We absolutely love this place! We called to find a sleeper sofa and THE NICEST sales person said they had many, to come in and ask for her and shed happily help us. Her name is Linda and she is fantastic! She took us around to look at the many choices. She made appropriate suggestions without pressuring or rushing us. We LOVE our purchase and will definitely be back. We will also ask for Linda again. Shes exceptional!

I want to say thank you to Cynthia Willis, she is very helpful and kind. Love what you have done for us. Me and my wife are very happy with our decision and thank you for guide us in our process

Felipe was super professional and made my furniture shopping experience a pleasant one. His customer service skills are great. Would recommend him to anyone.

Teresita took time to make sure we had everything we needed and what I wanted. She is very patient and does not pressure you. I refer all family and friends to her. She is magnificent.

Cynthia is an absolute amazing salesperson and more importantly person!! We bought new construction and she helped us furnish 4 full rooms (living, dining and 2 bedrooms) for over $12k and we will definitely come back to finish the rest of the house and definitely look for her again! She was pleasant, informative and knowledgeable. She made such a stressful experience amazing especially for out of timers like us!!! We actually bought from Rooms to Go 25 years ago and it’s only gotten better over the years! Rooms to go definitely has a keeper with her and it wouldn’t be the same place without her! !! Thank you for such a great experience and we will definitely spread the word of how amazing everything was!!!

Cynthia at Rooms to Go was very Helpful. She did not make us feel rushed nor lurked around every corner we turned. We left went to another store where we felt someone was forcing us into something we didn’t not want. We came back 3 hours later and Cynthia remembers our name. Thank you for all your Help!!!!

I realize that most furniture stores are low on stock right now so I knew I would be waiting awhile before it was delivered. I was actually surprised it came on the day they promised. The salesman was nice in the store but was not really knowledgeable of most of the furniture. After we found a couch to order, he placed the order and ultimately added stain protector to both pieces without asking. That added $100 to our purchase. That is just not cool. The sectional we ordered was called BEIGE in color. When the delivery men came and unpacked our sectional outside, my husband noticed the color on the package said STONE. This looks similar to the couch we ordered but I dont recall it being so white in color ~ we would have never ordered a white sectional sofa. I checked the SKU # and it is different so we in fact got an entirely different sectional even if it looks similar. There is also a place on the back of one of the sectionals where I noticed a hole and see that one of the upholstery nails is not pounded in so will try to repair that ourselves. When one of the delivery guys was putting the feet on the couch, he noted that they were short one screw. I dont think I will ever order from this company again. Not all that satisfied. Dont even want to deal with customer service and have it returned after 2 months waiting. I just hope this furniture holds up for 2 adults use.

Kelvin Diaz was the sales person that helped my husband and me. We spent two days with Kelvin and on the first day we saw some things but still wanted to visit other places. He was beyond helpful and very knowledgeable. He left such an impression on us that on Sunday we returned and purchased many items from him. He put things together for us, we never seemed rushed and he gave us space through the process. He checked in on us and didn’t follow us around which as we all know could be quite annoying. I really enjoyed this experience and recommend Kelvin to anyone looking for furniture.Joann and Mitch G

We visited Rooms to Go and were greeted by Mina. She was so pleasant and helpful during our shopping experience. Even though Mina hasn’t been working there very long, she was very knowledgeable like someone who had been there much longer.Because of her exceptional service we ended up purchasing a bedroom set, two sets of tables and chairs, and 2 Accent swivel chairs. We also thought the prices were very good.Overall our experience was great and Mina made it very special. She really cared! Thank you!

Rey was very patient and informative of the different products.Great guy to work with.

After being ignored by the previous sales person, Lisa was brought to help me.She was extremely helpful. She answered all of my questions and made me comfortable about my purchase. She was informative and explained all the fine print to me. If you need a good sales person, ask for Lisa

Our salesperson, Linda, was awesome! Will definitely be back and ask for her again! Great experience!

