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Starbucks
6653 Governor Ritchie Hwy, Glen Burnie, MD 21061, United States
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Starbucks
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Ba
Review №1

Not the best Starbucks that Ive been to... BUT, this one is pretty good & definitely FAST(as long as the right employees are working)... ALL in ALL when you need your caffeine/ Starbucks shot at whatever time you need it... this is the location to use...

Ad
Review №2

For the drive thru line to be as long as it was I was surprised the in-store service was so fast. The staff was friendly and courteous, the coffees were awesomely prepared. However, two points I had to subtract for cleanliness. There is no seating offered right now so there should be no trash on the floor. And if you have a spill mop it up instead of placing a wet floor sign next to it.

La
Review №3

Not understanding why, If they decided to have a holiday meeting the whole place has to close 3 hours early?! Not good management!

Ev
Review №4

I think all 5 staff members there were new and stressed. It wasnt their fault because more experienced members should have been there training them. Lines were long, orders delivered out of order, and coffee was less than enjoyable.

An
Review №5

Great atmosphere!The drive through is always quick and the staff is very friendly.The inside is very clean, warm and inviting. Not a huge indoor area but the wood tones, not overly bright, and friendly atmosphere, make you want to stay a little longer.Highly Recommend!

Ch
Review №6

My caramel mochiata was not on point. They forgot the caramel!!

Ch
Review №7

Great. Loved the cookie crunch frap

Ti
Review №8

Seem to be consistent and generally quick.

ke
Review №9

I got the Iced Chocolate Almondmilk Shaken Espresso such a yummy drink for the hot weather today. Ordered through the app with the drive thru option and received fast and great service.

Fr
Review №10

Nice and clean place to have a relaxed coffee.

Br
Review №11

Sitting in the drive-thru at 10:30am with about 4-7 cars ahead of me, couldnt see exactly because some were around the building. The whole experience took about 20 minutes from the moment I got in line to receiving my order. The employee(s) at the speaker box and at the pick up window were kind and friendly. No difficulties other than the wait time.

Mr
Review №12

Apple pie latte was almost good

Er
Review №13

Amazing people and great coffee. The people are sweet and very welcoming. They are very clean and take the time to do their best job. I always love going here because they are sweet ,They dont mix up orders they have great service and help you with anything. They can fulfill any request and are adaptive to any need. I go here all the time with friends and they live it too. I highly recommend going here. They are expensive but it is so worth it does treat.

Pe
Review №14

Made our drinks correctly without any kind of kind of attitude they was very delightful people to interact with some of the other Starbucks like downtown Baltimore they really pick an choose who theyre nice too like if your not dressed a certain way they treat you different there needs to be a secret shopper sent into a few of them

Ja
Review №15

I love the Medicine ball with 2 peppermint pumps . Gave me life on the 6 hr drive to somewhere. The recruitment trips ahhh yeah thats what it was

Ma
Review №16

Never had a trash starbucks experience until now. Absolutely disappointed, went to get a white chocolate and it was all milky. I told them that, and they made it milky again with just a little tiny taste of chocolate. I just decided to leave after realizing they couldn’t make a decent white chocolate.STARBUCKS, please teach this place how to make a proper white chocolate.

S.
Review №17

Five star for starbucks brands. Cus I love their coffee. I will give 3 star for this store. I ordered cold drinks from mobile apps. In app showing 5-10 min to ready but after 20 min I reached due to traffic, my order still not ready. Took over 20 minutes for a mobile order that I only ordered one drink. There are other locations in Glen Burnie. That is better than this store.

Da
Review №18

Last few times ive gotten Starbucks my frappucinos they been half way melted as soon as its handed to me

TA
Review №19

I love Starbucks. I go about twice a week and the greet me by name. The employees are friendly and are great at their job.

Ke
Review №20

Carson has been my barista (baristman?) there several times and he is always very polite, knowledgeable, and professional. Give that man a raise!!!

