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Discount Tire
4026 W 11th Ave, Eugene, OR 97402, United States
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Discount Tire
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Al
Review №1

Straight fire. Came in because of a tire issue. Another spot quoted me $190. I was greeted right away, and had someone look at my tire within half an hour. They were going to plug the tire, but after a second or third opinion they decided to simply replace the tire.BUY the replacement tire additional warranty , it is always worth it!!God bless Discount Tire

Ky
Review №2

These guys saved me when I got a flat moving across country. Got me in at a super convenient time, changed my tire very quickly, and was amazingly affordable. Thank you guys for your great service!

Ja
Review №3

All around good experience here. Mathew in sales helped me pick out the right skins for my van. Trevor and his team installed them quickly and expertly. I forgot to ask them to save the best for my spare, so they brought me back around and took care of it at no extra charge. They made sure I understood my warranty etc. I feel confident recommending this location to anyone looking for new tires in Eugene.

Ro
Review №4

Bought new set of tires from this company and waited a week to install because of being ordered online. They installed them but did not balance them correctly. Now my new tires shake. I went back to have them repaired. They rotated and now my car shakes in the back and my tire pressure was off by a few pounds. They do lousy work I suggest using someone else.

Cl
Review №5

Every time Ive gone in I always leave happy. Tire prices are the lowest around. Even lower than Walmarts tire center. I get greeted with a smile and being a walk-in customer Im in and out in less than an hour. Its quite a drive for me to get there. But I wont go any place else. Discount tire is the best!

B.
Review №6

Great place! I had not been in for a couple years. I had a blow out on the freeway and came in on a donut in a different car than I had last time I was in. They sold me my replacement tire and gave me their warranty on all four tires even though I had not purchased them there! Im very happy!

Sl
Review №7

Josh, Ben and the techs were extremely quick, knowledgeable and professional. I was in at 320pm on a Wednesday, checked in with my online order, and was in my car ready to drive off on brand new tires 50 minutes later.

Li
Review №8

We had a nail in the tire and called them for an appointment. They got us right in and were out the door in less than a hour. Theyre awesome there and very professional. Would definitely recommend them.

Za
Review №9

Good prices and good service.

Al
Review №10

Made my day. Went in today because I had a leak on two of my tires. I had no idea what this kind of thing would cost but I was ready to pay anywhere from $10 to even $100. On the phone they were super helpful and kind. Then when I arrived, every single employee made me feel welcomed and taken care of. I was in and out in 30 minutes. When I asked how much I needed to pay they told me they patched it up for free????? I’m sure I could have found out that it was going to be free before going in but I had no idea. What a wonderful experience, completely stress-free. I will absolutely be going back next time I need my tires serviced. What a wonderful atmosphere. I’ve never written a review for a place but I’m too pleased not to.

ma
Review №11

I have went in the last two days with an appointment to have a flat fixed the first time I set there for hour and a half and my SUV did not move .ok so I lift call back made a new appointment get there they tell me it would be maybe up to 2 hour wait because they are running behind I understand that but why make an appointment I like the place I do but as they’re telling me there’s a two hour wait there on the phone still make an appointment for that day I just don’t get it I will not go back I’m sad I really like the employees there

Cy
Review №12

Good prices on tires and free rotation which is very nice. It can be done in 15 minutes when they want it to be. I know that because I waited an hour and just as it was time to be the limit they rushed my car in without me saying a word. Friendly people and crowded these days so it must be from doing a good job!

Sh
Review №13

The folks here are always helpful and courteous! Decent pricing and excellent customer service.

Jo
Review №14

This tire shop has great employees, excellent service, and the best prices. I feel comfortable knowing I can rely on them to keep me and my family safely on the road.Today I brought in my vehicle for 2 new tires, and they had me in and out of there in about 30 min.Highly recommend.

Lo
Review №15

Fantastic owner kicking people out of unmarked, overflow parking that are actively waiting for covid tests from urgent care. For his customers to be able to park.. way to be a good community member!! First Photo of their mostly empty parking lot.. second photo of parking they need to keep clear for customers. Forcing people to park as seen in the last photo..

Ja
Review №16

Reasonable prices, great selection. Very nice and respectful guys at the front desk.