Been in the market for furnishing my second bedroom. Upon arrival we were greeted promptly by Beverly . She asked us some quick questions which helped steered us in the right direction. Easiest and most pleasant furniture buying experience I’ve had. Will be telling my friends and family about Beverly for sure!

Aj really helped me out with any concerns and or issues I may have had. Very nice respectful young man. Great service! Will definitely request him, Next time

Our experience at the Rooms to Go on Cleveland ave Fort Myers was awesome. It helped that we were able to look online and choose first, but once we got there Mina greeted us and was very helpful. Mina was very pleasant and knowledgeable and was able to help us get the set we liked. Thank you Mina , we really appreciate what you did for us and hopefully other customers get to experience your professionalism.

Mina was wonderful! She took the time to go over the entire process, and was patient with me trying different couches. She gave me her personal cell number with any questions or concerns. She did a wonderful job.

I had the best experience today and in a long time. Eddy saw me today. He was very friendly and very professional. He perfectly attended to all my concerns and also my needs. Better impossible

Edwin was knowledgeable and helpful. He provided enough options to suit our individual need when selecting a mattress.

I met with Cynthia today and she was extremely energetic and informative. She was not pushy or the typical salesperson but instead made me feel comfortable and assisted me in my purchase of a new living room set! Definitely go to see Cynthia if you visit RTG, she’s the best!

What an absolute amazing shopping experience I had with Beverly R. !!! She listened, suggested and even took time to measure things out properly with me. I bought a gorgeous sectional with such ease and confidence that I now am eagerly awaiting my delivery.Beverly was the best kind of sales woman, she treated me as if I were her bestie and we were just shopping the day away !!! What an absolute treasure you have in location !!! Kudos to you Beverly for such an outstanding ability to listen and make the entire experience a wonderful one !!!! Thank you !

Darlene is the best. Go in and ask for her because she “is always there”. What a nice person!!!

Received amazing service from Teresita Hernandez at Rooms to Go Fort Myers. Worked with me to find items available for quick delivery as one of the other big furniture stores had left me with only two options, change my lease and move in early (which would result in a change in lease terms) or sleeping and sitting on the floor for 2-3 nights, which I learned of the delivery issues only after I called the store with an unrelated question. I walked into Rooms to Go not expecting much as the items were needed fairly quickly. Teresita worked diligently to help get me what I needed. The next morning I realized I had forgotten to add an item and wanted to change styles on another. Not a problem for Teresita. She placed the order for the extra item and modified my other selection. Lovely lady, no pressure sales like other stores and a pleasure to work with. Will be back.

Teresita was wonderful! She met us at the door and showed us the bedroom sets we were looking to see in person after looking online. She was knowledgeable about all the coordinating pieces and made the sales process easy as can be. She was friendly and helpful along the way! Would absolutely come back to work with her! Didn’t have the same experience at the Naples store so we drove to Fort Meyers. Glad we made the drive from Naples. Totally worth the time!

Thank you Mr. Edwin for being patient with me and my son. While we look for a mattress for his bed. I look forward to working with you again in the near future with my room. If your looking for furniture Mr. Edwin is the person to go to. His pretty knowledgeable about the furniture and was able to assist me with all of my questions.

Lisa is my entire family’s go to salesperson at Rooms To Go! She always goes above and beyond to help us and makes herself available by phone and in person. She has great knowledge in the products and is always honest! Will never go anywhere else! Love her and can’t say enough good things about her!

Shout out to Darlene located at the rooms to go in ft Myers! She took great care of me, knew exactly what to show me in the show room and explained the whole financial process. I will absolutely be coming back for the rest of my future furniture purchases thanks to her, God bless your soul Darlene!

Darlene Rivera was so helpful in helping me with my new couch and area rug purchase. She was not pushy and instead gave me options and let me have time to make my final decision. The buying experience was seamless and easy. Thank you.

