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Advance Auto Parts
1006 Eastern Blvd, Essex, MD 21221, United States
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Advance Auto Parts
Comments
Al
Review №1

Super convenient UPS drop off location

Ja
Review №2

Usually I can get anything I need and always friendly

Da
Review №3

Great customer service and staff help for certain products

gi
Review №4

Always have the parts I need. I was customizing an air intake on a scooter, they allowed me to look at their stock of hoses to find what I needed. Love this place !

Me
Review №5

FRIENDLY SERVICE AND STAFF PUT MY BATTERY 🔋 IN FOR NO CHARGE. GREAT PLACE FRIENDLY GUYS 👦

Ce
Review №6

This place doesn’t close till 9pm I got off work and came here I got there at 856 and the door was locked! The lady saw me and ignored the fact that I was there all I wanted to do was pick up my order I already paid for online ! The man then walked up to get the cash register at exactly 9 mind you I’ve been knocking the whole time and he looked at me and ignored me! If you don’t close till 9 your not suppose to lock the door till 9! Y’all act like your so busy or had a terrible day when you have one of the easiest jobs. Customer service SUCKS that’s why I usually go to autozone right not even a block away.

An
Review №7

I always get decent service here.

Ch
Review №8

OUTSTANDING service and I got everything I needed. I will recommend them to anyone.

Le
Review №9

Best customer service

Br
Review №10

Good selection and the cashier who assisted was very courteous and helpful.

ri
Review №11

Helpful personall

Ch
Review №12

People are very nice especially there delivery driver Chuck

Na
Review №13

Very nice Woman behind the countet...quickand efficient.

Aa
Review №14

I placed an order on line and it was the incorrect one. I placed at the store, and they ordered the wrong one. There return policy for an incorrect oxygen sensor, that hasnt been out of packaging says it should be returned. But yet they say its unreturnable. Right off the bat. When you call them they say the placed the order for pickup and when you get there nobody knows anything. So to the owner O say you need to give your email a customer service skill update. Excellence and overall, work ethics and performance is a must.

Wi
Review №15

Had wjat I needed

Ke
Review №16

They sold me the wrong coil pack to my van and now dont want to give me my money back or store credit so im stuck with it and it doesnt fit so I went to auto zone and they had the right part and now Im out 62 dollars if I could I would give them NO star rating never again chief

Pa
Review №17

I went there for a part they told me they didnt have it in stock. So I asked him to check other stores in the area he said another store did have the part and said he called and they said it was there. I got to the other location and not only did they not have the part but they never received a phone call. Customer service sucks at the essex location and ill never go there again I dont care if I brake down and coast in their parking lot ill walk to another store.

La
Review №18

Excellent service, and being a woman, I dont know much about cars. Even though I know some women r knowledgeable in this area, I am not, and need all the help I can get. They are easy to find, decent prices, knowledgeable about all things cars and trucks. Easy shopping, it was a pretty painless experience all and all.

Br
Review №19

Had a great experience at the Maryland Ave. location. Thanks, Fosah! Staff was surprisingly helpful when I walked in a little before closing. Helpful. In and out quickly.

do
Review №20

They ordered my part took my money then after two days told me they couldnt get the part and refunded my money no one ever called I had to go into the store to find this out

Bo
Review №21

Had what we were looking for

Th
Review №22

People were kind and professional ...

St
Review №23

Very friendly guy behind the counter. Helped me find what I needed and advised me on the best brand to buy. Dont know his name but I mentioned I was from Florida and he told me he had recently moved from the Orlando area

sa
Review №24

Just got racially profiled as in no greeting or asks of service then fella right after got everything in the world greeted to him fine Im cool with that but then when I serviced myself by walking around several times to get what I came for nice and quietly might I add every assistant vanished leaving me at cash register.....very poor service ...

jo
Review №25

Great customer service

Ke
Review №26

Everything you need for winter weather in Maryland.

Da
Review №27

They were knowledgeable and helpful.

cl
Review №28

Every time I go in they are helpful and easy and get my parts and get out, nice and easy...