Ma
Review №17

Ugh! Driving on mountain roads, hit a pothole and blew my rear drivers side tire.It wasnt holding air for more than a couple of miles, so as soon as we hit pavement, I put on the spare doughnut.Sunday, of course, so they were closed.First thing Monday, I was able to schedule an appointment and get in to get it repaired.Check in was all done from my car, I was able to drive the buggy onto the lift and they were happy to do a tire rotation while fixing my tire.Unfortunately, there was a 1 break in the shoulder of the tire. Deciding that my suggestion to slap some duct tape onto it was a Bad Idea, and verifying that my other tires wouldnt be out-of-spec size-wise, they hooked me up with a brand new tire.That extra warranty monet really paid off, and I got out of there only spending $20.75 (to add the warranty to the new tire).Great, fast work and they had me back on the road in no time!Now, to get back up that mountain. . . Maybe slower, this time, though.

Do
Review №18

Very nice, knowledgeable and helpful staff! 100% recommend! You cant go wrong here

Lo
Review №19

Ive been buying tire here for 20 years. Although the staff has changed, theyve had some of them forever! That says a lot about a business 😊 Make an appointment, they will stick to it and get you out fast!

Je
Review №20

Discount Tire in Eugene is Awesome!! They have really friendly & extremely helpful employees, I had an incident with curb/concrete island, on a very dark poorly marked (no lines, no reflectors) road in pouring rain over 100 miles from Eugene. Towed to nearest tire shop needed 2 tires & a replacement rim (hard to find 18) Discount tire had the tires in stock, I brought in a wheel, they were really busy, Josh was still able to get me 2 tires & mount the one tire & I was out the door in like 30 minutes, just before closing time!! You guys Rock!! 👍

Wa
Review №21

I had the pleasure to work with Joe today. My forgetful self misplaced the online rebate folder, but he came through with the info Id need online anyways! Ive had no issues with the tires whatsoever, and have only compliments about the speedy service as well. Highly recommend discount tires as well as Joe if you run into him!

D
Review №22

Great prices and service. Dropped my care off at night, had new tires installed a few hours after they opened.

Ji
Review №23

Wow this Discount Tire has the BEST customer service I have ever experienced. We were traveling from out of state when we got super low tire pressure on one of our tires. I spoke to Josh on the phone and he was so kind and asked us if we were okay and that they would be happy to fix our tire. When we got here Chase helped us out and he also was so friendly and told us not to worry they would fix out tire up so we could be back on the road! Within an hour and a half we were back on the road and continuing our vacation.Thank you all so much!!

Al
Review №24

Great prices, kind staff & fast service. I was in-and-out in less than 45 minutes from quote to installation.

Jo
Review №25

It was my first time getting my tires changed so I definitely felt out of my element and pretty nervous. The associates were super helpful with getting me and my car squared away easy and effortlessly. Because I had made an appointment and paid online I was in and out and about my day in no time flat. Multiple associates helped me out and every one of them was so kind and patient with me.

Le
Review №26

Great tires, great service! Just got new tires for my Tesla Model 3, they had lifting pucks and did a great job replacing my worn out OEM set of Michelins with some new CrossClimate2s.

Ry
Review №27

Came in for a quick tire air up, checked my tires the next morning to discover all my valvestems were missing.

Pe
Review №28

I got the tires I ordered in a timely fashion and they didnt make me wait too long for my appointment to install them.

Ri
Review №29

My experience with this place of business was somewhat of a disappointment. I stopped in to purchase tires for my work van. I brought two rims with me that I had hoped to be able to drop off to have tires installed on them and then pick them up the next day. I was quickly greeted at the door by an employee that requested my name and phone number which I gave him. As soon as he entered them into his phone I received a text that specified I could check the status of my appointment. The employee assured me that someone would be right with me and that I could go stand by my car ( which was parked in direct sunlight on a hot 75 degree day) or I could stand right here by the front door. After standing and waiting for about 5 minutes a young lady that looked about college age drove up and got out of her car and was quickly greeted by the same employee. I overheard her say that one of the rear tires on her car had been previously patched and was working but she had decided to get two new rear tires. The employee then walked with her to her car and immediately examined the rear tires on her car, something that he had not offered to do for me. I watched as the two of them them then proceed into the store to by the rear entrance and walk to a kiosk to what I can only assume was to price tires for her car. Another employee walked out of the front door about this time and without braking stride said over his shoulder that someone would be right with me. This was when I lost interest and left. I do not know what the cause of their indifference to me was, perhaps the effects of trying to do business during Covid restrictions, or perhaps it was that they were busy, or possibly it was because I am not a cute college age girl. Regardless of their reasons I do know how it made me feel. I think I will just go elsewhere for tires.

