I can’t explain how happy I am with my new 2021 Ford Bronco Sport! I’ve had it for about a week now and it’s amazing. A million thanks to the Sam Galloway Ford team, especially Shelly Thompson! Shelly and I have many conversations a couple of weeks prior and she made sure that all of my needs and requests were fulfilled to the best of her ability. Thanks to her this process was smooth sailing and I couldn’t have asked for a better experience. So happy to be apart of the Ford Family!

I wanted to thank everyone at Sam Galloway Ford, especially Mike Longo (Salesman). Your professional ism and dedication to finding the vehicle to fit my families need were beyond reproach. I have never have never had the pleasure of meeting a salesman that is as honest and upfront as yourself. It was an educational and enjoyable experience doing business with you. My family and I look forward to doing business with you in the future. Thank you again for everything.Sincerely,Matthew

Im sharing my personal experience and opinion in regards to my view with Sam Galloway Ford.... I currently financing a vehicle an its a Ford fusion 2014 I love this vehicle an Ford company.. I say a prayer for every employee that works for this company and a blessing for each of you... Stay safe please.. I spoke to an online customer service agent...she was awesome an professional.. thats why Im doing this.. made an appointment..

Our experience at Galloway was extremely favorable. Our salesman (Ron) was very low pressure and competent. He listened to our questions and concerns and he knew his product well. He got us a really good deal for our trade-in and there was no endless haggling as is the norm at most dealerships. We were handled well and we will very likely return for future auto purchases!

I wanted to share our experience with Sam Galloway Ford. We received a letter from Ford saying we had four warranty recalls on our Guy Harvey F-150 truck. From scheduling the call for the work to completing the repairs, the process was very professional. The people were friendly and communicated very well to us. And our truck is driving so much better now and its safer. Thank you!

Loved the service at this place! TODD IS THE MAN! Took great care of us and we left happy with our new F-150!

Absolutely LOVE my bronco sport! Definitely go see Shelly Thomas when you visit. She was amazing and went over and beyond to find me my perfect bronco. Thank you so much.♥️♥️♥️

Our sales person, Matt, was very knowledgeable and extremely helpful to my son with this purchase of his first vehicle. Matt was able to answer all questions and brought up items that we had not thought about. When my son was indecisive Matt was patient and let him take all the time he needed to make his decisions. I recommend anyone buying a vehicle request Matt for your sales person. The absolute best experience for a first time buyer.

I called ahead for an appointment. I told the Advisor what the car was doing. He advised me that there is no longer a fuse to change and the voltage regulator is internal in the alternator. The only way to fix my car is to replace the alternator. I drove there, waited for about one half hour, before he came back out and told me they do not have an alternator in stock.I am not an expert. However, if I tell someone to drive to my business to buy an alternator, and I know which one they need, I think it would be a good idea to actually have that one in stock before telling her to come in.I am also Very unhappy with the 900.00 price tag.And I was told that I will have to make a separate appointment to replace the front brake lines that have been recalled for months now. I would think that if a company cared at all about their customer, they might just make an effort to keep them alive.Not happy

Exceptional management team. They seem to understand customers needs and are very patient with any concerns. You can tell its all about legacy rather than a quick buck. Loved the electronic document signing. Very modern and convenient. Shows that they invest in technology to improve customer experience. My sales person Ron M. was an excellent representation of the Sam Galloway Ford culture. I highly recommend this dealership for your next automobile.

I love my new car ! It was so easy to purchase it from Sam Galloway. I was in a auto accident and broke my leg so it was/is not very easy to get around. I found a Mustang I liked online. After contacting the dealership concerning the interior pictures, I was sent a video by Jeff Rexford showing me what I wanted to see. He & I spoke on email and on the phone concerning viewing the car . He worked around my schedule to show my husband & I the car. I am very impressed on how the whole processed was handled. Jeff even came to my home to deliver the car and we signed papers. It is so nice to be treated so nicely . My husband & I would recommend Jeff & Sam Galloway to anyone that wants a great deal and a simple way to purchase a new car.

