user
Sleep Experts Euless
2701 TX-121 Ste 300, Euless, TX 76039, United States
Appearance
Sleep Experts Euless
Comments
Ma
Review №1

Michael the salesman was awesome and very very knowledgeable about the products you offer. I did not intend on purchasing a mattress today. I came in to purchase a bed frame. He was so helpful. Hopefully you have others in your employ who are as knowledgeable, professional and helpful as he is. I would recommend his services to others who are in the market. Thanks

An
Review №2

Mike at Sleep Experts off Highway 121in Euless is an absolutely fabulous salesperson! He thoughtfully took my phone call on Friday and within a few hours called back with an amazing deal! Then, in store he patiently helped my husband and I consider various options based on our needs. I cannot speak highly enough about the top tier experience he provided, while saving us money!

Da
Review №3

My wife and I stopped by Sleep Experts to try out the Purple mattresses before buying online. Spoiler alert: the deals were so good we ended up buying in store! Ask for Thomas to help you out. He was not pushy at all. Thomas was extremely informative and patient. He is a fellow veteran and is no stranger to aches and pains that can affect a good nights rest. His recommendatons were great. Im so glad we stopped by instead of buying online!

Mi
Review №4

Melinie made our mattress search so easy and pleasurable. Never did I feel like she was just trying to sell me something. She was genuinely interested in finding the best mattress for us, even if it wasn’t the most expensive one. I appreciated that very much. Great experience and will definitely be coming back to buy my kids mattresses from her!

Ka
Review №5

Melanie helped me find my perfect mattress. She was very thorough, patient and kind. The machine they use to find your perfect match is amazing. I thought I knew what mattress I wanted, but the machine advised differently…thank goodness for technology!If you’re in the market for a new mattress, go to Euless Sleep Experts…they will take good care of you. Oh and the delivery team was equally as fantastic. The entire experience was perfection.

Ja
Review №6

Five star service by Cameron. He was so helpful and explained all our different options. We purchased a tempur-pedic and so far we love it. We recommend this location and Cameron if you have any questions about getting a new mattress. Thank you!

Ne
Review №7

Today I went to the sleep experts located near Glade Parks and the sales representative was the most professional, most helpful, most honest and accommodating sales rep that I have come across in all my experiences at buying new beds. His name is Thomas and if you ever need help with anything from policy, to experience of the quality of bed you are looking for at Sleep expert and a fair price and sales that Sleep experts offers from their line of mattresses and products he is the man to go see, PERIOD. Thanks Thomas

Je
Review №8

If your looking for a new mattress go see Melinie. She was full of good energy, pleasant and easy to work with. She was very attentive to my needs and wants and got me exactly what I wanted.

Ma
Review №9

Ask for Melinie Torres-Moraga if you want an efficient friendly sales experience with NO PRESSURE. Her product knowledge and professionalism is impeccable. Delivery was on-time and perfect. Great experience and we LOVE our new bed.

As
Review №10

Melinie was incredibly helpful and knowledgeable throughout the entire process. We got to test which beds would help with our specific needs. She was really funny and sweet too. She helped us save a ton of money. They have a wide variety of beds for all types of sleepers. I take my sleep very seriously, so if you do too— I’d highly recommend going here. Our new bed is sooo comfortable. I can tell this is gonna be a life changer!! 😁

Ch
Review №11

Awesome experience! Extremely professional and knowledgeable. Let us pick our mattress instead of just pushing expensive options.

Jh
Review №12

Melanie was an absolute delight to have! Helped me get the right bed for me and now im looking forward to good sleep!:)

Ap
Review №13

Melinie was so helpful! And I appreciate the great deals she gave me. Cannot wait for my new mattress to be delivered this week!

Ar
Review №14

A five star experience. One thing that really sets them apart is how they treat their customers.We were greeted by the store manager Emma who unlike other salespersons didn’t pressure us to buy.We took our time to test different mattresses and she was there to answer our questions.They carry many high-end brands in store including Purple. If you’re in the area and shopping for mattresses, give them a visit. You won’t be disappointed. 👍🏼 👍🏼 🔝🔝

Ng
Review №15

Love this place and Melinie did a great job helping us to choose the right mattress. I’m happy to get a great mattress with great price from her.

Da
Review №16

Brand new Tempur-Pedic beds. Wow!!!

Ch
Review №17

Thomas was amazing! Knowledgeable, not pushy, patient, and overall helpful.

RO
Review №18

The sales lady was very helpful in choosing a mattress.