Da
Review №29

2girls who seemed to enjoy NOT being able to HELP!!!

Ab
Review №30

Its a place to get auto parts for your vehicle!

Pa
Review №31

Good service, girl knew her stuff . Tested my battery, gave me options and made a decent sale. Recommend 100%

Jo
Review №32

Got the parts I needed at a good price.

Sh
Review №33

Good customer service but online shows items in stock but not when u get to store,they,always send u somewhere else

Je
Review №34

This place is awesome as is the ladies who work there ! Always so very helpful .

Gl
Review №35

Great staff, very helpful and they go the extra mile for you. Outstanding.

Ma
Review №36

The great auto store. The employees Orwell knowledgeable and are eager to help store as well equipped and very clean.

Wi
Review №37

Great experienced staff, well stocked clean friendly place for your automotive needs.

Sa
Review №38

Nice ladies in there helped me

Ed
Review №39

Friendly knowledgeable people. Very helpful. Especially des

Du
Review №40

No help and gave me the wrong parts

Mi
Review №41

Pretty good service

Ri
Review №42

Manager rude!!!! Will not use this store again!!!!

Ja
Review №43

Staff is nice and helpful. Always have what I need.

Th
Review №44

Always great service

Ge
Review №45

Very helpful with products and services 👍

Jo
Review №46

They usually have what I need. The staff isnt bad at all.

Sy
Review №47

Great service, very helpful

Wi
Review №48

They are pretty good with finding parts

Sa
Review №49

Always have good service and parts

to
Review №50

Wonderful staff always helpful!

Sc
Review №51

Dont know why I always check other places first. They always have what I need, at great prices.

Th
Review №52

Always a good expierience going to this Advanced Auto

Mi
Review №53

Very polite and helpful.

Az
Review №54

Good people knowledge of parts & friendly

Jo
Review №55

My number 1 spot close to home to get parts and I always get what I need.

Ae
Review №56

I bought a motorcycle battery. After installing it, found out it was deader than dead

De
Review №57

Exceptional customer service

Ba
Review №58

Already shared a post. Close locations

mi
Review №59

In and out with a flash that wouldnt eat it very helpful people there

Co
Review №60

The people are always nice

Ro
Review №61

Very friendly and helpful staff

ea
Review №62

Generally have parts available can order and have next day

Ti
Review №63

Excellent staff, very helpful

Ve
Review №64

Nice lady that works there

Ja
Review №65

Very good

Da
Review №66

After spending thousands of dollars with this company I go to return a code reader because I dont need it because its not the right one and after sitting on the phone for a hour and a half with customer service they will not give me my money back safe to say Ill never shop with advance auto ever again

Pa
Review №67

Popcorn was burned, otherwise okay.😆

ab
Review №68

Nice customer service

Ma
Review №69

Great Deal

Ci
Review №70

Good prices

An
Review №71

Great service!

K.
Review №72

Close to home and everyrhing was in stock

Ch
Review №73

Always helpful

Ma
Review №74

Its not nad

Ne
Review №75

Helpful clerks

Ro
Review №76

Didnt have what I need it

Da
Review №77

Visible when driving

an
Review №78

Great service

MS
Review №79

Friendly employees

Cu
Review №80

Love this place

Ke
Review №81

The gentleman

Ra
Review №82

Friendly staff.

Ji
Review №83

Slow personnel

La
Review №84

Wide variety

Br
Review №85

Iok

Ju
Review №86

Excellent

Be
Review №87

I did not like this place because every spare that I needed never have it I have to spend a day or two so that it benefits because they have to order it

Do
Review №88

Good attention

Fi
Review №89

Good price on parts

Ed
Review №90

If you are thinking where to buy your spare parts for your car !! Do not think more auto parts your best option

Ma
Review №91

👍👍👍

Information
19 Photos
91 Comments
4 Rating
  • Address:1006 Eastern Blvd, Essex, MD 21221, United States
  • Site:https://stores.advanceautoparts.com/md/baltimore/1006-eastern-blvd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 410-686-1710
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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