Went to the store today and it was wonderful to see the young Man Nigel and his staff treated me with respect. Normally when I visit the store, the manager treats me and other customers like trash with no respect or dignity. This young man is a true leader, and a the staff looked happy and confident working beside him. It was the first time in months that I saw the store and its employees so positive, I truly enjoyed shopping there today, I made my purchase and actually returned in the afternoon and made a second purchase. Thank you for the outstanding service. Please keep this young man in charge.

Went in to the store to pawn a gold 1oz bar 1 of 20 that I own. Handed to the female behind the counter, she showed it to the guy working with her and returned it to me stating they do not buy gold bars… This is a pawn shop and you don’t buy gold?? I don’t see you staying in business very long if you’re not able to buy gold. So after leaving there went to another pawn shop and they loaned me the money without an issue.

The Rep at Capital Pawn named: Ive was amazing! She helped me find exactly what I needed for my daughters Birthday. A very sweet young lady.

Outstanding customer service the woman had a smile one of the guys help me look for a tool that I needed and they didn’t have it they even took down my name and number so if he comes in the store they would automatically give me a call so that I can come get it Out standing service would recommend it to anybody

I been coming here for years and they always ask how much you would like. They are friendly and they are very nice never rude. I always make sure i come here before i try anyone else cause they are like family here. So Ill tell everyone to go here dont go nowhere else

Love this store and its staff. Shout out to Branden, always helpful super knowledgeable and an all around great guy. I know everytime I shop here customer service is on point!

I had an amazing experience with Capital Pawn today. I had visited another pawn shop and was not happy with the results. They tried convincing me that no other pawn shop would offer more. However, I refused to listen and decided to try another one. I called Capital Pawn up on Palm Beach Blvd spoke with Jonas. I told him what I wanted to pawn and that I was only looking for $100.00 for the item to put with my rent. The other pawn shop was only offering 70 and refused to go any higher. He told me to come inside. When I got there I was greeted with a smile from everyone. He knew exactly who I was when I walked in which was a plus to me. He examined the item to assure it worked and was even able to offer me more then what I asked for. I was really happy with the outcome. I know exactly where to go if I need any future help with selling or pawning an item. Thanks Jonas. Thanks Capital Pawn. You guys are awesome. I highly recommend this place.

Capital Pawn is by far the best pawn shop!!! They give the best price. Awesome customer service. Very friendly people.

This was my first time in this shop and really enjoyed the experience. Carlos was a great help and was able to help me with everything I needed! I will definitely be returning! Thank you Carlos!

Jessica is great!! lovely personality and got me what i needed and fast

Outstanding customer service! All around kind people, very helpful, would highly recommend.

I think I think capital pawn in fort Myers is one of the best the manager and the workers are excellent to the max they are better than Larrys pawn any day Mary genders yet thank you how do I send this

Extremely friendly staff, had trouble with my English Yvette was amazing at getting me the help I needed.

Horrible service I stood in there for 20 minutes to be told I’d be waited on next.I came here with the intention of buying a gold rope Chain speakers for my truck but you just lost out on a 700 dollar sale for being judge mental and helping some else just based on my looks!! Horrible service

Customer service was excellent!!! I came in and was helped by the manager Scott. Very kind and helpful guy. Overall experience here was 5 Star

Ivan greeted me and assisted me on a great tv at a great price. Very polite, professional! I will make this my #1 pawn shop to deal with! Thanks IvanDean SwaffordThe shores

I have been to Capital Pawn several times at a few different locations, and every time I have had an amazing experience, always given the same percentage amount for my items being sold/pawned.. every time.. never any problems. EXCEPT the last time I went to this location, I was given a little over $100 less than what I normally would have been offered. Scott stepped in after the other employee looked up how much everything would be, and started typing back and forth on the computers looking up the things himself.. and then proceeded to offer the lowest amount.. and refused to even budge on the offer even though it was already way less than what I normally would have been offered. He was completely rude about it and didnt do business how you should. How can you give someone the same percentage for items several times and then all of a sudden say they cant do that and offer less.. never had a bad experience with this company until then. Didnt appreciate it, we drive over an hour to bring our things here for how well they take care of us everytime. Probably wont be back to this location because of him. Every other employee there was great and treated me fairly though.

