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Connect Hearing
900 N Austin Ave Ste 305, Georgetown, TX 78626, United States
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Connect Hearing
Comments
Li
Review №1

Jim and Tahli were absolutely wonderful. Professional, thorough , and patient. Never felt rushed and answered all our questions. We highly recommend this place for your hearing needs! They are the best!

Ru
Review №2

My experience with Connect Hearing was very positive. I found Dr. Rock to be very caring and truly interested in my husbands hearing difficulties.

Ph
Review №3

I have been going to Connect Hearing for several years had have always been treated with empathy and respect. Jim Rock has always been cheerful, helpful and friendly.

Sc
Review №4

My ENT had been advising me to get hearing aids for several years now, and had finally had enough with the huhs? and whats?. Connect Hearing was 1 of 3 providers that was in my health plan. I was pleased and impressed with the staff and quality of service (Tahli and Jim). My hearing is in good hands now.

Ma
Review №5

Survice with love! I will never go anywhere else for my hearing for needs. Maudie Salmon

Le
Review №6

It is a long drive for me to bring my father here, but the friendly, professional care is worth it. We are always treated well and leave the office with my father hearing as well as possible. This is a good place to get problems solved.

Ka
Review №7

I started doing business with Connect Hearing about 3 years ago. They helped me with an old hearing aid. When it was time to relace it, they let me test a couple of models so I could choose what best suited me. Jim took time to help me understand the features and make them comfortable. Dorothy has been very accommodating with scheduling appointments. Jim and Dorothy work well together and operate a very efficient office. I am very happy with the service and equipment and will highly recommend Hearing Connect to my friends.

jA
Review №8

Great place to go for hearing. Believe it or not the receptionist, Dorothy stood, introduced herself and shook both mine and my husbands hand. What a nice way to start.Dr Rock was great. He took his time with me and made a very nervous customer feel good about everything.I would highly recommend Connect Hearing to everyone.

Pa
Review №9

Dorothy always goes out of her way to accommodate my schedule, and continually offers earlier appointments when theres a cancellation. Jim spent as much time as needed to ensure that I understood every feature and function of my new hearing aids. He also met with me to diagnose an issue that was caused by some of my phone settings. Bottom line, great service every time! Would highly recommend Connect Hearing.

gi
Review №10

After struggling to find a reliable audiologist in austin for more than 5 years, I was SO thankful for the amazing service that Jim offered. Not only did he ensure that I got the exact type of hearing aids I needed, but he also worked diligently with Texas Workforce Commission to make sure it was done in a timely manner. He went above and beyond what was needed in order to make sure that I was happy with the results. And Dorothy is an absolute delight! So very thankful for these folks and their commitment to excellent care.

Ja
Review №11

Jim, your trainee handled things very professionally. In a very short time, my hearing aid worked again and I was on my way home.

Ch
Review №12

Staff was friendly and informative.

Ge
Review №13

I have been using Connect Hearing since I bought my first pair of hearing aids which was 3 years ago. They have given me excellent service by setting up an appointment every 6 months to clean and check my hearing aids to see if they need to be adjusted. They also remove any wax that has accumulated in my ears. Jim and Dorothy are easy to deal with and very competent. I dont know much about hearing aids so I have to trust that they will steer me in the right direction. I highly recommend them.

Ri
Review №14

Dorothy is always so pleasant and courteous. It is a pleasure to visit the office. Dr Jim is a very personable and friendly guy. They both take care of me in a professional and friendly manner and make sure everything is perfect before I leave the office. I recommend Connect Hearing and am glad to do so.

Ju
Review №15

I can’t say enough about Jim Rock and Connect Hearing. Not only did they fix my hearing loss, but their continuing service, check ups, and particularly regular earwax clean outs is superlative. Their receptionist, Dorothy, matches their top notch image.Bill Harries

Th
Review №16

Another LEADING purveyor of JUNK MAIL , to the extent of gradually concealing the source of their mailings . Today , to AGAIN remove my address from their junk , took 5 minutes of agents busy , please hold to get a live body to AGAIN REMOVE my name from your junk mailings . How hopeless they seem to be. Only one star as there is a none offered ! Cant imagine how needy Id be to deal with these junkers ! They continue to send their junk mail.Now they send with no sender noted on envelope and NOW offering a FREE turkey . Free turkeys ????

