user
Marzocchi Imports
797 W Guadalupe Rd, Gilbert, AZ 85233, United States
Appearance
Marzocchi Imports
Comments
an
Review №1

Had several repairs done to my E350 Mercedes-Benz and very happy w the quality and diagnosis of what I needed. Not the cheapest but still very happy with the services, you get what you pay for. Very HAPPY!!!

Ba
Review №2

I love this place! Especially Tony! He is my guy-- My Land Rover LR3 is a problem child to say the least, but Tony has been SO helpful, flexible AND PATIENT with getting my internal computer/controller to function!! We have had this incredible place do our repairs for a few years now and I tell ya, I will never trust anyone else to work on my LR3!! Tony, thanks for all of your hard work & diligence to getting this resolved-- Hopefully these errors codes are gone for good this time!

Ad
Review №3

Tony was absolutely fantastic. He rebuilt my transmission quickly, and now my truck runs perfectly! I would (and will) highly recommend Tony and Marzocchi Imports to everyone. Thanks again Tony!

Cy
Review №4

My A/C broke down during the hottest week of the year and Tony and his team at Marzocchi took amazing car of my car and got it back to me within a few days. The A/C works beautifully and .... it was a lot cheaper than what MB dealership quoted me. This place is simply wonderful with awesome service and they took the time to explain everything to me ! TYTYTY!

ja
Review №5

Had the drive moderately error code on my BMW 528i. They quickly figured out from the 18 error codes it was the timing chain. Repair was quick and accurate. Drives like a dream now.

Aa
Review №6

So my problem started out with my bearings on my truck I had it towed to a shop Cocos auto garage where they completely broke the brake caliper and everything else that was connected to my suspension and had it sitting in their shop for a week. So I figured Id take it to a dealership I had it picked up and taken to Tempe ram in the Tempe Auto complex where it sat for another week and they kept lying to me talking about they were going to get to it right away.So I end up giving up on them had it picked up again and towed to Marzocchi ImportsLate in the day but the next morning after a couple hours Marzocchi already had my truck fixed and ready to go so I just want to say this company is pretty good they saved me when I really needed it I recommend this company to anyoneThank you Tony.

Ro
Review №7

My car needed to have its oil pan gasket replaced and my usual place wasnt comfortable taking care of it. They instead recommended Marzocchi Imports and I have to say the service has been impressive. They completed the repair in short order. They were more than fair with the pricing and Tony even provided a drop off service when I wasnt able to secure a ride. Considering all of the services that they do cover, Marzocchis will be my first selection when it comes to major repairs!

De
Review №8

Tony and Glenn were of great assistance and total professional attitudes. Vehicle has never ran better. Highly recommend for any auto needs. They also checked over a used vehicle before I bought it. Josh is an awesome mechanic and very knowledgeable. My 2007 Dodge Durango runs supremely now after their service.

Za
Review №9

Gerard and the outstanding team just finished completely rebuilding my import vehicle. This is now the third time I have brought a vehicle in for service. Their professionalism and service is consistent, and of the highest quality I have ever seen at a mechanic shop.Thanks to Gerard, Tony, and the hardworking crew!!!

Ku
Review №10

Tony is super knowledgeable and been in the business forever, so he knows his stuff! He will definitely take care of everyone that goes to him. I recommend Marzocchi Imports to anyone needing anything done regarding automobiles.

Le
Review №11

I have a Sprinter van and after a different diesel shop made a mistake that shorted out my ECU I took her to Marzocchi. They always make time to get us in, there’s never weeks delay like with some other shops. Tony, Gerard and the entire crew have been courteous, and most importantly I can trust them. I use this van to travel long distances so it’s important for me to feel comfortable that the work or maintenance is done correctly. And when I tell them I’m headed on a trip, I know they wouldn’t send me off if it wasn’t safe. Their prices are fair as well. No one is allowed to touch my van now unless they recommend a different shop for work that isn’t their specialty. Recommend them wholeheartedly!

Le
Review №12

Fair honest people! Knowledgeable who wont upsell you. Id say get a second opinion before having any work done on your vehicle. Keeping me on the road. Quick accurate diagnosis and timely repair. I have used this auto repair service for well over a decade and the have been constantly fair and reasonable prices.

Br
Review №13

The service technician informed that there was over $3300 of work needed to be done to my GLS450. I took it to the MB dealership they did the work for $1200. Watch out they are definitely making things up to pick your pocket.

Ji
Review №14

This shop was recommended to me by a friend and ive been going here for the last few months. The customer service and care of my car have been amazing! Theyre honest and never try to sell me anything I dont need. I would recommend this shop to everyone.

