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Pro Automotive Repair Center
1900 Flower St, Glendale, CA 91201, United States
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Pro Automotive Repair Center
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jo
Review β„–1

Amazing experience. They fixed my mystery no-start problem on a 2018 Jeep in less than a week. I am programmed to be distrustful of mechanics (daddy issues πŸ€·πŸ»β€β™‚οΈ) but these guys from start to finish were 100% transparent. Great communication, excellent customer service, even reached out to the Jeep dealership on my behalf. Best part, they didn’t overcharge me. And wait…did they….did they fill up my gas tank? I think they did.

Lo
Review β„–2

Honest and very good at diagnostic speed with figuring out the issues on my car. Aram and his team are very professional!!

RH
Review β„–3

Had a quick issue on my rental car and Chris took the time out of his busy day to make I was taken care of. Huge help! Thanks from Chicago!

Ma
Review β„–4

Excellent customer service!. Everybody was super nice, they did a great job and in time. A+

Vi
Review β„–5

This was my second time dealing with this shop. Both times it took almost a month to fix minor problems.The most recent time I was not given a rental car for two weeks despite calling every other day asking when I can. During this time I was walking to get groceries. I had to tell my new job that I couldnt come in. I finally got tired of waiting for a car and rented my own putting me back $50 when I should have gotten a car much sooner. I was eventually told they were fixing my car I was told that I could get a rental car and they would be done with my car in two days. 8 days later I got my car back. Since I had a rental car they provided for me longer than 7 days I had to pay for one day of my loaner car. Another $40 I had to unexpectedly spend. When I was called and told I could pick up my car they told me my battery looked Low on juice. They told me I would need a new battery soon. I told them I would like my car back and would keep an eye on it. When I picked up my car, not only did I get charged $200 that was not mentioned prior to pickup, the lock button on my key was ripped off with no mention to it. But they did mention that they Added gas to an already full tank. (Total spent was an extra $290 with extra rental fees and other fees not mentioned prior.) I drive my car two more times and my battery dies and will no longer hold a charge. I had to get it jumped a total of three times. My father in-law told me he could just switch the battery himself. After going to auto zone to test my battery, it turned out that it just needed a full charge and was fine after all. No money was spent to fix my battery. The fact that my battery acted up right after they tried to sell me a new battery makes me feel like they were trying to get more money out of me that wasnt needed. I will never go back. If car max ever brings my car here without my knowledge (which happened the first time my car was there for three weeks) I will be angry. If car max ever tells me to go here again because they cant help me, I will refuse. I know times are weird right now and honestly I dont mind that it took almost a month to get to my car. However the broken key, added fees not mentioned, battery problems after pickup, and they didnt provide a loaner car even though I asked repeatedly, I will NEVER go here again. I will NEVER tell someone to go to this shop. If I could give no stars, I would.

Ga
Review β„–6

Great customer service and very professional team. Quality and timely job. Great experience overall!If you need your car get fixed, this is #1 place to go.Efficient, skilled and great crew! Aram and his team will go above and beyond to get the job done professionally. They are real PRO!

De
Review β„–7

Great customer service. My family has used Aram and this crew a few times so far and every time the job is done on time. Everyone we have spoken to is very friendly, reliable and trustworthy. They go out of their way to put you at easy and to give you a straightforward answer to any question or concern you might have.The shop gets pretty busy which in my opinion speaks for itself of how many people are satisfied and willing to leave their cars there. I would recommend them to anyone who needs an honest mechanic and a flawless repair done. Thanks again for taking care of me and my car!

du
Review β„–8

If you love your car, if you want to see humanity still exists, if you’re tired of schemes and attitudes with customer service or any repairs person THIS IS THE ONLY PLACE YOU NEED. And β€œChris” is the MAN you need to find there. He’s just excellent, reassuring and definitely more than just a mechanic. I can’t thank him and his team more. My story is not a big deal but I arrived there he dealt with my stress + my car + my car parts + he actually CARED about what’s going on with me and my car. Long story short I’ve got a repair like no other. God bless him & this business. It’s definitely a 5+ stars !!!

Da
Review β„–9

Amazing team. Very friendly. Amazing service. Very professional. You can really trust them. They will not charge for repairs that are not required.

Sc
Review β„–10

Aram & Co are amazing. Super friendly and helpful all the time. Completely honest crew, too!!!!

Ma
Review β„–11

Its a good place I trust them but they take a long time to fix your car and might of seen a few scratches here n there on my car but who knows right

Ch
Review β„–12

Pro Automotive is one of the most honest and greatest service around. Sometimes when you read a review and go to a place and find out its nothing like the reviews. Pro Automotive speaks for its self. When you get there, the place is packed with nice cars and happy customers. We have been going for years for anything like oil service all the way up to accident damage. Thanks for everything and it feels good that you know they will never take advantage of you. Honest workers.

Va
Review β„–13

Very good experience with customer service and a quality job on my car. I needed my brakes and some engine parts replaced and they finished the job very quickly and with a lot of care. Wouldn’t take my car anywhere else.

