmitri was fantastic to work with and I would recommend them to EVERYONE!!!!

Ma
Review №4

Jesse was incredible from start to finish. He did everything in his power to fix the issue and succeeded in doing so. Definitely gained a loyal customer

Ti
Review №5

Excellent service, friendly staff, phone looks new again.... recommend for sure

Mo
Review №6

Had amazing experience with Demetry! He fixed my sons phone quickly and less than an hour! It turned out amazing! Friendly and excellent service! Highly recommend!!!

Je
Review №7

Really grate service helpful friendly and patiently on all the questions

Ma
Review №8

I needed to get my phone fixed, and this place was so helpful!

Me
Review №9

Great Customer Service! This place is awesome! The workers are so nice and friendly and go out of there way to help! They gave me a curtesy call and email when my devise was fixed! Great Service!

Ro
Review №10

After breaking my Samsung Galaxy Note 20 Ultra, I was terrified Id have to just toss it and it wouldnt be fixable. The glass cracked, the LCD went out, and it wasnt reacting to touch either. Not only Jesse from uBreakiFix repair my phone as good as new, he did it quickly, professionally, he was very polite and courteous, and it cost less than I expected. I am so very thankful and satisfied that I chose uBreakiFix! Highly recommend! Hope I never break my phone again but if I do Im going to pick Jesse.

Mo
Review №11

Had my phone screen fixed here yesterday after trying to get this done for a week. I am so happy with the service provided! Thank you to Jesse, that went above and beyond with help me change location so the service can be done at this location. He made it less stressful for me. Definitely recommend this location!

Cl
Review №12

Had my phone fixed within 30 minutes!! Super friendly and helpful staff

Ch
Review №13

Quick service, phone screen replacement in a couple hours.

re
Review №14

Every time I break my phone, I come to UBREAKIFIX. It’s never a hassle coming in and customer service is always spot on. I very much trust them with my phone. Thank you for your service! Also, you can make an appointment online.

so
Review №15

Dimitriy was huge help! Very kinda and cool dude! He was awesome to work with. This is my second time coming in and will for sure keep coming.

Ja
Review №16

Brought my phone in because the screen cracked and they were able to repair it in less than two hours for a reasonable price. Thank you to Dmitriy in particular who was very kind and very knowledgeable. I will be back if anything happens to my phone again

Ki
Review №17

It was quick, he took the time to get me the latest deals. Any screen repair will burn a hole in your wallet but atleast my guy got as much as he could taken off. Great service.

Ma
Review №18

Such a great and easy experience. Dimitri was very helpful and I am really appreciative of his patience with our questions. Highly recommend this business for electronics repairs. Had my cell phone screen repaired in one hour. Cant beat great service like this. Thank you Dimitri.

An
Review №19

Very bad experience, was also told a certain price.. Manager made it seem like he was giving out great deals, I go to my bank statements and was charge more then what was told. I called the manager all he said was that we agreed on the price he charged me. I also signed up for a program where they would be able to help transfer everything from my phone to my computer, which I paid extra for this service... When I took my computer in “Manager” response was.... I don’t know how to do it, so you would have to leave your phone and computer here for a couple days so I can figure it out. Very bad service didn’t really try to help at all. Super unprofessional. I definitely do not recommend this place at all! I’m not one to ever write bad reviews but this place was definitely a horrible experience!

La
Review №20

They were very professional and very quick. My phone was fixed in about 3 hours total. I will return if needed.

ju
Review №21

This is a great location that I have visited a few times. The manager here is very awesome and quick with repairs and great pricing. I will definitely be coming back and letting my friends and family know this is a solid location ran by a great manager.

To
Review №22

I guess, I am the Supreme killer of Samsung! Third time having to get my Galaxy Note 5g repaired, and Yes I have a Wallet protector. So unknown how it gets cracked? One time dropped it, other two,? But UbreakIfix and Asurian Rock!

St
Review №23

Very Helpfully, super fast and friendly service. 10/10 recommend.

Ka
Review №24

Phone fixed within 30 minutes great deal friendly service :)

Ka
Review №25

Great experience! So quick to fix my iPhone screen and so friendly!

Pr
Review №26

Service was excellent. Definitely referring people here!

Br
Review №27

These 2 amazing guys fixed my phone and saved the day. BEST CUSTOMER SERVICE EVER! They greeted me soon as they heard the door open, got the phone and went straight to work. Phone was fixed in the exact amount of time they said they needed. Even got they plus plan before I left

Ja
Review №28

Had a great experience, the workers were very polite and professional. They explained everything that was wrong in Extreme detail and were very courteous. I recomend people getting their phone fixed here.

Mi
Review №29

I brought my iPad mini to get the glass fixed and I received great customer service. My iPad was fixed within a couple hours of dropping it off. I will bring all my future broken items to this location.