Our first time at Rooms 2 Go was a great exceptional experience. Cynthia greeted us at the door and asked if there was anything she could help us with and she pointed us to the right direction and gave us the freedom of roaming around until we found the dining room set. Cynthia asked any questions we had and made our purchase easy and stress free. Me and my husband will be coming back to purchase more for our home. Cynthia was great and very informative, she is an asset to have there. Thank you The Hernandez’s

Absolutely horrible post sale support. Furniture was delivered damaged. Was informed by delivery team that I would be contacted within the hour. Delivery follow up call again assured me I would hear from service. I have called every day for last 5 days. Left on hold for an hour plus each time. Tried chat option. Only available if you are buying. This has totally ruined the entire experience which started with a great sales agent. Disgusted.

Linda was amazing. She walked us through a number of options and price points, eventually helping us find exactly the right bed. She was very knowledgeable on the financing options as well. Great experience!! 5 star!

Went in to the Fort Meyers Store. Worked with Beverly. Absolute best experience while shopping. She listened to what I needed, took time to show me every possible option and never pushed more on me. She then went through all the delivery time frames for each item until we put together a group of needed furniture that would be delivered in the required time frame. I will be going there again and I will request to work with Beverly, she made the experience as easy and stress free as possible. Heres hoping that delivery and set up go as well as the initial shopping did.

Had a great time thanks to Patricia’s help. She made things so much easier while we were trying to pick out a couch for our house. If you’re going to Rooms To Go definitely look for Patricia!

Patricia is very knowledgeable about the mattresses, was easy to work with and no pressure sales and very personable.

Ray was awesome very helpful. Great sale.thank you.

Patricia is amazing- made my furniture purchase comfortable and she was most helpful. Thank you Patricia!

Kelvin helps me to pick a great mattress set with adjustable!!! Recommend to work with him 100%!!!

I was looking for a new sectional for my new home and one of the store was rooms to go.Here I was greeted by Joe Clime, and let me tell you this guy was so friendly and knowledgeable, he showed me around and he was able to find just what I wanted. Had a few issues with delivery, I called Joe and there he was making sure everything was taking care of. Love my new sectional and love the services provided. I definitely recommend rooms to go.

We really enjoyed our time at rooms to go because of our sales associate Lisa Snyder!!! She was very helpful with our questions and answered very informatively. Lisa was very kind and nice to us! I appreciated that she made us feel at home and helped us but gave us our space to make decisions of our own! We made a new friend and will definitely return to purchase more furniture for our home from Lisa!!! Thank you Lisa!

Mina Donahue was the sales person that helped me with my order. She was extremely polite and very helpful in helping select the best sofa and loveseat for the coffee tables and end tables that I have in my home.She made an excellent recommendation for the matching lamps as well.The most important part of the experience is that I needed to get my furniture as quickly as possible, and she made that happen.I will be returning for another purchase in October and look forward to working with her again.She is a Great Asset to Rooms To Go. The entire process was pain free!Kind Regards,Ray Curbelo

Disney in customer service is amazing. She has shown so much compassion when it comes to her customers. She has gone way and beyond in guarantee that I was 100% satisfy no matter what it took. Thank you so much for everything you have done for me. Rooms To Go is very lucky to have an employee like you!

Reasonable price for quality, in style furniture. Delivery date reasonable. Darlene R. was personable, attentive and listened to our needs. She didn’t push us toward more expensive items. She worked with us to get the best items for the best price for our needs.

Had a great shopping experience with Patricia. She was very patient and informative while we were deciding what furniture we wanted. Albert also helped us to decide on the mattress of our dreams. Definitely recommend coming back.

Dont order from here the couch sets are always on back order and when you finally receive your order and there is a problem they tell you that they no longer make that couch set. This business is a joke!! Ive been waiting SIX MONTHS FOR MY SECTIONAL they dropped it off with the wrong pieces then they told me (1) it will take weeks to get the right part (2) the piece you need is out of stock so we will upgrade you to a power recliner piece that I dont want and now (3) they no longer make the non power piece so I HAVE to have two different couches basically half powered and half non powered lol all the managers tell you something different never ever order from this place !!!!!!

We just purchased a bedroom set and dining room set from Ray Weaver. He is a great salesperson. He was very knowledgeable and extremely friendly and helpful.