For all of us that were out looking for a new 2021 F150 Supercrew Platinum long wheelbase, you know the story. In July of this year, I found only 4 available in the U.S. as follows: one at North Carolina, Scotsdale AZ, Bakersfield CA , northern Fla and one here at Sam Galloway Ford. I immediately reserved a test drive. I was greeted by Keith in commercial sales. I asked him how long it was here? His answer was merely a couple of days. He was forthright in stating that someone activated the auto tailgate release in transit causing damage to the top of the tailgate and the large stainless panel denoting PLATINUM. He also stated that the original buyer went straight to North Carolina to purchase the other available truck. My statement to Keith was : lets make this a scratch and dent sale! He agreed and Sam Galloway went out of their way to make it work.I traded my nearly excellent 2017 Chevy Z71 with a scratch and dent for top dollar and they replaced the damaged stainless PLATINUM panel on the new truck.We negotiated for a bit and settled on a final deal when I asked to retain the damaged panel for the Man Cave and they agreed.In this environment of literally no inventory, especially trucks, they took the time to work a deal. They easily couldve held out for over sticker without any repair to another buyer.Final opinion 5 stars. Sam Galloway performed all promises and is providing great service in this ridiculous environment for a dealership.

Sam Galloway Ford failed me, I took my truck in for recall items. I also decided to have my transmission fluid flushed for $260.00 then new fluid installed. I had to schedule a couple weeks in advance therefore day before service I checked my transmission fluid level and condition,level was spot on condition was fair after 80,000 miles .Owners manual says good for 100,000 miles, well new fluid is better. Well I take truck in for the service and get my truck back I drive 9 miles home and immediately check the fluid, the level was over the full mark in which will blow all the seals out. I then had to remove over a pint of fluid and was shocked to see the fluid was now dirty and dark . I will attach a pic of the fluid, keep in mind only 9 miles after flushing and so called new fluid. I’m furious and will never trust this place. Sam Galloway Ford I’m ashamed of you. People be cautious always verify the work, now I have to get this transmission flushed again and new fluid added.

Looked all over the state for my truck and turns out the best deal was 10 mins from home. Thanks to my sales guy Robert Vary he made it easy and no hassle.

We love this dealership. Bought our second Ford truck and the process was SO simple and easy. Matt Kaynes was on top of everything and the transaction was sooo smooth. Their service department is always right on top of things and renting a loaner is easy - it’s all right there. I won’t buy any other truck from any other dealer

Purchased a vehicle from out of state. Mike Mendoza assisted with my sales experience. Accomplished everything I asked. Any issues brought up were resolved in a timely manner and to my satisfaction. Troy in finance was also extremely helpful and patient. I greatly appreciated the dealership working on the title and registration paperwork to assist in out of state registration.

Doug Hillenbrand is a ture asset to Sam Galloway Ford. We purchased a Ford Ranger and a Ford Escape from Doug and he goes above and beyond assisting the buying and listens to you and explains everything about the vehicles. Doug truly is a great salesman. Everything went smoth a real pleasure to purchase two new Fords! Will have all my services done here and David Hayes will be my service advisor as he is a real asset as well to Sam Galloway! Friendly and very knowledgeable! Great place to buy a safe awesome vehicle!

You can look elsewhere but you will not find a better, more trusting, more communicative and qualified Team - at all levels, than employees at Sam Galloway Ford of Fort Myers. There is no greater value than having your vehicle serviced at a dealer. Your decision to do so speaks volumes about the care and trusted service you receive . . . time after time. A recent repair - plus routine maintenance, was completed in a timely matter. The care and scheduling of said service was top notch. Thank you Advisors Dawn & Dallas, and Service Manager Sally for the wonderful experience!

Always a pleasure having my vehicle serviced at this location. I can not say enough about the professional service dept. and my service writer Heidi was exceptional.

Bryan Rodriguez has been exceptional in his knowledge of the company and industry. He did a great job listening to my needs and what options I have available to me. He is on top of things and extremely responsive when you need things. He is on top of his game and I would highly recommend working with him if you are looking for something personal or for you business as I have done. Great Job Bryan! Keep up the good work.

JOHNNY SANCHEZ 10 ⭐️ ! To the well-deserved hopefully 🙏🏽 upgrading position @ Sam Galloway’s 😊 Johnny is professional for us… always! He’s a HERO 🦸🏼 😉 Thank you ☺️ to my new family for everything, including customer service (JS ! TROY and cleaning 🧹 Team 😃 🦮 Desk 🪧 and Sales Manager 🤠👀😎

Highly recommend taking your vehicle to a different location for work. Dropped our truck off because the service light was on, after being told it was throwing multiple codes and they were trying to diagnose it we were then told it just needed a software update and it was not doing what we stated it was. We were also informed this light that was on means theres something really wrong that would make the wrench light pop up, but they cleared it and updated the software and its gone. Go to pick up the truck today, despite them not giving us any kind of diagnosis and the light immediately came back on. We were also informed our warranty had lapsed, which is fine. But were never even given an estimate to repair whatever is wrong, because obviously just clearing the codes and updating the software did not fix the issue. They even wrote too many to write under the error codes that came up. Guess just clearing everything out is the way to fix all the codes it is throwing.

