Salvos been around for long time and I know why great parks great service

Always such great service. Sometimes i get paint from here, sometimes batteries. Those type of products ive purchased elsewhere and the paint acts up, orange peels, or throws junk because it old on the shelf. Same issues elsewhere with batteries. Never had an issue with dated products here. The staff is so very helpful and friendly too.

The assistant manager was a real blessing to helping us. He even assisted us outside, to make sure we were straight.Southern Hospitality At Its Best!!!

Check engine light came on. The employee ran a check and it was a simple fix. He was super helpful and nice.

Sales man was very nice and pleasant. Very helpful.

So my daughter goes into Salvos Auto parts Backriver Neck Rd location in Essex, MD. She went up to the MANAGER, MIKE, and asked where the plugs for tires were and his response was, Im so glad you ended that statement with for tires. Then sent her to the back of the store while he and two other employees laughed at her. I should hope other locations dont treat there female customers like this. When I went in to complain, I spoke to Mike and when I told him why I was there, the employee ringing up another customer started laughing. That employee never stopped laughing. Apparently harassing their female customers is a big joke and the manager admitted to me he was the one who made the comment. THIS IS NOT OK

Always have what you need ! Great prices.

No knowledgeable service, didnt even try to find what I needed even though I know that they have it

If you must special order just be prepared to wait. This can be said for almost any business now-a-days.

Nice store, nice people

Very neat organized store,friendly staff.I was there Tues.Jan 5,didnt the staffs names.

My mom called the essex location to get a battery for her car and have it installed. They actually told her they would not install it. I recommended this place to her as I have been helped by them in the past. She is in her 70s and desperately needed a new battery installed. I had to drive over an hour to purchase (not from here)and install a new battery for her myself. I will no longer recommend Salvo. Customer service has gone down the drain.

Been using Salvo auto since they had only one store ... for many good reasons ...

Always have the parts I need.

Very helpful

Great service if they dont have the part you need they will find it and get it

I went to this Salvo location seeking a battery check. Upon arrival there was a Salvo employee in the parking lot installing lights in a womans vehicle. I inquired about the service that I was seeking and was told I would have to remove the battery myself and bring it into the store. No assistance was offered. Needless to say I got back in ny vehicle and took my money to another auto parts franchise where I was given excellent assistance.

Very good service. In and out very helpfull

Very helpful, in and out quick

Like going there even though they dont have parts or items I need sometimes.

Wish they had more selection in parts but the staff was very helpful and friendly.

Great assortment of items for vehicle parts n staff works 2 get what U need. Reputable place has been around over 30 yrs

Very knowledgeable staff. Fast friendly service

Salvo is the most wonderful auto parts store on the east coast. They never let me down.

Good, had what I needed.

Friendly. Helpful. Best price.

Every time I go they are friendly, helpful, attentive! I show my appreciation by frequenting this business whenever Im looking for something for my truck!

My favorite place for parts is Salvo. Better prices and always stocked

I will never deal with Salvo auto parts again! I puchased a starter from them and it only lasts for 1 year at a time. For 2 years in a row I had to return my starter in August at the 1 year mark. I replaced my starter about 3 times before I had one that actually worked.When I contacted corporate, they tried to say maybe it was my mechanic or maybe it was my car. I resent having to defend myself for a defective part that I purchased from you, and is still under warranty! Im the one that had to pay my mechanic to take the starter out and replace it 3 times! Im the one who had to travel back and forth to exchange the part! I will NEVER deal with Salvo Auto Parts again!

Very fast, and great service will lend you tools if you need as long as your parked out front of store

They sell the best brake pads ever. Try the ceramic 105 series Posi-Quiet, awesome pad.

Since y’all let “ Phil” go the store went BACK Down hill. Y’all brought somebody in to help store does great then you let them go smh. Ppl in there now are not professional

Good prices. Lots of convenient locations, a great family tradition and ownership

I think his name was john M F tried to sell me some wet spark plugs and tell me o no they look like that so I said why is it corrosion on the end of these plugs they funny gett he didnt notice my ASE certification

Just spoke to John and Steven on the phone, asked if they carried a part, Steven jumped on and asked again what I was looking for, with an impatient tone asked if I had been the one in the store earlier looking for the same part?? (spark plug wire terminals. Not that crazy of a part). I told him no I was not (and I wasnt) and he said in a pretty rude tone Well like Ive said before, we dont sell anything like that here, nothing to build wires, only wire sets OK!!Look I have pretty thick skin, but its fairly aggravating to know if I may be the second person in a row looking for the same part that Ill get my head chewed off. Customer service is everything. Especially when you are competing with other big box stores. And if you turn me away before I even get to the store, my next move certainly wont be to come right in.

Been going to salvos for over 30 years. Picked up break pads . Removed wheels started removing old pads something didnt look right. Guess what wrong pads. Kind of stinks to have to put car back together to return and get right ones. Saying goes measure twice cut once.

There good for parts autozone might not have but last thing I bought there they over charged for a core part core was more than the part itself !

I believe the cashier told me hes is very polite courtesy kind

Very helpful. Even installed and explained how to install my part

More so like 2.5 stars because of the quality of the staff at this location and pricing. If I had to choose between here and AutoZone, I would choose AutoZone all day every day.

Always get great service at this location!

I feel confident that theyll have what I need and they do!

I wanna love this store, but every time I go in here the shelves are empty and they can “get the part from another location”. But again I wanna love this store, but it’s almost like they are just gonna let it die slowly before going out of business....

Favorite auto part store by far.

Great place to buy auto parts with Peace of mind.

They always have what I need and at good prices

Good place to get parts for and great prices..

Didnt have what I needed

Had what I needed, at a GREAT PRICE!!!!!

Always good with auto parts.

Good customer service and friendly staff.

For hard to find auto parts you dont have a week to wait for Salvos is your parts store. They have parts for older cars on hand and in stock.

I give it 4 stars because they dont sell my motor oil anymore

Never has the part you need in stock... ever.

Went to buy batteries however the ones on the shelf were date coded 2 years old. Walked out, after associate said it did not make a difference.

Cheap prices but sometimes you have to look around for what you need because they are busy at the counter with other customers. Price wise they beat a lot of the local competition.

Great people treat u like family

Great customer service

Salves had connectors

Great place for auto parts.

Waited on soon as walked in , no waiting to be serviced.

Everyone is always friendly and knowledgeable.

Prices are a little cheaper than bigger franchise auto parts dealers, I didnt really like the return policy on a brake light sensor, fortunately the part did work for me.

Very dedicated staff here.

Got what I needed

Well i got my parts i needed this time?

Good service.

Great service at the counter

They always got the parts I need 99% of the time

Good service

Nice,clean and helpful.

Ok service

Friendly service

Great and helpfull

Great customer service

Very helpful !

Knowledgeable staff

Great prices

Great Service

Fast friendly service

Cheap price on parts

Always has or gets the part in 1 day

Great service

I got new wipers

The employee need a attitude check,

Very helpful

Car parts

Cool

Thanks

Old

Usually workers are helpful.