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Jaguar Fort Myers
15875 S Tamiami Trail, Fort Myers, FL 33908, United States
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Jaguar Fort Myers
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Co
Review №1

Took my F-pace in for servicing for the first time the other day. Arthur Jackson was extremely helpful and provided A+ customer service. Will be returning in the future for all my maintenance needs.

Ro
Review №2

We waited two hours to be told they made a mistake on our trade in. We had it in writing. It was very disappointing. Joe had told us it was the best time for us to sell our Jaguar to the dealership. Only to be told 1 figure, then the next day… $4000.00 less. What a disappointment. Carnax and autobuy did better. Left there bitter. Is this how a dealership should act?No call backs from management.

Fa
Review №3

Best service. They treat their customers like royalty.

Te
Review №4

Really nice new facility. Everyone was super helpul especially Christian in the parts department went above and beyond to find a part. Thanks much.

Do
Review №5

Always a great experience. Newly remodeled dealership. Great customer service. They will exceed your expectations!! Samantha can help you with whatever vehicle desire. Samantha, Morgan , Melanie and Brian are an allstar team, as well as the entire staff. Really cant compliment them enough!! Thank you!!

El
Review №6

Big thanks to the service gents last Tuesday, after 5pm! Really appreciate the over & above. Special shout out to mechanic Eric...way to help a girl out. God bless!

Ma
Review №7

Outstanding service and an outstanding facility. Everyone I spoke with was knowledgeable and professional. I have not had this positive of a dealership experience in 25 years. And I was only in for an annual service that cost me nothing. However, if you are considering buying a new JLR or used from their stock I would expect you to be very pleased with the experience.

To
Review №8

Placed order with Simon for 2019 F type roadster. Awesome demo ride. Took delivery on my British Racing Green F1 roadster in Oct 2018. Simon did a superlative job during the whole process. This sports car is a dream come true.

Gr
Review №9

Justin Garib was immediately accommodating from the point of contact. He was knowledgeable about his products and passionate about his position. The test drive was a blast and so was everything there after. Will highly recommend this dealer after this pleasant experience, GO SEE JUSTIN!!

Bi
Review №10

It is such a pleasure to visit the dealership very nice atmosphere. Pleasant. 😊

Ch
Review №11

I ended up buying my range from Derek because he was extremely prompt and knowledgeable. Gave a good deal on my trade in and made the buying process a breeze. I drove 9hrs to buy from them and id do it again in a heartbeat. Highly recommend getting in touch with Derek if your in the market for a new range 👍🏼

X-
Review №12

Fine Cars! Jaguars, Land Rovers , Range Rovers & more!👍😉

Pa
Review №13

Great experience. Bought used F-pace. Sales was low pressure but also very informative. Finance got me lower rate than my credit union. Had to take car back for some break noise and service picked up/dropped off car for us and washed it too. Great experience overall.

Jo
Review №14

Excellent service. If we lived in the area would have bought from them.

Lu
Review №15

Scott Reid went above and beyond to help me out. Highly recommend this dealership especially Scott. Great job

Sa
Review №16

Buying a car was a breeze purchased a Cadillac Escalade a few weeks back and the sales guy was awesome made everything very easy! Free car washes for the cars on Saturday’s. Don’t waste your time bringing the car here for washes! My car was dirtier picking it up than bringing it in. Water spots all over my rims won’t be making that mistake again and wasting anymore of my time on Saturday’s!

Ma
Review №17

Great dealership! They will be even better when their construction is complete!

Ki
Review №18

Melanie has been my service advisor for about a year now and she never disappoints me. She will go above and beyond for you to get your vehicle back on the road. The process was comfortable and hassle free. Thanks again Melanie!

Ro
Review №19

After a nationwide Internet search for a pre-2008 collectible quality Jaguar Vanden Plas, I found the best one at Jaguar Fort Myers. Vetted, negotiated, purchased, and paid by Internet, phone, email, and UPS for documentation shuffling. A few weeks later I flew to Florida to take delivery. Collected at the airport, I was warmly welcomed by everybody. After a test drive, an explanation of all the buttons, and a couple more signatures, I was on my way. This dealership has a handsome reputation, and from my experience its well deserved. (PS--If they stumble onto an impeccable 2016 Audi A6 TDI for me, Ill happily climb on the airplane again!)