Picked up my 21 Bronco! I have to thank my salesman Justin B for putting up with all my questions. Ford had some issues in launching the Bronco and Justin kept me up to date on everything. If you’re in the market for a Ford give Justin a call

First of want to thank Keith Auman for taking such great care of us.He provided us with all the service we could possibly need as well as all information.He ensured us the correct numbers, and the truck came with everything and not a single problem.He also made sure to stay in touch with me from beginning to building our Custom F-250 Lariat 2022 truck and giving me details throughout production.As soon as the truck arrived at the dealership he right away got my paperwork started and made sure I could take it home the next day.We want to thank you again for taking care of us and making our experience at ford perfect.We highly recommend Ford Sam Galloway and most especially Mr. Keith for doing a fantastic job!Thank you again, List Distillery Team.

Ive been a customer of Sam Galloway Ford for at least 15 years. Three cars. Ive been a Ford person throughout my life. But Im really a Sam Galloway Ford person because of Mr. Sam Galloway Jr. (RIP) ! I have seen first hand his support to fight poverty and hunger in Fort Myers. He treated everyone with decency, from a homeless person to a business owner. He embraced diversity. So the least I could do to support his endeavors to help people in need in my community was to support his car dealership. This same attitude is what you find at Sam Galloway Ford when you go to service your car. Its not customer service, but the real effort to treat people with respect. I bought my Ford EcoSport about 4 months ago. I love it! I stopped by the Quick Lane for oil change a couple of days ago. Same caring and respectful treatment every time. Thank you guys.

Best experience I have ever had at a dealership. Rom McQuinn was kind and courteous to my needs. Jimmy G was fantastic. I will definitely be back for any future car needs and recommend Ron and Jimmy to all my clients at my salon. Way to go guys!!!

When you come in ask for Jaclyn! She is amazing! This was my first car and she made me feel very comfortable and answered any questions I had! Geoff, the business manager is also great! I’m so happy I went with Lincoln! I highly recommend getting your customer service done by Jaclyn and Geoff! You will not regret it!

I recently bought a truck at Sam Galloway ford, Ronnie Mcquin was my salesman and he was excellent. First sales person that worried about me buying the right truck instead of just trying to sell me some junk. He went above and beyond for us and i will always recommend him to anyone that wants to buy a ford.

It was a great way to purchase my first car at a dealership. Matt K. helped me from looking at different cars, to leaving with a perfect car for me. Even after hes been helpful answering every question I had.

1st time shopping and purchasing here and it won’t be my last. Online process from beginning with Vinny then in person with Cristal and end process with Valerie was great and working with all these people listed made it a perfect painless experience… Valerie is an amazing awesome kind finance person …

I recently purchased a vehicle from here ( Sam Gallaway Ford. )My experience started with a phone call. I spoke with my salesman Matt Kaynes and told him that i had a bad experience at a different Ford dealer.I explained to Matt that I was looking for a specific new vehicle and if he did not have the right one at this time I would be willing to wait until the right one came along. He checked his inventory and said he had something similar to what I was looking for. After seeing this vehicle it was determined this was not the right vehicle. We then discussed other options. Matt then knowing what I wanted had located the vehicle.There was one option that this vehicle did not have, Matt then proceeded to have that option added to the vehicle and no added expense. The sales process was smooth and Matt was very easy to work with. There was never any pressure and the time required to complete this sale was fast.I would highly recommend anyone looking to purchase a new or used vehicle to ask for Matt Kaynes personally.

Amazing service by Ron Mcquinn he treat me and my son like family working with my disaster credit and gave me the best deal amazing place

Great Fast Service as always. I would not take my vehicles to any other service company.

Ask to see a red SUV with a wiper on back window. That was second car DEAN Showed me. I bought my dream car. DEAN was the nicest sales person. I took my time checking car and going on over all the papers. I have been back once for DEAN TO GO OVER MY DRIVERS TV SYSTEM. I ALSO HAVE A SUN ROOF. GREAT SERVICE.