Gu
Review №15

Great place import or not. Tony is an awesome guys.

Sa
Review №16

Anytime I had a check engine light come on he would tell me nothing is wrong.I asked them to do the thermostat and he fix the transmission instead. So I still have the check engine light on after 3000 dollars of work done

Ti
Review №17

Tony is the man here!! My breaks were squeaking and driving me crazy! I had them done at another place, but they only did the back breaks... I took them here and they ate the cost of the labor and paid extra for me to get the correct breaks on my BMW. Thx tony !!

ro
Review №18

I have had great C/S in prior encounters but not so much this last time. YOU DECIDE. They had my car for 6 days, promised calls and did not deliver. They finally called to say the work was completed but did nit give me a quote prior to work being done. They did provide a loaner car for 4 of the 6 days and provided a discount without my asking. Not completely dissatisfied, but their lack of communication and length of time they had my car was disconcerting. Probably would continue to use them in the future.

Tr
Review №19

I brought in my old x5 that Ive very much neglected and they did a great job and helped me determine what I really needed to fix asap and what could wait. Great people!

St
Review №20

I searched all over the greater Phoenix area for a reliable and affordable place to get some body repairs done on a BMW. I am so glad I found Marzocchi Imports. Their quality and price cannot be beat anywhere, trust me I called everyone! The owner is fantastic and takes pride in providing quality and friendly service. Their work was perfect and like I said, best price in town.

Sa
Review №21

I have been coming here for 3 years now. Jarrod and his staff worked and repaired my Mercedes and also just fixed the problem on my Audi. I love the price and family vibe. If you want honest and great repairs with the lowest prices...look no further. This is the only place to go!!!

Bo
Review №22

Just picked up my VW today that had the factory turbo changed and the job was completed within the suggested time frame! The customer service was beyond exceptional and every single one of the staff members I interacted with were very friendly. Definitely earned my business and will for sure come back when I need some work done!

Za
Review №23

Ive took my wifes car in for a new front end and motor mounts; Between Gerard and his tech the job was completed for 1/3 of the cost in a reasonable amount of time. Best $1000 Ive spent! If you have an import, this is the place to go.

Ja
Review №24

They performed my service as requested.

De
Review №25

Tony took my old car in immediately, treated my old Honda with just as much dignity as if she were a bright and shiny new sports car with an appointment!Marzocchi Imports fixed something that my dealership told me repeatedly would cost a fortune... Ive gone for years without A/C as a result. Tony had me driving off with a quick fix and freezing cold air! He was honest, I know there may be an additional repair coming, but my dealership had me thinking what just happened couldnt happen!For years, Ive been looking for help with myA/C to no avail, until now.The guys at Marzocchi Imports are the best in Arizona!My car had been under new car warranty (I was forced to be with my dealership) after not being with Marzocchi Imports for so long I couldnt recall where they were until about 9 months ago.If I ever purchase another car, Ill probably buy it from Marzocchi Imports, its not worth it to me to leave them ever again.Thanks again Tony youre a hero and a real professional at all times. Im grateful and appreciative of the hard work and dedication you and your staff are committed to during this pandemic! Im sure Its been especially difficult working in your shop, through record breaking triple digit temperatures this summer. Many thanks to all of you.

Se
Review №26

Fixed us up an back on the road in no time

Jo
Review №27

Superior Service Gr8t Staff

Ja
Review №28

Honest ,reasonable and done correctly

Je
Review №29

Used these guys for years. Honest, upfront and wont fix things that are not broken.

Ca
Review №30

Ive been getting my car fixed in Mesa for so many years. It is such a pleasure to find this place in Gilbert. I trust in the knowledge and honesty of this business. I can hand over my keys to Gerard and know its in good hands. The crew and technicians know what they are doing. His wife Patty is always kind and friendly. Truly some of the best people in AZ.

je
Review №31

Tony you always treat us right. We will always have you as our mechanic. Thank you for being a honest mechanic.

Sp
Review №32

Just bought a Mercedes C230. This is the first place I’ve taken it in. I just got my car back, but everything seems great new rotors and wheel bearings. Haven’t driven too much on them yet, but just off first impressions they were very friendly and professional straight to the point and knew exactly what my car needed.

Fe
Review №33

The parking lot is terrifying

Ch
Review №34

Great shop! Ive been taking my cars there for years and always recommend them to friends and family. The customer service is great and I apperciate the honest.

Ch
Review №35

I have been taking my vehicles here for a few years. I have always had great service. This is a good shop and because of their reputation the garage is constantly busy. I really needed my last repair done quickly. Marzocchis stepped up. They quoted me three days minimum, finished in a day. Not a Jets fan, but i can work around that misstep.