Amazing service gave me an amazing price on my Xbox I would recommend coming hear for. In and out no problems

Andres and Scott was a great help excellent experience nice staff very helpful

I was very pleased with my service at this shop. I highly recommend this place if you are looking to buy, sell or get a loan. When my husband and I walked in we noticed how clean and organized this place is and how well stocked it is with electronics, tools, and jewelry. We were greeted with smiles from the staff and well taken care of. Specifically, Jonas and Scott. Jonas was very helpful, he went above and beyond to help me get what I needed. Jonas and Scott both happily answered any questions I had. I have recommended this wonderful place to my friends and family. I also recommend asking for Jonas or Scott who both seem to love their work very much.Thank you

As soon i as walked i was greeted by mrs jessica she assisted with what was needed in a timely manner even helped me with some information and my purchase awesome place

Awesome friendly store good selection too!

Nigel was very helpful he is good with helping first time gun owners

Great team and good customer service Scott was just ok but Nigel and Jessica made up for it

Great price on Jewelry and great customer Service. Scott is a great person. Very friendly and honest.Pleasure working with Scott.

They have good prices

5 stars man, the staff was polite the store was clean and Carlos helped me out a lot thanks Capital Pawn!

Why does nobody ever answer the phone?! I know you aren’t busy when you first open.

Great selection of items that are quality! Scott was extremely helpful and knowledgeable on products and guided me to great products to purchase. Will shop here again!

Best deals ... They cool with chicos

Great Deals especially on Guns and ammo! Thanks so much Scott

Theyre awesome and they were about to close. But they let me in. Tysm.

Great pawn shop and Scott took good care of me. Highly recommend to people who love to save money!

Great people and great prices! Thank you very much

Thank you Ivan. Very helpful, friendly. Gave me a good deal!!

Jessica and Carlitos wayyyy are amazing

Are super helpfull. Friendly...and the prices are great. Engaging and eager to explain what ever you need. Ty so much!!

Scott is great friendly and funny I love being there when he is working... Must shop they have the best things

The service was great. Everyone was nice and attentive. Customer service is great!

Very good customer service from the moment I walked in the door. Ivan was very helpful with the checkout process. Also Scott was helpful and help me find exactly what I needed. Definitely recommend coming here!!

Great experience , i moved here not to long ago and i felt very welcomed! Received great customer service from Scott , amazing workers and great environment! Would visit again.

Jess and Yvette are star employees !! I stopped going to 3 other shops to come see them here. Always very fair with me

Nigel and Scott super helpful with my loans :)

People there at the Capital Pawn are very easy to talk to Very polite And very knowledgeable about the items that they are sellingI highly recommend shopping there

Amazing Service , Great Prices, had an issue with a purchase and was tooken care of right away i highly reccomend i drive from Labelle to this Capital Pawn for ALL my needs !!!!

Great stuff amazing deals.. Manager is easy going and friendly. Referring everyone to them

Scott was very helpful, and Ivan got me the best prices for my jewelry!

Julia’s was so Great ! Very attentive and helpful . If you are looking for something or even good price stop by

The guys here are awesome. Ivan and Scott know their stuff. They were extremely friendly and answered all questions we had. I’m definitely returning.

Great place for all your pawning needs staff super friendly and there here to help

This place is the best. Great prices fast service and if you want to help by the best ask for Kelly medina😁😁😁😁😁

Awesome people who took care ok me. Look for Jonas the man I very nice and will work with you.

Awesome service, will come back again!

Everybody is super friendly and helpful! Also offer the best prices around!

Aye the dude scott at the palm beach store was a great salesman...very polite and understanding to my wants...he need a promotion #TeamSCOTT

Amazing prices! The staff are remarkable.

Ivan and scott are really good guys and always take care of the customers and awesome at what they do if you want a good deal and want to be treated with respect I highly recommend them for all your needs so if anyone is looking too pawn or buy anything from a pawnshop go to a capital pawn near you they wont try to rip you off or lowball you thanks again guys

One of the best services I’ve had in swfl

Awesome customer service!! Ask for jonas very knowledgeable and sweet. Will recommend to fam and friends 💯

Scott gives first class service He is the reason i come here.

Hands down the best service/ experience I have every had with any pawn shop they always give fair prices and are always willing to work with customers to beat help their needs I highly recommend coming to this place you won’t regret it and will definitely love the friendly environment

Do you need a gun license to buy a gun from here ?

I love to prowl around pawn shops and very often find cool stuff, which is what I was doing today. I had stopped by one one of the local shops, (with the yellow sign), and after looking at over priced junk and being ignored for 20 minutes, I left. As I was walking to my truck I noticed there was a shop just across a little side street from the first one, and.I decided to check it out, and am glad I did. I walked into Capitol Pawn and was greeted by a number of employees. The items displayed were in much better shape, and the prices were reasonable. it was clean and the items well displayed. It was like the places I loved to prowl on the west coast. I noticed a little .22 rifle and asked if we could negotiate the price a bit. The friendly young ladies behind the counters told me it was a managers call, and one went to get Ivan, the manager. I spoke with Ivan, a very nice guy, and we agreed on a price. It was a great deal, which I couldnt refuse.If you are tired of being treated like trash when looking through pawn shops, try Capitol. Good folks, good inventory, and clean. There were also about 10 customers walking around, which was 10 more than the shop with the yellow sign. I was very satisfied.