The sales team that helped me purchase my car was absolutely wonderful. Shelley really makes Sam Galloway a great place to purchase a vehicle and I recommend her to everyone coming to look for a car at Sam Galloway.With that being said, their service department is an absolute nightmare. The team that works the front desk are very polite and understanding, however, Service Advisor Dave, in particular, needs to work on his costumer service. He spoke down to me and treated me as if Im an inconvenience rather than a costumer. I asked him multiple times when, or if, my car would be ready that day and he did not give me a straight answer for 3 and a half hours. Only then did he tell me that my car will not be available to take home. I came in to get a trunk latch repaired and made the appointment 3 weeks in advance to ensure that the part would be available when I showed up for the appointment.If you have him as your service provider, prepare to be lied to and irritated by the end of your visit. If he tells you he will be with you in a few minutes or says You will get your car back today expect to be disappointed. I can honestly say he gave me the worst customer service I have ever had in any establishment.

Matt kaynes did an awesome job helping us with what we was looking for. I would highly recommend this sales to get the right price and vehicle for your needs. Very professional

I traded my 2016 F150 for my 2021 F250 i couldnt be more happy with this truck.From day to day issues arise and i believe that the sales and service staff are doing the very best under our current conditions

Ron McQuin at Sam Galloway Ford took exceptional care of us when we were looking for a great deal on a used SUV. He showed genuine concern, answered every question, and was extremely professional and kind throughout the entire experience. He also was so friendly to my children! I was really impressed with his dedication to his role and me as his customer at Sam Galloway Ford. Thank you so much for my new car; I absolutely love it! 10/10 would recommend Ron to anyone looking to buy a car!

I Recently went and purchased a vehicle here 2 weeks ago. Ron V was my salesmen. He was really polite and showed me a vehicle. I absolutely Love. I really felt that he really took the time to listen to my concerns and addressed them Professionally. I will now recommend Everyone I know to go see Ron V. at Sam Galloway and as my Business Grows and my fleet expands Rest assure They will come From Sam Galloway!

Saw an ad on Facebook a few days ago, It was an eye catching deal, those too good to be true deals! So I decided to try my luck, made an appointment, seen what they had to offer and moments later drove out my vehicle with No down payment and a great lease deal! My salesman Tom Babula was very respectful, informative, driven and outgoing. My experience with Joe in financing, exceeded my expectations. IntiallyI walked out on the offers of lease options I was provided, but Joe called down the manager Tami Yost, and Tami went above and beyond. My team of 3, made a deal I couldnt resist! Thank you all!

I went into Sam Galloway Ford to look for a vehicle to be able to tow a travel trailer. It surely did not take long! Initially I was greeted by Ron who first analyzed what my needs were, the rest was easy. He showed me the F-150 test drove the ones he had in stocks and was hooked on the F-150 XLT with the 3.5 V6 dual turbo . Thanks to all at Sam Galloway great people!

Hands-down best experience of my life buying a car. Jared Chapman is an amazing salesman. He was so attentive and made me feel comfortable the whole entire time. I had a trade-in and bought a beautiful used car and I have never been happier with a vehicle in my life. Ps I never write reviews so I must be very happy. Again thank you Jared and the Galloway family!!!

Friendly, efficient service; easy to deal with; generous pricing. Ron McQuinn was Very professional salesperson who answered all of our questions and never made us feel pressured to buy.The sales manager was very accommodating and provided us with good advice and a deal we couldn’t refuse.Only have the vehicle for three days but enjoy driving it so far.

This is our 3rd time coming back and as always the experience was amazing.. The process was quick even though my credit isnt very good, I was able to get the truck I wanted for my husband at the price range I wanted and with a good deal all thanks to Darlene J. If a bank said No she would keep looking and working the numbers until you get it. The Sale associates on all 3 of my experiences were amazing. This time we worked with Justin B. I told him what I needed/wanted, my situation, and he was right on point. Thank you we definitely we will see you next time.

Have bought over 10 new trucks from Shelly Thomas. She is great. Straight to the point. If you encounter a problem she doesnt run away she helps solve it. If you want the best ask for Shelly

We enjoyed the experience from the start to finish.Our salesman Matt Haynes was great. Very knowledgeable of the products and fun. Just the type of person we want to hang out with and buy something from. The finance guy to do the paperwork and finish the deal was quick, knowledgeable and easy (Jason?).We would definitely do business with Sam Galloway again.