Co
Review №36

I will literally never bring my Mercedes to another shop. These guys are THE BEST in the business and they bust their @$$ to give you the best prices, quality, and customer service. Thank you so much for all you guys do!

Ka
Review №37

I’ve been getting my cars serviced from Gerrad and Patti for over 5yrs . What I love about their business is they never try to repair the most expensive part on your vehicle. Ex: My car was overheating yet not leaking fluid , they performed all test for free and ruled out each area . Other shops charge you just to diagnose your car . I have sent many referrals that are now customers of Marzocchi! There isn’t another Honest business around!! Thank you Team for amazing service !!

Ja
Review №38

The shop is honest, does great work, and always has great music playing! Hospitable with the complementary coffee and the owner makes reoccurring customers feel like family. Would recommend :)

JO
Review №39

Great personal service and answering all out question we took out BMW 328I they provide shuttle transportation, head gasket change done the same day and better price that others.Family business own and operate , make you feel just like back at home NY.

Da
Review №40

Good business model, very vocal trump supporters

Ph
Review №41

I love these guys....Gerard is a no-nonsense guy who tells you the truth...how refreshing. Ive taken my 1983 380SL in for an electrical issue that was very irritating. Mike diagnosed the problem and even found another issue and custom designed a fix....Magic!After having a problem with my 2006 Jaguar S-Types Shifter that another shop charged me $150 to not fix and not diagnose, I gave it to Marzocchi. They fixed it in less than 2 hours and found another minor problem that will be corrected soon.If youre looking for a mechanic that will take care of your car and charge you a fair price for their work call them....they are great people and do great work.

We
Review №42

Amazing customer service and fair price. Definitely will be going back.

Be
Review №43

Gerard is a great person, no way a crook. He is honest and will tell you exactly what your car needs. His mechanic have been with him for a long time, which should tell you something. His prices are fair. I would recommend his shop. He fixed the engine in my car VW. He was honest and told me there would be other things happening to my car. He was right. I did have the car for two years after. Now I have a Honda Civic and when anything goes wrong. You can surely bet I will bring my car to his shop

Mi
Review №44

I have been having my cars fixed here for a long time. The pricing is fair and the work is great. If you are looking for honest good work this is the best place. Gerrard is a very knowledgeable mechanic and so is his employees. He is a little rough around the edges but who cares about that when your car runs great and you wallet isnt drained. The complaints arent justified on here or talk about the work. I am a female and I wouldnt take my car anywhere else.

De
Review №45

I was a little skeptical taking my bmw in there. But that all changed when I met the staff, they’re friendly honest and transparent. Very knowledgeable no upselling very professional. And did an AMAZING job Fixing my vehicle. They will continue to get my buisness from here on out.

Ni
Review №46

Nice people.

Mi
Review №47

The best for your European car!

Ia
Review №48

Knowledgeable staff and quality work.

Da
Review №49

Very professional honest very good work. A little pricey but not much difference then other parts of The Valley .been coming here for 13 years..now my kids bring their vehicles.

L
Review №50

Been going to them for over a year and they treat you like family. These guys are go to. Even bought me lunch while my car was being upgraded! Always nice and reliable work !

An
Review №51

I have worked in the automotive industry for over 15 years. So I only choose the best to service my own vehicles when I dont work on them myself. When ever I send work to them they are always professional, great staff and fair pricing.

Co
Review №52

I needed my air conditioning recharged in my GTI (slow leak). This shop is very close to my house so I stopped in for a quote. The quote was fair and they were able to get me right in. I received professional service by friendly and knowledgeable staff.

Su
Review №53

MARZOCCHI IMPORTS is THE ONLY place I would consider taking my Vehicles. Gerard Marzocchi and his wife, Patti, and the wonderful, capable Staff, are totally dedicated to perfection regarding your treasure, YOUR VEHICLE. See you there!

Ji
Review №54

Super honest!! I was told by Volvo service that I needed brake pads. 2011 XC60 They wanted a stupid amount of money. Gilbert Volvo also told me it’s next to impossible to find anyone else who could do them due to specific software needed toPut the brakes in “service mode” Well I found these guys!!! Made an appointment to have the pads replaced. And guess what, they looked at my brakes and said they are nowhere near needing to be replaced!! WOW they agreed that I needed my tires rotated and have done that. Integrity is everything!! When I need any other service, I’m going back!

Dr
Review №55

Set up for an oil change appointment. Came 10 mins earlier and stayed for 10 more minutes...no one ever came to the front office. Left and called a dealership who charged me less in dealership for an oil change. Never went back.

