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Oakmont Service Center
2508 Oakmont Way, Eugene, OR 97401, United States
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Oakmont Service Center
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Bo
Review №1

Excellent service! Highly recommend and will go back again. Ive already posted on my fb page because I care about my friends. Thank you!

St
Review №2

They gave me the best price for replacing my clutch after I got quotes from several other locations in Eugene. They dont price gouge you or tell you to make unnecessary repairs. Les Schwab said I needed struts replaced, but when I took it into Oakmont they said my current struts still had some decent life in them. Stopped by recently because my check engine light was on, and they quickly diagnosed what triggered it and sent me on my way without charging me anything. Highly recommend!

Jo
Review №3

I had a great experience with Oakmont recently. Ive had a persistent Check Engine Light and after reading some reviews it seemed like Oakmont was the best place to take it. I did a early morning drop off and it was easy and straightforward. Got a good information and they took an initial look at it, called me, and then said theyd take a second look at it to continue to diagnose further/more specifically. They did this and were able to pinpoint the problem exactly. They didnt charge me anything for all of this and said theyd call around for parts/prices. I was amazed that I got all this for free and look forward to taking my car back in to get this issue corrected once and for all!

Br
Review №4

Had to replace the alternator in my daughters VW Beetle. The made the repair in one day at a very reasonable price. Super fast and friendly shop with great owners.

Ma
Review №5

I love this place! This is the only place I will have take a look at my veichle. Friendly staff,and great service.Always coming back.

cy
Review №6

Fair, honest, friendly. Best auto repair shop Ive ever had and Im pushing 70.

De
Review №7

Super nice people and great customer service

Lo
Review №8

My husband was doing work in Eugene on a Friday (lives on Portland) when he found his radiator was cracked. Jiffy lube recommended Oakmont, and he went to Oakmont Friday afternoon.Had it not been fixed, he would have been stranded in Eugene over the weekend. The team at Oakmont was amazing. They fast-tracked his service since he was out of town, and somehow they were able to hunt down the part for him.They busted themselves to fix his rig (Ford explorer) late on a Friday, and he was home Friday night instead of being stranded in Eugene.Also, the prices were extremely fair and honest. They could have really upped the price due to him being stranded, but they were honorable, ethical, kind and just great people. They treated us like family.Thank you so much Oakmont! My only wish is that you were in Portland, as you would be our go-to shop for all future repairs!A++ for Oakmont. They treated an out-of-towner with honor, Integrity and genuine concern. If you want an honest, knowledgeable, hard-working shop that cares...Oakmont is who youre looking for!

El
Review №9

Love and appreciates this place so much , very helpful , they are not out to get your money , they diagnosed my car engine lights was on for FREE ..and printed what it needed to be done..such an amazing service.

Ha
Review №10

I raly wanted to give 5 stars. And may in the future. I wan a give them a second chance. Honestly all in all I was pleased. And its TRUE they do seem like they wanna help and not overcharge which I appreciate so much! They were super helpful and fit me in even earlier than planned. The ONLY thing that gets me a little down is when I picked up my car there was a $30 piece missing from the bumper. I had to acquire and ask about it, and I was given a very unsatisfactory response. It was as if the piece was never there at all. I just dont see how a plastic piece just disappears. :( anyway I tipped $20 and then had to spend another $30 on a new bumper insert cause nobody ever called me back about it.I truly appreciate their hard work, but at the same time I entrust my car to you and dont want to get it back with pieces missing.I hope the owner reads this and isnt mad at me but maybe puts a protocol in place for pieces of cars to not go missing in the future.Thanks again guys, I would still recommend them!

Wi
Review №11

My experience was bittersweet since it looks like my car will need to be salvaged. The owner was able to get my vehicle into the shop on a last minute notice, and after a single day turnaround my car was diagnosed with a failure at the cars main computer. My car is a 2004 Honda Element so its pretty old, and not entirely unexpected but that doesnt help swallow the truth that it might be time to call the junkyard. Im not sure why but the owner ACTUALLY WAIVED MY DIAGNOSTIC FEE!I was ready to pay it, but he told me were good. This seems like a special place to get your car worked on. The owner seems like a good dude... I had a faint vibe maybe he was Christian? Anyway... bittersweet but this is the best circumstance I could wish for to retire my Toaster.(Thanks again guys for your kindness) 🙏

La
Review №12

Oakmont has been awesome ever since my first visit. Honest, accommodating, quality repairs, and for a good price. I’m grateful for them!

