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Evans Toyota
515 W Coliseum Blvd, Fort Wayne, IN 46808, United States
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Evans Toyota
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Re
Review №1

I am extremely happy with our purchase and the staff is absolutely wonderful. They dont treat you like a lot of other dealerships and try to pressure you into a sale. Nick was working on my first service check up on my vehicle and he is absolutely fantastic.

Sh
Review №2

Lets just say if I could less leave a lower review I would. This is the 4 car my parents have bought over the years. They screwed them over on two new vehicles and now the new one they have needs work. The techs on the shop cant even reset a tpms light. Well lets just say we will no longer shop Evans and good luck to anyone who does. Rick Evans needs to reevaluate his crew.

Sp
Review №3

Ryan Recker was a great salesman to work with! Service department does a great job and is thorough. Watch out if working with Gary from finance. I ended up purchasing over $2000 worth of things I was under the impression just came with the car/couldnt have cared less if they came with the car or not. If he had shown me the numbers instead of just asking me to sign his tablet without explaining this would have been a 5/5 review.

Ch
Review №4

Second time returning for the same engine code. Like most places, they are experiencing supply chain issues. Friendly, and helpful staff.

Br
Review №5

I don’t typically leave reviews, & I don’t particularly care for car salesman, but my experience at Evans with Ryan Recker was one for the books. Honest, helpful, and on top of it. Everything was simple & not pressured whatsoever. He took care of all my requests and answered all my questions & concerns. I will refer anyone I know looking for a vehicle to him because my experience was great!!

Ch
Review №6

Stopping at Evans Toyota today and looking at a vehicle was a wonderful experience! Rick Evans, Cameron, Wade and the entire staff treated us EXTREMELY well! Definitely not your typical experience at a car dealership. Evans is wonderful! I HIGHLY recommend Evans Toyota to anyone looking for a vehicle!

Ja
Review №7

Worked with Chad Voglewede who was AWESOME! Great guy, very professional, and easy to talk to. Easily accessible and would return questions in a prompt fashion. Very knowledgeable on the vehicle we were purchasing. Would definitely ask for him on the next vehicle purchase.

Ri
Review №8

Service Dept. ReviewTook my girlfriend’s car in a week and a half ago for an oil change, tire rotation, and check for a leak in a tire. The tire loses 10-15lbs every 2-3 days. So a substantial leak that should be easy to find if dunked or soaped properly.They said there was no leak. I get home and look over the car(making sure the oil cap was on, oil level correct, drain plug tight, and make sure the tires were rotated.They didn’t rotate the passenger side. I called Justin Winters (service writer), asked why one side was not rotated(I was not told). He asked the technician (Charles Brown), technician advised he did not rotate the passenger side because the lug nuts were swollen and were difficult to remove. Service writer then tried to make it right by refunding me the $29.95 for the rotation and said if I get new lug nuts he would replace them on the vehicle and finish the rotation at no charge.Although I was upset that they didn’t finish the job I had paid for, I was willing to give a second chance.Today, I took the car back in with the new lug nuts and to have the rotation finished. An hour and a half later a different service writer calls for me. I go back to the service writer desk and he charged me the $29.95 again. I explained the conversation and situation I discussed with the original writer and he went to go talk to him while he was with another customer. He came back out to say that Justin advised him that I was to be charged again for the rotation because they performed it correctly this time. Why even refund me the money and tell me he would finish it at no charge??? Because of one hack tech that tried to squeeze by with a Mickey Mouse job hoping no one would notice that he was just too lazy to knock the lugnuts out of the socket…