Wi
Review β„–14

Great, excellent , always professional ! The best experiences of being in a repair shop , in my life ! They accommodate clients , do extremely good work, and are reasonably priced ! Have lived in LA since 1980 ; best repair shop in Los Angeles County period , no question !! πŸ‘πŸ€™βœŒπŸ––πŸ’ If you take your vehicle to any other shop, you will get inferior service, pay more, and not feel the warmth that they exude , period ! Like the difference between ground beef , and ground filet mignon ! Oh , also would like to mention , spotless environment ( Carmen would differ ), but its True !!

Br
Review β„–15

Great service. They worked with me to get my mom’s car fixed. Dealer wanted 3300 and lied about the diagnosis. Pro auto took a look at the car and found the car just needed to be programmed. They help me save a ton of money. Even with a small shop they are able to get it done.

Do
Review β„–16

My dad is an auto technician, so for most of my life I did my own car repairs under his guidance. I still handle minor repairs and some maintenance on my car now that we live states away from each other, but my car recently needed a repair that was beyond my scope (and the scope of my toolbox).The dealership quote was way overpriced for this repair, so I made a plan to buy a used part, do some of the repair myself, and bring it to a shop to finish up. I had purchased my car from Carmax so they were my first stop. But Carmax didnt have the required scanner/software to bleed the brakes on my hybrid, so they recommended Pro Automotive Repairs.I ended up having to take my car in twice (the first time Id purchased a used part that turned out to be bad, among other unforeseen issues), but the Pro Automotive team helped make a nightmarish situation surmountable.Aram is fantastic, and Carmen in the office was so sweet and helpful. The rest of the crew were clearly well qualified and friendly. As a whole, they were kind and empathetic, professional and skilled, accommodating and thorough.I cant say enough good things about them and my experience. Finding a good mechanic that you trust can be difficult, and Im grateful I found mine.Thanks again guys! I appreciate everything! Ill be back for the next big repair.

Ra
Review β„–17

Does not get any better than this! This guys are knowledgeable, professional, courteous and get it done from the first try. My entire family goes to them now! They simply are the best!

Mi
Review β„–18

As always, friendly and efficient. This is the #1 place to go if you want things done right. Michele Harder

Ha
Review β„–19

Aram and his whole team have always taken care of me and my vehicles over the past four years. They never charge for diagnostics, quote fair repair prices, and recently, they drove my car over to the dealer for manfacturer warranted fixes. I love Pro Automotive!

Ji
Review β„–20

My air conditioning compressor went out slightly less than a year after I replaced it. All in all I had replaced the part 3 times owing mostly to bad luck. I was able to find a replacement part for a good deal and Aram and the team at PRO Automotive Repair Center took it upon themselves to replace it for free even though the part was technically not covered by the warranty. If you want to do business with a repair center that values its customers and stands by its work, PRO Automotive is your best bet. Its easy to see why they are always in demand. Thanks guys! I wouldnt have survived the summer without you!

Ri
Review β„–21

Great care! Knowledgeable staff!!!

As
Review β„–22

Very happy with the service here I have an extended warranty through Carmax they were able to replace whole entire engine with in 7 where other auto body shops have had my car for 11day for smaller repairs. I definitely will be returning for all major repairs on my vehicle.

Ra
Review β„–23

If you go anywhere else you are getting ripped off. Best price. Best service.

Ma
Review β„–24

Look no further. These are the best people you will ever find for honest, affordable, quality auto repair and maintenance.

Ra
Review β„–25

I always recommend Pro Automotive! They are honest, fair, and skilled mechanics!

Ro
Review β„–26

Friendly people great technicians one stop for everything you need for your vehicle

je
Review β„–27

I’ve been taking my 2003 SL500 Benz to Arem for 7 years!!! He’s kept her running smoothly for all these years. As a woman, it’s hard to find a mechanic you can trust, especially with a high maintenance vehicle like mine. It’s too costly to go to the dealer, but I still wanted a Mercedes certified mechanic to work on it, so Arem is the man! He’ll have my fluids checked if I’m in for another service, which I appreciate. He’s trustworthy, honest and reliable....everyone there is friendly and helpful, especially Ellen. I am very grateful to have found this place and would highly recommend it!

Do
Review β„–28

I was referred to Pro Automotive by BMA Autoparts (BMA once fixed my front turn signal light for $1, even removed and replaced it to make sure it was working), so I knew to expect value and honesty. After another shop that I had been going to for years couldnt diagnose a slow radiator fluid leak in my BMW 325i (they tried 3 times, couldnt find it and never charged me anything), so I spoke with Aram at Pro Automotive about it.Not only did Aram give me a complimentary ride to work, but the shop found the problem quickly, a small cylindrical part with a rubber gasket that had worn flat. They saved the old part for my inspection, and my cars radiator hasnt leaked once since, now many months later. The price was reasonable and service was very courteous, I wouldnt hesitate to go back!

Je
Review β„–29

Absolutely and positively the best

Jo
Review β„–30

Awesome

Information
3 Photos
30 Comments
4.8 Rating
  • Address:1900 Flower St, Glendale, CA 91201, United States
  • Phone:+1 818-842-3440
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Planning
  • Appointments recommended:Yes
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