Da
Review №20

Although we did not buy our XJ from them, we moved from New Jersey , they treat us as if we did. Always a loaner ready, never a wait.The service is exemplary!Their fees are reasonable and they never push any unnecessary service.The other car we own is a SUV from a leading US manufacturer, when you get the car serviced there, it’s analogous to a bread line during the depression. Long wait with little to show for it!

Ed
Review №21

Simon greeted us with a smile and was very knowledgeable about the cars being sold. Never high pressure and answered questions quickly and knew where to get the answers if not at his finger tips. I had multiple options for the car I bought but felt comfortable with Simon and the dealership behind him and therefore purchased the car from him. Simon and the dealership did everything to make me a happy buyer and went the extra mile. Great place to buy a car.

mi
Review №22

Very nice place. Even under construction for new buildings employees are great and very cooperative.

We
Review №23

As soon as we walked into the Land Rover Fort Myers, we were welcomed courteously and were treated very well. Dawn listened attentively to our requests and went above and beyond to meet them. She took the time to search for a vehicle that met our familys needs. Dawn made this purchase experience stress free and enjoyable. With the help of Dan, the finance manager and Hannah we were in and out in no time.Great overall experience and service, very professional dealership!

Er
Review №24

I already knew that the service department was great. Very professional and responsive to the customers needs. The sales department is no different. Simon was extremely knowledgeable about all the products they offer, not only what is on site, but the past models as well. Gave us an extra bit of confidence in the purchase. I would definitely recommend anyone to stop in and talk with Simon before their next vehicle purchase. Hannah does a awesome job going through the vehicle and setting everything up. Thanks for taking the stress out!

Ma
Review №25

We had the easiest car buying experience that weve had in over 20 years! The staff is friendly, helpful and not aggressive. They met all our of needs and every step of the process was easy and enjoyable. They didnt keep us for hours while doing the deal! It was easy as 1-2-3!! I highly recommend Jaguar Land Rover of Fort Myers!

Ni
Review №26

I have purchased multiple vehicles here and the customer service is top notch. The sales team is extremely knowledgeable and does what it takes to make you happy. The service department is very accommodating and always makes sure Im taken care of. This dealership makes the purchasing process enjoyable which is why I keep buying cars here.

Ca
Review №27

Took my Newly purchased Jag XJ in for its first service with a top to bottom check and Melanie Perry was the service advisor. She was professional and accommodating to my picky requests. I recommend if you are going for service, ask for Melanie. The technician was also very helpful as well. I was treated with respect and professionalism the whole way. Thanks for the great experience.

Fa
Review №28

Went to service to get a recall done. Service Tech Melanie was courteous and all around fantastic person to work with. She kept me updated on everything being done with the car and was patient with me with all my question . Need anything done in your Jaguar? Ask for Melanie, she rocks!

Ja
Review №29

This was my 5th consecutive purchase from Jaguar Land Rover Fort Myers. Over the years Ive been comforted by the consistent top notch service and sales experience in Fort Myers. I live in Naples and go out of my way to only deal with Land Rover Fort Myers because it is, by far, the best around. Its also nice to see the consistent faces of the people Ive been dealing with over the years. From sales to service and everything in between, I cant give enough praise for all the individuals that make the experience a pleasure.

Je
Review №30

This whole process was very impressive. I am especially giving kudos to Debra Conroy and Ryan Masterson who started this connection with me via email.I am used to the best of everything and this is no exception.This standard and level of service should be implemented all around the U.S. market for all high-end vehicles. Keep the good work!Thank you.

de
Review №31

Simon Wade and his team worked hard to get me the best deal on my new Jaguar F- Pace..Simon treats you like an old friend the minute you walk in the door, The whole team was very Efficient and friendly. a very positive experience. Thanks again Simon

Ka
Review №32

They were very fair and gave me a great price for my trade. All aspects of the experience were exceptional. They even let me drive the car I was interested in home for my husband to see since he was working and could not come in to see the car. Every person we worked with from sales to management was professional and courteous. Highly recommend this dealership.