Mi
Review №30

My phone was cracked and so I had come to this place to get it fixed. The price was reasonable and Dmitriy helped me get on a plan that was amazing and fitting for me. He also helped me get my price lowered after getting on the plan. Afterwards, he fixed my phone in less than 2 hours. He fixed my screen, applied a screen protector, and then even changed my battery when I didnt ask him to! This was a happy surprise for me. If I have any device that needs fixing, I am definitely coming back. I will also be recommending this place to others. 👌

Se
Review №31

Amazing experience! Had a great tech, very helpful!

Ma
Review №32

If you guys are looking for quick and friendly service definitely check out south peoria location. Dmitry was the best super helpful and got my phone done within 30mins. Highly recommend

An
Review №33

Great service, went above and beyond what I had requested. Definitely a place to go, I highly recommend it.

sa
Review №34

Very fast and very detailed when communicating. Said it would take 2 hours to fix it, took 2 hours to fix that simple and fast located at a very convenient place while we waited we went shopping only coming here for my repairs!!

Em
Review №35

Real fast came out like if it’s new real good customer service friendly Jesse is a real cool dude

Ja
Review №36

Was expecting to have to buy a new phone and dimetre fixed my phone in an hour which I needed for work. I didnt even think it was fixable because my phone was SMASHED he fixed the display, front and back screen put on a cover and case. And everything was reasonably priced. Have a brand new phone it feels like so thankful !!! Would absolutely recommend to anyone especially in an emergency

Le
Review №37

Love this place the fix was fast and very perfessional.

Es
Review №38

Broke my phone today 😭 but uBreakiFix took care of it in under 2 hours. Now Im back to business 😁. Good Job!

Ad
Review №39

Broke the screen on my business phone, I could only afford to have a couple hours of downtime. I called these guys and they were able to repair my screen within a very short period of time. Luckily they werent busy the day I came in, Dimitri was the one who helped me out and I had my phone back in less than 2 hours. He was very professional and knowledgeable, I would highly recommend these guys because I could not notice a difference and my phone looked brand new

Ub
Review №40

Super fast sevice. great customer service

ma
Review №41

Definitely recommend this place! Matt was the tech you fixed my phone and he was very professional and honest. There were some technical issues and he was very respectful about it. He was cool and straight to the point. I’m glad I came here.

Ja
Review №42

I came to pick up my phone after the scheduled time only to be told the parts were not available to fix the phone. There was no communication about the issue on their end after having the phone for 5hrs. I would’ve expected the technician to inform me that the phone couldn’t be repaired. I’m giving 2 stars because once the parts did come in, the service was quick.

su
Review №43

Had my phone screen fixed and the back glass under a 2hr window thanks for the fix clean shop great customer service

Jo
Review №44

This store is awesome! Super friendly staff, they definitely take care of you here! I was very impressed!

W
Review №45

Bait and switch, At all locations. I encourage all to visit other options for cell phone fix.

Ch
Review №46

We signed up for the Home+ program and by the second repair, it paid for its self. Dimitri and his team are always helpful and honest about recommending the right repair.

Ol
Review №47

Super friendly and affordable compared to many other shops. Excellent communication. My specific glass iPad screen was going to take a few days longer so to compensate, they gave me a small discount. Super appreciated. Thank you! Highly recommend!

om
Review №48

Great company ,super fast, great deals. Will be coming here again!!!!

as
Review №49

Came in with my phone that got run over and they made it look like new again

Ta
Review №50

I took my iPhone X to this location to replace my screen. I was helped by Dimitri. Great customer service, very helpful. I signed up for the house hold device program. I am very pleased the way my phone stayed looks good as new.

Br
Review №51

Demetri was super helpful and professional.

Ha
Review №52

Amazing service from dmitri! i was able to come in the day that i broke my phone and he was able to get my phone back to me in less than an hour! very happy with the customer service he provided, i will definitely be coming back!

Da
Review №53

Very helpful nice and professional staff. Hope they can fix my laptop and phone... plz... lol

Ag
Review №54

Great service!! I’m thankful I found them. Going to have all my devices insured with them!! Dmitriy was great help!!

Le
Review №55

Speedy fix, good customer service

Ch
Review №56

Broke my phone 2 hours ago set up a claim with Verizon. Came in let them know I had a claim in place already they too my info let me know how long it would take and went right to work. Came back my phone was looking brand new again quick, clean, and great customer service!

Ro
Review №57

Still requires masks, offered a disposable. Their diagnostic machine was broken and failed to mention that when the appointment was made, had to go to another location.