Went to see the new Maverick truck that we were interested in. Called first and they said it was in the showroom. When we went in salesman said he couldn’t unlock it to see inside. My husband wanted to sit inside as he is a big guy to see if it was comfortable. Terrible policy and we drove a long way. Very disappointed.

Justin Beyer did an outstanding job for me in my purchase of a used Chevy Tahoe. He was able to answer all my questions about a brand that he doesnt normally sell. He took the time required to look up answers to my questions that he didnt already know and then helped with mybluetooth set up. Very knowledgeable. I would purchase from him again.

Setting up our company fleet account was seamless. Bryan Rodriquez walked us through the entire process and answered any questions we had. He also did a excellent job advocating for us, making sure we received the best deal possible. He made buying multiple vehicles a lot less stressful. Thanks Bryan!

I recently purchased a new F150 from Sam Galloway and I am completely satisfied with my experience. My salesman, Justin Beyer, not only went above and beyond before I decided to purchase the truck, but he also has gone above and beyond after the purchase of the truck. To me, that is what separates the good salesmen from just the typical salesmen where all they care about is getting the sale and once they have the sale, you tend to not hear from them again. I would highly recommend Sam Galloway and asking for Justin as your salesman if you are in the market for a new Ford.

It’s a very nice car dealership. They always treat me very nice. I am 78 & was new to Florida. I can’t say anything bad about them. They serviced my old car & I bought maybe my last one from them.

Great services and attention, but could be deliver the car clean. 🙏🏻

The best auto service experience Ive ever had! I arrived a few minutes before the appointment time and was immediately taken care of. I was greeted by Dawn (who greeted by name) and was immediately impressed with her demeanor. She was knowledgeable and answered all my questions with regard to the process. Understanding that the service would take up to 5 hours I was offered a loaner vehicle that was arranged. I was able to enjoy a great cup of coffee in the lounge that was beautifully appointed. Before I was half way through the coffee Jodi arrived with the necessary paperwork for the loaner. She reviewed the contract with me, we inspected the vehicle and before I knew it I was on the road. I would like to mention the amazing job the team did on servicing our vehicle. The overall experience was excellent. Dawn, Jodi and the entire team deserve more than 5 stars!!

I recently bought a 2016 Hyundai Tucson and I love it so much. Thank you so much Sam Galloway especially Shelly! She was amazing and made it very easy for me to drive out in a new car!

Service department is service with a smile. All service details are explained, and all options for fixing the issue are given. I did not experience any pressure for upgrading or adding on extra service. Everything from online appointments to early drop off to check were easy and efficient. Stephen was my service contact and he made every effort to keep me updated on my cars status. Happy customer here.

Thanks to Justin B. He is the best! He got us into our beautiful new Bronco Sport much sooner than we thought. We live in Naples and went to Ft. Myers just to work with Justin 👍

Sam Galloway Ford is Top Notch from the service department which has taken care of my old F150 for several years and the sales department from which I just purchased another F150. Ron McQuinn in the sales department is absolutely superb in his service from when I purchased the truck through after sales. Many a time I have called Ron to get help and he has always bent over backward to help me find the right people to talk to or to help in other ways. Tony Gerent in the business management team was also top notch in helping with matters in his area of expertise. Overall 5+ stars for all of the team at Sam Galloway Ford, they are great and I will continue to use their services as a very satisfied customer. Well done to all………

This place is truly like family. Shelley Thomas is a treasure trough! I met her in 2016 and I had the pleasure of dealing with her again this year. She is always there to answer any questions and always has a smile to greet you!Thank you Shelley, I love my new car!

I can not believe that I came across Sam Galloway Ford, specifically the honest and awesome salesman, Matt Kaynes. Being a full-time student at FGCU and working full-time, I needed a car to take care of me. I was able to explain to Matt specifically what I needed off of my student credit, and he was able to get me not only the perfect car but a perfect deal.

I recently purchased a Ford Escape Hybrid. Robert Kjoller was my salesperson. He was excellent, patient, knowledgeable and professional. He listened to my concerns and answered all my questions. He also took a great deal of time explaining the features of my new car. Tami Yost, the manager was very friendly and kind. I was so impressed with the entire team. They do a great job continuing the Galloway legacy.

A big thank you to Ron Mcquinn, as always went above and beyond. In this market its really hard to find a vehicle you want and sometimes you need to settle but with the inventory that they have and Ron working hard to get me exactly what I wanted. If you need a vehicle ask for Ron he will do everything he can to get you exactly what you want and in the budget you are wanting to be in.