Went to purchase a living room set. Darlene was super helpful and gave us space to look around and make a choice. She wasn’t pushy nor did she rush us. She laid everything out clearly. Glad she was able to help us and pick out the perfect set for our home

Darlene met us at the door and listened to what I wanted. Took me right to the chair I was interested in. Was happy to let me bring a pillow from the chairs to match with a couch. She let me loose in the store to look and think about stuff on my own but was close by if I needed anything. Met up with her to see if my choices were available and we ordered my new furniture. Couldn’t be happier. Thank you Miss Darlene. Love my experience and my chairs and couch.

We came to rooms to just look but came out the store with a new bedroom set. Lisa did such an amazing job, she gave us the time and space to look and check furniture out. She also took the time to explain and discuss all our option. Lisa is the best in the biz!

I recommend Rooms To Go to all. I walked into the entrance and was immediately greeted by Ray. He is very personable and knowledgeable. Ray didnt waste any time by asking me what I was looking for. I was able to pick out exactly what I loved for each room in my house with his expertise. Great job Ray and thank you very much you made my life a little easier.

Linda Ball helped me furnish my entire house. She was AMAZING!! She made sure I knew what was in stock before I bought so I didn’t have to be disappointed with not getting it right away on every single item. She spent several hours with me and made me feel like I was her only customer. Highly recommend!!!

Maritza was wonderful to work with and so hopeful. I enjoyed working with her and definitely will come back.I highly recommend her!

Thoroughly enjoyed my recent experience at Rooms to Go in Fort Myers. I had my eye on two pieces of furniture after reviewing Memorial Day ads online. Lisa, a senior sales associate, greeted me at the door and showed me to each of the pieces. She was kind and friendly, and most of all understanding of the fact that I was shopping with two kids in tow. I left with a delivery date much sooner than I anticipated, so I am thrilled! I’ll be sending my family to visit Lisa in the near future!

Julio was the best!! We have been to so many stores and this was the best experience. If you go do yourself a favor and ask for Julio. You won’t be disappointed.

It was a great experience to be able to find my dining chairs so quickly with the help of Mina. Her input helped with making our decisions. She has great customer service skills and just a sweet person.

Darlene Rivera was very attentive and knowledgeable about the furniture that is available in the store. She was helpful and gave us space to walk around and make our decision. Highly recommend!

Cynthia was amazing…..so good with our first purchase of a dinning set that we came back a month later for her to help us achieve a gorgeous living room set. Had a time limit that day and she wrapped us up and out the door in 45 mins!!Shari Wilson

Really nice shopping experience. The store is comfortable and beautifully decorated. Robert, our salesman, was helpful without being pushy. Not sure about delivery yet, as wait times are long due to industry shortages.

I visited Rooms to go to purchase a bed. After speaking with the sales Rep. Beverly Rodriguez, I shared of the problems I have with my back. She suggested I buy the adjustable bed that I can control with a remote which also includes massages. I was sold! Beverly was friendly, knowledgeable, and personable. She genuinely cared about my health needs. Thank you Rooms to go!

Purchased an entertainment center with the help of Beverly who went above and beyond and was extremely helpful with all my questions and concerns. Great job Beverly will be back soon for more furniture.

Haley was wonderful and patient with us! She helped us with getting a bunch of furniture for our new home! It was an exciting and fun journey, can’t wait to see how it is all set up :) thank you Haley!

Just purchased a new sectional from Teresita. She was very attentive and honest. We love that. We will be back for shop with her for sure!!

Decent selection of well made furniture at different price points.Sales person was friendly and helpful.Many of the items I was interested in are not available for months so I can only grade on the one delivery so far.They sent one guy in a truck to deliver a king sized mattress. He spoke almost no english and acted as if he didnt know he was taking the old mattress out even though it was discussed when we purchased the new mattress.My husband had to help him which wasnt easy since he is disabled. If this happens with our other deliveries, it will be an issue.