Co
Review №9

I had just left the Subaru dealership across the street and wasn’t looking forward to another round of negotiating. As soon as we pulled in, Allyn greeted us and made us feel very welcome. We both wore masks and Allyn asked us if we’d be more comfortable if he wore a mask too. Allyn was very friendly and very focused on creating a positive customer experience for us. He walked through the selection and gave me a great rundown of all the features and their benefits in the car I chose. After the test drive, which was really easy and I was surprised at how user-centric the design of the Venza is- we went into negotiating the price. Allyn was the definition of transparent and solution-oriented. He went back and forth with finance multiple times until we both had found an area of compromise on the price. I didn’t feel any pressure to sign or commit to anything I wasn’t comfortable with, and Allyn really earned my trust. He sat with us the entire time during closing, even as other reps were chasing prospects, Allyn was DEDICATED to our customer experience and I honestly think every other salesperson at Evans could learn from his example.My car is awesome and I’m very pleased with the decision to try Evans. I would highly recommend asking for Allyn if you aren’t sure what you want but have a lot of questions and want to work with someone who is going to earn your trust at every touch point.Finance guy was super friendly too. Actually everyone we interacted with was friendly and made us feel welcome. They clearly have a solid operation and know what it means to be customer-centric.

Ri
Review №10

Ryan was great to work with. Alway kept in contact and answered all my questions. He really went above and beyond what I expected.

Je
Review №11

After searching for the perfect truck all over the USA I found that Evans had a great price. We negotiated over the phone. I worked with Raul in sales. Even though the dealership had the opportunity to sell the truck at a higher price to another person who made an offer after mine they kept their promise to me. I flew in and had a good meeting with the finance department. Overall had a great experience and would recommend them to anyone who gets the opportunity to work with them.

Ke
Review №12

Allyn was a fantastic salesman. Would recommend him to anyone. Very friendly and knowledgeable about the vehicles! Thank you again sir!

Di
Review №13

I had a great experience with Brandon, who was very helpful and walked me through the test drive and pricing process.

Ab
Review №14

Our experience at Evans Toyota was outstanding! Highly highly recommend this dealership if you are in the market for a new car. Buying a car can be extremely stressful, time consuming, and overall a huge pain. Luckly that was not our experience in the slightest thanks to Ryan Recker, who showed us the highest customer service care available. He was extremely personable, knowledgeable, and absolutely wonderful to work with. I would definitely recommend making Evans Toyota your next dealership of choice!

Tr
Review №15

Our day of car shopping started around 11:30am. All in all it was a pretty disappointing day and I had accepted the fact that I would be going home without a new vehicle. However, we decided to make one final stop at Evan’s Toyota. We were greeted and helped by Logan Roberts! We knew exactly which vehicle we wanted and he brought it right around for a test drive. After the test drive he sat with us and took the time to determine exactly what our needs were and what we were looking for. We told him the price point we needed to be at and after about 5 mins he came back and had met all of our demands! He was straight forward and friendly! There was no back and forth, he came back with exactly what we wanted right away and blew all other competitors out of the water with their offer! I was elated that I would be going home with the vehicle that I have wanted for such a long time now! We had a fantastic experience at Evan’s Toyota and would take our business back there again in the future. Logan was incredibly kind and helpful. He did not pressure us and was very honest which I truly appreciated after being jerked around by other salesmen from other dealerships all day! While our day was long, it was the perfect ending! If you are looking for a great experience with a wonderful sales individual, then Logan Roberts at Evan’s Toyota is your man! Thanks Logan!

As
Review №16

Ryan Recker was so easy to work with, honest the questions we had about what type of vehicle we were looking at and whether it would actually meet our needs. Very pleasant experience!!

Lu
Review №17

My Rating would have been 5 stars, but our service after the sale was next to nothing. Our Sales person was great (initially). I found the perfect car for me, we took it for a test drive and looked everything over. It looked great! But, because I was missing one piece of paper we could not complete the sale that same day. Later that evening I text my sales person the necessary info and we were good. We were back two days later to pick up the vehicle and drive it home, stopping nowhere for the vehicle to get damaged. But... when we got home we noticed a big scratch on the passenger side door. We called and text our sales person about this multiple times. He said that he would see what he could do. And we have heard NOTHING from Evans Toyota about getting this fixed. Very Sad 😞. Today (2 1/2” weeks later) we took the car back for a “touch-up” paint job. It’s not perfect, but I looks much better. Thank You for your help.