Li
Review №21

Very efficiently run. They were quite busy in the Drive-Thru and inside the store, there was a small wait time but well run.

An
Review №22

My veggie breakfast wrap was way too hot! I couldnt hold it for like 20 minutes. I also dont like the new wrap- too crumbly.

Ca
Review №23

The manager Tim runs this Starbucks very professionally! He loves to make his customers coffees each to their own personality! It is hands down my FAVORITE Starbucks

Al
Review №24

They have improved greatly....Prior to August 2019:Staff are not all too preoccupied with the accuracy of the orders.Staff did not honor the offer redeemed...

Ke
Review №25

This location is now drive-thru only, due to COVID-19. Its Starbucks, they always get the order correct.If you have your dog with you, ask for a Puppuccino. Its a free (very small) cup of whipped cream for your pup to enjoy.

Je
Review №26

Service was a bit slow for a drive thru but the employee taking the order was kind and patient. Just need to pick up the pace more often because they are very slow at times.

Ri
Review №27

I have visited this STARBUCKS location more frequently than any other in Maryland and have NEVER experienced an issue.I think that says quite a bit about an establishment. Especially since I have been a STARBUCKS REWARD Member since 2011!There is never a line of more than 2-3customers at the register because as soon as it is noticed another person will step up to take orders. This seems to be an area that is constantly monitored.My order is taken quickly, attentively,pleasantly & always correctly. I cant recall a time when I have ever had to wait for my order more than 5-6 minutes....and this was during very busy times of the day and/or evening.The areas inside and outside of the store are always clean and there are a even a few tables with chairs outside if you care to enjoy the weather.Keep up the great service.A Long-time Appreciative Customer.

Mi
Review №28

Edit: I have updated my review from 1 star to 5 stars because Taylor, one of the managers, has really turned my experience around. Ever since she started working here she has made this starbucks a better place. Now its ALWAYS open on time and I ALWAYS get the correct drink

Mi
Review №29

I ordered the greentea lemonade with guava...was delicous!

Le
Review №30

Great service and drinks always taste great.

Ja
Review №31

Not sure what happened, but lately the employees are rude. I mean if you cant hear me turn down the loud music. Wont be coming back to this location.Edit 6/21-this issue has been fixed!! No issues!!!👍👌

Br
Review №32

Went this morning and got a lovely barista named I think kallysa. She was so helpful and recommended I try the blonde espresso with the toasted white mocha and took the time to help me find a drink I’d actually like. I would definitely recommend this store to other people now

Ch
Review №33

This was a mobile order.The drink was ready and perfectly prepared. Friendly staff greeted me upon entering.

Ga
Review №34

Love this specific Starbucks. Very friendly staff.

Mo
Review №35

On this Sunday this location was very busy they make your order parshely and take y wait when they here name MOHAMMED BAD TEAM

Vi
Review №36

One of my favorite Starbucks locations! Staff are friendly, helpful and run through the lines accurately and quickly. This has been my main spot for Lattes and Frappuccinos for at least 13 years. The only thing I dont like is that the nice inviting, cozy living room vibe has become more like a sterile cafeteria style atmosphere. Bring Back The Big Comfortable Arm Chairs!!!!!

Va
Review №37

Friendly service 👍🏾❤😁

Do
Review №38

My daughter likes starbucks

TH
Review №39

People are always nice

No
Review №40

Inconsistent, poor drink creation.Ordered a cold foam cold brew and received 90% foam and 10% cold brew. Basically just spent nearly $5.00 on foam. Not happy.

Ra
Review №41

I have a new favorite here, the butter not toffee flavored iced coffee! Very good!Every Starbucks that I have ever been to has always had a fast drive thru. Well done!

Ka
Review №42

Fast service, very rarely is there a wait. Ive never received an incorrect order.

Ke
Review №43

Delicious drinks, weird drive thru.

Br
Review №44

Two days in a row where they call your mobile order and only have part of it ready then don’t call you for the second part. 20 minutes later you ask them for it and they have an attitude like you’re inconveniencing them.

