I went in today to pick up a print job and it was determined that somehow I was extremely overcharged for this item. Store manager, Peter, was excellent in his customer service and review of my order which resulted in a greatly reduced price to me. Thank you, Peter, for taking the time to figure out the situation.

I went in recently to have some cards printed that i had designed myself. They were for my sisters memorial. I asked for a specific type paper. Sam with the colorful hair, told me they were out and were having trouble getting it back in. She called another Office Depot and asked if they had any and they did, so she said she would stop on the way home and pick it up. I went in the next day and sure enough, Sam had gone above and beyond to get the paper that I needed for my sisters memorial cards. Thank you, Sam for being an amazing person! You deserve a raise!

This store happily waits on you hand and foot. Sherri is the go to person for all things printable and she is a whiz with the equipment and services offered at Office Depot! The store is extremely clean and orderly. The Northcrest store is the only one to go to for top notch service and respect.

Today, I went to Office Depot with what I thought was an impossible task. Will, Blaize and Aimee not only made it possible but managed it quickly and cheerfully. Thank you!

The lady working at the print center was rude and had a bad attitude. I think her name was Sheri? Blonde haired old lady.

Like their shipping and post office ability and the copy center too

Colin, in the print department, was excellent! He was patient, worked with me to find the best possible deal, and answered all my questions. I really admire his work ethic and care for his customers!

Wow I just ordered my desk last week expecting it to take a little longer to get here I came home today and it was here what fast service you all have with your delivery. And great customer service to I was out very well and got exactly what I wanted this is the second time that I had such good luck in your store. Definitely will be back to shop more

The owner of our store went in to Office Depot to buy a computer today. He counted 10 staff members and yet not one of them ever spoke to him. He stood by the computers for 15 minutes and was ignored. He ended up going to Best Buy to get the computer where someone helped him immediately.

I stopped at this location yesterday to print a few documents for my new employer. I was greeted by an employee who ushered me to the computer where I could access the websites needed for the documents. When I me mentioned Id printed something, a woman with bleach blonde hair, glasses, age 50 to 60 accosted me saying You cant print. Are you and employee? Mind you, Id completed the exact same process 8-10 times at different Office Depots. After getting both of my documents successfully, the same employee walked back over and asked, Are you done now? When I confirmed her question, she flatly stated Good, I was told to never allow a non-employee to print. which is obviously false. It was the most unprofessional encounter Ive ever had. I sincerely hope whoever that employee is, loses her job promptly. Ill never go back.

Clean well organized and cheerful atmosphere. Helpful employees. A good selection of paper planners, school supplies, electronics. Also office furniture and paper supplies. Not the cheapest place to get stuff but does have excellent name brand stuff.

Great customer service. Exactly what I expect from an Office Depot.

Office depot North comes through again as always. Always great customer service. Just go to this location!

The items I was looking for were easy to find and were in stock. Every employee that I saw said hello and asked if they could help in any way. When there were three people in line to check out, they opened another check out lane.

I had a great experience. The associate was very knowledgeable and very helpful. Great customer service. I would recommend this place to others.

We have been ordering supplies from Office Depot​ for years. But theyre less then helpful when they make a mistake. We ordered a chair from the website and paid for it thinking we got a great deal. They delivered the wrong chair. So, we took it back to ta physical store to get the right one, the one we ordered and paid for. However, every one of the five employees standing behind the customer service desk admitted it was the wrong chair but refused to do anything to resolve the issue and were less than helpful in correcting YOUR mistake. We called the 1800 number and the person that answered still couldnt resolve the issue. We ordered and paid for a chair, and you delivered the wrong item to us and refuse to fix this issue. I guess we will be taking our business over to Staples instead. Your customer service is horrible.

The store is junk hole and the print and copy side is a mess. I had programs printed and cut and was told that they would be done right in the next hour or so. I came back 20 mins away from my house.... 7 hours later to find that they haven’t been cut and the one employee never told the other that these needed to be done. That first employee never wrote down anything so there were no instructions. It’s just a unorganized mess in there! Definitely won’t be coming back to this location again.

Great service. I needed some card stock and needed it cut. They did it quickly and at a economical cost too.

Good place for office supplies. Decent sales and fun little decorations. Dont go there much. they have a rewards program. It was a little dirty and unorganized. Was not greeted and no one offered any assistance.

My experience was great! The printing order I had was done as I waited...very efficient, and reasonable, too.

Terrible customer service! Bought a chair. 3 dudes at checkout counter. Was given ZERO help loading it besides the cashier telling me (110 lb female) to Pull up to the door so I wouldnt have to push it across the lot in the rain. Lazy Losers. Do better Office Depot or they will put you out of biz. I get much better customer service at Staples.

Called to ask about a products availability, the employee who answered was nice enough, put me on hold to look up the product, but never got back to me. After 5 minutes it transferred me to a cashier up front who told me he couldnt help me and did not offer to transfer me anywhere else. I ended up having to just hang up with no answer to my simple question. Thanks but no thanks. Ill take my business elsewhere.