Br
Review №33

Our salesman Simon Wade was absolutely wonderful, he knew things about the vehicles that only a mechanic would know at other dealerships. He was extremely helpful and went out of his way to show us other models to make sure the one we selected was the perfect fit for us. I dont think I will ever purchase a vehicle from anyone but him ever again. Simon deserves a higher rating then the 5 star that Google allows, stop in and see for yourself.

Ke
Review №34

What an amazing experience. Love the people, dealership and experience. They know what great customer service is. No fuss, no games, just great people working hard to earn your business.

Of
Review №35

I BOUGHT A VEHICLE FROM JOE DAMBRA. I AM VERY HAPPY WITH MY VEHICLE. THEY WORKED WITH ME ON THE PRICE AND FOLLOWED THROUGH WITH EVERYTHING THAT THEY SAID THEY WOULD DO. I WOULD RECOMMEND THEM TO ALL MY FRIENDS. AND WILL SEND THEM ALL TO JOE. THANK YOU FOR SUCH A GREAT EXPERIENCE

Mi
Review №36

Oe DAmbra was great to work with. There was low inventory for the F-Type and he searched and searched. He and Scott were creative and didnt give up until they found the perfect care for me. I love how genuine they are. They were so happy for my happiness. All were very professional, yet warm..a perfect combination.

Je
Review №37

I purchased a vehicle here and it was fast and easy and without any pressure. Highly recommend. The facility is clean and high class. I had a great experience.

ch
Review №38

Salesman Eric Muller went above and beyond to provide a great sales/leasing experience. He made the entire transaction seamless and his customer service excelled. I would highly recommend him to anyone looking to lease or purchase a Jaguar or Land Rover!

G
Review №39

Salesman, Joe Ambra, was professional and informative. Paperwork was completed in a timely fashion. Joe was great with his follow-up after the sale.

Jo
Review №40

Had my A4 sedan serviced here twice and was very impressed with the customer service and attention to the vehicle. Very knowledgeable and attentive staff.They took excellent care of us when we brought the vehicle in. Washed the car upon completion of the service as well.I dont normally write a review unless something negative happens, and this was a nice change.

ph
Review №41

I have been buying and leasing cars for over 30 years now. I am not in the habit of buying the same car or even the same brand back to back. I like the excitement of a new car, and that requires something completely different than whatever I am driving at the time. I point this out so those reading this will appreciate the significance of my just having leased my fourth Jaguar in a row; an XJ, an F-Type V8 S, an XJL, and now an I-Pace. If this doesnt demonstrate my appreciation of the brand AND my appreciation of the dealership - the folks I deal with - then I dont know what will. There is nothing different that anyone I deal with at this dealership can do to improve, because I give them all 10 out of 10 now.

Ka
Review №42

Nick is great to do business with! So patient and such a pleasure. He made us feel like royalty and I would highly recommend him and his team!!!

Da
Review №43

Absolutely the best customer service. After a few days, Hannah came to my house for a second delivery. I am impressed. Highly recommended.

Le
Review №44

Our experience at Jaguar Land Rover Fort Myers more than surpassed our expectations . The customer service we received was top-notch, and the staff gave us the red carpet treatment as soon as we pulled in the lot. The nice part was that at no point were we made to feel pressured. Simon Wade went above and beyond- he was personable, knowledgable , offered great suggestions, and answered all of our questions. He helped us get a car that was the perfect fit for our needs. From the General Manager to the Sales Manager to Parts and Service- everyone operated like a family and made us feel a part of it. The level of professionalism and willingness to help was like none weve ever experienced. Morgan, the Business Manager was also highly efficient and friendly. We are absolutely thrilled with our new Range Rover, and would highly recommend Jaguar Land Rover Fort Myers to anyone shopping for a new car!. Thank you Simon for your time, effort and interest in making this experience the absolute best!