Lu
Review №18

I took a few months before writing this review to make sure I did not have any anger in bias of this review - because this was the worst financial transaction and experience I have ever been through in my life to date.everything was fine until the sale started, we agreed on the price and went to the financing guy, who then did a lot of high pressure fear sales tactics to sell me a warranty - I declined. after that, while awaiting the credit check, we discovered there was an extra $2k put on the car that is non negotiable because they already did a value add by putting nitrogen in the tires and cleaning the car. - thieves.we finally agreed with the car, I took it home and realized that the mileage was incorrect. - the car was listed 5000 miles lower than the odometer and they charged me for the lower mileage. We went to look at the contract and realize that my name was spelled incorrectly on the contract as well. - this should alarm you in that they didnt check, and also did not have me read over anything in the process. it was not until I got home that I had an opportunity to read anything. I was just another dollar to them.we went back to renegotiate as the value of the car was misrepresented and a price adjustment should be made - Im not a price grinder or negotiator, so dont think I came in swinging and arguing, I was very calm and ready to cooperate. The manager arrived and played dumb, then ultimately began to insult me and suggest that since I bought the car nothing can be changed, and I should have looked at the odometer before buying it. Many other awful exchanges happened with this manager for over an hour - The manager was extremely offensive, aggressive, not managerial, provided extremely poor customer service that almost resulted in me having to call Mr. Evans myself - this resulted in me returning the vehicle, getting refunded, driving down the road and buying a car at Don Ayers.I strongly encourage anyone reading this to NOT buy from the rip off thieves, aggressive finance guys, and sad excuse of a manager that is Evans Toyota, you can get better customer service from the dude selling his car at the gas station.I do want to make an honorable mention that the salesman in this exchange was named Ryan, and he was exceptional and professional, deserves a better job and should not have to work with such an awful company.DO NOT BUY FROM EVANS TOYOTA.

ch
Review №19

The service was great! Recommend Ryan Recker ! He is very patient to help you find the car you want!

Jo
Review №20

Evans Toyota is a very clean, professional dealership / service center with very polite and knowledgeable employees. Would recommend to anyone!!

Kr
Review №21

Do not let them tell you they will pay off your lease. I have been harassed by them and the dealership that had my original lease. I now have to hire a lawyer and straighten everything out! It’s been a nightmare. You would think they’ve been in business long enough to know what they’ve doing. This was my first experience trading a lease so I trusted everything they said was going to happen would. I’ll never make that mistake again.

Me
Review №22

Just, wow! As I scrolled through Indeed job listings today I found the gem shown below, asking for a salesMAN. Yep.What about sales person or sales associate, or simply sales?Why salesMAN? Are women not encouraged to apply? Its 2021, and this is uncool.

Ni
Review №23

Friendly staff and excellent service! Just bought my brand new 2021 Toyota Avalon Touring today! My salesman Brandon made everything so quick and easy. We spoke over the phone and he recommended to do the online Pre-Approval before coming in to test drive and sign paperwork to speed the process up. I was in and out in just a couple hours! Very willing to work on price/payment and not pushy like most other dealers trying to make a quick buck. An overall great car buying experience! I would 100% recommend Evans Toyota for anyone looking to buy a new Toyota in the Fort Wayne area.

Sa
Review №24

Dont buy the tire and wheel warranty from here all i needed was a tire fixed as i am writing this i have now waited 45 mins which should have only took half an hour at the most at any other place. Update finally got done appt was at 8:30 did not leave until 11 they should tell you how long it is gonna take instead of just letting me sit there no one came to give me an update I had to go ask why have to go back Friday Lucky me not.

Br
Review №25

I had a pretty poor experience here recently. I had a issue with my wifes car and took it in. The repairs ended up being more expensive than what was worth putting in the car. They had a few cars I was interested but they were so slow in responding that I actually went to another dealer that bent over backwards to help us find a car. They didnt seem to care about getting my business and I feel like they pigeon holed me without ever realizing how much I was willing to spend. That is bad sales. Then, I made a deal with Evans to buy my old car off me. They didnt have anyone in the office that could cut me a check when I was in there on a Friday afternoon. My wife wasnt happy with having to come in the following week to pick it up since we both work during normal business hours. So the guy told me he would drop it off at my work. I had to follow up on Monday with him to see what was going on and he told me I could come pick it up when he specifically told me he would bring it to me. The entire time, they didnt seem to want my business and now, they will never get it. Do yourself a favor and go to ODaniel. I spent twice the amount with them than what I told Toyota I was willing to spend because they actually acted like they wanted my business.