Sh
Review №19

Roughly three months ago we bought a mattress and it ended up being the worst purchase we’ve ever made. The customer service was just as bad. We decided we couldn’t take the kind of sleep we were getting and started looking for something different—we definitely were not going back to the same mattress store. We walked into Sleep Experts and met Cory. It was the absolute best mattress buying experience we could have asked for! She was knowledgeable, kind, patient and not pushy at all. Although it took us a couple days to make sure we were making the right mattress decision, we knew we were 100% buying one from her and Sleep Experts. Thank you so much for the wonderful customer service and experience!! We will be sending anyone and everyone looking for a mattress your way!

Ro
Review №20

Excellent service! We were amazed by the service offered by Melenie, from start to end she was a real sleep expert. Definitely recommend this store :)

La
Review №21

I am excited about my new mattress that is on its way. I got to test it out and I got perfect help in picking the right mattress for me. Melinie has great customer service skills and is very friendly. I love Sleep Experts of Euless. Thank you Melinie. See you next month😁😁😁

M
Review №22

Very knowledgeable. Helped me find the perfect mattress. Didnt feel rushed at all. Great staff.

Ni
Review №23

I have never felt more important in any retail store. I received the red carpet treatment from Miss Melinie. Most importantly walked out away getting a mattress that will give me optimal support and comfort.

X
Review №24

Great energy when I walked into the store. The associate worked with me on cost. Lots of choices. Ivan could not have done better. Great job!!!

Em
Review №25

We went during the Memorial day sale, and were very happy with the customer service. Immediately we were asked to use hand sanitizer, and grab pillow covers for our personal use. Melinie was super helpful, and we did purchase a bed from her. As we got in our car we saw her sanitizing the beds we tried. I was SUPER IMPRESSED! I would HIGHLY recommend this location and Melinie!

T.
Review №26

The sales associate (Talar) was a major help. Thanks for your patience and advise.

Le
Review №27

Corey was friendly and knowledgeable. She remained calm during computer malfunctions. She was quick to reach out to another store for assistance in completing my transaction.

Gl
Review №28

Melanie was very knowledgeable & professional. Great experience

Al
Review №29

Melinie was a delight to work with. She truly cares about making her customer happy!

Mu
Review №30

Amazing customer service. Highly recommended

Sh
Review №31

Linda was awesome!! Her customer service and attentiveness to customer needs was amazing. I would definitely recommend Sleep Experts to anyone looking for a new mattress. Thank you Linda!!

Ja
Review №32

I called to replace my grandmothers bed and Cory helped me find the perfect adjustable power base and mattress. The best part was that it was on sale and that they could deliver and set-up for grandmother the next day. Cory specifically was very helpful and attentive. I will do business with sleep experts in the future based on this experience. Thank you Cory!

Ja
Review №33

Great experience! Ivan was helpful without being pushy. Loved the analysis used to help us find the perfect mattress.

Je
Review №34

Salesman who’s name I can’t remember was straight forward and transparent during my visit. Haven’t received my mattress yet so I’ll update this review but a lot of the mattresses were sold out so it’s safe to say the pickings were slim! Overall besides that it was a easy , quick and pleasant experience.

Ty
Review №35

I bought the Kingsdown Claradelle mattress with Melenie servicing me. I am hoping I like my new purchase

Su
Review №36

Excellent customer service! This made my experience enjoyable, enlightening, and I found the perfect mattress. Because of the customer service I will be back in November to buy new mattresses for my kids rooms. Please make sure your sales associate gets recognized! In a time where everyone is distant in our world he brought a warmth that could be felt even in social distancing.

Jo
Review №37

Thomas helped us and provided us a great deal

De
Review №38

Stopped to look for a new mattress and thanks to Corey, we ended up purchasing one. We get delivery on Tuesday, & so excited to receive our new mattress!

Ty
Review №39

Linda Shelley, the regional manager, made our buying experience a breeze today. She is very knowledgeable about mattresses and sleep, she was great! She talking us through finding the perfect sleep for us. We defiantly recommend buying from Linda!

my
Review №40

Excellent attention from sales representatives.

De
Review №41

The sales woman was wonderful. Great experience today!!!

wi
Review №42

Hello,Ivan was a pleasure to work with today thats for sure. He walked us through so many options and really help us narrow it down. It was a really informative process. Ivan was an absolute professional in every way.

mi
Review №43

Very good customer service, I was provided with alot of options of products and payments.

