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Yankee Candle
419 Cross Creek Mall, Fayetteville, NC 28303, United States
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Yankee Candle
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Review №1

I could care less about a candle but we went into the store for a gift for a friend who loves them. I sure am glad we did! It was the best experience ever! There was a sale on the candles and the kind ladies showed us how to personalize and wrap the candle. It turned into a beautiful gift! The employees were really kind and have personalized assistance. Very nice!

Wa
Review №2

A small but great longtime candle and home comfort store for many years at this location with a clean and organized arrangement of products to easily and quickly choose from.The friendly and knowledgeable staff are very helpful with suggestions of scents and themes to suite customer moods and holiday ideas to gift or take home and enjoy.

Ch
Review №3

What a beautiful store! Savannah welcomed to me with a warm and friendly smile and offered her help if I have any questions. Highly recommend!

Mi
Review №4

Great store, its only super busy during the holidays but regardless the staff are always super helpful and very sweet in making sure you have a pleasurable expirence. Unlike other Yankee stores the lighting isnt dark but actually rather well lit.

An
Review №5

Good prices, good products, and generous discounts. Reason for four stars and not give is due limited options. What they have is great just feel they need more.

Be
Review №6

Great customer service as always

La
Review №7

I love coming here. They have really good customer service all the time.

K
Review №8

I like this location. John has helped me the last two times Ive been there, and he is so friendly and helpful. He spent time helping me find the scents I didnt know I wanted, and gave real thought into what fragrances I would like. It seems like he really likes what he does, makes it a joy to shop there.

Ma
Review №9

Great store! They have a very nice selection, and the staff are extremely kind and helpful. I would especially like to thank Mrs. Kimberly for assisting me in finding a candle that would match perfectly for this holiday season! I will definitely be buying more from this store in the future, and would gladly recommend it to others!

Li
Review №10

Had a very pleasant experience at this store, staff was very kind and helpful. Thank you to Kris and the staff for helping me put together a candle set as a birthday gift. I will definitely be coming back here!! 🙂😊

M.
Review №11

LOVE this store. Jordan was very helpful and he is always so kind. My husband and I love this store because he makes it a friendly and awesome place. :) Thank you for helping us today with our candle shopping!

Da
Review №12

Dont shop at this location. If you buy any candles and they dont burn/smell like you desire, they will give you a hard time exchanging or returning what you purchased. Ms. Kris manager, has a terrible attitude and have given us a hard time on a few occasions. We wont be shopping at this store any longer and will ensure everyone that we know will not support this store. We even asked for a DMs contact information and she refused to offer the information we needed.Pastor Dameian Battle, MBA and Yevette Bryant, MSW

Le
Review №13

Best candles ever!!! Love the McIntosh apple! I would spend my whole paycheck here if I didnt have bills

Ba
Review №14

The Store Manager enjoys going back and forth with her customers. I guess the saying you can not argue with yourself doesnt apply to her. Her main focus and goal was to state how right she was and wrong I was. Her exact words I hate that customers think they can come in her and think they are right. Wow! I hate you feel that way Doing your job and getting paid to bully your customers. HORRIBLE EXPERIENCE

Fe
Review №15

FriendlyCleanVery happy atmosphereBrought our bag to us .Lady helped us out with what kind of smells we both like .

Co
Review №16

Everyone is friendly and always there to help.Those personalized candles are so cool!!!Love it there! My favorite place in the mall.

Jo
Review №17

The workers are very friendly and help you find what you need!!! I would definitely come back every week.

ka
Review №18

Yankee candle scents are amazing. The have the best coupons and are great gifts.

Do
Review №19

Staff is always great and helpful..love the before and after Christmas sales😁.

La
Review №20

I will not shop here again... my mother has spent thousand of dollar in this store and the one time she need help the managers were not helpful. One of them was every sassy!! My mom bought a candle from them and she used it that same was she used the othe thousand of candles she bought from them except the different was tha wick on this on burnt out before the candle was finish.. the manger said she should have clipped the wick ... but as long as we have been going there we were never informed of that and we had to do that with any of the candles we have bought from them. Everytime we buy a candle they always as it there are any issue to bring it back and they would help ... but that was not the case! Well when the situation was brought to the manger ... The manger said we just had to be very lucky ... ( that the wick didn’t go out before) while rolling her neck She was trying to be smart! So we decided we were not going to spend our money in that store no more because they do not go by what they advertise!

Je
Review №21

Always love Yankee candle

Ed
Review №22

I come here all the time the staff in this store is absolutely amazing!!

An
Review №23

Whether in store or online, customer service is always 100%. Maybe other businesses can learn something grom Yankee!!!

Wo
Review №24

I was a bit dissappointed they didnt have the long stem matches nor incense.

Me
Review №25

Friendly, helpful sales associates

gw
Review №26

Yankee Candle AllWays has deals and also offers military discount on Every purchase!!!!!!

B
Review №27

Didnt have much today

Information
43 Photos
27 Comments
4.3 Rating
  • Address:419 Cross Creek Mall, Fayetteville, NC 28303, United States
  • Site:http://www.yankeecandle.com/
  • Phone:+1 910-860-1020
Categories
  • Candle store
  • Home goods store
  • Manufacturer
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:12–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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