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Volvo Cars of Exeter
140 Portsmouth Ave, Exeter, NH 03833, United States
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Volvo Cars of Exeter
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Gr
Review №1

Had the pleasure of working with the fine folks at Volvo Cars of Exeter, and I cannot recommend them enough! Each interaction with the staff there was always positive and you can tell theres a lot of pride throughout the team. Oliver Strattner (Ollie) especially stood out with his patience, professionalism and personable nature. Though he was thorough and informative, his down-to-earth approach was so refreshing.I had heard that these folks werent your average dealership, and after working with them, I can certainly see why! They truly are a shift above.

Do
Review №2

This was my first-time experience of the technician sending me a 2.5 minute video of my car with his recommendations of the service needed and why. It was impressive to see what was actually wrong with my tires prior to inspection instead of simply being told by the service manager (whose job is to increase the dealership’s business) that I need a new set of tires. This transparency increased my sense of trust with Exeter Volvo and made my experience that much more personal and exceptional. In addition to that, the customer waiting area was comfortable, clean, warm and inviting.

Da
Review №3

Wow...What a great service department. I was very pleased from the moment I walked in. Great service!

mi
Review №4

Our family has purchased 3 cars from this dealership. The first was such a great experience, we went back for two more. When my son had an issue with his 2009 XC70 and couldnt get the key out, Dan (the owner) drove to him on his way home and helped him. THE OWNER DROVE TO MY KID WHO WAS AT WORK AND HELPED HIM WITH HIS CAR like it was no big deal!! The staff has always been above and beyond helpful - Pierre is fantastic; I love their communication system when your car is in for service (video to see the issues/walk around, full write up, etc. right to your email or text). I have sent friends, family and anyone else who asks where I got my car to this dealership. Not just to Volvo because I have had not so great experiences elsewhere - it is this dealership with this staff that makes it so great.

Ar
Review №5

I am a long-time Volvo driver but only discovered this dealership only recently, as they had a car I wanted. Pleasant, down to earth, real, not too glitzy or big.. Everything felt right at Exeter Volvo, from salespeople Chris and Adam, through finance guy Leo, up to owner Dan.. Go there! Youll thank me.

J
Review №6

Great place to buy a car, friendly, courteous & good deals.

To
Review №7

The Sales and Service teams at Volvo Cars of Exeter were amazing. The Sales Department made the purchase of my Volvo XC60 simple and stress free. The Service Department was able to accommodate by busy schedule and work around what worked for me, not them. Very much appreciated. Keep up the great work everyone and thank you.

Je
Review №8

I bought a used 2016 Tesla and did the entire transaction remotely. They even delivered the car and I signed all the paperwork in my driveway. It was a very smooth and easy transaction. I would highly recommend this dealership.

Ky
Review №9

Talked to a not very knowledgeable employee about an issue I had with my vehicle. It seemed I knew more about my car after 2 minutes of looking online than he did working in the trade. I was told the shop foreman would give me a call. I have not received a call as of yet. Very bad first impression, I will not allow for a second.

Er
Review №10

I purchased a CPO 2017 S60 Inscription and 10 Year/100,000 Mile VSC from Volvo Cars of Exeter and it was an excellent experience. Paul N. was responsive by email and telephone, and he had the car waiting in front when I dropped by for a test drive. Everyone I worked with was helpful, consultative and friendly. No high-pressure tactics where employed at any time and I walked away feeling like I got good deal. The dealer website not only shows the Carfax report, but it also has a link to the Monroney Label (widow sticker), which makes it easy to know the exact options on the car.

Ja
Review №11

Buying a new car was a pleasant experience at this dealership. Gael provided low-key, knowledgeable information in a professional and efficient manner. Everyone I dealt with was pleasant, helpful and low pressure.

St
Review №12

Fantastic experience from a fantastic company top to bottom. Gael was very easy to work with, and Rich and Adam are examples of how car businesses should be run. They have earned a customer for life.

Ke
Review №13

Great to deal with when purchasing a cat, service is quick and easy too. (fixed)

Ka
Review №14

My husband and I purchased our first Volvo (an XC 90) from Rich and Oliver in December. Every person we dealt with from walking in to test drive the vehicle to finding the right configuration that we wanted to driving it off the lot was extremely helpful and easy to work with. Oliver spent a while with us going over all the features. It was a breath of fresh air not having to deal with high pressure sales tactics when buying a vehicle. We love the XC 90, so Im thinking this wont be our last Volvo. Well definitely go back to Exeter Volvo when the time comes. I highly recommend them!