M
Review №44

Had a very good experience at the Euless Sleep Experts store. Corey was very patient and helpful in helping my and I purchase a new mattress. This is the 3rd mattress we have purchased from Sleep Experts over the past 10 years

De
Review №45

I initially made contact with the sister company Mattress Firm, because was looking for an item. So they at the time didnt have what I needed in the store, but this gentleman kept my need in mind. He checked around and made sure, my needs were met. I called Sleep Experts and conveyed a message it was honored and again they went the extra mile. This level of service to me is paramount. Great customer service, efficient, patient, and just could not have ask for better service. So I would like to send KUDOS to both stores Mattess Firm and Sleep Experts. Keep up the good work!

Ly
Review №46

Ivan was very helpful in guiding us through the selection process.

Sa
Review №47

Melanie and Kevin were very knowledgeable and helpful...no high pressure and they made our experience fun.

Gr
Review №48

Our sales representative was very knowledgeable and provided professional advice. My wife and I are extremely happy with our selection and are enjoying our new adjustable bed frame.

Ro
Review №49

Great experience - very knowledgeable...looking forward to receiving my new mattress! Ask for David - has answers to every question and highly recommended especially for anyone with any aches and pains at night. Spent time talking through all options - thank you sir!

Do
Review №50

Sales rep Daniel was great at helping me make the best choice for an adjustable bed and mattress. Offered me an awesome price and helped me get the credit I needed for payment.

Ch
Review №51

David O was very helpful and didnt push me toward products I was not looking for. If the bedding choice turns out as well as my shopping experience, Ill be very happy.

Ne
Review №52

Emma was super helpful! After shopping around at several stores, we bought our mattress here. Amazing customer service. Great prices. Definitely recommend this place!

Th
Review №53

I needed a Mattress ASAP, but wasn’t looking for your basic, wanted the Reserve Stearns & Foster. As I understand most places do not stock these, I needed an adjustable base split king, which is even harder to find. My wife is have cancer surgery tomorrow and will be in the hospital for a week, wanted her to be able to come home to a new adjustable bed she can sleep up right until she recovers.With all that being sad we tried 3 other big name mattress places. We’re all by all it’s 3 to 4 weeks out. As I understand this with everything going on, I said what are my options? We’re not offered any, was left with it is what it is, nothing we can do.That’s until I called Sleep Experts and talked to Tye on the phone, now mine you I never take the time to leave a review good , bad or other.But This Man Deserves 5 Stars All The Way!!I told him what I was looking for, he looked it up and said unfortunately we do not have any in stock, I explained the issue and why I needed it ASAP. He said let me call my regional manager and see what I can do. Ten minutes later he called me back, saying we’d be happy to deliver you a comparable Stearns and Foster tomorrow.Your mattress will be in on 8/16, we will then come free of charge, take back the current mattress and replace with the correct one you ordered.Now That’s Customers Service!! I said can you please email me over the quote on everything. Five minutes later it was in my inbox with the model mattress, checked it online, one I wanted.30 minutes later Tye had my sale!! I Highly Recommend him. He’s not your typical salesman by any means he listens and helps, that’s Rare these days!!Thank YouTye!!

sh
Review №54

Excellent customer service and great prices.

Ch
Review №55

Emma was magnificent! She anticipated our every need and recommended the best bed weve ever had. I have already recommended my friends to her.

Wy
Review №56

Tye was so amazingly awesome!! He did everything he could to help us get a bed that was what we needed!!! Please go see Tye if you need a bed. Hell ask you questions to find out what type of bed you need to help with those aches and pains!!!

Ma
Review №57

Sleep Experts in Euless offers excellent customer service at great prices! The manager, Mr. Howard, is a jewel and treated my family with honor, respect and gave us a great deal!

Fr
Review №58

Tye was extremely helpful. I completely recommend coming to this store and dealing with Tye. You will NOT be dissatisfied.

ZO
Review №59

Love love LOVED EMMA!! She was extremely kind and cooperative. Gave me a great deal and also ended up giving me free goodies for my new home. Definitely recommend her and this branch of sleep experts! Thank you so much!

De
Review №60

David O. went above and beyond, helping buy a mattress, explained the details of all the beds I tried, he was really sweet and got me water and got me the best deal on mattress and delivery, I will definitely recommend, Sleep Expert have the best customer service! 😁

Mo
Review №61

We had a great experience in this store. We recently bought mattress from here. Emma was extremely nice and helpful. She understood our need and advised accordingly. She also gave us a great deal on the adjustable base and delivery. Definitely will recommend to go this store.

Jo
Review №62

Gabriel is very knowledgeable and attentive, will come again for any other needs.

Ma
Review №63

Emma was amazingly helpful and thoughtful. She made my experience great. I will definitely refer to my friends.