Ch
Review №45

I love it. This is my absolute favorite place to stop every morning for coffee. Everybody knows about my Starbucks addiction and its going strong for 5 years. I feel like I deserve a medal for never skipping a beat

Am
Review №46

Most of the staff is friendly. There is a lady with glasses that works the drive thru register that is so nice and very helpful. Thats why I gave 3 stars. Otherwise, my drinks never taste the same, even if ordered the same way. Evening staff makes drinks (same drink order) COMPLETELY different than the morning staff. You definitely will have better luck with a good drink in the morning though if you order a specialty.

Re
Review №47

I had to wait a super long time for a seasonal muffin, that I didnt want heated up. Like, were they baking it? They didnt give an explanation why I was waiting so long. Backed up the drive thru.

Ra
Review №48

Staff could be a little friendlier for Christmas Eve.

To
Review №49

Plenty of parking, generous service, no problem finding a seat.

Ma
Review №50

Quick and friendly service, everyone was being careful about masks and distancing. I felt safe and respected in the time of COVID-19.

sc
Review №51

Pretty standard Starbucks experience. Not much to say. Clean and well kept. Friendly staff. Good service. And good beverages

Me
Review №52

Normally pretty good but mobile ordering is a nightmare. Ordered a sandwich, came to an empty bag on the counter. Turns out they were out but wouldnt refund me. They gave me a sorry giftcard for less than I spent. Im really disappointed.

Pe
Review №53

The staff was absolutely amazing! I had two kids that were being a little needy and they were patient and so nice! We may drive the extra mile the next time we have an impromptu morning out!

Ja
Review №54

Didn’t have a good experience here. Unorganized and not a lot of social distancing between the employees here also the manager was yelling at all the employees about trash.

Sh
Review №55

Clean store with minimalistic furniture. Very spacious. Not so crowded. Well-maintained restrooms.

ma
Review №56

The staff and service was amazing

Fa
Review №57

My mother in law took me there, it was a cozy and the coffee and crousont was very good.One of my favorite locations, just wish it was bigger. Tried to take my son there for hot chocolate and it was packed.

Ja
Review №58

Im a frequent flyer at Starbucks. I have to say that this location is always on point. They have never gotten my order wrong and they are always fast.

Lu
Review №59

Nice place

Ak
Review №60

Very slow as it has been a lot here lately but at least this time my order tasted like its suppose to.

Ja
Review №61

Love theyre frapps

Di
Review №62

Great coffee. Great service

En
Review №63

The worst Starbucks in MD area everThe Latino guy( I don’t know his name) was rude and didn’t get our order rightHe makes the worst Ice white mocha ever and worst espresso that is full with water!!!He tried to charge us more than what we supposed to pay!!!Never coming back to this branch EVER

Ta
Review №64

Always a long wait and usually never have what I want.

Nu
Review №65

Plenty of seating available and most of the employees are very nice. Easy parking in the shopping center helps too. The store does get crowded sometimes, but a seat/table will become available in a few minutes.

Na
Review №66

Great atmosphere and furnishings. Baristas are friendly, fast, and do justice to your order. Parking leaves something to be desired... still worth the 5 stars.

Pa
Review №67

Waited in the drive thru for 30 minutes. I know that sounds like an exaggeration but it was a litteral 30 minute wait.

Ty
Review №68

Waited a long time just to ask for a coffee

Ch
Review №69

Only 4 out of 5 because they always get the smallest inventory of the seasonal flavors. Meaning with the high traffic of its location, they sell out crazy fast of all the best flavors. Otherwise great service!

do
Review №70

This place is a hit or miss. I guess it just depends on the time you come here.