Review №15

Place is literally the best around.

Jo
Review №16

I was interested in trading in my vehicle (which I loved) for something with more current safety features. I drive ~100 miles/day for work, in traffic, so I need something safe, reliable, and comfortable. I’m now in a position where I am able to afford the next level up vehicle, so researched and test drove the GMC Acadia, VW Cross Sport, BMW X3, and Volvo XC40 and XC60, as well as looked at Audi and Mercedes.My experience at Exeter Volvo was by far the best of the bunch, which is saying a lot because I’ve bought my last 3 cars from the same salesman at GMC, who gave me his family discount last time. VW was so disinterested in selling me the car. BMW was super hard core pushy.My husband and I stopped by the dealership on a Sunday, thinking the dealership was closed. To our surprise, they weren’t. We worked with Mike Hart, who has extensive experience with Volvo. After discussing what I was interested in, we test drove the XC40 and then the XC60 Inscription T6. My trade-in had ventilated seats and we test drove on a 95F day, which made me realize ventilated seats are now a must feature for me. Mike spoke with Adam about stock availability and they had one demo available with the seats I was looking for. We returned 2 days later to test drive the XC60 Inscription T5 and I was instantly impressed. (Massage seats! Driver AND passenger?!?! 😍) My husband has been a mechanic for 35 years and worked on race cars. In 21 years I have never heard him say “I love this car” until this test drive. When we got back to the dealership, I signed the paperwork and scheduled the sale for Saturday.The entire process was friendly, informative, and supportive. I felt like Mike and Adam truly wanted to find me the car I wanted and didn’t try to sell me anything else. I also feel like I got a fair deal and was treated respectfully during negotiation. Adam even saved me an extra $1K because of the company I work for. They had an opportunity between test drives (Sunday and Tuesday) to sell to another customer and gave me first dibs. That spoke volumes to me.The car was a demo with 500 miles. Not driven much, but did have some interior scratches and blemishes. They put the effort in to make the car brand new again, to my complete satisfaction. I was really impressed with their commitment to making sure I was a happy customer.The finance experience was great. I probably could have gotten myself a lower interest rate through my credit union, but it’s was good enough and easier to go through Volvo. Leo was fantastic, straight-forward, and trustworthy. I did end up purchasing both an extended and tire warranty, and I feel good about that decision.Yesterday was my first commute to work in the new car. I am in love with this car! It’s amazing, has everything I was looking for and more. I’m exceptionally happy with my purchase and the overall experience. I plan to bring my car for service to Exeter and foresee myself being a repeat customer. My co-workers, family and friends are already aware of my experience and I will be submitting additional feedback online on Yelp, etc.

Na
Review №17

I recently purchased a XC40 from Gael Hyppolite. Gael provided outstanding customer service. I told him over the phone what I wanted. When I arrived, he had 2 cars waiting for me. I wanted to check out a few more so we walked to the back and sure enough, I found exactly what I was looking for. Gaels knowledge of the vehicle was outstanding. The price, delivery and total experience was exceptional.I have been buying Volvos since 1998. This is my first (and not last) purchase form Volvo Cars of Exeter. Gael, you rock! Thank you.

De
Review №18

I recently purchased a 2018 XC60 and simply had the best car buying experience ever. From the moment I stepped on the lot I was treated with professionalism and courtesy from many employees within the dealership. We were fortunate to work closely with Gael and Adam from the start and being in a customer service industry myself, these people have it perfected. You can feel the culture they have created and the feeling they truly care about what they do in their jobs, which in turn makes you feel very comfortable and not pressured in any way. Everyone there is working together and this was evident when we picked up the vehicle as Gael had an emergency to attend to at the last minute. Adam asked one of the other employees walking by, Oliver, if he could assist us in learning about the car before we drove it home. Immediately he stepped in with a great attitude and took his time with us despite many people shopping at the end of the year. He never rushed us and made sure he took care of us in the same manner Gael had before him. My family loves the Volvo and we are sure to make this dealership where we go from now on and already have had one of our family members switch from another Volvo dealer to Volvo EXETER. Thanks to Adam, Gael, Ollie, and Don for all of your help in making us customers for life.

Jo
Review №19

We were treated like royalty. Great experience! Huge shout out to Mark, made everything easy & enjoyable.