An
Review №17

Jim is always very helpful and kind. I had a problem with my hearing aid, and he was quick to see me and to fix the problem.

Br
Review №18

Jim and Dorothy are fantastic! They always take such good care of me. The office is clean, and the equipment/instruments they use are very cool. I love being able to see what they see.

Da
Review №19

Jim was professional and thorough as always.

Ro
Review №20

Jim helped my mother-in-law out with a difficult hearing problem. She is delighted with the results. Jim and his staff were exceptional. We are so pleased.

Ro
Review №21

Was a very professional experience. Wife and I were able to get our hearing tests done at the same time.Reprogrammed and replaced the tubes and ear piece.Hearing is so much clearer. Thank you again from the both of us.

Ba
Review №22

Connect Hearing in Georgetown is great. Very professional and caring. They worked with me until I felt my hearing aids were set perfectly adjusted for my hearing needs.

Da
Review №23

I had a very present experience on my last visit 3/19/18 with Jim Rock. He listen to and addressed my concerns with compassion and helpful suggestions. Nice folks.Dale

De
Review №24

Dorothy is so efficient and knowledgeable and helpful, and such a pleasure to interact with! Jim is a true professional, he listened to my concerns, performed a complete evaluation and helped me pick hearing aids that will provide the best sound for my hearing loss.

Ni
Review №25

Very professional, extremely courteous, fantastic hospitality and an overall wonderful environment. This was the best hearing appointment I have ever had.

Fr
Review №26

Jim Rock and Dorothy are top notch. They go the extra mile to make your new aids work for you. Definitely recommend.

Pa
Review №27

I totally enjoyed my visit to connect hearing today. Dorothy and Jim are the greatest. They always have a smile or two to share.

Ro
Review №28

My Moms hearing aid needed a new tube and even though her hearing aids are 10 years old, Jim quickly fixed it. Dorothy at the front desk and Jim are very pleasant to work with.

Sh
Review №29

Very pleasant and professional staff! Answered all my questions. My appointment was at 2 pm and I got right in at 2 pm. Yea!! No waiting!!

De
Review №30

My husband and I were impressed with the detailed process of my hearing test. Jim was easy to talk with. He explained everything and answered all our questions. I’m looking forward to receiving my new, bluetooth compatible, Phonak.... “earbuds” (I prefer to call them 😉)

Da
Review №31

I would give them 10 if it was possible, in all departments they were outstanding. Wll done.

Da
Review №32

Great customer service thank you for taking care of me nice to no people like this still are around

St
Review №33

Great service. Thorough exam. Personal approach with the Connect Hearing network behind them.

Ba
Review №34

Staff very helpful and friendly. Most important, I was fitted with excellent hearing aids.

Li
Review №35

They are professional, courteous, caring and knowledgeable! We always enjoy our visits!

Ca
Review №36

Always helpful...friendly. .....professional5 starsHave aids 1 year..i like

Da
Review №37

The broken receiver was replaced in a very short time with efficiency. Have been very pleased with the service at Connect Hearing.

Bo
Review №38

Friendly folks, I would recommend them , and they helped me hear better, too

Jo
Review №39

Thank you Jim for your professional help with my hearing issues.

Da
Review №40

Very helpful, concerned & friendly, but business-like!

Qu
Review №41

Very nice staff.

TJ
Review №42

Best Provider ever & Outstanding Staff!

No
Review №43

Excellent service, great results

Ju
Review №44

Great service!

Information
8 Photos
44 Comments
4.9 Rating
  • Address:900 N Austin Ave Ste 305, Georgetown, TX 78626, United States
  • Site:https://clinics.connecthearing.com/georgetown/900-n-austin-ave.html?utm_source=Yext&utm_medium=GoogleMyBusiness&utm_campaign=Yext_Listings&y_source=1_OTkxNTIwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 512-930-3414
Categories
  • Hearing aid store
  • Audiologist
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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