Ch
Review №13

First time here...and will be back from now on. Great service and great people.

Ke
Review №14

There are people who have plenty of money to throw at their cars and then there are people like us who are just trying to get by. Between my partner and I, we had two cars and neither of them were working. Mike was honest and fair. We weren’t able to afford all the work that needed to be done on our cars, so he made some suggestions on what could be done so we could have functional vehicles to get us going. Not only did he get our cars back up and going, he did some extra things on the side at no extra cost. Little things like tightening the hand brake cable while he was already working on our brakes. He went above and beyond what we have come to expect from the big name auto repair shops.He said he was able to get us a discount on parts (because business was slowing down for the parts supplier due to the virus) and I noticed he also applied a discount on the work he did for us. This meant a lot to us because we were considering skipping meals so we could have vehicles to get us to work and school. With hard times looming in the future Mike and the guys at Oakmont Service Center were a truly blessing to us. We appreciated the work they did for us and will be coming back again.Our sob story aside, the guys at Oakmont Service Center are good people. We learned a lot about them while we were waiting in the lobby. Mike (the owner) is a father of two and he served in the Military. If you want to support a local business Oakmont Service Center is a great one with good people!

Co
Review №15

Very honest and friendly. I called with an idea of what I thought the problem was they quoted me a price over the phone I made the appointment and was in within 2 days . Once they got my car they further tested it to make sure that was in fact the problem before they went ahead and did the work anyway. They were efficient and thorough . The price was competitive. The very best experience Ive ever had with a mechanic shop in this town by far. Highly recommended to all of my friends and family.

Da
Review №16

I love my truck but have had an electrical problem with it since the day I bought it. These guys figured it out and came up w a practical, reasonably-priced solution. A+++ work, highly recommended!

Ma
Review №17

Honest locally own moderately priced.

Ap
Review №18

These guys are all amazing!! Theyre the only ones Ill let touch my car. Theyre all super friendly, helpful, respectful and hard working. Theyre HONEST mechanics!! Theyre hard and quick workers. Id recommend these guys to anyone!!

Mi
Review №19

Quality service, great staff, reliable.

Am
Review №20

The staff are always friendly and honest. They have taken THE ABSOLUTE best care of my aging pt cruiser. I would be lost without Mike and crew.

Jo
Review №21

Recommend this shop mike knows what hes doing and is quick on getting your vehicle back to you

Mi
Review №22

Theyre great

Le
Review №23

I was so grateful that Jacob came to my rescue and in a rainy thunderstorm no less! Talk about some awesome customer service! He was kind and fast, before I knew it I was on my way again. Thank you Oakmont!

ro
Review №24

I am amazed at the terrific job Oakmont has done with both my older cars over the last 3 years. The work they do is reasonably priced, done quickly and ready on time. Theyre always looking at how to save their customers money on both everyday service or major repairs. They honor their estimates and dont recommend extra work needlessly (which is not the case with many of the auto repair shops Ive tried). Id recommend Oakmont to anyone who needs auto work done

Ra
Review №25

These guys always take care of you. They do what is right. The first time. I have never been unhappy with their work, and i highly recommend. Local small business is where its at.

Th
Review №26

I called on Tuesday to ask about parts and repairs, which they confirmed they had and I made an appointment for Wednesday. The guy over the phone said it would take about 3 hours to get it fixed for that day.I get a call on Wednesday telling me they didnt have the parts they needed and that I would have to wait until Thursday morning them to get there. I asked to double check and he called back saying maybe by Friday if youre lucky. I told him not to do any repairs and Ill get my car in the morning.Thanks for wasting a few days of my time and making me walk for 2 days for no reason.