Ch
Review №20

Excellent service and very convenient valet (with mobile App) during this pandemic, making routine vehicle care seamless. Highly recommend Exeter Volvo!!

An
Review №21

We purchased a slightly used XC90 from Rich and his team sight unseen and had it shipped down to Houston. They were very responsive to our questions and were very honest and straightforward in our dealings. The price we agreed to verbally is what showed up on our invoice. The car is wonderful and exactly as described.

pa
Review №22

Recently bought 2017 V90 Volvo from Sales Consultant, Oliver Strattner. He knocked my socks off with his professionalism, well versed knowledge in the in and outs of Volvos, and made the purchase go smoothly and effortlessly. Without hesitation, I recommend visiting the Volvo Cars of Exeter for the superior vehicles and excellent customer service.

Ru
Review №23

This was as good an experience in purchasing a car that I have had in my 70 years. Price was fair and trade-in was more than fair. What set this apart was the salesman with whom I dealt. If you are buying a car, first check out this dealership and if you find something you are interested in, be SURE to talk to Oliver. He really works with you on the deal and the after purchase efforts he made for me was exceptional. I stupidly left all my paperwork and my cell phone on the top of the car as I drove away. I called him to see if anyone had found them. No one had but Oliver walked up and down the street looking for them and went into adjoining businesses seeing if they had found them. No luck, but Oliver then photocopied all the paperwork and overnighted them to me. If you are looking for a fair deal on a car, go to this dealership and TALK TO OLIVER, hes the real deal.

Sh
Review №24

Great experience yesterday with Volvo Cars of Exeter. I had many questions and Michael took the time to answer all of them. Travelled in from western Mass and totally worth it. Thank you!

Be
Review №25

Be sure to ask Gile for his recommendations with no pressure and honesty! It was a nice change from other dealerships.

Se
Review №26

Picked this XC90 out of the showroom. Drove in on a whim and Nigel assisted me. No pressure and let me take one home to see if we liked it. Would highly recommend buying here. Respectful and laid back atmosphere.Got a great value for my trade and the buying process was painless and non pressured to take any extras.Volvo honestly wasn’t even on our radar until we drove it. We were considering Audi and Acura. The quality and costs were really impressive comparatively.Updating now to include the service dept. Bryan in service is great. I had some minor cosmetic issues after delivery and they took care of everything and service guys are all really good.

Ga
Review №27

Extremely pleased with entire experience. In fact so pleased that within a week I purchased another Volvo from them.

Da
Review №28

I cant say enough about the level of service provided by the team at Exeter Volvo. I recently purchased a Volvo from another dealer and had a rather unpleasant buying experience. Upon taking ownership of the new car, I brought it to Volvo of Exeter for an inspection sticker and mentioned to the owner (Dan) my dissatisfaction with my buying experience at the other dealership in Massachusetts. Dan immediately offered to assist me by having his team fix an issue with the roof rack on the vehicle and promptly took care of the inspection sticker for me. In this highly tech-forward environment, where consumers can shop virtually for just about anything....the key differentiator will always be SERVICE. In this particular situation, my excitement for purchasing my Volvo was tempered by the lousy customer service I received at the original dealer....big miss for a business that benefits from the longevity of the customer relationship. Despite just learning that I purchased my vehicle from a competitor, Dan couldnt have been more helpful and has earned my business and loyalty for all future Volvo needs. Thank you Dan for your OUTSTANDING customer service.

Ca
Review №29

Bought our XC90 T8 from Adam who was very helpful along with the rest of the team, the transaction couldn’t have been smoother. Car arrived safe and sound in mint condition

Ma
Review №30

Ive driven Volvo for several years, and began servicing at Volvo Exeter a year or so ago, and am very impressed with the overall service and experience theyve provided. My interaction with the service team was always that they go the extra mile to make service appointments convenient and flexible to me, to keep me updated on the status, and to make sure Im not stuck without a car. And having just purchased our new Volvo there, Im also equally impressed by the Sales and Delivery team. There were a couple minor issues the first couple weeks in our new car, but the entire Volvo team- Sales and Service- was responsive, available, and truly went above and beyond to ensure the situation was addressed to my satisfaction, and with sincere interest for the customer. I continue to be impressed with how responsive Adam and others at Volvo Exeter are- even well after the sale is completed! Highly recommend this dealership when youre thinking about your next new car, and for service. Plus of course we love our new Volvo :)

Ed
Review №31

Adam really stepped up to the plate to ensure we had a great overall experience. Mike was also excellent to work with. Owners operate with integrity—customer focused. Highly recommend.