Cristal and the crew at Galloway is great. What a pleasant experience to deal with them. Thank you

I purchased a used Ford F150 from salesman Eddie Garcia. Sales Mgr Brian and Service Mgr Haley made sure that everything was in perfect working order! I could not be happier with my purchase! Brian, Eddie and Haley really did a wonderful job. 👏Well I went back 2 months later and purchased a second vehicle from this great team. Very happy with Eddie and Brian once again!! 👍👍

So my husband takes his 2011 F-150 to have an oil change and tire rotation yesterday. Picks up the truck, drives home, 45 minutes away, and the tires are NOT rotated! After alerting the dealership about it he gets, sorry, just bring it back and we will do it. Not only sorry service, but even sorrier customer service!

Came in super nervous, was made felt welcome by both Rob Kjoller & Joe Randazzo. They both worked as hard as possible to get me in a great ride. Looking forward to more business with these genies! Thank you guys!

After hearing some of the horror stories from people about how automobile dealerships Overcharge and underservice their customers, I was hesitant to take my vehicle in for service. I have previously had good experiences from dealerships and decided to give Gallow a try. Much to my delight, my experience was thoroughly enjoyable and unexpectedly economical compared to the prices that other vehicle service providers wanted to charge me. For example, Tires Plus planned going to charge me nearly $1,400 just for front brakes. I left Galloway with front brakes, rear brakes, a new battery, and an oil change for just over $1,300.00. I think I got my moneys worth and I shall certainly be taking my vehicle to Galloway in the future.

A few weeks ago my daughter purchased a vehicle at Sam Galloway Ford. With great pleasure I want to share the experience. Upon arrival we were greeted by Tami Yost. A friend of mine told her we were coming and she was asked to greet us. Tami was very cordial and professional. Tami introduced us to a salesperson named David Jackson. In my opinion, and I have purchased many vehicles, David Jackson is the best of the best. From the original greeting, to the purchase, David was friendly, personable, respectful, professional, and very knowledgeable. He did not rush us, nor did he over-sell. We never felt pressured with David. After the purchase we had some upgrades completed on the vehicle, and David Jackson went above and beyond to make sure all was well. He kept us informed of the status and followed up often. He did not have to do this. The sale was completed, yet he took the time to to go that extra step. I plan on purchasing another vehicle in the near future, and I will definitely ask for David Jackson. I highly recommend, not only Sam Galloway Ford, but also David Jackson. You wont be dissappounted!

Could not have asked for a better experience at a car dealership. A friendly atmosphere ,clean and well organized. Doug was not a pressure salesman.

Shelly is awesome! My family has been buying cars from her for years. My twins are turning 17 soon and will be getting their first car from her. Couldnt ask for a more trust worthy person.

If youre looking to buy/lease a car, please do yourself a favor and ask to speak to Justin Beyer. Hes one of the nicest guys you will ever meet. Very understanding, kind, and knowledgeable. Buying a car from Sam Galloway Ford was a breeze thanks to Justin!

My recent visit and first visit was not as great as I expected from such a big service center. The staff was friendly enough however I felt like the shop good have helped me resolve an issue they encountered during a routine oil change and tire rotation.The stereo shop I took my Jeep for upgrades evidently did not return my wheel lug lock key to glove box I did not realize this happened.Now I’m at the service center to get the rotation of tires and it’s brought to my attention the key is missing I believe that rather than send me on my way to figure it out certainly they could have resolved that situation and safely send me on my way as a first and completely satisfied customer. What happens when a more intense and complicated situation rolls through their gate? Hum!

Still the worst service dept in SW Florida! A few years ago I brought my F-250 in to be serviced and have a door weather strip replaced.... They lost my truck in the vehicle holding area for a day and put in the WRONG weather seal on door entry..... So a few year pass and I have a new truck (2021 F-250) that has a manufacturers recall on the windshield so I thought I will give them another try.... The attendant taking my information tells me that the windshield replacement will take 4 days! and Ford will only give me a loaner (rental) for 1 day! So I plainly explain that this is a work truck and I need to work so I will need a vehicle for the allotted time of 4 days esp since this is a FORD problem and solution not a self inflicted repair. The attendant tells me to not yell at her (which I wasnt) and that a manager would have to approve, for the longer loaner and he would call me. He has not called me in 24 hours (still counting)... So I called Sarasota Ford where I purchased the F-250. The gentleman on the phone laughed when I told him the 4 day repair time that was quoted to me at Galloway Ford and said it would take 24 hours. I have a scheduled time and a loaner waiting when I have the truck windshield repaired due to a manufacturer recall in SARASOTA. Galloway Ford has made it plain to see that my time is better served an hour north in Sarasota.... Galloway is still the absolute worst Ford Dealership. I have been living in SW Florida for 20+ years and this Dealership still doesnt quite understand the facts that there are better dealerships very close that understand customer relations and that people can simply go elsewhere to spend money and not lose a vehicle install wrong parts or IF a manufacturer recall is going to take 4 days not make sure you have a vehicle to use for the quoted 4 day window with out the customer PAYING for the rental for a MANUFACTURER (Ford) safety recall. Still waiting on that call back from the manager too................