Ra
Review №26

Nick at the rental department was very nice and friendly and on top of it all he does his job so well and provides good customer experience!!! we are definitely one happy customer! Keep up the good work Nick! 😊😊😊

St
Review №27

An incredibly stress-free experience!! Rick Evans took time out of his undoubtedly busy day to greet me, thank me for my business, and ensure me that they are available for any issues I may have. Matt Horstman, my salesman, was helpful and friendly. He went out of his way to make things right from being lied to three years ago by the other dealer across town. He didnt have to do that and it proves why everyone should be buying from Evans Toyota!

As
Review №28

Give Cameron a call yall. Great guy, very knowledgeable about the cars he sells!

Al
Review №29

Matthew Horstman, Angel Cruz, and Bailey Evans were all phenomenal!!! Helping me get exactly what I could afford, sold me the vehicle, to the best insurance plan, and the finance part all in all a great experience and very kind guys. Thanks so much for all of your help I will definitely be sending family and friends their way!!

Ta
Review №30

Car manager couldnt bother to give me time of day. Just wanted to lowball me for my car and get me out of there. Everything about his body language showed disinterest, couldnt even hold a door. Also couldnt even be polite to the guy who was helping me. I dont intend to return here. Only reason Im giving a second star is that the guy who was actually helping me was friendly.

An
Review №31

They set me an appt to get recalls done and had to order parts the parts hadnt came in yet but didnt let me know the parts hadnt came in and I had my son follow me to drop it off and 2 hrs after I was at work called me to tell me the parts didnt come in

Su
Review №32

They broke my windshield and denied. When we brought the highlander there was no crack. After they serviced and parked the car in their parking lot for whole day, car has a crack. I noticed the crack right after leaving the parking lot to the road. I called immediately, guy on the phone said, come tomorrow. When I went there next day. Manager, Scott denied and shrug his shoulders. I asked to check the cameras, they don’t have cameras covering parking lot.I have two Toyotas. Never taking it there again. Will ask all of my friends and family to avoid this dealer at any cost.

Br
Review №33

Wasted our time and gas. Told us we didn’t need money down just our suv and then after wasting 3 1/2 hours of our time told us we needed 1000 down and the suv. Never shopping with them again. They are liars

Au
Review №34

Great sales department team very attentive and very pleasant. I would highly recommend to anyone Raul and the whole team are 💯

Ta
Review №35

Buying my car was such a wonderful and easy experience. Ryan provided me with the opportunity to look at and test drive multiple cars and assisted in helping me land on my dream car! I couldn’t be happier with my purchase and with the help I received from everyone at Toyota!

Br
Review №36

My experience with Evans Toyota was phenomenal! I have come to this car dealership several times with several ideas of what I want, but never any conclusion. However, Alexander Smith has guided me through each experience and has helped me pick the best car that is the most beneficial for my lifestyle, personal car feature desires, and a payment plan that is both manageable and highly desired. The representatives of Evans Toyota have won me over as a lifetime customer because they are really in it for your best interest and that is what made the experience all the more memorable.

To
Review №37

Chad Volgelwede is the man! He works hard to make sure you’re happy!

Ch
Review №38

First time Ive been in a Dealership, and went for a vehicle on their lot. The staff was cool, friendly and patient while knowing their stuff. Was pretty good to leave with a nicer and newer vehicle at the end, definitely digging this Toyota Corolla. Thanks to both Raul for answering my call and Nick for assisting me through the rest of the details, and sale. If you need a ride, you should head here and get yourself acquainted with their team. Its worth the time!

An
Review №39

Agreed to price for new rav4 prime over the the phone. Drove 90 mins to dealership to get it in writing. They raised the price to $6500 over sticker! (Yes I am not exaggerating) They were going to charge my 1500$ for some weather treatment, and $5000 for *Premium price Adjustment. Never believe what these people tell you.Update: 6-11-21 They have not yet attempted to reach out to me, and I have called the number provided 4 times at different times of the day and no response.Update:6-11-21 later: Dealership did at least reach out to me and apologize with a phone call, so there is that.

