One of the older lady there makes me feel uncomfortable and unwelcome each time I go there. She never greets me when I walk-in even when she’s looking straight at me, but will greet the person walking in after me and offers them her service. I’ve given her the benefit of the doubt multiple times that I’ve been there and she still treats me the same. Her vibe is just off, I can feel her ungenuine customer service at the register.

Alice made my shopping experience very happy! She was so friendly and ready to assist me with every question I had. I never shop at Salon Centric as I usually go to Cosmoprof but Alice has changed my mind about Salon Centrics customer service!

You guys really need to specify that you only assist professionals as the two (professionally speaking) ladys informed me right now

Such a wonderful staff I love this place😍

(Happened in fresno at the Blackstone location) I was harassed extremely two days ago by their assistant manager named Bianca. I walked in, she complemented my $70 dress which was fine. (which lets you know I wasnt even dressed badly) But then throughout my time shopping there she asked me four different times if she could help me. After saying no im fine the fourth time I resumed looking at the hair dye; instead of Bianca walking away she kept staring at me like a guard dog and stood 2 feet away in that same spot for about 2 minutes making me feel very nervous,uncomfortable, and harassed. After those two minutes standing by me she finally walking away asking Do you EVEN have a card here? I bought my shampoo and I definitely had a membership card. I called later on and asked to talk to the manager nicely and Bianca got quiet and hung up on me. I called the manager today and complained and she kept on defending her employee which was odd..I will NOT be shopping here, Cosmoprof gave me FREE $30 Its a 10 product samples, NEVER harassed me,and always made me feel like a valued customer. As long as Bianca is working at SalonCentric in Fresno, I recommend you shop at Cosmoprof instead or anywhere elsewhere. I will now be purchasing my favorite shampoo online or at Cosmoprof. In the end I win because they just lost my money:)