Had a great experience at Sam Galloway with Shelly! She knew exactly what I wanted, did not beat around the bush and helped me get what I have been looking for. If you go there, definitely ask for Shelly and she will hook you up!

1st time. Dallas was my advisor and did a great job. I assume the mechanics did too. Very highly rated.

Sam Galloway is an awesome dealership! If you need a vehicle please see Bryan Rodriguez, he is very knowledgeable and will get you the best price with quality service! Thank you Bryan for all you do!

I am a customer of Sam Galloway Ford in Fort Myers, FL. Shelley Thomas was my salesperson to purchase my 2021 Edge Titanium. She was the best and I consider her a good friend. I lost my husband in March of 21 and she helped me considerably through all the obstacles of transferring our 2018 Ford F150 from his name to mine so I was able to trade the F150 for my new 2021 Ford Edge. She is the best!!!!Dolores McDermott

ALL STAFF MEMBERS WERE GREAT. THEY TOOK CARE OF ME IN A TIMELY FASHION AND WERE VERY HELPFUL

Bryan Rodriguez is such a great resource. Knowledgeable and has amazing customer service. Highly recommend speaking to him and seeing your options, specially for business.

I was looking for a car identical to the one I left behind in Oregon. Neil Blalock was the very helpful salesman who drove me all over the huge lot, looking for a car that would compare to my car in Oregon. After a few test drives, I hadnt found anything I loved, so I was about to leave. Neil had been looking at his phone the whole time we were together, and when I said I might come back after lunch, wanted to think about one of the cars, he said, Hold on. Theres something that just came in on the back lot. You wont be able to drive it, but you can look at it. We drove to the back and there it was: a white Ford Escape SE with light fabric interior. And it was a 2015, exactly the age of my other car. And it was cheaper than the other cars I had looked at! I was thrilled. It had just come in for a trade-in, so he said he would call me in about three days when it had been cleaned and checked up. Three days later, I had my new Florida car! Neil couldnt have been nicer and he wasnt trying to push me into anything so I really appreciated him. Hes a keeper, Sam Galloway Ford!

We were leasing a truck for 2 years, and wanted to switch it over to buy it but we were out of town and Bryan Rodríguez made the transition easier than ever. Not only did he make it possible and easier he had our payment lowered by 300 dollars. Bryan was awesome and treated us like family, this place is one of a kind.

Had the pleasure of buying my first car (Ford Mustang) with Johnny R and Troy. They helped with the whole process and we’re absolutely excellent. They definitely made the whole experience smooth & a positive thing! Will be back with them again next time.

The quality and workmanship of the vehicle was outstanding the communication between people telling you that they’re going to get back to you and dragging things on longer without letting you know it’s very frustrating everybody says they’re going to call you back and nobody ever does finally I got a number to text and once I text there was still a day and a half to two days before I got an answer. I run a business and the vehicle was supposed to be done on Friday and then it dragged on till Wednesday and then I didn’t pick it up till the following day on Thursday still with a part missing that they never told me was missing they need to work on their communication skills with their people

I always have a positive outcome when I take my vehicle to Sam Galloway. The service manager and staff are awesome and I have never been overcharged. I also love that they offer a free shuttle service.

Went for oil change and tire rotation at quick lube. One hour and forty minutes later my car was ready. This is the second time I requested weather stripping repair. Write up person first time said part was on order and I would be notified. Never happened. Just did it again still waiting for response. I am a Ford retired employee and wish they would step up their game.

My family and I trust Sam Galloway Ford when it comes to choosing the right new car. Not to mention the incredible care and attention provided by Bryan Rodriguez. Thank you for helping me find my dream car!