Je
Review №40

If you’re looking for a great place to buy a new vehicle but not be pressured into things that aren’t necessary - ask for Matt Horstman. Matt was informative, not pushy and helped me figure out what suited me best. I would recommend him and his service to everyone. Jason was funny and personable. I had an exceptional experience at Evan’s and am happy with my new vehicle.

Ta
Review №41

Chad has helped me find the perfect vehicle for my lifestyle twice now! He is always a joy to work with and cares SO MUCH for his clients. I will recommend him along with a Toyota for years to come! Thank you so much Chad!!

Ke
Review №42

I purchased a new vehicle a week ago. Our sales person, Reggie Rodgers, was top-notch. He provided me with a few different options on my top choices. Extremely knowledgeable about the various models and features. Hes one of the main reasons we keep going back to Evans Toyota.

Bo
Review №43

Great service , good waiting area with lots of room and a place for kids. Great!

Ta
Review №44

I was very pleased with the service I received! The salesman Matt Horstman went above and beyond to make sure I was happy with my choice of vehicle and he never once pressured me into buying something that I did not like. I am extremely happy with my purchase and I would definitely recommend Evans to anyone who is in the market for a vehicle as well as the Matt himself! I will most definitely be back!!

Co
Review №45

Ryan Recker is the best salesman I have ever dealt with. Made the experience so smooth, was so polite, professional and helpful. 10/10 recommend this salesman if you are looking for a car.

Al
Review №46

Haven’t had any issues until today.I get that the statewide mask mandate was lifted but given that the CDC still recommends people wear a mask I would have hoped that at least your staff that interacts with customers would be wearing them. Sadly I was disappointed that despite my great history with them they chose to not respect my health and safety by continuing to wear masks.Because of that I roamed the lot and was speaking with my dad on the phone about the service I was getting. A salesman approached me while I was on the phone and despite the fact it was clear I was on the phone tried to engage in a conversation. A good sales person would have at least waited until it was obvious I was off the phone.Disappointed that I will need to find alternative service solutions for my Prius and will have to shop elsewhere when I’m ready to get another car.

Ti
Review №47

After searching what felt like every dealership in Indiana, Ohio and Kentucky, I came across exactly what I wanted at Evan’s. I called and was put in touch with Kevin Turner, and the next day made the 3 hour drive to Fort Wayne. Kevin and the finance guys were very quick to help with my special purchasing circumstance, and even knocked a few bips off of a rate I had with another lender. Easiest car buying experience I have ever had!

Te
Review №48

The best team around. Chad, Gary, Grant, and Angel treated us with nothing but respect and were there to make us happy. No pressure to buy. Highly recommend!! Tell them Teresa sent you!

An
Review №49

Matt Horstman is one of the best salesman at Evans Toyota. He truly goes above and beyond to make sure his customers are happy with their vehicle. Would highly recommend him to anyone looking for a new or used vehicle.

Ta
Review №50

Chad Voglewede is an awesome salesman! The experience was incredible! He goes above and beyond to help his customers get what they want and need. I have purchased a total of five vehicles from Evans Toyota over the years and Chad is the Best Ever! Along with Tom Fisher at what used to be O’Daniel Oldsmobile, Chad listens to the customer’s needs and genuinely cares about his customers. He is like family. This was a very pleasant buying experience!

Ha
Review №51

Stopped in to pickup some replacement parts. Staff was super friendly. A tad slow in responding to the GOLD 🔔, otherwise a pleasant experience. FYI, parts desk is accessed from inside the facility near waiting area.

Mi
Review №52

The salesman was great. What customer service was Horrible Worst Pl., I’ve ever been I tried contacting the use car manager about an issue with the car I just purchased and they said everything was OK with it and went through an expections even though cars in that price range generally don’t, nonetheless I drive it home to Michigan and find out I have a $1400 on stuff wrong with the car. I would never recommend this place nor will I ever go back for being such a big dealership you would think they will take care of their customers. Also one thing to add to the hole thing In their response to my review they said they would call me management that is guarantee I’ll never hear from them. As they ignored all my calls.