Me
Review №30

EXCELLENT customer service. I had made an appointment for a tire rotation and arrived just a couple of minutes ahead of time. But that didnt stop them from getting to me early. Matt came up to me right away and checked me in and the next thing I knew, Kannen was pulling my car in to get started for its appointment. I was in and out in under 15 minutes. Exemplary service by the team. Thanks Discount Tire!

S
Review №31

Giving Les Schwab a run for their money and I couldnt be more pleased. Hustle, pleasant and helpful!

pe
Review №32

I bought 4 new Falken tires from them and had them installed on a second set of new rims NOT BOUGHT FROM DISCOUNT TIRES. And there was a sound that wasnt there before the new tires and wheels were put on i noticed right away, i brought the concern to there attention they double checked everything found nothing so when the manager Mike came to talk to me he sent me to a regular shop to find the problem. The problem i bought cheep rims online with spots that touched my calipers in a couple spots on rotation so very long story short great service glad I chose this place and hope others choose them to, Thanks again guys

Pa
Review №33

Over the last two months I’ve purchased 3 sets (4 tires) of tires from here and have had balance issues every time I leave here. Had them rebalanced and it’s worse every time. One set was Michelin and one set of BFG. Just payed $112 to have them balanced somewhere else out of my own pocket. Guess what? No more shaking at 55-60 mph. It’s either poor training or faulty equipment. I suggest you guys figure it out.

Mi
Review №34

Busy as can be, would love it if they opened one in Springfield.

J
Review №35

Great service, Great people, and fast service will definitely go back

Pa
Review №36

Fantastic place! Employees were great and service was fast. I sat in my van the whole time I was there so I didnt have to people.

Ac
Review №37

Nice staff. Helpful and lots of free services. Popcorn = 5 stars.

Br
Review №38

Fastest installation in all of lane county and best priced on top of it. Plus they have some great eye candy working there.

Ni
Review №39

Fast and friendly with best prices in town

Mi
Review №40

Nice enough staff, mostly young guys. Didnt feel like I got the best service. One of my new tires was 5 pounds under inflated and they said just drive it, it will probably be OK, but it wasnt. They didnt offer to check my spare or brakes, or offer an alignment. Good prices and discount service is what you get!

K
Review №41

Very happy with my experience! Joe did a terrific job with helping me! Quality products with awesome service!

Mi
Review №42

I brought my dad in to get 4 tires for his jeep and we spent maybe a total of 45 minutes there. My dad got 4 mud terrain tires mounted and balanced for $535 I think it was! Comes with a 10 year warranty also! Needless to say he enjoyed the customer service, friendly, honest and knowledgable staff. Overall experience 10 start if I could. Thank you discount tires you made a grueling task feel like a cloud 9 vacation!

A.
Review №43

BEST PRICES ON TIRES ARE RIGHT HERE!! GREAT SERVICE!! HARD WORKING FOLKS!! THIS PLACE IS PRETTY BUSY!! Its my go to place

An
Review №44

Great experience; good price on tires including unexpected rebate. Accommodating times to get the tires put on. Incredibly quick service; upbeat, positive staff. Following COVID protocols closely; felt very safe to be there.

My
Review №45

Great prices and always friendly and helpful. I came in looking to replace all my tires and the gentleman helping me said that most of my tires looked good and I didnt have to replace them just yet. You cant beat that honesty.

Em
Review №46

Very good personal service!

Ri
Review №47

Staff are helpful and friendly. Good prices

Do
Review №48

Over all good except for the young man who was just hanging out distracting the others who where working looked like he was not a employee

La
Review №49

Just stopping by to give a shout-out to Ben and the team here. I was in a time crunch to get in and out for a rotation and he jumped in to help get me out of there and on to my next thing in time! I really appreciate such a high level of customer service especially when it was my fault for not budgeting enough time. Would recommend them to anyone. Thank you so much guys!