Dr
Review №45

I would definitely not recommending going here for service. I initially dropped my car off XJ base model for two days for a diagnostics which they were able to determine that the front AC control module went bad $1873 to replace and the radiator overflow went bad $673. The diagnostics cost just under $200.00 and they were supposed to top off all my fluids (Which wasnt done even after taken my car in a second time and mentioning that it was not done the first time). I was able to find and negotiate a module on ebay for $200.00 and a brand new radiator overflow was $150. Great Price. Nevertheless, I plugged in the module and everything worked just fine with the exception of the AC. I thought kind of weird but I needed to take the car back to Jaguar because they reset my whole system and now the Airbag sensor light came on and they said they needed to diagnose the problem. Well they determined the module was now bad and wanted over $1200s to replace it and not only that wanted over $300s to get to the root of the module because they could not figure it out. Needless to say I picked up my car without spending another dime due to what I perceived as some incompetence. Later that day having a little bit of electrical knowledge determine low and behold it was a BLOWN FUSE. Changed the control module AC Fuse and VOILA the module was now good as new. Unfortunately who knows if the module is actually good and somehow resetting of the system messed it up. I actually sent several texts over two days to my service technician to have the service manager contact me prior to writing this review. I guess I wasnt important enough to contact back.

Do
Review №46

I was impressed with the dealership, the courtesy and helpfulness of everyone involved in this car buying process. Derek was very knowledgeable, professional, and a pleasure to work with. I would recommend this dealership without hesitation (and be sure to ask for Derek!)

La
Review №47

Samantha, Brian and Morgan were outstanding to work with. We drove from Lakeland (two and a half hours away) to work with this team in particular and would do it again in a heartbeat. Thank you all for your time and for being so awesome!

Li
Review №48

Terrible Bait and Switch experience. My husband inquired about a car shown in their inventory online and was assured over the phone that the car was there. He drove 45 minutes to see and hopefully purchase, and was told that the specific car discussed just an hour ago had just sold.Go to Naples Jaguar, they are much more professional- thats where we are buying our F-Pace S.

Do
Review №49

My wifes business associate gave her a ride in her Jaguar F Type. Since then my wife was hooked. The associate recommended we go see Dawn Geraci at Fort Myers Jaguar. When we went to the dealership Dawn met us at the door by coincidence. I understand why she was recommended. I have never purchased a vehicle so fast and easy as with Dawn. We didnt haggle back an forth and there was no pressure put on us. My wife and I felt extremely comfortable with Dawn. We agreed to terms and went out for lunch while Dawn prepared all the paperwork. We were so pleased with our experience at Fort Myers Jaguar that we plan to return in October when we will be in the market for another new vehicle.

Ma
Review №50

I have purchased vehicles through several other dealers and have never had anywhere close to the exceptional service that I experienced at Jaguar of Fort Myers. Rob was very informative on all the vehicle features and worked with me to purchase a vehicle that worked within the needs of my budget. I will be referring friends and family to this dealer to go see rob.

Da
Review №51

Truly fantastic dealership! Brian and staff here are great. The service department is always so professional and accommodating.

Ro
Review №52

I went in for annual check on my F-Type. Melanie was extremely courteous and helpful. I had a couple of concerns which she was able to address during the inspection. I received a loaner which I held over night due to the need to check my little problems. The next day, my car was ready at the prescribed time, unwashed as I had requested. I would recommend the dealership for service. For sales, maybe not.

Vi
Review №53

From sales to service, this is a top notch dealership. Having been on both sides of the operation, first as a guest and now as an employee I have never seen a dealer work so hard and genuine to earn your business and also keep your business with amazing after the sale service. Best group of people in the car business.

We
Review №54

Albert and Chris did a GREAT Detail job on my Hubbys truck! Looks like new again! Thanks Guys!

Ca
Review №55

From the first initial contact on the dealership forecourt Derek proved friendly, courteous and helpful. We are Brits living part time in Florida and as Land Rover drivers back in the UK it made sense to buy Land Rover in the US for this our first US vehicle. We had no trade-in and had already decided on a Range Rover Sport so Dereks task was not too challenging .... he did what he had to do and did it well (especially well considering this was only his second week at the dealership). He answered many questions about vehicle ownership in Florida, the different trim and engine options available on the Sport and, with Brians assistance, lead us to a decision. He accompanied us on two test drives and lived to tell the tale.The vehicle we chose was still in plastic in the dealership receiving area and to our amazement went through PDI and valet and was available for collection just 48 hours later. Handover was straight forward as was payment. Derek has followed-up and we are thrilled with our new vehicle.Thank you Derek and thank you Brian.As yet, we have no experience of after sales service although our expectations are high following a very professional sales experience.