Fe
Review №27

Incredible service, knowledge and kindness displayed by all workers. I’ve lived in Eugene for 4 years and would never consider taking my car somewhere else. The last time I brought my car in, I was unable to drive it back to my house due to it’s condition. One of the workers drove myself and two friends back so we wouldn’t have to call a cab. You will NOT regret taking your car to this establishment. Do yourself a favor, go to Oakmont. :)

Go
Review №28

They do honest work , fair price, and great work. Fixes my problems on all my cars

Ga
Review №29

These guys rock 🎸 ill never take my car anywhere else.

Ti
Review №30

Jeff is our hero! Bent over backwards for us. I HIGHLY recommend this place! Id give them 6 out of 5 stars if I could.

Ma
Review №31

Always good work at a vary fair price. Personable staff that let you know your car is in capable hands.

Mi
Review №32

Very friendly staff! Great prices and got me in quickly! Highly recommend them for Alignments!

Sa
Review №33

Jeff was friendly, amazing and very helpful! Looking forward to doing more business here. Highly recommended!

Za
Review №34

Good quality work. And they are always nice to people who are nice in return. Plus my brother works there and he always does things right. And owns up to his mistakes

Bu
Review №35

I went in here blind since it was near a daily morning appt. The owner , Mike James did put my car up on a lift, and point out how a tow truck driver has hooked up a cable to the trailing arms and bent them. He recommended that and 4 lateral arms, i needed two. When I got home, the drivers window would not stay up because the rubber channel had become all twisted. I took it in for them to look at it, and Mike James thought it might simply be that the pulley had broken. Without calling, the shop went and installed a motor which cost $150. I would have simply wedged it shut. Hell I had three other windows that worked. I then got an estimate about the front end . I was told the rack and pinion was shot, and it would cost over $600 to fix it. I did not need a rack and pinion, I needed a controlling arm -cost $150.It could have been an honest mistake; it could have been fixing something that did not need fixed, which many shops do. In his favor, Mike James did put the car up on the lift and show me what was wrong with the rear end.The place seemed disorganized. They have opened another shop near Staples, the Oregon Service Center. Oakmont does not seem to have a service mgr, but the personnel all do that, and i suspect breakdowns in communications occur

Je
Review №36

I trust Mike and his shop implicitly!!

Lo
Review №37

We have always had great service & are always confident in their work there.

Jo
Review №38

Great guys, know what theyre doing without taking either your arm or leg.

Bo
Review №39

Great people that know what there doing

Jo
Review №40

Best auto repair around and not to much money very trustworthy

To
Review №41

Have had work done here before. No issues until they overcharged us for work done.

Ke
Review №42

Good service and price!!

Na
Review №43

I desperately needed a major tune up done on my car and I was told by a friend of mine that this place did really good work and that I should take it to them. I was worried about the cost and the time frame but she reassured me that my cost would not be too much and that the parts were of great quality. So I took my car in and was greeted right away and told that they would take a look at my car and get back to me regarding what needed to be done and how much money it would take to get the car in top notch condition. It was about an hour after I took the car in when they called and told me all of the things that needed to be done which I expected because of how the car was running. In all the price, the committment of the Technichians, and the customer service from the folks in the office was by far the best I have ever encountered. I would absolutely recommend them to anyone I know and I will definitely be going back for all of my maintenance on my vehicle. Very satisfied customer here!

Aj
Review №44

I suggest anybody and everybody go here to get a vehicle fixed.

Mi
Review №45

Really good place great work good prices great people

An
Review №46

Ive used Oakway Service Center for about five years. My air conditioning went just before Fourth of July weekend. They were closed that Friday but said I could come in anyway and theyd take care of it, which they did. Theyve earned my trust over the years.

Ga
Review №47

They are very nice people

Ji
Review №48

Competent, honest mechanics

Ta
Review №49

Love this place

Be
Review №50

Open Saturdays!

Information
2 Photos
50 Comments
4.7 Rating
  • Address:2508 Oakmont Way, Eugene, OR 97401, United States
  • Site:http://oakmontservicecenter.com/
  • Phone:+1 541-484-6964
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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