Mi
Review №50

Super Helpful, Friendly Good Fast Service when they where busy. A++++

Ja
Review №51

Awesome as always. I was able to make an appointment online. Someone came put to greet me and ask how they could help. They used technology to check my tires, tire pressure and plugged into my cars computer for a diagnosis. Also had free air pressure check station. Was able to diagnose and fix my cars issue. Great service.

Da
Review №52

Josh was great and got me the right tires I needed. Only bad thing was the quote did not have everything I asked for and so when I got the actual cost, I was a little shocked. The place was clean and seating was 6 feet apart.

Ta
Review №53

Amazing, attentive, and thorough service! Thank you Zane and Richard for making my experience so positive!

CD
Review №54

If you go here! Make sure your lug nuts are tightened. Un-Freaking real!!!

Jo
Review №55

Thank you so much for the kindness. I feel safe driving my car again and I am so grateful for my new tires. If you need tires this is DEFINITELY the best place in town

Em
Review №56

Great service! Good tire selection. Bought tires and rims. Great price. Highly recommend. They are very knowledgeable.

Ga
Review №57

Great service and great prices. I will use them again. They rebalance the tires at every free rotation which is great.

Li
Review №58

These Boys are trained to activate. Check them out. I do every time.

Ju
Review №59

Good service. They require an appointment, but then run late.

Ja
Review №60

Good people and they did a great job.

Tr
Review №61

Staff were very helpful. Prices are great. Observing all of the social distancing practices.

Ma
Review №62

I like everything about Discount Tires in Eugene from very competitive pricing, to great installation and customer service to doing everything in their power to be sure their customers are happy in those rare instances when a problem might occur. They deliver boutique level customer service with rock bottom customer pricing. I particularly appreciate Joe Hull, who has taken great care of me and my familys tire needs. Ill never buy tires anywhere else!

Li
Review №63

Very friendly, a young man came out to greet us, clean waiting room and they had our truck throughly completed by the time they told us they would. Nice group of young men!!

Al
Review №64

These guys have always been amazing! They try their hardest to provide customer satisfaction and get you the best price. I made an inexperienced mistake and had to return the tire. They didnt even charge me to take care of it themselves! Im never disappointed. They dont do alignments, unfortunately. But they will recommend you to Hunter Brakes and Alignment where theyll give you a discount for the referral.

Ti
Review №65

The staff cares and the prices are great.

Ro
Review №66

Awesome service, gr8 people to work with..

Mo
Review №67

Inventory onsite and online are pretty consistent. Not a horrible wait for same day-no appointment service! Door sign says please wait in car-due to CoVid though all seats inside were filled and NO ONE even attempted to clean them between patrons.

Jo
Review №68

Ive been customer of Discount Tire for over 25 years and Ill never do business with them again. Today, I came in for a tire rotation. They told me that they cannot rotate my tires because of low tread depth with the average being 5/32. The ones with the most wear were going to be rotated to the rear anyway. They tried to sell me a new set of tires. This place is all about the upsell. Ill be taking my business to Costco from now on!

Su
Review №69

Fast, friendly and excellent work. Thank you 😊

Je
Review №70

Had a screw in my tire, they were super helpful, fixed it at no charge. My husband got his tires here a while back and they were awesome then too. I will definitely come here when its time for new tires on my car.Update, Its been a while, but again I had a screw in my tire, as always they were super helpful and courteous. The tire repair is free, so the fact they treat you good when you dont pay, means they will treat you good when you do pay for service.I will be coming here when its time to replace all 4 tires.

Da
Review №71

The guys there are truly awesome. Fast and thorough. Their customer service skills was excellent as well their work.

Bu
Review №72

Great products and services

Je
Review №73

Amazing! The staff was extremely friendly! I would highly recommend buying your tires here!

Da
Review №74

Great service and great deals

JD
Review №75

After years of terrible service and ridiculous prices at Les Schwab I made my way down here to Discount Tire. Without an appointment I was in and out in less than twenty minutes with four new tires hundreds less than Les Schwab had quoted me. Extremely pleased.

Ra
Review №76

Great service and crew. Kyle and Matt go beyond the normal levels of service seen nowadays. Highly recommend the company.

Jo
Review №77

Great people, very nice to work with. Would recommend them to my family.