Ca
Review №56

Not pleased at all with our last service visit. In late February we took our 2008 S-Type Jaguar to our original Fort Myers dealer for A/C service diagnosis and repair. I was told that the compressor needed to be replaced at an estimated cost of over $2,000. Jaguar charged me $170 for that diagnosis (even though they originally quoted $143, charging an additional $17 for shop supplies which no one could explain). Decided to get a second opinion that same day at nearby Modern Auto Air, and the car A/C was quickly diagnosed and repaired for a total of only $140: A simple compressor relay repair. Compressor did NOT need to be replaced and the A/C continues to work fine. We now have very little confidence in the Jaguar of Fort Myers service department. Probably will never return again.

mj
Review №57

Outstanding buying experience! The internet director, salesman and business manager were all courteous, knowledgeable and great to work with. I got top dollar fot my trade-in and a great price on a new Jaguar F-type. There were none of the usual tricks, games, or pressure. I drove over 2 hours to get here, and it was worth the drive!

An
Review №58

Have been coming here for a couple of years now and have had nothing but the best of service. Travis has always been great for service and helpfullness

Pa
Review №59

Upon entering the Jaguar of Fort Myers dealership my wife and I were met by a most cordial and professional staff .From the outset, our product specialist Kiah Ordogne was polite and extremely knowledgeable about all models. He went out of his way to explain the various nuances of each class. Mr. Ordogne left no stone unturned . He was always eager and ready to assist in any manor.Our vehicle purchase was effortless and indeed a pleasure with such service. Ms.Morgan Kin, Finance Manager, made every aspect of the purchase extremely clear. Her knowledge and calming personality were a pleasure to do business with. A most pleasurable experience .

To
Review №60

Service Dept is a ripoff! I would rather drive an hour to Tampa or even Miami. They tried to sell me repairs that where not needed and where over charging for parts and labor. Please verify all repairs and quotes before doing any business here! Good Luck.My experience was with Sal in service.....

Pa
Review №61

Great service. Would highly recommend. Vinny takes good care of his customers

Jo
Review №62

Christian, in the parts department, was fantastic. He took the time to listen to my needs and found what I wanted. A real class act.

Ja
Review №63

We go out of our way to re-visit this dealer where we are treated with respect, fairly, no fake numbers. Weve previously leased a Jaguar from them, helped by their offering to buy out a lease-end vehicle from another manufacturer.This time is was for a small SUV - Land Rover Evoque. Were currently owners of two homes (Ugh) and could not quite swing the payments. But the management and staff were happy to see us and gave us accurate lease numbers on the first try. Other small SUV dealers have been a horror show, smoke & mirrors, to the point where I now would only visit them armed with my financial analysis. Not here - straightforward and upfront. Well be back for the next vehicle when our house sells.

Bi
Review №64

We purchased a used car from their internet service. Excellent Excellent service. They represented the Mercedes Benz 2002 SL500 perfectly. The car was actually better than they described it. The sales staff was great to deal and haggle with, actually they made it a lot of fun. We flew in so had to be pretty committed based on their description of the car and price over the phone or it would have been a long walk back to Texas. We came, we saw, we bought and had a fun drive back to Texas except we got a warning ticket. Cop said if he had that car, he probably would be speeding too.If you are looking for a car, we highly recommend them. You can believe what they say. Their service was just great.And by the way, they have excellent coffee....

Na
Review №65

Mindy Perry in service is outstanding. She was so helpful with my concerns about my Jaguar.

Fe
Review №66

Gate keepers are rude and unprofessional

Ch
Review №67

Absolutely perfect car buying experience. Professionalism, knowledge, and kindness during the process were above par. I highly recommend this dealership, specifically Scott Reid and Samantha Terepka.

Ya
Review №68

Have never had a bad experience here. Always treated well.

Ph
Review №69

Great service. The best technicians in the business, if you need work on your Jaguar this is the place.

Ro
Review №70

As always the service team at Jaguar Fort Myers provided elite level personalized service while performing routine maintenance on my F-Type. The sales and service experiences at this dealership are exceptional.