Al
Review №53

Absolutely terrible service when you go for servicing. I’ve never felt more disrespected than I have the three times I’ve been since I’ve owned my car. I paid more for the car to get the free oil changes but apparently I misunderstood when they told me they were 2 a year for as long as I own the car. Will never be back and will never recommend.

Ja
Review №54

Our experience at Evans Toyota was amazing! Alexander Smith was an excellent sales representative and was able to answer all of our questions. The service and financing was pleasant and fast. Will definitely do business there again. Thank you so much!

Gl
Review №55

Ryan was super helpful from the very beginning! He was very friendly in person and worked really hard to make my car buying experience a good one.

Da
Review №56

It was ok for a car dealership. Facility was clean and staff was pleasant

Ga
Review №57

I would highly recommend Evans Toyota and Chad Voglewede to anyone looking for a new car. We simply told him the car we were looking for and our budget and he found the perfect vehicle for our family!

Sc
Review №58

This is the third car (I believe that Evan’s salesman Chad Voglewede has sold me. He has always been friendly and helpful before during and after the sale. I would depend on him again without hesitation.

Br
Review №59

We loved our experience, loved our sales man Alexander, we loved how everyone was helpful and courtesy but most of all we love our new to us ride

Br
Review №60

Terrible, rude, and awful. The sales rep I dealt with was nice, but the Highlander they told us they had the night before was now magically not available. Was willing to get one I wanted but of course would add $1200 in doc and transport fees.So then they undervalue my trade ($1000 below KBB). Talk to the used car manager and he was insulting and said I was giving his sales rep a hard time. Mind you, I drove from Huntington early in the morning to go buy this Highlander that they supposedly had in back. Financing approved...this was a lay up of a sale.Walked out, worked in sales for years and this sales manager was terrible. If you are just willing to sign papers to maximize Evans Toyotas margin, then this is the dealership for you.

Ch
Review №61

Just had a oil change and tires balanced and rotated, started down the highway and the tires sounded like there was a problem went back to toyota checked lug nuts with my fingers and they were loose.

Ro
Review №62

Sales team is on point. Excellent customer service throughout the entire car buying experience. Go see Raul Vidal if you need a new Toyota.

Ab
Review №63

We have never owed a foreign vehicle but when we started looking and researching about a month ago stopped here. They are super friendly and helpful. We never felt pressured or rushed to make a decision. Logan stayed with us throughout the whole process and never looked or acted frustrated or impatient with us. From watching others with their person it seemed to be company wide. I will diffently be using them for the next vehicle. THANK YOU LOGAN AND EVANS TOYOTA for the service you provided us today.

La
Review №64

Evans Toyota is a really great place to buy a car, but as soon as you sign everything they could care less about your questions or concerns. It’s very disappointing. The insurance department is very rude and quoted me a policy that was very expensive and not even close to what I’m paying now. After I found a better policy and asked Toyota to cancel the one I got from them, they must’ve forgotten because I still got charged for it. I’m still waiting for a refund from the insurance company 2 weeks later and any call I make to Evans Toyota is sent to voicemail or I am hung up on. One employee even mentioned to me, “this is not my problem, call corporate” right before hanging up on me. So I would recommend buying a car there because they will get you a decent deal, but the customer service is not what it should be and the staff clearly only cares about the sale and not about you.

Ky
Review №65

Had an amazing experience purchasing a new 2021 limited nightshade 4Runner for my wife from Evans Toyota!! Chad Voglewede helped with purchasing and he did a phenomenal job and made the experience quick and easy!! I highly recommend Evans Toyota for anyone to purchase a new car too getting the best service in town!! Extremely happy with my experience!!!

Ab
Review №66

I had the best experience at Evans Toyota! Not only did they get back to me super quick with all of my questions but their dealer offers more than any other dealer I’ve ever been to! My husband even decided to purchase a car from them shortly after! I’ll be recommending Evans for all of my friends and family looking for a Toyota!