Mi
Review №56

Gerard and patty, are the best! I have come in for my automotive needs for my Audi. They have went beyond the norm to assist me with the best customer, Automotive needs. I will definitely refer their business to other friends for any automotive needs in the near future.

pa
Review №57

Today at marzocchi imports Gerard and Patty, the owners, went out of there way to help me get a part for my interlock. Patty drove to get the part from another service center in the valley making it possible for me not to be stranded for the night and waiting for overnight mail. They definitely didnt have to do it, but they did, great people.Thank you so much

Al
Review №58

I found this place to be dishonest. Expensive and never returns calls. They diagnosed my S550 with a big problem has to do with the engine even though I drove it all the way from CA. They charged me about $3700 and they didnt honor the %15 coupon they gave me. after 6 days I came to pickup the car and it wouldnt start which the problem I had originally then I brought the car back and they kept for 1 day they found out it was the fuel pump. So I paid $3700 for fuel pump. The next day I found a big scratch on my rear bumper and they claim they dont know anything about. So stay away from this place and save yourself the headaches and high cost.

br
Review №59

All the lousy “auto repair” shops i went to said they wouldnt replace my part even though i had it on hand, i contacted marzocchis and now im getting the part replaced, definitely coming here in the future for the areas of my car i dont strive in

St
Review №60

Good service and rates were not bad.

Va
Review №61

You gotta go to experience the family atmosphere. Be patient. Lots of people like this guy. Including me.

Hy
Review №62

Awesome and honest mechanic with great staff. Im a forever customer.

Pa
Review №63

Marzocchi Imports has been kind and ethical to me and my family for the better part of 6 years.Thank you Gerard!

F.
Review №64

Very honest straight forward

Da
Review №65

Very pleased with how the car is driving and sounding now. Great work done by Mike. I had brought the car here to save a few bucks, and did. Mike is very intelligent with VW TDI cars and glad we got to work with him. There was a little confusion about ordering the right parts for my car, but that is partly my fault. Thanks for the job well done, see you next time.

Pa
Review №66

The best place to take your German and American vehicles for honest-to-goodness HomeTown service

IN
Review №67

I bring my client Erlinda B car in here and the owner ALWAYS HAS THE BEST CUSTOMER SERVICE not only with me BUT EVERYONE I love this place HE HAS THE BEST MECHANICS RESPECTFUL FAST KIND COURTEOUS JUST LIKE OWNER I can not say enough about this place when they fix things they fix it ! No funny business here, hes so honest about everything AND EXCELLENT PRICES FOR THE WORK THEY DO! U BETTER BELIEVE IM BRINGING MY CAR IN TO THESE GREAT GUYS LIKE A BIG FAMILY THESE GUYS :-) love them .

MV
Review №68

Always great price and service with these guys

Ge
Review №69

I have a 2007 Ranger Rover. It is uncommon to find a shop authorized to work on them and most have to refer me back to the dealer. They inspected my transmission discussed their finding and took my input regarding the checks i had already done (Dropped the pan, no metal). They informed me of options for repair that included a used transmission they found they could attempt to reprogram or a valve body they would have to remap. Price options, risks and timeline for each. I choose and they executed. After pick up I had my check engine light come back on a week later and they checked it out on the spot even though they are always busy. These guys are wrench turners and can be a little guff and violate.. but they get the job done and thats all I care about.

Dy
Review №70

Great place to get your car worked on Gerrard is an honest hard working man. And he is very nice and fair

Ma
Review №71

These guys are crooks! DO NOT GO THERE! I paid 6K for repairs and was told that my son could drive the car for years to come, I could not drive the car for a day! I was told that I was going to get a engine rebuild and they said they fixed other issue. It cost the same, did the work without approval. Gerard carries a gun with a guard dog behind the counter. It should have told me something!

Er
Review №72

Great guys, professional mechanics. Took my mercedes to get work done a little experience, but tou get what you pay for. Great work.

To
Review №73

Gerrard and the guys are awesome with great customer service. They will help you to get your car fixed at a great price.

Tr
Review №74

The work took longer than expected and it appeared as if we were double booked for similar installs (Intoxalock) and times when only one technician was capable of completing the work. Even though the installs needed to be done that same day on both vehicles, my family was never offered a ride home to wait while installation was completed or another time to come back when the technician who had the skills to complete the task would be free. While I have no qualms about waiting for service to be completed at a repair shop, the task took about 6 hours and I was told by multiple sources it would take between 1 & 2 hours. I am grateful that I had installation completed at a shop that was closest to me, I was offered other shops who could do the same task at a lower price. The reason I picked this shop and chose to pay more was out of convenience and it as negated by the shops inability to complete the task in a timely manner. Although I would have happily waited for 6 hours by myself on the couches while the shop completed the task, I brought my family and was told by Gerardo it would only be 1 to 1.5 hours when I arrived. If you fix these issues I have no doubt you will have more customers who return for maintenance. Thanks!

