Great customer service always
Says they open at 7:00am, here Thursday July 29 at 7:07 and they’re not open, update current hours
Awesome customer service! Always have the good stuff.
Good guys there. Willing to do whatever they can to help.
Was ok guys here tried to help best they could like the store the way it is be back im sure
The guy behind the counter was having a bad day I guess
Completely incompetent! Needed 13 quarts of diesel oil...first they stated they have it, but they didn’t; just had a gallon which they tried to sell me. So they guy stated they would ship it from a different location and have it ready by the morning. Went in the next morning, not there. Same guy stated, “I guess it’s not here.” He didn’t seem liked he cared one bit. Will never go there again.
These guys work hard to find the part you need. Not much retail/browsing space but big stockroom. Close to the port, much less markup than the marina store if they have what you need.
I couldnt give this place any better reviews the people are great theyre knowledgeable they do everything that you need to do with your car go there
Best NAPA ever! Service is amazing. Almost every time I call or go there for a part its in stock, if its not they order it up and call me right away when its available. Great customer service! Excellent parts selection!
I called and asked if he could help to find a part he was annoyed and bothered and then told me hes supposed he could try and go and look for me I told him not to bother I thought I was falling apart store
Helpful staff
Great customer service and very knowledgeable, Ill definitely be back!
I called and did not know the name of what I needed. But thy helped and got exactly what I needed.
Good attitude behind the counter, willing to help find the right part I needed without complaint. Seems like that should be the standard, and here it definitely is. Thanks for the good customer service!
Great service and great parts!
Great place. Ran by locally grown and raised American men for at least two generations
Been dealing with them for years. Nice guys and can find anything you need or able to point you to other options!
Great staff. They always have our orders ready when we get there and are happily to help find weekday we need when we have an unusual request
Helpful very helpful
Had the part I needed no sell up. The part I had bought from some where else did not work and they wanted to replace it with a used part at the same as new. But here the man behind behind the counter told me had the manufacturer part. And it cost less than the other part by 10 buck. I will shop here again because of that.
Great guys that help you and really know their business.
The employees here really know what theyre doing and are consistently helpful. Dont waste your time at other auto parts stores.
Can get what you need within a day or 2 if need be. Know you when you come in or call. Always willing to help you. I like the personal touch.
They always take care of my companies needs !
Well as usual my guy Kyle hooks it up very helpful great customer service I give them four stars
Old school auto parts store.Experienced and knowledge staff, unlike most other stores. lots of inventory. Have always had great service at Everett auto parts. Has become my preferred store.
Very helpful shop! I went there looking for a hard-to-find wiper blades for my car. The guy spent a good half hour locating the right parts--thanks!
Is there anyone courteous professional there? Every single employee acts like it’s an inconvenience to help the PAYING customer.
Napa has the best prices I found for any Auto parts in Everett Washington and theyre very friendly nice and they have a lot of inventory very friendly over the phone
Terrible customer service! Don’t keep the word!Whatever other stores do this doesn’t!Stay away from them!Specially the guy by name Ron extremely rude and has 0 skills in customer service!
Worst. Customer. Service. Ever. People there are so rude and disrespectful. Don’t waste your time or money.
Napa Auto Parts in downtown Everett is a very convenient location for the downtown community as well as business professionals working in Everett. Friendly and helpful staff for those like myself who knows nothing about vehicles, fair pricing, clean location, easy to find off Rucker and everything you would need for your automobile.
Speedy and quick. Pre-ordering online makes it faster. Easy returns.
OEM parts and great knowledgeable employees.
Napa is great!Today, I needed belts for a 50hp ingersol Rand compressor. They cross referenced them, and had a substitute on the shelf.Once again, Napa to the rescue!They never fail to amaze.
Highest priced NAPA of any in the area. Their discount price is the normal price of the next highest priced store below them. They always seem like they are having a bad day too. Time for new jobs? Time to hire additional staff? Time to retire?
Place to buy car parts
Great service and free advice!!
Seriously, these guys know cars. The prices may sometimes be better at Autozone or OReilly, but if I ever have any question about what I need, these guys have the answer, and they have never steered me wrong.
I love Napa its a bit more spendy butt u all ways get the rite part and its in stock most cases
Quality parts, quality service and knowledge
Got some paint mixed they matched it perfectly
Nice store good selection of parts and paint supplies
This really cool guy works there...
Friendly and knowledgeable service!
Buy parts somewhere else not napa, go to place that has new system of keeping your records because if you lose your Receipt they will not look you up welcome to 2019 and people think why Amazon is taking over
Always happy. 2 thumbs up.
Very cluttered, hard to find what you need. A little lacking in the customer service department.
For being independently owned and operated, they have the meanest and rudest staff I have ever came across of an auto parts store.
Very knowledgeable, helpful and friendly staff
Good people who know what there talking about
Great help and NO LINES!
Kyle & employees are very helpful
The 3 guys in there were rude... I walked in looked at one of them in the eyes then took a look around the tiny little area that they had. But it took them almost 7 minutes to ask me if I needed help finding something (7 minutes) mind you I was the only person in the store besides the 3 workers. Hey employees do your JOB HELP the paying customer...
Always have what I need
Every time I come in here they make me feel like family and take care of me!
Great service amazing inventory
Great grouo of people
Friendly staff
Kyle is awesome
Great staff
Had everything I needed filter is in a few things they didnt have directed me to the right place to get it
Very helpful staff
Awesome people
Nice people
Yo motor mouth
Very knowledgeable!
Very helpful
Staff was arrogant and rude.
Great place
Cheap parts
Great bunch of good parts men. They got there game on.