Expensive, store set up not so customer friendly, after walking around the store two times I waited for a group of six employees who were still gathered around talking to one another I was able to receive help in finding what I needed. I ended up paying for 36 namebadge chips for the same amount I could have online for 100 clips but since I needed them today I had to buy them in store. Disappointing but thankful they had some in stock

Took our tower in the first time to make it go faster and to remove any unwanted files. We brought it back to the office and plugged it in and it was slower so we took it back. The tech guy said yes there was a virus on it. How could there be a virus from just plugging it in. So we got the tower for the third time plugged it in and its even slower then the very first time we brought it in. DONT TAKE YOUR PC HERE TO GET IT CHECKED OUT OR FIXED THEY WILL JUST SCREW IT UP MORE

Easy to get to and the employees are willing to sacrifice their time for their customers. I mean every dying second to help you find or get what you need. Plus shipping from their with no shipping cost is great.

The Northcrest store should just close. The employees are rude and unhelpful. This is the 3rd time I’ve been in and they are out of the main products needed. Went in for a desk calendar (1/3/19) they are out. HOW IS THAT EVEN POSSIBLE?!? Poor management, that’s how. I won’t be back. I’ll shop on amazon.

I do all my copying, faxing, and other office tasks here. So simply and they are extremely helpful.Revised: Customer service (not in the printing center) is terrible and disrespectful. Phone calls are never answered.

While the variety of goods is fantastic, the floor associates tend to bug the living crap out of customers. I understand that is a good idea to ask customers if they need help, the employees are intrusive and do not respect the answer no. They tend to intrude their way in to the customers browsing, after being told no. I was bothered by 3 employees more than once (same employee asking to help multiples times). I had to actually tell two employees to please leave me alone at a certain point. I was called a maam by an employee that had a direct view of my beard, and decided to leave and never come back at that point. Ive worked in retail, and I am certain that this is not normal. The standards can be too high, and this store has an actual problem with that.

They have everything you would need when it pertains to office equipment and were very helpful in locating what I needed.

I I have bought from this location a you times in the. Its went through a weird transformations. I dont know maybe online shopping has completely changed my view on office supply stores ,but it still get a kick out of going over there. Major problem is the prices just arent what I expected to be

Very good for the office supplies it has practically everything you need

The employees were super nice and helped me with a quick purchase.

Aimee was very quick about getting my products looked up and ordered. Only bummer was that I couldnt buy the display model for the last TF201 they had.

It has been 10 days since I sent out a package guaranteed to arrive on June 2, 2015. It is now June 8. My brother called to ask if they returned the package because he never received it. I looked up the tracking number to find that Office Depot had not even sent it yet. When I called to find out what was going on, they put me on hold forever and then each time I called back, no one answered. This is unbelievable!!!

They offer really good services like USPS and FedEx and the staff is always very amiable. Items, though, throughout the store tend to be expensive, unfortunately.

Not one of your acknowledged me even when I walked through your store looking for help was actually in the market for a $50 dollar pen and already knew what I wanted easy sale and you failed

Store is very in organized. Everytime i go is a long long wait for anything. Go to the dont store lima and dupont. Manager walked by twice as many people were waiting in line. And a lot of staff was just standing around doing nothing.

Had to get a picture enlarged and printed on large paper. I told them what I needed and they got the job done at a fantastic price.

This location price matches Amazon real time.

Sorry Office Depot i think you need better working people an more friendly peoplewhat would help to is you have some one take calls an the other one look up the # of the item the man or lady looking for a item i think i well shop 1 time at your place an well not go back to any Office Depot any more so i give you 1 star for this need more work!

A lot of great goodies for a reasonable price!

Kids that work here are very uninformed about products. We bought a new desktop computer and was not offered any extra protection. When we asked about financing, they were clueless and said most people just pay for it. ??????

Employees are rude and do not want to help their customers. I would recommend avoiding this store.

Thank you for your help. For the girl that help me all some job.

Thought I brought the right lamination material but need a machine to do it! Need to return

They were wonderful and a lifesaver!

Had the ink i needed at a great price.

Easy to find help inside here!

First time their. Sales persons didnt ask if I needed help they were standing around talking, until I asked for help.

Ive had orders messed up a few times but they are nice and always fix it reasonably

Fast print and copy with a smile!

Its an average office depot. Trying to park is a little weird.

Dont like the new remodeled look. Rude service. Staff is very unfriendly.Never ask you if you need any help. I will be avoiding this location.

The store appears cluttered, but the staff was really helpful.

Computers available to type a letter if needed, cheap self serve copying service.

Hit or miss. Sometimes youre surrounded by workers and others you can wait forever. Have left without what I need frequently.

Not my favorite store

Prices are way too high. I typically checkout the physical product here, and then buy on Amazon. Purchased ink here for $30, had the same ink on Amazon for $19. Needless to say I wasnt happy.

Easy in and out

It is ok nothing more

Average chain office supply store

Helpful

Terrible service....never friendly

Great service

Employee are very rude

Bought stuff.

Nice

Average.

Friendly