We had Darlene help us today and she was wonderful! We came in looking for a mattress and she went over everything with prior to looking around. We did not feel pressured at all and she did not hound us while we were looking. We have been to stores where every 10 seconds someone is asking if we need anything and hate that. I love how that did not happen here. She did check in with us but gave us room which I really liked!! She was great!!

We worked with Lisa and she was fantastic! She gave us our space as we looked, but then was super helpful when we had questions. She is very family oriented and very upfront with her customers. It was nice she wasn’t just trying to sell us, but trying to build a relationship with us as well! If you go in, ask for Lisa!

Felipe was awesome!!!! Great advice putting things together. Very personable. We would ask for him next time we go in.

First time visiting Rooms To go was a joyful experience” found what I was looking fore unexpectedly. Teresa was just so very helpful and patient and professional it was a pleasure to have had her serving us and look forward to returning soon !!!! Wish I had gone there first when i first started looking around for furniture I would have saved a lot of money. Thanks Teresa Hernandez and ROOMS TO GO SEE YOU SOON

Teresita is the best!Great customer service and Great knowledge of the store inventory!She made my shopping experience wonderful and fun.

Just purchased a new home. Darlene was VERY HELPFUL AND KIND (highly recommend to have her help) She helped us pick and choose/ match up different pieces to really bring our living room together. Best experience at a furniture store we have experienced in a long time.

Felipe helped us out today and he was great! Very patient and accommodating to my needs. Went above and beyond to help me find what I was looking for and insure timely delivery. Overall great experience.

PATRICIA RUIZ IS THE BESTFirst time I was there she was awesome…. Second time for a re-selection she went from the best to out of this world, patient, helpful, and always kind. THANKS FOR BEING SUCH AN AMAZING PERSON PATRICIA

Joe picked up on the exact styles I was looking for right away and helped me piece together the perfect room within my budget. He made the entire process easy and understandable for a first time furniture shopper. Will definitely go back for his help!

Maritza is the absolute best! She spent hours walking through every option, and ultimately helped us create a beautiful bedroom set out of two different models. We were so pleased with her service we returned to outfit our guest room and new barstools for our island. She is the only one we will work with moving forward!!

Haley was very friendly and accommodating! And the purchasing process was very easy. I am excited for my new chair!

I called in to resolve an issue and I spoke to AJ and he was just phenomenal! I tell you what, trying to contact customer service is a huge ordeal and it takes forever. Luckily I got ahold of AJ over the phone and he just was so wonderful. Will be back.

The customer service was excellent. Cynthia was very personable and took her time with us. I am very excited about getting my bedroom set.

Thank you very much to Julio, because he helped us furnish the house.

Linda was great! Had a lot of patience with us being picky trying to find the best furniture for our small apartment. Nice design choices and taste too.

Rooms to go delivery was such a nice experience. They even set up my mattress and box spring on my bed even though it was from a different furniture store and not part of their delivery. They were super friendly, Gerarardo was excellent and helped so much!!

Patricia was an absolute pleasure. Answering all our questions and giving us the best advice. Great woman! And gives us the best options

Joe was very helpful & explained the differences in mattress. He certainly lead me in the right direction & gave us a really great deal.

Darlene Rivera was amazing made our shopping experience so smooth. We would go see her anytime because of her personality and friendliness. See her when you go. Thank you Darlene

Great experience at Rooms to Go! Our sales associate, Felipe Martinez, was incredibly helpful and knowledgeable! We couldnt have been happier with the selection, prices, and service!

Patricia was very helpful, patient and knowledgeable. Very gratifying experience, wr purchase more than originally planned.

Mrs Darlene helped us she was awsome helped us get our couch today and was very helpful definitely recommend from us we will be back in the future

Julian was my salesperson at room to go. Very professional. He recommended different options and showed us different models. I am very happy with my purchase.

We were helped by Mina. She was very helpful and knowledgeable. We were not rushed or pressured in any way and she made it a great experience. Thank you.

Julio - Excellent customer service. Very knowledgeable and was not a pushy salesman which made us come back to him for a second time.