Ma
Review №71

This use to be my favorite one. Today service was mediocre and I never got my ice water after standing for abt 3-5mins then sat down (thinking she forgot) still never got it.. now I know it was just a free cup of water its just the principle she even asked if I wanted ice.. idk.. just a lil disappointed abt my experience today.. will think twice before returning again. Ooh the biggest thing I recieved mostly foam in my Macchiato so I got abt a Tall for the price of a Grande

Ev
Review №72

The friendly employees are a joy. The service is great. Starbucks is my go-to place for anything coffee.

Kr
Review №73

It gets the job done but they are disorganized (especially if you do mobile order/everything comes out one piece at a time), drinks will miss the specialty topping, and pastries are given still in the wrapper. Good enough but not great.

Mi
Review №74

Nothing like a wonderful flavored cup of coffee to make your day

Br
Review №75

Took way longer then it should. Also did not taste like what I get from other Starbucks.

Ma
Review №76

SLOW drive Thur

ed
Review №77

Starbucks....What else is there to say!Friendly Customer Service.

Re
Review №78

Service was incredibly slow. I waited 10 minutes to be acknowledged then another 7 minutes for my order to be taken. Barista failed to verify the order therefore instead of hot drinks I received frappes. Finally once I obtained my drinks they were both bitter. I had planned to sit in the store, yet after several sips, I departed. Ill never go back to this location.

Ch
Review №79

The people at the register are always friendly. But I feel like STARBUCKS in general dont take care of their customers with anything free or promotions.

Ni
Review №80

First time there and it was busy. Took 30 min for one frappuccino. Opted out for the drive thru thinking it would be faster outside. They served the drive thru as priority

Al
Review №81

The drive thru is blocked by a trash can, and a red car is a few feet behind it. Is closed and a table was blocking the door from the inside while the employees are inside. Very confusing

Di
Review №82

Convenient location

Ra
Review №83

The staff is friendly enough, the product was good. But they must be taught if they have time to lean they have time to clean, the place is not up to Starbucks standards

Li
Review №84

The barista who made my drink i think her name was ash made my drink very poorly.

Al
Review №85

Terrible store. Avoid this one at all cost...

Br
Review №86

I love my Starbucks...its just no place like it in the world...BESIDES OTHER STARBUCKS lol

Sh
Review №87

Every time I drive near here with my son, he stops there for various types of drinks. He loves it!!

Ry
Review №88

One extra large mocha choca bullshot

Ha
Review №89

This is a newer Starbucks with a drive thru that stays busy. I tried the new nitro brew delicious and great coffee kick. Good fast service.

Lo
Review №90

Staff is very friendly and are nice to talk to in the morning on my way to work.

Zi
Review №91

I absolutely love starbucks!! This is one place I go everyday!! My drink always perfect!!!

Ma
Review №92

Best baristas! Quick and friendly service. Parking kinda stinks, but totally worth the experience.

Ro
Review №93

Nice, medium size Starbucks. Typically good staff, but they seemed to be a bus disjointed this time. Server came across as distracted, did understand my wifes request and forgot part of the order.

Ma
Review №94

Great service, fast, clean store

Aa
Review №95

🍵 love it

Ch
Review №96

I go here every day its amazing

Ca
Review №97

All too often, this location is missing ingredients and today, they didnt even let me know that they were missing an important ingredient to the drink I ordered. They just tried to give me the drink without said ingredient.

Mi
Review №98

I am getting fed up with this location. They are either always out of stuff (oatmeal, tea, bananas), or they give you the wrong stuff when you do mobile ordering. I ordered the Blueberry oatmeal this morning. Got to work and guess what no blueberries.... I guess when I use my balance, I will start to go to the Panera that is on the opposite side of the parking lot. Tried to call and the phone just rings and rings and rings.

Co
Review №99

Love this location because it has a drive thru. I always use the drive thru unless I need something inside. Good & fast location.

Sh
Review №100

Great coffee

Information
76 Photos
100 Comments
4.2 Rating
  • Address:6653 Governor Ritchie Hwy, Glen Burnie, MD 21061, United States
  • Site:https://www.starbucks.com/store-locator/store/10262/
  • Phone:+1 443-572-0192
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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