Da
Review №64

It is with great pleasure that I share my mattress shopping experience with everyone. For starters, I got Daniel on the phone and asked him a ton of questions. He was very pleasant as he was patient while we were on the phone. A couple days later, I finally made it to the store. That was when I met Dave. He impressed when he remembered my phone call to Daniel. Without skipping a beat, He stepped right in to assist me. He was cordial, patient and very knowledgeable about the mattresses. He shared his expertise with me. I was very comfortable with my choice. Later on that night, while we were on the phone, the other line rang. He did not rush me off the phone but I knew I could wait so I ended the call. When I came back to finalize my sale, He was very apologetic about the night before. I could see that it was important to him to provide me with excellent customer service that he gave me a break on the cost of my (same day) delivery. I would definitely recommend them to my friends. Dave and Daniel provided me excellent customer service that is 2nd to none!!!

sk
Review №65

I walked in and David did not move from behind the counter. He stated that they are low key. He seemed totally disinterested in helping and shut down after when I didnt look like we were going to get something today. Only thing that seems knowledgeable was that the store had a machine to test what you prefer. Cant say that I would want David to help me or nor would I shop there when he works.

Ro
Review №66

Emma Coleman was amazing to work with us. the 2 deliveries we had were both very professional, for sure will recommend this location and Emma is a must person to ask for to help get it done like you need/want!!

Ba
Review №67

David Oliver was very helpful in our search for a new mattress today. He did not try to push the most expensive mattress on us and seemed genuinely interested in helping us find what we were interested in and needed. Since it was Memorial Day weekend, there were great incentives to buy! Looking forward to getting our new bed tomorrow!Update: We had a problem with the delivery of the mattress (no fault of the store) but the manager very graciously gave us the nicest mattress cover that they carry to compensate us for our inconvenience in having to get a replacement mattress. (And the mattress is VERY comfortable!)

Je
Review №68

I had a great experience here. Daniel helped me find the best possible bed that was for me. I appreciate his patience. If your in need of a new bed, Daniel is your man!

Ti
Review №69

Emma and David are great!!! The best customer sevice ever!.. They would never give up until they found what we wanted. I recommend them for you mattress needs. Thanks Emma

Ja
Review №70

Emma was very helpful and fun. Great experience!

Mi
Review №71

Emma was AH-mazing!!! Great with knowledge and customer service!! She made us feel comfortable shopping for a mattress and listened to give us the best deal!!!

De
Review №72

Awesome experience, very helpful. Very satisfied with our experience.

Da
Review №73

JW Boyd was our sales associate. He answered all of our questions, and we could really tell he is an expert in his field. I recommend if youre thinking about buying a new bed that you give him a call. He will thoroughly explain everything in detail and go the extra mile so you sleep like a champ.

Ki
Review №74

Emma was fantastic! I highly recommend this store.

Al
Review №75

Emma made this experience bearable. She worked with me in price gave me great recommendations and when the delivery team messed up once I brought it to her attention she quickly remedied and Im happy with the replacement mattress.

Ja
Review №76

Absolutely the best and easiest purchase on a major product. Kevin and David were both very knowledgeable and helpful. I definitely recommend this location 100%.

St
Review №77

Went above and beyond to help me find what I needed and get it delivered!

Sh
Review №78

Emma took care of me and helped me get exactly what I needed and wanted.

JW
Review №79

My name is JW Boyd. I am the store manager of the Euless Sleep Experts. I have worked for the company for 11 years, and I absolutely love helping my clients find the right mattress; and a better nights sleep. I want to welcome everyone to come by and use our Expert Match technology that measures your body and matches you with the right mattress. I am aldo offering free delivery for any bed $499+ to anyone that mentions this review. I can also do 25% savings on accessories(pillows, protectors, frames, sheets, toppers)**Some exclusions apply. See store for details.

Ta
Review №80

Thanks Emma, for the help with a last minute mattress purchase. She was helpful, quick, direct and really came through for me.

Da
Review №81

Part of Matress Firm, great selection and nice people to help. Very happy with our new matress.

Ke
Review №82

Great prices and friendly service

Mi
Review №83

Great sales people

Sa
Review №84

Pushy sales people

Lo
Review №85

The bed is great, salesman was pushy

Ol
Review №86

Pricey

Ju
Review №87

Yes

Information
38 Photos
87 Comments
4.6 Rating
  • Address:2701 TX-121 Ste 300, Euless, TX 76039, United States
  • Site:http://www.sleepexperts.com/stores/mattress-euless-tx-76039
  • Phone:+1 817-545-4421
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
Similar organizations