Sa
Review №58

I came to get my cracked screen repaired. They replaced the screen but after a few days. it wasnt working anymore. I took it back and they opened it up and fixed it but then it was acting up again. I went back in and the guy told me to just file another claim. Im annoyed because I just really wanted my screen repaired. They literally broke my phone. It wasnt acting like this before the screen replacement. After viewing the phone in closer detail, i noticed they bent the screen and theres a fine gap between the screen and the side of the phone, with the internals peaking out. I am disgusted and very angry.I will not be going back to this location. The guy who was managing the front was giving off a very rude and unprofessional attitude every time I walked in. If you dont like your job; quit! Ill be going to the Goodyear location. Do not put your trust in these guys. I rarely give bad reviews but I felt the need to warn others about this location.EDIT: I took my phone to the uBreakiFix, in GOODYEAR, and they were able to replace the screen and get my phone running again!

An
Review №59

I was treated extremely well . I was given an estimate over the phone and they came in actually lower when I went in to have the work done on my phone. I will definitely use this place again and I strongly recommend this particular Branch they were honest and they were fast and they were polite. And the repairs to my phone are just about perfect

ed
Review №60

Dmitriy helped me out repairing a iphone XR screen and digitizer. I was expecting it to take 2 hours or so. He said it would take about 30 mins. And it was actually quicker than that! Quick turnaround time and rep was very knowledgeable and definitely made sure all my questions were answered. Definitely recommend!

Ve
Review №61

Awesome and quick service!

Ra
Review №62

Very nice, professional and he took good care of us. We had to fix an IPhone and it’s looks and works perfect. Thank you.

Al
Review №63

Friendly service, felt welcomed right away. The process was awhile but good quality.

De
Review №64

They fixed my phone in 2 hours. Yas!!! I have to travel out of state at the end of the week and getting this fixed quick was a life saver. Thanks so much!!

Da
Review №65

I have gone to uBreakiFix twice now and both experiences have been great. Its astounding just how quickly they can repair a screen. They are always professional and very clear in their explanations of the phone issues. After these two experiences I wouldnt see myself going anywhere else for phone repair.

Pa
Review №66

Excellent customer service and more affordable than I thought!! Dimitri even threw in free glass protection due to money being tight. Awesome experience all around.

Gi
Review №67

I took my iPhone in with a cracked screen. Dimitri was professional and quoted me a price and time to pick up my phone. The service was very quick and my phone looks brand new. Top rated service at a fraction of the cost! will be using this service again.

Ty
Review №68

Great service from Demetri. Phone works like new and was very friendly

Ci
Review №69

So coincidentally I ran into the BEST EMPLOYEE FOR ubreakifix in the glendale location on northern and 93rd ave. His name is Dimitry/Dimitri and he blessed me and my.phones! He has the greatest customer service and really has not only the companys best interest , but the customers he provides services to as well. Funny thing about it is he helped me fix. The same phone I broke like 10 months ago! I highly reccomend this company to repair all your devices needs and.for a great price!.... If Ubrakifix ever sees this review.. Bless Dimitri/Dimitry with a raise, recognition, and paid time off.. seriously you dont understand how much stress this ubreakifix employee has helped me. GOD BLESS YOU AND THE COMPANY IN JESUS NAME :)

Da
Review №70

Very polite & professional

Ka
Review №71

Dimitri was awesome! I broke my work phone this morning and came in all frazzled, didnt give any info when I dropped it off and he was super kind and understanding about my lack of giving information. Thank you Dimitri!!!

Jo
Review №72

Mar 30,2021QUICK AND EASY !

Lo
Review №73

I highly recommend this location dimitri (hope I spelled it correctly ) was amazing he told me it would take an hour to fix my son’s phone mind you it was 40 minutes till they closed he took care of it for me and had it ready within 30 minutes ....great customer service very nice and friendly he knew I needed the phone and couldn’t return the next day so thank you for your amazing service !!!

ta
Review №74

Very nice and fixes phone quick and just like new. Great place to go to get your phone fixed

Da
Review №75

I was greeted by dimitri and he said it would be about 45 minutes to fix my broken iPhone. I later returned and my phone was ready as promised.My phone looks as good as new.Thank you Dimitri.

ro
Review №76

I drive Uber Eats in my spare time and for a while I was using a phone mount that attached to my ac vent. In my Kona, the vent slots are thick and there is a big piece that sticks out that you use to direct the air where you want it, that hindered the mount from staying in place. The phone took a good, hard fall from the vent, while attached to the charging cable. After that, the jack seemed to be loose and the connection while charging or listening to music via USB kept cutting in and out. Well? I said. Go see how much I’ll be bent over for to fix the jack or start looking for a new one. Pulled into Ubreak I Fix at 91st and northern and brought it in expecting the worst. The gentleman working knew exactly what was wrong and didn’t want anything to do with my long winded story of my phone mount. He grabbed some tweezers and pulled fist size dust balls out of the jack and handed the phone back to me. No charge and it connects like new. Thanks Ubreak I Fix! Clean your phones people!