Kr
Review №78

Well priced tires

Be
Review №79

Fast courtious friendly. Best place to go get a flat fixed Im very happy I will be getting my new tires there

Pa
Review №80

Super Helpful and got my tires rotated like true tire champions! They even fixed a cross threaded stud for free! Best deal in town with service to match!

Tr
Review №81

I had a damaged tire that could not be repaired on a fairly new car. They took me in quickly (without an appointment, thankfully) and replaced the tire and covered the remaining tires with their warranty!

Ca
Review №82

Great service would recommend to anyone

Za
Review №83

DT has never let me down! Ive gotten nothing but exceptional service here. Staying in your car for you appointment can be like the hibachi grill of tire service. Highly highly recommended.

St
Review №84

The entire team is always super friendly, very helpful and get the job done extremely fast!

Co
Review №85

I absolutely adore this place theyre always on point with everything

Ro
Review №86

Best deal for the tires i needed. Had me in and out in a timely fashion.

el
Review №87

I ALWAYS walk out satisfied! The employees are phenomenal, and the service is even better. I have bought several tires through this particular branch using the salesmans recommendation and will NEVER go anywhere else. I have done direct comparisons between these guys and other local tire shops, including Les Schwab. First let me state Les Schwab has become more of a money making business than a family tire shop. I grew up sitting in Les Schwab, eating popcorn while waiting for tires. The prices have become absurd and the service is subpar. However, discount tire has really filled the position. They have excellent prices, and in my experience they were willing to match local tire shops. I bought tires about a year ago for one of my vehicles, ~$180 Michelins, three weeks later I had a nail in the sidewall. I took the tire in and they ordered a new one on the spot and put in on no charge what-so-ever. ALWAYS buy the road hazard, you use it once and it pays for itself. As long as they keep it up, I will continue to utilize this company (particularly this branch) for all my tire and wheel needs. I want to specifically recognize Kyle, Matt, Josh and Bradley for EXCELLENT customer service!

Kr
Review №88

Good service. Wonderful, friendly staff. Love my new tires and rims. Highly recommend.

Vi
Review №89

Customer service was wonderful! Their time expectancy was sorely lacking tho.

Bi
Review №90

Very busy. You need an appt for a tire rotation. Then it is another hour. Thats was a 2 hour trip. Still worth it

Sa
Review №91

Always a great experience, knowledgeable and professional, always ready to help!!!

La
Review №92

Impressed. I’m at Discount Tire in west Eugene. I can see about 10 or 12 employees here. Every single one of them is in a good mood. They all look happy and content in their work. (and no, they’re not stoned) Never seen this before anywhere! Very cool. Makes me feel like they’re going to do a really good job on my car’s problem.

FR
Review №93

Got my at3ws quick and easy fair price

Se
Review №94

Everyone that works here is extremely unknowledgable, and they will try to rip you off. No one knows what theyre doing with something as simple as tires. Worst tire place Ive been to in Eugene, only one to even give me issues. Manager is worthless. Horrible place. Go literally anywhere else.

Bo
Review №95

Good informative service but terribly pushy to women the second you disagree with their advice. Saying no to service should not take me saying no 4 or 5 times until I get left alone. Very high tire prices (to be expected from a chain) so Im sure their business is fine from a higher income perspective if you like to waste money in exchange for convenience. The employees need to learn how to respect someones decision to take their business elsewhere, Im a grown woman, not a 5 year old, if I say no, move on. Dont badger me and then shame me into paying prices I cannot afford when I know I can drive safely to get to other options.

Ro
Review №96

By far the best tire place around!! They will match anyones prices and the service is always over the top. MY TIRE PLACE FOR LIFE!!

ja
Review №97

Great service and were able to have me checked in and out in under 30min

Mi
Review №98

Just what you expect the tire shop to be👍

St
Review №99

Friendly staff and quick at what they do. Very satisfied.

Ge
Review №100

Went there for the gfs jeep. Long story short, she wanted a smaller tire due to rubbing issues from a set that came with the jeep.He was able to help us get a tire that she loved and his team made sure it cleared without rubbing. A++

Information
91 Photos
100 Comments
4.4 Rating
  • Address:4026 W 11th Ave, Eugene, OR 97402, United States
  • Site:https://www.discounttire.com/store/or/eugene/s/1174?y_source=1_NjI4MDkzLTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 541-345-7961
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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