Sh
Review №32

I recently purchased an XC40 from Volvo Cars of Exeter. I purchase a new car every year or two, so I’m very familiar with the purchase process. This was by far the smoothest transaction yet. From my sales rep to the finance manager, everyone was so nice. I inquired online and when I showed up for my test drive the vehicle was waiting. I was allowed to test drive the vehicle solo. My sales rep answered all my questions. I had the typical bartering back and forth, before agreeing on a deal. When I picked up the vehicle the purchase process was quick and stress free. I have to call out my sales rep - Oliver Strattner. This young man is outstanding. He knows the vehicle inside and out. He spent a good hour reviewing all the options and technology on my new vehicle (which I really appreciated). He offered to do a second or third review if necessary. He explained that he is there to support both before and after the sale. This dealership knows what customer service means. A + Exeter Volvo Cars of Exeter. You earned my business moving forward.P.S I’m loving the XC40

Bo
Review №33

Bought a year old 2019 S60 T6 Inscription last week from Ollie. Very rare combo of options. Had been looking for months for just the right car...incl BMW, Audi, MB, also. From my first email to Rich the Sales Mgr, thru all follow up communications and visits with Ollie, Don the Used Car Mgr, Dan the owner, and Pierre in Service everything went perfectly. Pricing was excellent (2 other nearby dealers werent close on lesser cars), everyone was very professional and friendly, and of course observed all COVID protocols to a T. The other 2 dealers are much closer to where we live...I still highly recommend making the trip to Exeter. GREAT EXPERIENCE! BTW...I sold cars for several years. I know what Im talking about.

Be
Review №34

I cannot express how impressed I am with everyone at Volvo of Exeter--beginning with the owner and extending to all of the people I have encountered. They are professional, incredibly knowledgeable and most importantly--they are kind. They go above and beyond for their customers to ensure that they are happy with the Volvo brand and service.I would highly recommend this dealership to anyone interested in a Volvo. This is coming from someone who never write reviews and who holds the bar for service high. Volvo Cars of Exeter exceeded all of my expectations and that is saying something. They are the truly exceptional!

Ro
Review №35

I am new to Volvo of Exeter, having just moved to the area. I am thankful to have found them. First of all, the dealership is very nice with an ability to hang easily. My first experience was with the servicing of my 2011 Volvo s80. This experience was a step above anywhere else I had visited for service. When I decided to trade the s80, I looked at other brands just to do my due diligence. I only visited Exeter for a Volvo. They were patient and flexible with me (especially my sales consultant) to the point that I became comfortable sticking with the Volvo brand. They guided me to the best fit. I LOVE my car and the decision I made to work with this dealership. This will be a long-term relationship - service, sales, accessories, everything Volvo.

Er
Review №36

Pierre tried to hrlp but could not.

Mi
Review №37

Absolutely worst service! Dont expect to leave there with a car in a few days. Will take weeks and the whole staff just for you to get a car. Very unorganized. Would rather walk barefoot on glass then to buy a car from them again!

Da
Review №38

Woah!!!! Ollie! Adam & Leo!!! What a great team of honest and knowledgeable people!! For the first time 20 years of car buying did I feel like I was well treated and felt the sales and finance team worked above and beyond to help and work around our situation!!! In a word.. AWESOME!!! We loved our experience and have become regular customers . We drive all the way down from Vermont to work with Exeter!!ASK FOR OLLIE - he will take great care of you!I just can’t say enough .

Da
Review №39

Oliver is a great salesperson. Took a lot of time with us today explaining the cars features, even before we decide to purchase.

Ti
Review №40

Always a great experience at Exeter Volvo! The staff are very experienced , helpful and professional. Im happy to purchase my vehicles from them!

Ka
Review №41

I couldnt be happier with the experience we had car shopping with Volvo Cars of Exeter. Our sales associate, Oliver, was knowledgeable and courteous. Thank you, Volvo Cars of Exeter.

Ph
Review №42

When I arrived I was told to drive in to a covered garage to protect me from the weather. Upon entering the dealership I noticed how spotless it was. I purchased my vehicle at another dealership (huge mistake). The service manager Cliff could not do enough for me. Cliff looked up my vehicle and found that it had a 7 year 100,000 mile warranty. Upon inspection it was determined that both rear springs were broken. That was covered under the warranty (thank God). There were several other issues that were rectified and I can recommend this dealership with the highest praise possible. There were all the amenities (coffee snacks even treats for your dog.) Again if you are buying a Volvo Exeter is the place to go.