Julian Gandara was amazing and professional. Made us feel at home, answered questions and amazing suggestions. Cant wait for our furniture.Thanks Julian.

Edwin, Joe, and Alex were wonderful!! Amazing customer service and went above and beyond to help us. Definitely recommend dealing with them when coming to Rooms to Go!!

Beverly was so nice and friendly. But what I really liked was that she wasnt pressuring me for a sale through the expeirence. She genuinely cares and answered all my questions and concerns..

My husband Frank and I purchased a mattress from Rooms to Go, we had sagging issues. They sent their technician out and replaced it No Charge The replacement had issues as well, we called and spoke to our salesman Edwin Reyes, in turn he spoke to his manager Will Smith and to our amazement we made an appointment and those two gentlemen eased our stress and guaranteed the purchase again for a new mattress.Its terrific to experience such amazing customer service. Rooms To Go should be the learning tool for all furniture stores, their commitment to customer satisfaction is amazing and obviously paramount. I would recommend to all shoppers go to Rooms To Go first, you can not top their integrity and service.

We shopped today at the Rooms to Go in Fort Myers and wow, what exceptional service from Patricia. Patricia was attentive to our every need and made the experience extremely easy and enjoyable for myself and my mother. As a young adult looking to buy my first pieces of furniture, Patricia guided me through the process step by step and made sure I was aware of every fee I would be paying. Patricia is a rockstar to say the least and I would come back specifically for her services alone.

We just Purchased a condo in Fort Myers and I needed to furnish it. I went to Rooms To Go based on a recommendation from a friend. Luckily, I was greeted by Al Lewis. I wasn’t sure where to begin and he was was beyond helpful! Working with him was such a pleasant experience! He helped me so much and wanted to make sure I was happy with what I chose. I would highly recommend going to see him!

Amazing service and friendliness! We stopped in with a good idea of what we wanted, right down to the make of the sofa. When we met with Beverly, she let us know the couch we wanted had a wait of 3 months out before it could be delivered!! She took it upon herself to show us a number of sofas that fit our price range PERFECTLY, and let us see which one had the comfort we needed! She was very helpful and knowledgeable, and now we have an amazing sofa on the way in less than 3 weeks instead of 3 months! THANK YOU BEVERLY 🙂

Linda Ball was great! She was so helpful and up front about everything. We were able to get what we needed and she really was AMAZING.

Bought a couch with the 3 year warranty. Seams ripped within the first month of ownership. Not covered under the b/s warranty. Salesman said everything was covered from spills to tears. To make it worse the seams that tore are from the console where nobody sits. Stay far away from their warranty.

I had to buy a new mattress today, and I must admit that I wasnt looking forward to the experience, as it turned out my fears were unfounded. Lisa was a great help, she answered all my questions without hovering over me during the process. She was also patient with me during my decision process! The mattress is available and will be delivered within 5 days. Thank you Rooms to Go for a great mattress and Lisa for your professionalism!

Lisa has made our whole day, experience and assurance of all these new, needed and amazing products just a pleasure !! We had fun and didn’t feel like it was stressful at all- was great thank you!!

Thank you Patricia for helping us pick out our furniture. Your design expertise was invaluable in selecting our furniture. We appreciate all you did for us. Shopped at many furniture stores but rooms to go is the best. Thank you again Patricia!!!!!!

I recently went to pick out a bedroom set. I was lucky enough to meet Lisa Snyder. She was so friendly and helpful with my purchase! Def ask for her when you go in!!

We went in to the store looking for a new living room set. Many people approached us but they were expecting us to have our mind set and be ready to go, basically cash us out and get paid. Mina however, took the time to go between the 2 sets we were interested in, broke down the prices with taxes and delivery. If you’ve been to Rooms to go you know how tricky it could be to figure out what configuration you want. Also figured out how to get us a different side table instead of a lamp all with a smile on her face and being nothing but professional. If you’re in the area and looking for anything for your house pleeeeeaaaasee go see Mina!!!!!!