Ha
Review №71

Anytime a great experience

Ro
Review №72

I just wanted to let you know how pleased I am with my experience at Audi Fort Myers. In 20 years of car buying, I have never had a more pleasant purchase. My product specialist, John Bodmann, was professional, patient and knowledgeable. the same is to be said for the other team members I dealt with throughout my purchase. I cant imagine not driving an Audi. Now I cant not obtaining it through your organization.Regards,Beth

St
Review №73

Did the entire deal online, showed up, swapped keys, signed some paperwork, and rolled out on 22s.A touch of bottlenecking at the finance desk, but thats cause an ancient couple made it in before us.Overall great though, friendly, helpful, and no hassle.

Sa
Review №74

I love this dealership! Everyone I have dealt with has been nothing but helpful, often going above and beyond what you expect. Highly recommend and will be a repeat customer!

St
Review №75

It is easy to see why this is an award winning dealership. Professional, honest and top quality inventory.I dealt with Vinny Clulia who was respectful, helpful and fun to be with.

Va
Review №76

Working with Samantha was a pleasure, she was so patient with our family when looking for our new family vehicle and was so kind. Highly recommend her and this dealership!

Ru
Review №77

I have to change my rating. I bought a Land Rover and the ECO function isn’t working like the daub i bought it.It’s under warranty and they tell me it’s working fine and I only got it to work a very few times and that is when I drove 10 hours away.For the past 2.5 months I have asked when is it suppose to turn on and not a single person knows.Like 4 different times I have asked and yet no one can tell me.So my question is, if you have no idea when it’s suppose to work, how can you tell me mine is working fine?I have bought about 4-5 cars from here and this will be my last....Sad as I like the people there, but when youCan’t find an answer to an obvious question, it makes me question their ability.

We
Review №78

TY Albert for the Excellent Detail (Level 2) job on our Evoque, she looks brand new again!!!

Ju
Review №79

Diagnosed the issue with my jag quickly.

Jo
Review №80

Once again, Melanie was fantastic with efficiency, knowledge, responsiveness, honesty, friendliness when my car was in the shop recently for service.

ke
Review №81

Awesome service, best Ive ever had from a car dealership, genuinely helpful staff who value your time and attention to detail

C
Review №82

Watch out for the car is going to auction and you have to put a $1000.00 deposit down to keep it in their inventory so you can see it. High pressure when you dont buy it, stating they have lost 3 days of sales even though the car was going to auction because they could not sell it. Very unprofessional.

Ju
Review №83

They treat you like royalty!

Fr
Review №84

Dan Collins is the man to see here. Great group to deal with.

Gr
Review №85

Great experience with the parts department. Always helpful and they dont gouge you on price.

di
Review №86

Department parts sale associate was very nice and knowledgeable

Ch
Review №87

Very helpful in assisting me with next car decision.

Ch
Review №88

I have personally never had a bad experience at Land Rover of Fort Myers. Shane and now Albert are awesome and very honest.

om
Review №89

I cant wait to test drive the new FX2FhHdjdjxb

Br
Review №90

We bought two new Jaguars, a F-Type R and an XJL, from Jag of Ft Myers last year and were very happy with both. I can highly recommend Simmon as a saleman as he is extremely professional and knowledgeable.

Jo
Review №91

Service staff (specifically Sal) did not complete the work they told me they completed and thought I wouldnt notice. The service manager (Jason M.) basically called me a liar and said I was making it all up (for what reason, and what he thought Id gain from it since the car is under warranty, I do not know). I have never been treated so rudely in my life. On top of everything else, I requested a Q7 loaner during the service and was told by Sal if they had one that morning, he would reserve it for me since my lease is about up and I was looking to switch to a Q7. He had one that morning, but gave it to someone else and did not throw out so much as an apology my way. That was not a huge deal, but another lie. Needless to say, I will not be purchasing from Audi of Fort Myers. I am going back to Mercedes. Be aware and stay away from this dealership!

