We waited for well over a hour for a flu shot and they said the counter didnt hand the nurse our paper work so we waited for nothing. Go to Walmart for the flu shot.

This pharmacy is either, under staffed or poorly managed. If you need a prescription filled within 24hrs go somewhere else, because most prescriptions HAVE TO BE ORDERED. When Ive called for any reason Im placed on hold for NO LESS than 30 min.When I go to pick up my prescriptions, I wait ANOTHER 30 - 45 minutes, (at least) for a receptionist to call my name. On top of all that, nothing is private, because no one is taught how to be discreet about customer privacy.I NEVER have any of these problems at DOCTORS PHARMACY in Dothan, Al. and they have always been less expensive as well. No matter how hard I try, one of my doctors insist on calling my prescriptions in to this Walgreens pharmacy. They say they cant transfer the prescriptions to my preferred pharmacy once its been called in to them.- 30 min more driving, but Well worth it when I think about all this unnecessary STRESS.So, three days after the prescription was sent by my Doctor... Still not in. Adding insult to injury, after waiting in the drive through for 45min. The young girl wants to be short, disrespectful if we dont have it in, we dont have it in. I just wonder, couldnt there have been a more polite way to say that?

Emily in Photoshop Was a Very Very Pleasant Person to help me with my NEEDS. This world would be a different place if Everyone had a Personality like Emily🇺🇸♥🇺🇸

After being notified several times over text that my prescription was ready to be picked up, I sat behind 2 cars for 20 minutes. After the first car pulled on through, the second car was at the drive through window for 15 minutes!!!!!!! After enduring that wait, when I finally reached the window, I was told that the pharmacy was closing, that they couldn’t fill my prescription.This was at 2:30 in the afternoon. Have since taken my business elsewhere, hope to have better luck!

The pharmacy is incompetent and unapologetic. Very poor customer service. Not worth your time or money.

Staff is nice but they never answer the phone. Everytime Ive had a simple question Ive had go drive to the store. A little ridiculous in my opinion.

Slowly loosing faith. Calling up here to take care of any issues? Completely impossible I can never talk to anyone. I understand being short staffed and I don’t mind waiting but I always get hung up on. Needed a prescription for a sick child requested quicker pick up because we absolutely couldn’t want. Waited paid the quoted time and still got told an hour and half wait time… pharmacist came over and told me it would be just a minute but I had to wait in the line again with a screaming child. Because going home without this isn’t an option. So have officially spent over an hour waiting. Please just don’t lie. Be honest.

It is slow service yes but the staff is very kind as they work as best they can, I like the rewards program the company offers.

Worst pharmacy in the area. Avoid at all costs. They are consistently slow, long lines, and orders are never ready when said they would be. Driving 30 min away is a better use of time.

Managers can be pretty rude. Ive greeted a manager at check out because he hadnt said anything at all. Not the first time this has happened. There was once an issue with my pickup order and he was struggling to fix it and i mentioned what another manger did and he said shes not here anymore. Like ok. I thanked him and again silence.Another assistant manager was so intense when I asked a question. She called another manager and said loudly now did I say anything wrong?I just stood there like....what. i just asked a question i didnt accuse anyone and i wasnt rude. I used to work at Walgreens i get how some customers can be.Im polite to staff but Everytime i went in there it was like they were already on the defense.

Walgreens, is another one of my favorites, when it involves Charlie Brown and the Peanuts gang.

I had a covid test taken here. Well a few days later while waiting on my results they didn’t give me the proper information to log on to view my results. I called them and they apologized but they couldn’t find any of the numbers or information that I needed to view them...they seem very unorganized and I don’t trust the pharmacy because how can you give a test but forget to give the login result information or code to enter in?

We love that Walgreens stays open later than the other drug stores. They have quality products, yet they are a tad pricey. Still, its the only drug store I use.

I call the pharmacy and they hung up on me TWICE. The most of the people who work there are beyond rude.

Whatever you do, do not order from doordash. I say again dont order anything from Walgreens through doordash. Theyre too lazy to update their items. It seemed like 90% of the items I chose they didnt have it and they had to call me or email me to ask me what else I wanted besides the original item I chose. Im sure theyre going to blame covid.