Pr
Review №75

Love them! Take my Merc there, always honest and reasonable and great advice!

Ki
Review №76

WISH I COULD PUT NO STARS. The owner or manager whoever the bald guy is, is very rude. My dad and I brought my car here for a diagnostic test and considering he could not look at my car until a week later my dad simply asked him you will give us a call before you touch or fix anything right? And he reply in a very rude tone Well I have to look at it first (sarcastically) plus its a 94 so I wouldnt waste my money into the car. Not sure if its a race thing or not but we just found it very rude and unpleasant of a visit and to make it worse he was working on an 80 something camaro, were wondering if the camaro owner got the same attitude we got from him.

Ge
Review №77

Don’t go here unless you want to pay 80 bucks an hour for labor. They’re scammers

Ke
Review №78

Friendly atmosphere knowledgable staff affordable cost what else do you want

Wi
Review №79

Good MBenz dealer alternative. Fair price.

Th
Review №80

Good shop. Dedicated. Mechanics

So
Review №81

Awful place to take your car to. The store owner insults his employees in front of customers, dog barking everytime someone walks in, no parking, no accountability, super long wait... Strongly suggest taking your car somewhere else!

CA
Review №82

Marzocchi imports is a straight foward family owned business. Gerard, the owner, tells it like it is, not beating around the bush, no hidden charges. They do a large amount of business because of ths. Everytime I have gone there they are courteous, polite, and put the customer first. They are very knowledgeable, about their work, and I have nothing but praise for them. I give them an A+ rating

Mi
Review №83

I called ahead to verify that they work on Volvo cars, they said they do. I took my Volvo S60 there to find out why it was stalling. After 3 days, they had nothing to tell me except excuses. They werent calling me to give me updates, I had to call them every time. I will never be back.I took my car to another shop about a mile away, they had the problem diagnosed, part ordered and fixed in the same day.

Ri
Review №84

GREAT people and GREAT service! Highly recommendable.

Da
Review №85

Good owner and nice service decent price

Ad
Review №86

Went there for an install.Great serviceVery poor install, messy and damge insterment cluster.

Os
Review №87

The best shop ever

Lo
Review №88

The only thing i can say is RUDE i wont let this guy fix my grandsons Big Wheel this guy apparently has some personal issues he needs to work out I took my daughters car to this shop located in Gilbert on the corner of Gudalupe and Cooper i asked Gerard Marzocchi if he would call after they diagnosis the car his response ( I GONNA LOOK AT IT FIRST Its A 1994 I WOULDNT PUT NO MONEY IN THAT CAR ) he doesnt know how to deal with consumers im aware that the car needed to be looked at thats why I took the car to a repair shop and who gives him the right to tell a comsumer what type of value that the car has, its not about the money its the sentimental value in the car i dont care if we had to pay $10,000 to repair the car shes still keeping it. This guy is so rude. I dont care what type of issues that man has but when dealing with consumers being sarcastic isnt called for at all.

Au
Review №89

Pat is a great guy and straight FW he took really good care of my S550 and fixed it within two days when no one couldve figure it out hes such a great mechanic out side Mercedes Benz so why go there and spend thousands of dollars when you can come here and get better service and faster and a lot cheaper

Sk
Review №90

I go here for some regular, recurring service to my car. Always a great experience, honest staff and fair prices.

Bi
Review №91

Very fast and good work

Do
Review №92

Told me I need 1500 in repairs on my car, I took it somewhere else for another opinion and got my car fixed for 130, will never come back here

P-
Review №93

They dont care about their customers at all. Horrible customer service

Th
Review №94

I have a 2006 Mercedes . I am proud to say that Marzocchi Imports has been repairing my car and they certainly know what they are doing.☺️

Ky
Review №95

Returned my car with grease all over it, an empty tank to the point where I only had 11 miles left, and blew my dash subwoofer that I just had installed with my sound system.

Ru
Review №96

Place you can trust.

He
Review №97

Helpful, knowledgeable and good service

Li
Review №98

This is a car place and it doesnt even know what an emission check is... wow.

Fi
Review №99

Dope dudes

Ka
Review №100

Excellent service

Information
53 Photos
100 Comments
4.2 Rating
  • Address:797 W Guadalupe Rd, Gilbert, AZ 85233, United States
  • Site:http://www.marzocchiimports.com/
  • Phone:+1 480-539-4086
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations