This place is awesome! The young lady at the parts desk was very knowledgeable and helped me solve a mystery concerning a urinal that has baffled me for years. Thanks! I strongly recommend this place for all your plumbing supplies.

Outstanding service, knowledgeable and solved the challenge. Truly appreciate the honesty and prompt service. Highly recommend BPI to anyone who needs help with plumbing or backflow supply parts. I had an unusual part need and they had it in stock.

Great guys run this place always helpful

Helpful people who will try to find the part you need. I was pleased!

These guys always have the part that you need, they usually can identify unknown parts

Went in for a part, yes they had my part finally someone had the part I had been looking for for over a week. Will say they were helpful so getting the extra star. went home tried it unfortunately the part didnt work in fact my old part worked better then the new part they gave me so why the one low rating well took the part back explained what happened that their part didnt work ( diverter for shower) but was told I could get a refund I said but it doesnt work they said but u installed it well if course how do u know if it works if you dont install it? It looked brand new nothing missing so now Im stuck with a part that dont work and what could have been a good experience and possible more purchases has become a bad one and a bad review on top of that. Its not like its a hazmat part. Maybe even just defective part now the only place that had one wont even refund my purchase or work with me by giving me another one in case that one was defective. So my advice skip this place and try another place if u have the opportunity to do so save yourself the trouble in case u might need a refund. Just a side note looked on receipt doesnt say no refunds

I thought I needed a new cartridge for my Pfister faucet, and after explaining the situation over the phone, I was advised it might be the hose. Was able to remove and flush the hose, and the faucet works like new. Saved me some money, and more importantly a trip, but when I need anything for plumbing again I will definitely use Brown’s. Highly recommended...

Knowledgeable and helpful, respectful, what else do you need to know

The clerk immediately recognized the brand of the part. Located it in their inventory and ordered it for me. No waiting...no winding lines.

Theu are super friendly and very helpful for

Gentleman was extremely helpful and went the extra mile to help me out. Thanks!

Always have exactly what I need and very quick to get you in and out

These guys are great. Very helpful and kind.I will definitely be going back anytime I need plumbing help.

They have the good stuff. If you want the best, go here. More expensive but who wants to clean up another flood because of a cheap part?

The staff here is very knowledgeable and helpful. I brought in a faucet part only knowing the manufacturer and the sales person barely had to look it up and knew exactly what to get. He also pointed out that the old part had not been fully removed which I didnt know and would have made it impossible to install the new one. This saved me from a possible failed job!

I am injured so I sent my son with the part I needed which was an over-the-counter part. Call ahead to ask the gentleman to take care of my son because he was only 20. My son called me back and said the part was $80 and Id seen it at Home Depot for $37! Online its $21. You cant get any more price gouging than that! Would never in a million years use this place if it was the last plumbing supplies on Earth! So much for taking care of veterans!

I was on a pickle on a Sunday night....waited for them to open Monday morning,they had the part no one else had....walked me through how to fix it without spending an arm and a leg.....great place,great people and would recommend to anyone

BPI is the BEST place in the Entire Valley for Plumbing Supplies. Great inventory and super knowledgeable staff.

Great customer service.

After several trips to home Depot and Lowes store and many purchases and returns I finally heard about This guys and they really helped me, great experience reasonable price and very helpful front desk, definitely recommending this place to others

Van Marcke sent us here because they didnt have the part we needed. The customer service is fantastic! I loved that about these 2 places. Here they had the part! Its a bit far but I already know anything I need, theyll have!

My bathroom sink was leaking and BPI totally helped me out. The staff was very nice on the phone and in the store. They had all the parts I needed at a good price!

Friendly and professional. They had the part I couldnt find anywhere else.

Wont bother with any other plumbing parts supply store. Big box stores are a waste of time. This place is way cheaper, too. Its a drive for me, but worth it.

Everybody is super friendly and tries to help customers the best they can! The place is always super clean and free coffee is always available in the morning!!!

Great place for those hard to find parts

Very clean, organized environment. Staff knowledgeable and helpful

They are always so helpful!

Professional service.

Friendly knowledgeable staff

Always professional

Can find hard to get parts here.