Ma
Review №92

I was fortunate to work with Symantha Terepka, who was by far the most professional & knowledgeable sales assistant Ive ever encountered! She is the Best! I shopped for a new car at three previous Ft Myers Dealerships before I came into the Jaguar/LandRover Dealership. My previous three visits were more of the same bait and switch sales philosophy that I had come to know and to dread every time I needed a new vehicle. From the start I encountered nothing but professionalism and clear and honest interactions with everyone concerned. How often can anyone say such thing about buying a car! Not only will I recommend this Sales Associate and this Dealership to everyone I know, I have already recommended it to my son who absolutely loves the car I brought home almost as much I do! My sincere thanks to all for a memorable visit!

Mi
Review №93

WORST CUSTOMER SERVICE EVER.I cant believe Audi of American lets John Marazzi represent the Audi name. I would be embarrassed if I had people working for me who insulted my customers.Loan documents were signed on what I thought was the vehicle I had agreed to purchase. They sold my car to someone else and didnt tell me. They switched VIN #s on paper work and didnt tell me until 4 days later when I went to take delivery of the car.When I asked them to find me another A4 with the options I wanted, they told me it was a nothing deal to them and they would not locate and ship in a vehicle for me because they weren’t making enough money on the transaction. Apparently it was my fault that I negotiated a good deal, and it was my fault that they weren’t making $5k on me. I’m sorryI walked out and to date John Marazzis only correspondence was to ask if I put a deposit on the vehicle. REALLY????They are totally unprofessional and a pathetic representation of the Audi brand. If you are considering a new Audi, contact Adam B. at AUDI OF JACKSONVILLE...they know what customer service is.

Ma
Review №94

I have work with Jason and Dan and I would never go back or buy a car from Audi of fort Myers. and I still dont know why they still have a job there they scam people charge people way to much money to fix there car. and there tech have no idea what they are doing. like just last week they had a car fall because the tech did not know what he was doing. and also Jason is a horrible person and he should be working at Wal-Mart. he lies, cheats SO PEOPLE DONT BUY OR TAKE YOUR CAR THERE FOR SERVICE TAKE IT TO NAPLES.

De
Review №95

The Expertise professional team at Jaguar Land Rover Fort Myers is beyond expectations. I had just driven 3.5 hours from Ocala to view a competitors vehicle that was promised to be held for me until I got there at a specific time that afternoon. I got there an hour early and was told the car had been sold .Frustrated to say the least............. I drove off that lot and saw the Jaguar dealership, I decided to stop in. Thank God I did, Justin and Danny found me a Better car at a Better price and the whole team went into action mode to make it a seamless transaction. Coffee machine is superb by the way :).Danny Ruiz went thru the entire car with me and hooked up my phone, navi system and answered all questions with authority and knowledge. Morgan found financing at an incredible rate and off I drove in my Beautiful car.................SO Blessed to be part of the family here at Jaguar Land Rover Fort Myers. No need to ever search with another dealer again. They have integrity, are honest and know their product. I feel that I can truly recommend this dealership without a second thought. I am a female that was treated with the utmost respect and not taken advantage of.

Al
Review №96

Excellent customer service, passionate salesmen who know what theyre talking about. Ask for Simon!

Ma
Review №97

This was my first Land Rover purchase, I have to say most enjoyable from our sales person Dino Jagarnauth which he is exceptional in what he does he truly cares about his customers to the financial portion and Scott Reid was great to the general manager Brian DelNegro they were all a pleasure to work with. And , I love my new Evoque, I would definitely purchase from this dealership again.Thank you!Madeline

Ar
Review №98

We enjoyed our experience and love our purchase! :)

Pa
Review №99

Great people, no BS, great service. I will be back!

To
Review №100

Daniel Peach is the best Service Adviser I have ever got to work with. Things move so smoothly and I never spend more than 10 minutes at the dealership.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:15875 S Tamiami Trail, Fort Myers, FL 33908, United States
  • Site:https://ad.doubleclick.net/ddm/trackclk/N796079.3221079GOOGLEMYBUSINESS/B22005303.238305100;dc_trk_aid=435592126;dc_trk_cid=111168603;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=?https://ftmyersjaguar.com/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 239-236-7787
Categories
  • Auto parts store
  • Auto body shop
  • Jaguar dealer
  • Auto repair shop
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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