An
Review №43

Two words that can define the folks at this dealership - honestly and transparency. Everyone I spoke to was knowledgeable and upfront about vehicles and their costs and I never got the feeling that they were trying to screw me over. Cant say that for a lot of other places.

Da
Review №44

My experience Leasing my new Volvo XC40 was nothing short of pleasurable. I worked with Adam (Sales Manager) and he came with his best price upfront. I shopped this with all dealers in Maine and Exeter Volvo beat them all in price. I live 1 hr away and there is a Volvo dealership down the road. That is a testament to the experience at Exeter Cars of Exeter.Adam was extremely responsive via email, txt and phone. We worked out the pricing ahead of time so that my trip to the dealership included e no surprises. I arrive and took the car for a test drive and they hd me out of there in just over 1 hr of my test drive. Every staff member that I talked to was courteous and friendly.

Ju
Review №45

Outstanding customer service! Just moved to the area and was unfamiliar with the dealership. Every step in the process of buying my new car was second to none. The owner is hands on and the team is not only experienced and professional but go out of their way to foster a positive customer experience. When I brought the car in for a software upgrade the owner saw it was taking a bit longer than expected so he offered a loner car and even offered to drop my vehicle off at my home. Thats really going out of the way to build a relationship. I feel valued as a customer and will be loyal to this dealership for years to come.

Me
Review №46

I recently brought my car in for service and was overwhelmed at how helpful, courteous and professional everyone was. I will definitely be back.

Er
Review №47

Keith (Wallace) was very professional from my first phone call to the final hand shake. Everything was ready and waiting when I showed up for my test drive, and the service staff quickly and fairly appraised my trade in. They were friendly and flexible with their pricing and we quickly reached and agreement and finished up the paperwork. I even met the owner ! 5 stars. Definitely recommend.

Do
Review №48

I have driven Volvo cars for years. I have seen all kinds of dealerships - both good and bad. This is one of the GREAT dealerships! The new ownership has refreshed the waiting experience. It is set up to accommodate busy professionals, with work tables, Kerug coffee, water, soda and snacks! The service team is second to none! They keep you informed and provide estimates and suggestions. Scott Emerson is top notch! I highly recommend this dealership and their service department!

Za
Review №49

Oliver and Adam were great! Awesome, professional experience.

Se
Review №50

Ollie helped me find the right car in my price range. No hassle and made my first car the perfect one for me. Really glad I took the time to stop by there. Recommend highly.Edit (02/22/2020): took the car to Subaru for its 120k maintenance and found a few issues. Took it to Volvo where I bought it used and Adam took all the worry away. Thank you so much. Cant say enough good things about this place!!!

Al
Review №51

Great service. Doing a good job with Covid hygiene.

Wi
Review №52

I went to Volvo Cars of Exeter last weekend to lease a new vehicle and I couldnt be more happy with my experience. My lease was about to expire on my old XC60 and I knew exactly what I wanted for my next one. I went online and found it at this dealership and contacted them to make sure it was available. That weekend, I drove up from Boston, and in a few hours, I drove away in the exact car I wanted.I got the exact car I wanted with a price I was happy about. Thats what a car shopping experience should be (getting the car you want at a price you can afford). This was one of the most simple and straightforward deals Ive gotten in my car shopping history. Everyone from the salesperson, the managers, and the finance manager had my best interests in mind when putting the deal together.I typically dont write reviews but, I was so satisfied with my experience that I feel like I have to spread the word.

Ri
Review №53

One of the best dealer owners I have ever met, Dan takes great care of his customers. Staff was extremely courteous and patient. Cannot recommend this dealer enough, worth the commute. You will not be disappointed.

Ro
Review №54

Got a brand new XC 90 T6 SUV and the air conditioning doesn’t work correctly. Exeter Volvo refused to fix or exchange the car, and treated me poorly and disrespectfully while I tried getting the car fixed.

Re
Review №55

Exceptional customer service. Went in with an issue for such a new car and it was fixed under warranty. They go above and beyond to give you a top knotch experience.

Le
Review №56

After a long day if car shopping they made the experience so easy, efficient, fair and fun! Would go back here in a heart beat!!