Amazing service highly recommend y’all come shop here great customer service 🥰 I got the perfect gift for my momma

Great team of people and very knowledgeable. They go above and beyond.

Awesome place to pawn or sell the offer the best prices and also willing to negotiate I definitely recommend!!

Great customer service, polite employees.

Ivan at the location off Palm Beach is amazing, professional and just a great person! The location is clean and friendly. Great place to get to help or findings you’re looking for !!! ❤️💙Sincerely,A happy customer .

Awsome store. I dont even consider it a pawn shop..excellent customer service and they are the best in town !!!

Yvette is very helpful and nice

Fast service!

Great customer service. Best in town

Great customer service, very friendly staff!

Great customer service. Will definitely be a repeat customer.

Out of the many pawn stores in town , hands down- this one is my favorite.Great service, great finds and awesome deals! A big thanks Elly, she was very knowledgeable And answered all Of my questions. I will definitely be back again.

Scott had very good customer service and really nice would definitely come back

I have been a client for about three years and they are always willing and ready to assist me in all of my needs to purchasing , selling, and pawning very efficient and friendly . Thanks Capital Pawn for your wonderful service.

I absolutely love this store i definitely recommend shoppng here

Fantastic staff! Such a welcoming environment ☺

Such a clean store they give the best prices and help me out with more money when I need to pawn my item they never disappoint and they are all friendly ! Come to capital pawn in fort Myers you won’t go wrong !!!! They treat me like family

Wonderful service and quick!

This store is awesome if you need any help ask for Ivan this guy is the best The store is always friendly and are willing to help you out I give this store five stars

Scott was awesome. I recommend everyone to go there

I called to inquire about a power cord, unfortunately they did have it however a wonderful gentleman gave me great advice and I was able to find what I was looking for based off of our conversation. These guys are great. Highly recommended!!

I visited capital pawn today and would be proud to say that NULA WAS VERY EFFICIENT HELPFUL EXCELLENT AT HER JOB AND HAS THE BEST SMILE AND PERSONALITY . YOU ARE LUCKY TO HAVE HER AS AN EMPLOYEE I WILL BE BACK

I drive the extra miles to go to this pawn shop.they treat me great and I get great prices from them that other pawn shops wont give you.the customer service is outstanding and its quick and easy.if your looking for a pawn shop, this is the one to go to.

Great group of people. They are fast, friendly and efficient. The customer service is outstanding. I will definitely be back.

I’ve been looking for a specific drill for work everywhere and they had it ! Such great customer service and the staff was so helpful and amazing! Nice organized store I will be back for more business. Thank you Capital Pawn !!

Excellent service courteous and fair deals I would highly recommend Will be going back to purchase other items very friendly atmosphere

Great place if you need help! Really appreciate the friendly service.

Awesome experience from the minute I stepped in the door! I was greeted with smiles an hello’s and Nury took time to show me whatever I asked to see. With a smile !!! Great place to find what you need. She even called other stores for something I was looking for. Definitely will go back. Thanks Nury

Best customer service, great store and very clean they are so nice I recommend and WILL be back

Wouldnt go to any other pawn but this one.love this pawn shop not only do they give you big money for pawning or selling ur item.the store is cheap to and they work with you highly recommend wouldnt go to any other pawn shop but this one

Excellent customer service!! Ivan helped me out with everything and made it a fast and enjoyable experience! I will definitely be coming back!!

Jessica is amazin!!

Most of the people who work there look like they really care about the establishment and the customers, but when one only wants to be on the phone and just sign, they can do better.

Very friendly personal, usually get movies and always great conditions basically new. Always like to roam around and notice great deals. Young lady name kandi was very patient and very helpful with my million questions i have before i buy anything. Will recommend thanks to her customer service skills makes you feel like a trust worthy company.

Jessica is great!!

Great place to get electronics PS4 stuff. Quality products at amazing prices, dont waste your time on letgo or eBay dealing with strangers. Really liked dealing with Ivan, he knows his stuff, hate to admit it but hes pretty fair and reasonable as well.

Great guys to deal with. Good selection of NOT junk like other places you go to.