Na
Review №77

I dropped my phone from my apartment 3 stories high... I was told by several specialists that I just had to get a new phone. I didn’t want to get a new phone due to cost and it was a brand new phone I just got in April. Dmitri at UBreakifix told me he can fix it in 40mins and that’s what I got. A brand new screen like nothing ever happened! He is so nice and awesome and quick! If I or any family needs screen fixing, I would definitely be recommending them to him at this place! Thank you again!!!

De
Review №78

They were extremely fast and my phone looked great. Made it very easy for my phone to look brand new.

Er
Review №79

Wow! Wow! Wow! That’s what I can say about the customer service I received by Trevor. His knowledge, service and honesty goes beyond 5 stars. I highly recommend this location. I’m so happy I got my phone fixed and it was done in such a timely manner. I appreciate you Trevor, thank you!!!

Ja
Review №80

The service is good and they get the job done fast.

Ca
Review №81

Way overpriced There is a place on 57th Ave. and Glendale that did it for $100 cheaper press (broken iPad screen)

lo
Review №82

Ive been here twice for cracked screen. Great quality. No issues. Very fast. Thank you!

ca
Review №83

Went in today to get a small repair done. They were quick and extremely professional. Had my phone done super quick. Very highly recommended!

Am
Review №84

Super friendly and fast. Best insurance claim Ive ever filed.

Ka
Review №85

Dimitri took care of all of my phone repair needs without hesitation. He went above and beyond my expectations, helped me out with more than I could ask for. Customer service is never lacking with ubreakifix, with everything going on they are all doing a mighty fine job. Thanks!!! I’ll keep coming back and referring without a doubt.

Vr
Review №86

Good service. Polite and to the point.

Jo
Review №87

Currently battling with their corporate office after my laptops motherboard and battery were fried during a screen replacement. Basically, I brought in a laptop with a cracked screen, and 2 MONTHS LATER they handed me back a broken piece of garbage and said we cant fix this.I sent the laptop in to the manufacturer and the repairs are quoted at 1700 dollars, and uBreakiFix are doing everything they can to avoid paying for the damages, citing some bogus warranty policy I never agreed to. .The company should rebrand to iBreakuPay. At least it would be honest.

ke
Review №88

Don’t waste your money I had my iPad Pro fix there I had to go back 7 times to fix it then the last month of my warranty it broke and the screen just popped off so now I have to go pay more to fix it again

Is
Review №89

Dimitri was awesome! Fixed our phones super fast! Excellent customer service! Thank you for saving our phones!

Ka
Review №90

Dmitriy k. He was very professional and very polite he fixed my front facing camera under 30 minutes my camera looks even better now I highly recommend & the cost is very reasonable. I will be coming here again For any future problems with my iPhone I recommend everyone give this place a try you won’t regret it

Oc
Review №91

Great service and personnel is very approachable! I would highly recommend! Price are very reasonable. Location is clean and they are super quick. They fixed 3 phones, one being an iPhone and 2 galaxy.

Ty
Review №92

Great fast service. One of the best locations Ive been to. Highly recommend!

Ri
Review №93

Quick, reasonably-priced, and professional service.

Di
Review №94

Great service

Ni
Review №95

Demitri is awesome I called the store he promptly answered and gave an accurate estimate on time and price! Went in to store and he was immediately available. When I came back under an hour later my phone was fixed and waiting for me! Hopefully nothing else breaks but if it does this is where I would come back!

Ra
Review №96

This guys are really beasy but they took their time to attend me so grate respectful verry prefecional they did asome job on my phone like brand new thanks for your service I will always come back to you guys if I need to god bless

Ka
Review №97

SUPER nice and really knows what his job!! Highly recommend!!!

Ja
Review №98

Wonderful experience. Dimitri was very helpful. I came in and Asurion hadnt updated my appointment. Dimitri gave me the correct directions on what to do and helped me out every step of the way. This place is reliable, friendly and fast. 10/10 would break my phone to go here again.

KE
Review №99

Arrived as a walk in to get the cracked screen on my iPad mini fixed for my son, expecting to leave it overnight and do pick up after work my screen was fixed with no issues in & out under an hour same day. Works like new looks even better like it was fresh out the box. Thank you to Dimitri for the quick service and taking care of my issue.

To
Review №100

First Class treatment. New battery in my Samsung and I had it back in 45 minutes! Samsung factory authorized and tested to original specs. Reasonable price too. Dmitri was knowledgeable about the product and his business. I highly recommend going there for your phone or computer repairs!

Information
33 Photos
100 Comments
4.8 Rating
  • Address:9340 W Northern Ave Suite 115, Glendale, AZ 85305, United States
  • Site:https://www.asurion.com/repairs/tech/locations/southpeoria
  • Phone:(623) 227-2631
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:11am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations