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Localicious Caribbean Ice Cream
4220 NW 12th St, Fort Lauderdale, FL 33313, United States
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Localicious Caribbean Ice Cream
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Ma
Review №1

Best Caribbean ice cream the the entire Florida, homemade and delicious. The ice cream is full of natural flavors, all natural ice cream. Keep up the excellent work and staff is very professional and friendly.

Ro
Review №2

The most delicious ice cream I have had in along time

Ma
Review №3

Amazing customer service, patient and kind people. With great flavors!! the setting is clean and charming

Du
Review №4

Love this place. They have all the tropical ice cream flavors and then some.. Highly recommend!

Cl
Review №5

Great customer service and flavors!! I drive here all the time just to get grapenut ice-cream. Keep up the great work!

Ja
Review №6

EGGNOG , RUMMY RUM NUT and can’t forget my warm and fresh brownie , thank you so much - Christine

AY
Review №7

This banana grapenut is so delicious 😋 🤯

Ar
Review №8

Love the Rummy Rum Nut!

Al
Review №9

The most amazing ice cream ever. I love eating here

L.
Review №10

My first time going and the ice cream is delicious. Theres a big difference in taste from mass produced ice cream! Definitely going again.

sh
Review №11

I Love the Ice cream but my god you guys have to work on your customer service, it’s horrible. You come in there and no one says goodnight just “Do you know what you want?” Make people feel welcomed to come and spend money in your establishment. Everyone in there have a attitude except one person. That’s not a good look and by the reviews that I see I’m not the only person who thinks that.

Me
Review №12

I can’t speak to the customer service as I have not had the opportunity to go into the store. (My order was delivered). I will say this. The Grape Nut ice cream is just what the doc ordered. One spoonful and I felt like I was back at Devon House again. Sometimes you need a pick-me-up to remind you of the good times. This did it for me.Update: went in for the first time today and the service was excellent.

Th
Review №13

Great place to get some ice cream , a lot of interesting flavors

Ma
Review №14

So delicious! I introduced my whole family and we all love it! Best ice cream EVER!

Ch
Review №15

Best Caribbean Icecream come in and check out our great flavors

sh
Review №16

Just wow !! Ice cream is amazing… I drive hours just to stop and get me some delicious ice cream …

Mi
Review №17

Soooooooo great! Some friends and I were in town on a hot day and we just needed some ice cream. Man! This place hit the spot. The young girl behind the counter was awesome! Such great service and such a wonderful smile. Delicious flavors and options too!

Ha
Review №18

Had me some grape nut ice cream that was very delicious and made me think I was eating Jamaican ice cream

Ju
Review №19

Went in to get ice cream. Requested cotton candy. I noticed it had chocolate chips in it and told her I didn’t want chocolate or any ice cream that had chocolate in it. I proceeded to ask her what flavors didn’t have chocolate in them. I put in a new order for bubble gum flavored ice cream.Long story short, she charged me for the cotton candy ice cream I told her I didn’t want and the waffle cone she put it in, plus an additional scoop of ice cream.When I brought it to her attention, she told me she wasn’t refunding me the money because she had to make the cone even though I didn’t want it. Safe to say it was my first and last time supporting this establishment. Horrible customer service.

Ja
Review №20

Great customer service! Please try the GrapeNut it is my favorite, you will not be disappointed!!!

re
Review №21

This place doesnt accept credit card? But they accept cash app? These are signs of a business failing or on the path to failure. Then when I go in they tell me I need to wear a mask. this is my second time coming to this place. I always felt uncomfortable at this location. they messed up there merchant account so they cant accept credit cards sheesh. the owner here always pushes liberal politics on his customers. HE shouldnt do that .. I walked out never returning here

Al
Review №22

This was an amazing ice cream shop, but lately the customer service and flavor selection went down tremendoysly.My family and i would go at least every other day. The owner needs to retrain those working to meet the vision of the ice cream store.Where are the flavors at?Strawberry Cheeaecake, Oreo Cheesecake, cotton candy, MINT CHOCOLATE CHIP even the flavor waffle conesWhat has happened? Well we tried to support a ice cream store in the community but time to find another.

sh
Review №23

Great customer service. The ladies allowed me to sample and I’m not normally comfortable asking for samples, but they were so great about it. I bought the East Indian Mango and the rummy rum nut ice cream and because they were so delicious. I also sample Dash strawberry rum nut and the mango sorbet. Everything very flavorful. I will be back.

P
Review №24

I wish I could not give a star but I have to to be able to write a reviews. They need to put people in the store that know whats the purpose of customers. I walk in the store on SaturdayJune 25th 2021 because I heard the ice cream is good . There was 3 people there no one behind counter so I ask whos working and one lady gave me a look then got on her phone and the other lady told a teenager to go serve me and the teenager started grumbling asking why so I took my business across the street to the ice cream store where I was treated like a customer. I will not put my foot back in that unprofessional non customer service place call Jaxs.. #unprofessional

Ja
Review №25

Customer service was great and so was the flavors of the ice scream! I got the coffee and Nutty Buddy which tasted so good!! My best friend got the banana cream pie as well as the cookie and cream. She was so sad she didn’t get more of the Banana cream pie. 😂

Da
Review №26

Best spot for a good grapenut ice cream. Usually when I get it in the container, its flat with no crunch. It was a pleasant surprise to find it here and just as good as I remembered it in Jamaica.

Sh
Review №27

Amazing ice cream! Great customer service!

Ke
Review №28

Nice set up, Food was solid. Cheeseburger w/ fries was definitely made to perfection. Our drinks however were alright. Definitely recommend checking this place out.

Ja
Review №29

A Must have everytime I come to Fort Lauderdale... grapenut is what I come for but this time there were some new flavors.. and Rummy Rum Nut wins...

Em
Review №30

This place lacks customer service. First time visitng this establishment and wont be back. The lady working behind the counter kept her back towards us for at least 2 mins and did not greet us at all. When she finally did she had an attitude and seemed as if we were bothering her. Disappointing as we wanted to enjoy and try the different flavors offered.

J
Review №31

The ice cream here is delicious. What this business lacks is customer service. Many of the flavors on the menu arent available. The young lady behind the counter didnt seem like she wanted to be there. If youre familiar with Devon House ice cream, you can appreciate the ice cream served here. Its 2021 and this business doesnt accept credit cards.

Mc
Review №32

This store is so cute! The flavors are always changing and always good! The staff was so helpful and friendly! Great place for families.

An
Review №33

I give the low rating because lately every time i go they never have the flavors that i like (island pound cake and red velvet). they’ve always been popular but it’s never been an out of stock item for a week - two. not really crazy about the new flavors they have. the worst part about it is you can’t even call before taking the drive over there because no one ever answers the phone! i called from my car while sitting in front of the store, not one single customer inside, and the phone just rang. the girl didn’t get up from the table she was sitting at. while very frustrating, the ice cream is good. they just really need to go back to how they used to. i thought the ice cream was made in house but from how the girl acted it seems like it gets shipped.

El
Review №34

Customer service not always the best, but i love the ice cream.

Ca
Review №35

Over priced, also in bad area. 2 Scoop Cream is $8.00 and so on. Ice cream was nothing special.

Ci
Review №36

I came in yesterday for the first time which I understand due to covid they allow 4 people at the same time .. so my kids left the store and me and my mother stayed later on I see more than 4 people coming at the same time which was so unfair because we respected and told my kids to wait in car I guess they were all friends and knew each other very rude did everything so fast ounce my son got his chocolate ice cream we found a huge piece of hair inside never will I support again remember customer service is beyond important and there are many Ice cream places to support with amazing customer service

Na
Review №37

Yes it good. Come get some.

Th
Review №38

Localicious is one of the best ice cream shops in Broward county, if not South Florida. This place is a must-visit spot when in town. The vegan options are as good and rich as the other or regular options. Enjoy!

Vi
Review №39

Great little family run ice cream shop. Try the Appleton Rum Raisin and special prailines!

Ch
Review №40

THE WORST CUSTOMER SERVICE EVER! I understand we human and have bad days but I will never come back to this ice cream place. The lady was very rude. 4/10.

Br
Review №41

It was the Caribbean part that got my attention as Im half Trinidadian. The icecream was good however the customer service was NOT! First time there ever and I came with friends from out of town, she didnt give any suggestions on what to try, had her face screwed up the whole time when I asked questions and I had to confirm with her twice the Cashapp payment went thru after I pressed send right in front of her the first time. I get it, Im a business owner myself and sometimes we may have our days but had she apologized to make up for it I wouldnt have left this review. I will say the icecream was good for the price but that attitude please yall have to do better especially when we are supporting our own kind. Because let it had been any one else that was not our color the tone would have been so much different to impress them more. I might try them again idk yet.. thats a hard MIGHT!

Da
Review №42

The ice cream was soo good but the customer service needs an upgrade. I walked in and wasn’t greeted. I was trying to be nice but the lady had an very unpleasant attitude. As an out of town visitor, this was a bad experience, wouldn’t recommend.

Sy
Review №43

Lovely flavors, decent prices, and friendly staff.

Aj
Review №44

Love coming here. Authentic ice cream and they always have different variety’s of flavor!!!! Must try!

Ti
Review №45

First of all let me say the customer service was excellent! I purchased 4 different flavors today 3 out of the 4 flavors were on point! The pound cake flavor tasted really icy. I was most disappointed with the selection of flavors. There were so many interesting flavors on the website that were not in the store. 3 out of 5 stars for now. But I will give this location a second try.

sh
Review №46

I love their butter pecan and grape nut ice creams! I had been craving butter pecan so I bought some from the grocery store.... Ugh! Doesnt compare! Best butter pecan ice cream around! Just like the kind I remember as a kid! Deeee-lish!😋😋

My
Review №47

Amazing service

Ja
Review №48

Thats the only place my grandson wants to go he loves this place and customer service is always courteous

Bo
Review №49

Very Impressed by the Different Variety of ice creamExcellent Service

Au
Review №50

I saw the lights and wanted to stop here for a few weeks, and boy am I glad I did! Great ice cream and staff. Unusually great service especially in this area. We will definitely be back. We had the banana cream and birthday cake flavors.

St
Review №51

Best Ice Cream Ive had all year!

Ko
Review №52

Best local icecream Ive tasted. Drove from Miramar to have my second tasting. Definitely a great find and reminds me of flavors of Trinidad. Ill surely recommend this spot !

Ga
Review №53

Best local Caribbean ice cream parlor. Amazing flavors and service.

To
Review №54

Happy they have vegan flavors and it’s Jamaican too!

Pa
Review №55

The fruit flavored ice cream tastes like real fruit!! Fantastic!!!And the jamaican fruits they have 🤩🤩🤩

S
Review №56

Great service, Delicious ice cream. Appleton rum raisin. Guava, and the rummy nut real good.

Cr
Review №57

******Update: I have been trying to reorder through Uber eats for a few days now seems this company is always offline? Are they even still open?Ordered Grapenut ice cream through Uber eats. Delivery was fast and the ice cream was delicious. I loved how well packaged the ice cream was as well no melting. I will be ordering again very soon!

DD
Review №58

The grapenut ice cream is AMAZING! They have so many flavors that you cant find anywhere else and I will definitely be back to try the rest. 10/10 would recommend!

An
Review №59

Always have a great experience when I visit, no matter the server. Love that they always have grate nut cus it’s kinda hard to find fresh.

Ke
Review №60

Customer service is very nice. I really want to support small businesses when I can. Love their ice cream disappointed that their price has gone up more and they are already not cheap.

Da
Review №61

Awesome ice cream place

Ci
Review №62

This icecream shop has excellent service. The icecream is so delicious and a reasonable cost

Ig
Review №63

One of the best ice cream places I’ve ever been. If you are in the area, you have to try it.

Ja
Review №64

This is the BEST ice cream I’ve had. I’m trying to cut down my ice cream intake but this place makes it hard. I drive 23 minutes 2-3 times to get their grapenut. Go there you won’t regret it.

Al
Review №65

My family and i would go at least every other day. The owner needs to retrain those working to meet the vision of the ice cream store.

pa
Review №66

I found the bright local ice cream shop my first impression is the store is very clean and had beautiful smell of cookies I order eggnog ice cream it tasted AMAZING very rich and creamy full of flavor I will be coming here everyday in the summertime staff was very helpful and nice I highly recommend Localicious Ice cream if you want down right good ice cream and i took 2nd order to go they have these special insulated bag My ice cream made home from 12 min drive

Ta
Review №67

Georgia peach ice cream my daughter love it .

Kh
Review №68

Great place great flavor.....takes me back home everytime

Da
Review №69

Bad customer service... I want the old business back.

Da
Review №70

Localicious has unique icecream flavors that taste good!! We were served by Malieka who made it s great first time experience👍🏼👍🏼

El
Review №71

Some flavors I never heard before in a icecream, I tried the guava cheese and bun and cheese ice-cream it was so delicious. Totally different and good! So many flavors I want to try

je
Review №72

Very polite, follow covid procedures accordingly

pe
Review №73

This ice cream parlor is the best place to visit and try the grape nut and stout ice cream

Da
Review №74

Awesome ice cream and service. It was my first time tasting their ice cream and Malikah was amazing with helping me figure out the best combination to try, as a newbie. My family and I have fallen in love with their ice cream and will be visiting again.

Py
Review №75

Home away from home. Me and my son love this place and ice cream is homemade and delicious. You taste the flavor in every spoon...my son love the bubble gum and I love the red velvet and the grape nut.

Ki
Review №76

This is a great Caribbean ice cream shop! The flavors are authentic and so delicious. The coconut pineapple is my favorite. The ice cream and customer service are both awesome! I wish I remember the young lady’s name but she was the sweetest.

Ta
Review №77

I loved the place. I was welcomed and greeted well.

Th
Review №78

GREAT COSTUMER SERVICE❗️❗️REAL GOOD JAMAICAN ICE CREAM🍦😍

Fa
Review №79

Legit the best ice cream ever. If you love Appleton then the Appleton Rum Raisin is amazing!

De
Review №80

Eating a rum cream scoop as I type this review. Man oh man this is so good! Excellent service, great selection and price!

Sh
Review №81

I am very disappointed. I just left this location and I asked for a ice cream cone. The lady who served me pile so much ice cream even on the side of the cone then handed me a cup. The cone eventually broke like a minute after coming out the store so I went back in and showed her so that she could make another. She handed me a cone and told me she is not making me another ice cream cone even though I brought her the broken ice cream in the cup. The customer service of these people has to be better.

mi
Review №82

The Ice Cream is great but the customer service is terrible. You are served with an Attitude. To make matters worse they are charging customers for standard debit card transactions. They notify you as soon as you walk in the store. You are met with a condescending sign the ends with Reading is Fundamental .

Le
Review №83

I tried the guineas ice cream, it was more icy than creamy and smooth. I did get the bottom of the bucket. Not sure if that had anything to do with it. My mom had rum and raisin and she enjoyed it.

Sh
Review №84

I am soooooo happy that we finally have an ice cream shop nearby that serves flavors from the Caribbean. So far Ive tried East Indian Mango, Kingston Red Velvet, Bun n Cheese, and Egg Nog! They tasted so good! I would be even more thrilled if they would start serving kola champagne ice cream! Havent had that in 20 years!! There was an ice cream shop in the Lauderdale Lakes area that used to serve it, but had closed down a long time ago. Please consider serving this flavor, Localicious!!! 🙏🏾😫

Ty
Review №85

Service is important. I went in the store for the first and only time tonight. Several of the flavors were empty and the back work space was a mess. The server did not pay any attention that there were at least 9 of us in the store when the sign on the door states there is a 4 person limit. I watched and waited for her to serve 2 people in front of me for over 15 minutes. I didnt move to choose what I wanted trying to maintain some sense of distance and she skipped me to serve the person behind me. I asked her about that and she still finished his transaction before mine. I was already standing there for 10 minutes before he walked in. There was a line of 5 more people outside when I left. I understand being out of flavors. Its hot and a Friday night. But, service matters. It was my first visit. She literally gave me 30 seconds to look in the cooler before she skipped me. If people have to wait in line they wait. Skipping customers is rude and a disregard for their time.EDIT: I am editing to make this 3 stars instead of 1 because the ice cream was amazing. Great product but I hate bad service. I will try one more time before I try the other location.

Me
Review №86

Had never been here until last week but so glad we tried it! Had no idea this was so close to where we lived. The ice cream was incredible and the shop was super cute inside. There were probably more than 20 flavors and even vegan options.Will definitely be going back!

He
Review №87

Found this place by accident. Amazingly delicious! Very friendly and courteous staff. The flavors are insane. Original ice cream choices. Definitely my new favorite ice cream shop.

An
Review №88

I went to the lauderhill location due to all the hype on social media. They had a variety of flavors and the ice cream was good. However, when I entered into the establishment I seen one of the servers didnt have a mask on while serving patrons but yet all the customers that were in there had theirs on. I had asked the young lady if she had a mask before serving me and as she got the mask out of her pocket she was muttering something to her colleague. I love to support black owned business and in return I will like to be dealt with with manners and respect with a smile on the face as we are all helping each other out. I would like to try another location hoping to get better service.

Ro
Review №89

The most unique & delish ice cream flavors in Florida. But every time I drive up there from Miami I have to wait over 30 mins to get a taste. Every time (yes every time) There is only one person on staff (God bless her) and that leads to a lot of people walking away upset over the long wait time! They’re missing out on so much business because of that and I’m getting pretty fed up. The quality of your business operations should match the quality of your ice cream!

Da
Review №90

We took the family here during our vacation to Miami and had the best flavored icecream in a while. The staff was nice and very funny! Love this place.

Ch
Review №91

This place has some of the best ice cream in South Florida! They have the most unique and original flavors Ive at seen at any ice cream shop. The service is top notch too, very helpful and friendly!

Ol
Review №92

The ice cream is great, but the time you spend waiting is ridiculous!!! The young lady with the red hair was moving like she did not have a line waiting. I waited for over 20 minutes and that’s not cool!!! They need to have more than 1 person working

Ko
Review №93

SMELLS SO DELICIOUS. GREAT PRICES 😍

Sh
Review №94

Fast process.Clean and friendly. Excellent service.

Ta
Review №95

Love my Caribbean ice cream. It brings me back a yard on Sunday eating ice cream with the fam🥰

Ga
Review №96

Ice cream is so good. My favorite ice cream place

Da
Review №97

Oh my gosh Lacalicious was magnificent...the service was professional, n you felt welcomed..lets now talk about the ice cream we bought cookie dough n grapenut..we were referred by friends and we certainly will be back tomorrow.We only bought the medium no no not enough....this shall become a regular stop

Ce
Review №98

This Caribbean ice cream tastes great and is homemade. I decided to try an unusual ice cream flavor which was carrot cake; I was satisfied. The area is not the best. I would come back, but they should open up a location North Broward.

Al
Review №99

Nice ice cream is out of this world 🌎

Je
Review №100

Great ice cream

Information
100 Photos
100 Comments
4.5 Rating
  • Address:4220 NW 12th St, Fort Lauderdale, FL 33313, United States
  • Site:http://localiciouscaribbeanicecream.com/
  • Phone:+1 954-533-5566
Categories
  • Ice cream shop
  • Dessert shop
  • Juice shop
Working hours
  • Monday:1–9PM
  • Tuesday:1–9PM
  • Wednesday:1–9PM
  • Thursday:1–9PM
  • Friday:12–9PM
  • Saturday:12–9PM
  • Sunday:12–9:30PM
From the business
  • Identifies as Black-owned:Yes
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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