Ja
Review №67

I was a LOYAL GM customer for 20 years. Discouraged by vehicles that are worn out when they are paid off. Several friends recommended Toyotas for their reliability. Chad at Evans took excellent care of me, and I could not be happier with my 2020 Highlander. Great vehicle, great experience! Thank you Chad!

Da
Review №68

Great service, always & they care about you!

Lo
Review №69

Had an excellent experience purchasing a new 2021 Highlander today at Evans Toyota in Ft Wayne. The sales person, Brandon Mainz, was quite knowledgeable about the model we wanted. Also thorough as he went through the entire process with us. He asked us excellent questions, listened well to our responses, answered our questions, and then assisted us in setting up our phones with the new technology in the vehicle. The manager, Sam, was respectful and not pushy as he negotiated a deal that (I believe) we were both pleased with. Have to mention the financial manager, Mr Cramer. He efficiently (as possible with all those forms!) took us through all the paperwork and was a pleasure to work with as well. May have been the best car buying experience I can remember. Only negative was the time commitment of 3+ hours. Bought our third Toyota Highlander. Really like the new upgrades, especially the safety and technology. Finally.... Apple Play enabled!!

sy
Review №70

My boyfriend and I went to Toyota yesterday to look/purchase a used 2017 Honda. Our sales man was Allyn, HE WAS WONDERFUL. He was not pushy, did not run to our car, and got us the deal we really wanted. I highly recommend requesting him for your business. He was incredibly helpful, talkative, he joked around, once papers were signed he didnt just abandone us and he gave our 4 year old a teddy bear (which she has NOT put down since.) The entire experience was just wonderful.Finance was quick and we didnt spend the entire day there.5 out 5 recommendation.

Ci
Review №71

I have bought a 2016 Rav & a 2018 Sienna from Evans. The first thing I noticed about John Geiger was his disposition. It is one of his greatest assets. He is very knowledgeable and talks to the customers in a language we understand. Over the course of four years Ive observed how he interacts with customers. Giving each of us his full attention. He is a great guy.

Ta
Review №72

We went to Evans Toyota for a used car. We werent the easiest of clients because we were very specific on what we wanted and did not have a lot of money to put down. It took a little time because they searched and searched for the best deal and even discounted the price of the car to help us. I was very pleased!

Be
Review №73

Someone was always checking to see if I needed anything. Friendly, clean, not pushy

Ga
Review №74

Used the Costco purchase program. Car we wanted was not in stock at this dealer but they found it in Ohio...just what we were looking for (Camry SE Hybrid). The first two tanks of gas were used to get us 46 mi/gal which I am pleased with. Car rides well! Evans (Matt & Reggie) did a great job of getting us what we were looking for!

Kr
Review №75

Chad Voglewede was great! Down to earth, patient, and wanted the best for us and our family. He is truly an honest man! Go see him today if you are looking for a new vehicle! Thank you Chad foe everything and making it right!

De
Review №76

My husband and I leased a 2021 RAV4 with the help of Chad Voglewede. He listened to our price range and gave us a couple options to consider and did everything he could to give us a positive experience. It doesn’t end there - he has been very accommodating in answering further questions and clarifications since our purchase. He has worked so hard to be sure we are happy!

Ja
Review №77

Excellent people at the Service Desk & absolutely great mechanics. The Service Advisors kept myself informed of the work progress, in my situation, and I observed that same information flow with other customers. I was even invited to speak with the Service Technician working on my vehicle, excellent employee. And since I was there awhile for my service...Evans sales folks were friendly.... as were all the customers.Good Experience ‼️

ch
Review №78

Car broke down day after I got it from here. 6k car turned to a 8k car.

Ab
Review №79

My problem was not fixed but has been informed it is fixed.I dont know how correct is the Alignment device.

Ay
Review №80

Very great service.

Jo
Review №81

Overall good experience, everything seemed to be explained in a honest manner and I ended up with the car I wanted while also feeling more confident about the decision. Chad Voglewede was the sales representative.

Ky
Review №82

ODaniel Jeep paid $6000 more for my truck then Evans offered. No trade in, just buying it. These people tried to screw me.