An
Review №57

TRUSTWORTHY SERVICE DEPT!!Brought my 2006 XC wagon in today for a $2200 replacement of a leaking ABS unit, identified during the State Inspection. Although I did appreciate service advisor, Pierre Belperrons, candid honesty when he told me unfortunately failing ABS units are uncommon (just my luck!!) I did emailed Service Mgr. Cliff Cote to inquire about a less expensive repair. Cliff called back and reassured me that if it wasnt needed, they would not replace the part. Guess what? The leaking brake fluid was coming from a loose fitting. Outstanding dealership!!

Ja
Review №58

I visited volvo cars of Exeter last week and I got top notch service! Everyone was nice and friendly and I didnt feel any pressure to buy anything! There was a gentleman there I believe his name was Scott! He was extremely nice and courteous! I would give more stars if I could!

Si
Review №59

The service adviser Bryan Richardson has always been very knowledgeable and answered all my questions about my car and the Volvo cars in general. I learned things I didnt know about my car and as a car enthusiast this usually is not the case when I go to dealerships :-)

Me
Review №60

Im surprised to see so many 5 star reviews. I have found the wait times to always exceed what they tell you. The complimentary car wash is rarely done. The only good service that I have received is being offered a loaner car when told ahead of time that services will take over 2 hours. Very disappointed, since I have had very different (and very positive) experiences at other Volvo dealerships.ADDENDUM: Volvo was very quick to address my concerns, which I very much appreciate.

Wi
Review №61

We had a great experience working with Chris Lowry who helped us out with purchasing our V60. Chris and the team made the entire process simple, straight-forward and hassle-free. Best dealership experience I have ever had. Highly recommend.

Ma
Review №62

Great experience!Answered my questions and was able to show me the cars I liked. Very personable and friendly.

Cr
Review №63

Christina H. Was amazing!!!! Great deal, quick and worry free

Ma
Review №64

Very helpful and knowledgable staff. Didnt try to push me into a purchase

Ma
Review №65

I recently moved up to NH and have had my car serviced twice at this dealership. Scott in service is extremely helpful, and has emailed me personalized quotes prior to my setting appointments. Overall, my experience with this dealership have been excellent!

We
Review №66

Always great to deal with! Tons of inventory to choose from as well as a great service and sales staff. Would highly recommend to anyone looking to get an amazing car!!

Ch
Review №67

Very professional, efficient and willing to negotiate to a fair deal.

Ky
Review №68

Mike Hart, Oliver Stratton and Don Steere made my vehicle purchase here the best and easiest car purchase I’ve ever had and I’ve purchased and I’ve had many many cars. I can’t recommend more.

Pa
Review №69

I recently purchased a Volvo Xc60 from Volvo Cars of Exeter!My overall experience was exemplary,even tho I live 1000+ miles away from Exeter (@Texas) and had my purchase shipped.Oliver Strattner was my point of contact at the Volvo dealership.He was simply awesome!Right from pricing all the way to Delivery of the selected vehicle,he provided his best services possible.I never felt that he was selling anything to me,rather his main focus was to help me chose the right vehicle at the right price with the right features,that would help me.In the past,I have dealt with so many sales folks and Oliver stands out as the BEST!He provided exellent insights and inputs thru-out the purchase process,no rush or pressure at all,and also provided detailed techinical info on the vehicle.He was extremely courteous and respectful at all times,and was very prompt in attending to all my questions and requirements(even after I received my purchased vehicle @ Tx)Many times,he went over and beyond what I could have expected for.I rate him to be highly professional in all the services he has rendered to me during this time.I would highly recommend Oliver and Volvo of Exeter.Cheers!Pal

HY
Review №70

Scott is awesome! We were updated during the process and happy with the service. Thanks guys!

jo
Review №71

Just purchased a new XC 90 Adam was great at helping me with the trade of my old vehicle offer me the best deal I drove up from New Jersey And had everything ready and waiting I was in and out in under an hour if you are in the market for any Volvo I would highly recommend seeing Adam and his guys there straightforward no BS

Br
Review №72

Been going there for years! The parts dept is excellent! Marty and Chase are a true value add to the establishment!!

Iv
Review №73

Oliver Strattner, sales and leasing consultant, is super attentive, responsive, communicative, fair and his customer service was excellent. Volvo Exeter is the place to go for a Volvo.

