Super convenient UPS drop off location
Usually I can get anything I need and always friendly
Great customer service and staff help for certain products
Always have the parts I need. I was customizing an air intake on a scooter, they allowed me to look at their stock of hoses to find what I needed. Love this place !
FRIENDLY SERVICE AND STAFF PUT MY BATTERY 🔋 IN FOR NO CHARGE. GREAT PLACE FRIENDLY GUYS 👦
This place doesn’t close till 9pm I got off work and came here I got there at 856 and the door was locked! The lady saw me and ignored the fact that I was there all I wanted to do was pick up my order I already paid for online ! The man then walked up to get the cash register at exactly 9 mind you I’ve been knocking the whole time and he looked at me and ignored me! If you don’t close till 9 your not suppose to lock the door till 9! Y’all act like your so busy or had a terrible day when you have one of the easiest jobs. Customer service SUCKS that’s why I usually go to autozone right not even a block away.
I always get decent service here.
OUTSTANDING service and I got everything I needed. I will recommend them to anyone.
Best customer service
Good selection and the cashier who assisted was very courteous and helpful.
Helpful personall
People are very nice especially there delivery driver Chuck
Very nice Woman behind the countet...quickand efficient.
I placed an order on line and it was the incorrect one. I placed at the store, and they ordered the wrong one. There return policy for an incorrect oxygen sensor, that hasnt been out of packaging says it should be returned. But yet they say its unreturnable. Right off the bat. When you call them they say the placed the order for pickup and when you get there nobody knows anything. So to the owner O say you need to give your email a customer service skill update. Excellence and overall, work ethics and performance is a must.
Had wjat I needed
They sold me the wrong coil pack to my van and now dont want to give me my money back or store credit so im stuck with it and it doesnt fit so I went to auto zone and they had the right part and now Im out 62 dollars if I could I would give them NO star rating never again chief
I went there for a part they told me they didnt have it in stock. So I asked him to check other stores in the area he said another store did have the part and said he called and they said it was there. I got to the other location and not only did they not have the part but they never received a phone call. Customer service sucks at the essex location and ill never go there again I dont care if I brake down and coast in their parking lot ill walk to another store.
Excellent service, and being a woman, I dont know much about cars. Even though I know some women r knowledgeable in this area, I am not, and need all the help I can get. They are easy to find, decent prices, knowledgeable about all things cars and trucks. Easy shopping, it was a pretty painless experience all and all.
Had a great experience at the Maryland Ave. location. Thanks, Fosah! Staff was surprisingly helpful when I walked in a little before closing. Helpful. In and out quickly.
They ordered my part took my money then after two days told me they couldnt get the part and refunded my money no one ever called I had to go into the store to find this out
Had what we were looking for
People were kind and professional ...
Very friendly guy behind the counter. Helped me find what I needed and advised me on the best brand to buy. Dont know his name but I mentioned I was from Florida and he told me he had recently moved from the Orlando area
Just got racially profiled as in no greeting or asks of service then fella right after got everything in the world greeted to him fine Im cool with that but then when I serviced myself by walking around several times to get what I came for nice and quietly might I add every assistant vanished leaving me at cash register.....very poor service ...
Great customer service
Everything you need for winter weather in Maryland.
They were knowledgeable and helpful.
Every time I go in they are helpful and easy and get my parts and get out, nice and easy...
2girls who seemed to enjoy NOT being able to HELP!!!
Its a place to get auto parts for your vehicle!
Good service, girl knew her stuff . Tested my battery, gave me options and made a decent sale. Recommend 100%
Got the parts I needed at a good price.
Good customer service but online shows items in stock but not when u get to store,they,always send u somewhere else
This place is awesome as is the ladies who work there ! Always so very helpful .
Great staff, very helpful and they go the extra mile for you. Outstanding.
The great auto store. The employees Orwell knowledgeable and are eager to help store as well equipped and very clean.
Great experienced staff, well stocked clean friendly place for your automotive needs.
Nice ladies in there helped me
Friendly knowledgeable people. Very helpful. Especially des
No help and gave me the wrong parts
Pretty good service
Manager rude!!!! Will not use this store again!!!!
Staff is nice and helpful. Always have what I need.
Always great service
Very helpful with products and services 👍
They usually have what I need. The staff isnt bad at all.
Great service, very helpful
They are pretty good with finding parts
Always have good service and parts
Wonderful staff always helpful!
Dont know why I always check other places first. They always have what I need, at great prices.
Always a good expierience going to this Advanced Auto
Very polite and helpful.
Good people knowledge of parts & friendly
My number 1 spot close to home to get parts and I always get what I need.
I bought a motorcycle battery. After installing it, found out it was deader than dead
Exceptional customer service
Already shared a post. Close locations
In and out with a flash that wouldnt eat it very helpful people there
The people are always nice
Very friendly and helpful staff
Generally have parts available can order and have next day
Excellent staff, very helpful
Nice lady that works there
Very good
After spending thousands of dollars with this company I go to return a code reader because I dont need it because its not the right one and after sitting on the phone for a hour and a half with customer service they will not give me my money back safe to say Ill never shop with advance auto ever again
Popcorn was burned, otherwise okay.😆
Nice customer service
Great Deal
Good prices
Great service!
Close to home and everyrhing was in stock
Always helpful
Its not nad
Helpful clerks
Didnt have what I need it
Visible when driving
Great service
Friendly employees
Love this place
The gentleman
Friendly staff.
Slow personnel
Wide variety
Iok
Excellent
I did not like this place because every spare that I needed never have it I have to spend a day or two so that it benefits because they have to order it
Good attention
Good price on parts
If you are thinking where to buy your spare parts for your car !! Do not think more auto parts your best option
👍👍👍