Da
Review №83

Matt Horstman is the reason why I decided to try again to buy a car at Evans. I was picky and sometimes undecided but Matt was patient and helpful and we ended up finding the right automobile. Thanks, Matt!

Ja
Review №84

They are very customer driven and Chad Voglewede is the best salesman I’ve ever had. I told him my budget and he actually got me in a vehicle below that. I never thought I would leave Ford, but Evan’s Toyota changed my decision!

sa
Review №85

Bought my new car MAZDA6 from here and wasn’t a bad experience. The insurance talk isn’t pushy and the sales staff are willing to cut a deal if you’re willing to wait and make sure it’s the one you need. Would recommend and go again.

Ri
Review №86

Purchasing a car is one of my least favorite things but working with Evans Toyota was actually enjoyable. Usually as soon as you drive onto the lot the vultures start circling but that wasn’t the case with Evans. Our salesman, Will Sears, was prompt in introducing himself and offering his services without being overly aggressive. His product knowledge was evident not only concerning Toyota but competitors products as well. The follow up after my first visit was timely and professional. The biggest surprise came when I returned to the dealership hopefully to work out the details and pricing and set a date to pick up my new Highlander. In just a couple of hours all of the details were worked out and the car was ready for me to drive home. I’m very happy with my new Toyota and I’m looking forward to working with the entire team at Evans.

le
Review №87

Excellent product knowledge with friendly low NO pressure sales person. Chad Voglewede was our sales rep. Professional courteous and knowledgeable. Thank you Chad!

Pe
Review №88

Lacey Aldrich is a great asset to your team! She is a very hard worker and very good at her job! She went above and beyond for us by helping and checking into renting a van for a upcoming weekend getaway In about a month! Lacey deserves this recognition because of how great of a person she is!

Ni
Review №89

Chad Voglewede was an amazing salesman. He worked with me to get into a 2021 Tacoma TRD Sport. At first, I was not sure which Toyota i could see myself driving. He went over everything Toyota had to offer, and made sure that I was able to drive off in the Tacoma. I did not feel pressured into buying the car, I signed when we came to an agreement. Looking forward to purchasing from Chad again in the future.

Ri
Review №90

Excellent and expedient service! We will only use Evans Toyota for our maintenance needs.

Da
Review №91

Chad Voglewede was fantastic! We are so happy with our new Toyota!

Ro
Review №92

All around Awesome Service! Everyone there was very friendly, and took care of me throughout the purchase of my used vehicle. I highly recommend Evans Toyota for your next vehicle purchase!! 5 Stars for sure!

BD
Review №93

5 stars for Brandon Mainz my sales associate. Nice, knowledgeable, and got me into my 1st Taco! Thanks Brandon. I’m loving it!!

Br
Review №94

They care about customer experience. Always available when you need them.

Le
Review №95

Had my 1st service on my new Tacoma today. In and out quickly. Staff courteous and professional.

Ba
Review №96

My experience was fine. But while there I witnessed a employee be VERY rude to an elder customer. And I mean VERY rude

Je
Review №97

Got us a car that we needed and worked with us.

Pa
Review №98

A bunch of scammers and liars. A very deceptive truth in lending form . Then the slip in the bs warranty that you never ask for. It is amazing that people sell there souls for money. Literally can’t trust anyone these days every one is out to rob you.You could of had a customer for life I bought 4 Toyota in three years . I bought my first and last from crooked evans.

Br
Review №99

Wonderful experience! Brandon was so very helpful. I went there to look at a Honda and ended up with one awesome Toyota highlander Im in love with it. Everyone there was very helpful kind and courteous.

El
Review №100

Chad was very patient and very helpful! Incredibly nice and polite as well! We gave him a price range and he showed us what we had to look at! Ended up with a very nice vechile!

Information
75 Photos
100 Comments
4.2 Rating
  • Address:515 W Coliseum Blvd, Fort Wayne, IN 46808, United States
  • Site:https://www.evanstoyota.com/
  • Phone:+1 260-482-3730
Categories
  • Auto parts store
  • Motor vehicle dealer
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car rental agency
  • Car repair and maintenance
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Service options
  • Same-day delivery:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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