Had to pop in to have my battery checked.The lady Wendy was so helpful.I appreciated her honesty and service of my vehicle.

Great store, super helpful! Its hard to find a store that has parts for 70s vehicles with quick turnaround during COVID, but theyve typically got it here- or they can have it in a day or less. The folk here are knowledgeable too, so dont hesitate to ask for help.

Some of the people that work here need help

Wendy is an awesome person very helpful and patient and super helpful. Have to say its why I always use advanced.

The associates at this store are absolutely amazing. They went above and beyond to help me. One employee even took went on her lunch break just to drive me back to my car so I wouldnt have to carry my battery all the way back. Great people I cant say enough about them

Great Service they didnt have the holes we need but they ordered ut and it was there by 8:30 the following morning.

I bought a silver star light bulb it burns out in four months and then when you take it back they give you a hard time about replacing it. Because you already have brought back the ones that burned out. Do not buy the silver star bulbs not worth the price or the head ache.

I think they could deliver the parts anywhere sense they duliver anyway. Makes sense be a lot better.

Sooo helpful. If they dont have it, theyll order it. Sooo friendly.

Staff with masks down, customers coming in with no masks. Got a battery and dude acted like he was doing me a big favor to install it. He went and waited on a few customers before he decided that he felt like changing my battery. I will hit Autozone next time; Advance just lost my business.

Online order was exact, and saved almost 20 dollars. Friendly and very helpful staff.

I love Advance Auto Parts perks and parts. Money back on some purchases or percentages toward future purchases. Friendly staff and very helpful. Easy to find what you need.

They have auto parts lol

Fast and friendly. Put my new wipers on

I am very dispointed in the coustmer services the employees just talk to each other ,then when you ask for help they tell they have work to do , how can these people stay in business

Prices are fair. Stage experienced and helpful.

Thanks to the Manger ROBERT who was very helpful in getting the parts I needed and getting them ready for pick up with in half an hour THANKS ROBERT

Sorry, generally good service, unfortunately not this trip

Great help

Brenda is always AWESOME

These guys are great! I had bought an alternator about two months ago at a different Advance Auto. My dash told me that my battery was not being charged. So I stopped at this location in Frankfort, KY. Rob helped me. He got me another one. I installed it immediately because I am 40 min into a 6 hour trip. Rob was a great help and had a very helpful attitude.

They are the only store that sells oil for hvac vacum pump !!

The YOUNG LADY WAS SO HELPFUL.

Nice folks and know their stuff. Thanks again!

Good experience. Greeted when I came in and at the register. Employee answered my call questions. Nice place.

Never seem to have the part when it is needed

Always helpful and friendly.

Best parts store in Frankfort. I dont shop anywhere else except online for my auto parts. Everyone there is very eager to help.

They were helpful and had the part in stock. After I bought the parts I found out that if Id waited until the next day and bought my parts elsewhere I could have gotten them both for what one cost me there. They price matched. I was very pleased.

Were able to diagnose issue and provide necessary assistance

The employees are very respectful and go out of way to help customers needs

Great people great service and good help

Loved it. Couldnt belive they had what i needed in stock. Best part is ordering on the internet and using a promo code to save money and picking up in store.

Amazing! Best auto parts store in town by far. Wendy is always so incredibly helpful and professional

Brenda will help you find anything you need in the store.

Chey with Mike he knows what he is doing.

Prices were not bad and I got 20 off just for signing up with my email. It was sleeting and the customer service rep came out and installed the wipers.

Knowledgable folks, very helpful.

Very helpful staff. Terrible loaner tools cart. Lol

Got what I need fast and friendly service

Replaceing my waiper for free. For there own mess up!! Awsome customer satisfaction!!

Buy online and pick up in store for best deals.

Yesterday we traded our jet ski battery in on a new one. The girl gave us the wrong size battery and it fried the entire electrical system. We were finally finished fixing it about to sell and now we have $3000 worth of damage because of the employees mistake. Not happy.

Great Service, very courteous, knowledgeable staff.My auto parts Go To People!!

They are very helpful to you. Get what auto part you need ASAP.

The advance autos in this town are very helpful.

The man that helped us was very nice

Knowledgeable staff, friendly customer service.

Very knowledgeable and helpful staff.

Most helpful as always!

Fantastic staff, very impressed

I always go here to get my parts

Very helpful employees, excellent visit

Great love visiting

Very good service!

Im not a car guy, but the man was very helpful in getting me what I was looking for

Good people

Great service.

Great service and exchange

Decent customer service

Brenda is the best

Good prices

Gave me the wrong part

Everything want and friendly

Very helpful

Great store

Very friendly staff

Great location

Got what I needed

They helped me

Very friendly staff

Friendly staff

Friendly help workers