Thank you Sam Galloway Ford and thank you Ron McQuinn. I found a used truck on the internet made an inquiry and Ron called me the next morning. From the second I talked to Ron I knew I was in good hands. I live an hour and half away so most of my experience was on the phone. Every time I called, Ron answered and had a response to all of my questions. I had my own financing and the bank was being difficult since I was trying to purchase the truck on a Saturday. Ron suggested I try financing through the dealership. So glad I did Sam Galloway was able to save me almost a half percent on my vehicle loan. I was in and out of the dealership including test drive, financing and paperwork in less than three hours. Honestly the best car buying experience I have ever had. Not sure if the dealership reads this but if you do Ron is great and when I buy another car I will definitely return to find Ron. Thank you Sam Galloway and thank you Ron McQuinn.

Dawn is amazing. I saved money!!! Was told it could be much more expensive than it was and they managed to complete the work in less than a day! Awesome!!!

Shelly Thomas is amazing. She is kind and patient. My dad is a Marine, and she is so patriotic! We cant wait to purchase another truck from her.

Went in for a recall on my truck. The service was top notch. Was hoping to get an answer to a noise my truck started making only a week ago, but they said Id have to schedule an appointment for it. I was hoping for at least a guess at what it could be, that way when I do make an appointment, I can at least tell them what it might be, instead of funny noise when I start it cold.Otherwise, I was in and out in a hour and a half, and the staff was all courteous.

We just purchased a new Ford Bronco Sport Badlands. Our salesperson was Cristal Luckett. She was awesome to work with and she really kept us updated on the progress of the Bronco, from the time being build to the time it was delivered. Thank you CristalJeanette and Larry

Purchase a new F150 and had a great experience with Justin Beyer. Was in constant communication and it made the car buying experience pain free.

Sam Galloway Ford replaced a interior part satisfactory but left the truck dirty with the mechanics trash left in the vehicle. I purchased a Premium Maintenance agreement when I purchase the vehicle which left me with impression that the vehicle would be returned to me clean as when I brought. That was not the case.

I scoured the state looking for my new truck, spoke to many dealerships, got the run around, the stories, and the surprise false pricing promises that often deter many from wanting to purchase a brand new vehicle. It took one call from Sam Galloway Ford after my inquiry to answer my questions without beating around the bush. I went in at 6pm after work, they had my truck ready at the front. I was quickly and kindly greeted and we got to business. From the moment my girlfriend and I walked into their building it was an obvious difference in atmosphere compared to other dealerships, and there were actually other customers inside unlike the others. The price was upfront and stayed the same when it came off the printer. They were the only dealership to not hit us with the hidden fees or obscure rebates required to get the advertised price, the same price I was told by another local dealership thats impossible. Every member I dealt with, Justin, Tami, Chris, and his trainee were top notch and obviously genuine people. Even though my work schedule forced me to come in at a later time and hold them up after their closing time, I never once felt rushed or that I was causing an inconvenience. They have earned my future business, I dont care if I have to drive 30 minutes for an oil change I will not step foot at the dealership closest to me again. We are already planning on coming back in the near future to get another vehicle for my girlfriend and are very grateful to have found Sam Galloway Ford.

I recommend this dealership. Employees and managers are sensitive to customer needs. It was nice to deal with them.

Just want to take a sec and thank Justin Beyer for the INCREDIBLE SERVICE and for being very easy to work with and not feel pressured. We love our Explorer. Thank you for working with us and going above and beyond..

I always feel like a valued customer (vs just another #) at Galloway. I feel that I can trust them to do the job correctly and professionally. Great teamwork is obvious!

Shelly Thomas helped us purchase our truck and everything went so smoothly! She is very knowledgeable and we will certainly go to her again.

Every time I think about purchasing a new vehicle I get a bad taste in my mouth. However my experience with David Deardorff could not have been more pleasant. He was personable and professional through the entire sales process, which he managed to streamline from start to finish. When it came time to have my f250 in for its first service and have a spray in bed liner and Roll N Lock installed I called David. I expected him to tell me to call his service department, instead he said drop it off to him and he would take care of everything. True to his word he had it done on time with zero hassle.

I purchased a used GMC Van with Roschel Douglas at the dealership. She did a great job of communicating with me, working through the details, and being honest and transparent with the transaction.I thought overall the dealership did a very good job, and would definitely buy a vehicle with them again. I especially appreciate the very solid work that she helped with the transaction and also going through extra steps having it be sold to a person across the country. I live in CA.

Always very professional and informative.. Service manager was very good. The time to perform services was acceptable..