Very nice

They have some good deal and the hours r good they close at midnight

Quick and good customer service

I went in to grab something the other night. I made sure to check their hours before I left my house. No one updated their hours online, so I was greeted with a notice saying they were closed when I got to the door. It didn’t say when they would open or any new hours and it still hasn’t been updated online. Very frustrating.

Traveling for business but needed a refill on a prescription. The absolute most professional, courteous pharmacy staff Ive ever encountered. The pharmacy tech used a discount card, and saved me money ..I am so appreciative. The pharmacy made sure to educate and assist ...Id give 10 stars if I could, definitely recommend. Best pharmacy.

Awful. Not top notch.

It seems that whatever you do online does not register have the time at this Walgreens. I waited 3 weeks for birthday invitations to be sent there for pick up. After calling I find out they have been there. They didnt scan them in. The manager wasnt very friendly either. I guess I annoyed him bc I was trying to find out where my paid order was. My mom also paid for meds online and got a confirmation but when I went to pick up they said they didnt show paid. Hmmm

Ordered a canvas Friday online. Pick up was set for Sunday @ 8:00am. I called at 9:00 to ask if it was ready. They told me yea! I went at 1:00 and the lady couldn’t find it, called someone else to the front, she said it never printed but she would print it now. After 3 tries she says something is wrong with the printer, and it’s not going to work. She seemed to have no idea what she was doing. I asked her if I call back later, would someone be able to tell me if it was actually ready this time, or would I waist another trip up here? She told me I could just cancel my order. So I did... Went to Walmart and they printed my canvas right then and there.

Only had one employee at the checkout line.. Made for a strangely long wait for a slow time of day. The single employee did go through the line fairly quickly though. Store seemed to have quite a bit of items on sale. You could probably find a few good deals in there if you are a smart shopper.

Rude and unprofessional

Tried to pick up my daughters refill (which she was emailed a reminder) I gave the info to Jennifer at the drive thru window she not so politely informed the insurance was denied bc she’s not eligible until April 21. I explained this is a refill so that didn’t make sense it was just a 30 day supply. Jennifer was very rude not offering to assist in the situation at hand. She kept saying I don’t know what you want me to do. I said maybe someone made a mistake and keyed it in incorrectly that I am the one that picked it up and verified what it was. She continued to talk over me and tell me maybe it was misplaced. I assured her it wasn’t she first told me she didn’t see any record of my daughter EVER filling a prescription at that location ( she has been filling there for over a year) after insisted she told me it was filled in February and a 90 days supply again I tried to explain she continued to talk over me and be very very rude would not help me at all. I explained people make mistakes she stated “Not here we would be fired so maybe you misplaced it” I tried calling the store after I left to speak to the manager about my experience and was left on hold for several minutes and put on hold again I hung up and left this review.

This is the BEST pharmacy. The folks here go out of their way to help their customers.

Very Selective, open! Waits are very minimal

Two stars only because I was given the correct medication. However the medication which was prescribed went through so many hands and no one caught the dosage error. After calling and speaking to the pharmacist nothing was done or said about the error and I was given a very rude and curt answer back. I am from out of state and I feel as though this was completely unacceptable as this medication was for a thin 6 year old child. If the medication was given at the dosage which was written on the bottle then he would have ended up with more severe symptoms then he had been to the ER with in the first place. I can guarantee if I come up to Daleville again I will never go to this Walgreens.

Prices tend to be a bit higher, but its open 24/7 and offers weekly sales that keep me coming back. Also, the service has always been good and thats a big deal for me these days!

The pharmacist (the older guy with white hair) by far is the rudest pharmacist I have ever met. The meds were for my 5 year old daughter with ADHD. His attitude toward me was almost embarrassing, this was my first time here and it will definitely be the last.

Great location, clean store and friendly employees!

These people are overwhelmed. We need a second store. The customers are paying with long wait times. The foreign lady is slow as heck and doesnt understand English very well.

Bad also sells bad drugs I found it hidden

Rude pharmacy techs and the pharmacy is no longer open 24 hours.

Awful pharmacy staff.

Always like this place