Ty
Review №74

Good customer service, did all they could to help meet my price and expectations. Sale just didn’t work out due to a cosmetic issue I couldn’t get past.

Re
Review №75

Beside being expensive, they really dont diagnose the problem. Instead they suggest to remove and replace whatever is suspecious. However the staff are really polite and the environment is really clean and cozy.-------------------------------This is a response to your reply. First of all the problem was not the aftermarket parts at all. I had my car be checked by a local mechanic and they diagnosed the problem to be the failed CV axles. They replaced it and my car now is running even better than the day I bought it and guess what? These axles are also non OEM parts purchased online.

Dr
Review №76

I want to commend Joe Lemieux for the extra effort and kindness he displayed in helping us today. Volvo of Exeter is fortunate to have an employee like Joe!

Ch
Review №77

No pressure sales, excellent service. Very easy to work with

Ji
Review №78

Just like to thank all at Volvo Cars for the wonderful service recently. I was on my way to an emergency vet appointment when my 1996 960 Volvo suddenly shut down, all dashboard lights flashing forcing me to immediately come to a halt safely at the roadsides edge. With my hazard lights on I proceeded to notify my husband of the situation and to call for help from Volvo Roadside Assistance, who could not have been more helpful or comforting for the next 2 hours. They told me the coverage for hookup and towing and any overages that may occur. With all the necessary information at hand they walked me through what was to happen with my safety always firsthand, proceeded to call my dealership in Exeter, NH speaking to Mike in Sales to apprise them of the situation and to expect to see my car towed there later in the evening. They called a tow service who also called me to let me know his arrival time and Corey from Als Automative in Exeter NH arrived at his expected time and carefully hooked my Volvo up securely and safely delivered her to Volvo Cars of Exeter. Volvo Roadside continued to call throughout to make sure I was safe and all was proceeding smoothly. The next day I called Cliff Cote (Service Manager) at the dealership and he was going to assess my disabled vehicle and within just a few hours called with the main fuel pump as the reason, the cost of repair and as always for many many years Cliff at the helm came through for me. I had my most precious vehicle ready to be picked up within 36 hours. The service team at Volvo Cars of Exeter has for over twenty years been professional, honest, respectful and timely in providing me with the most efficient care for a vehicle that has always been there for me keeping me safe and enjoying the excellence of craftsmanship that only a Volvo can do.My sincerest thanks to Cliff and his team and all those at Volvo who understand the quality of a Volvo and its relationship to its owners.Keep up the very fine work. As always I will see you for our regular maintenance always keeping us at our best. Jill Rumore...a very satisfied Volvo customer

Sh
Review №79

Expensive. Should have more and/or better signage for parts department. Need to pay more attention to details, as they messed up receipt by billing to wrong account.

Ma
Review №80

The service has been excellent! Scott in the service department is extremely helpful,professional, and personable!!!

Pa
Review №81

Great place to buy a car! The staff are amazing!

Fr
Review №82

Stay away wasted our time. Scheduled a test drive , showed up and car was gone. Tried to sell us a new car . bait and switch.

Am
Review №83

Great place! 5 stars all day(;

Mi
Review №84

This was my first visit since the change in management. Service was great.

A
Review №85

Scott and Cliff are awesome! Best service ever.

Do
Review №86

Awesome

Ea
Review №87

Excellent service experience with the new ownership, thank you Scott!

Sh
Review №88

Great service, excelent attention to detail, friendly faces all around!

Ni
Review №89

Scott was amazing to work with everyones very friendly and helpful

Ph
Review №90

Parts department pulled extra parts I MIGHT need for me just in case I needed them, and got me the right sunglass holder despite me getting the color wrong. Service set me up right away for a new key with no appointment and for less than quoted.

Ch
Review №91

Great people with awesome customer service!

Er
Review №92

Great experience and highly recommended.

K
Review №93

Thought $100 for a battery install fee was a bit pricey for 15 minutes of labor, said no to the $72 cost to replace wipers. Maybe I am out of touch.

De
Review №94

Traditional Volvo services. Some new gate keepers for service are working hard to get to know all the customers.

De
Review №95

First class!

ol
Review №96

Excellent

Information
28 Photos
96 Comments
4.8 Rating
  • Address:140 Portsmouth Ave, Exeter, NH 03833, United States
  • Site:https://www.volvocarsexeter.com/
  • Phone:+1 603-772-5975
Categories
  • Car dealer
Working hours
  • Monday:11AM–3PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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