Didnt get to see stylist. Went to counter several times and was never acknowledged. A wave, a Hi, or I will be with you in a bit would have been nice and let me know I was not an Invisible person. Decided my time and resources could be better spent elsewhere.

After two family members got their hair cut by Andrea I decided to let her cut my hair. I am new in tnis area and honestly very fusdy about anybody touching my hair. Andrea was amazing. She understood what I wanted and did a beautiful job. Andrea was very efficient and extremely prompt! She was a very pleasant woman to talk with as well. Everyone there was very polite. Social distancing was in effect and the salon was very clean. Tbank you Andre!

Apparently, cut to my shoulders means cut to my chin. And straight cut means layers. Devastated with how my hair looks and it will take years to go back to normal. There was also a chunk of hair that was 2-3 in longer than the rest of it. Very disappointed with it.

I followed Jordan here and she is fantastic. I look a lot younger when I leave her chair. Covers my grey with hi lites and low lites and is meticulous. Shes proud of her work and should be!

Love taking my kiddos here to explore and have fun.

I had a horrible experience Saturday, the stylist doing my hair was in no way experienced enough to under take the job. I left the salon in tears. The store manager Michael assisted me in getting that mess corrected I was put in the hands of Jordan Schmidt and omg she went above and beyond, the lady has skills, I once again left in tears VERY, VERY HAPPY ONES. Jordan is my stylist from this day forward. Thank you Jordan!!!

My wife was at this salon for 4 1/2 hours to get her hair hi and love lights it never take longer that 2 hours with her regular stylist. She came home. Crying uncontrollably her hair was frizzy and looked nothing like it should as she requested with a picture of her own hair. I paid $115 for my wife to be inconsolable and will not even leave. The house to go to church, sh requested the manager call her as of yet that hasnt happened. When she began crying when the stylist turned her around to see what she thought. They were only concerned that she understood she still had to pay!

True professionals. Before she passed away, my Grandmother came here to get her hair done every Thursday for over 20 years. Thank you for all of your hospitality guys!

She was just out of school I think. Should have cut off a bit more but she didnt look comfortable so I just let her finish.

Its not bad for a small store. It doesnt have the selection that most JC Penny stores have, but I will still shop here on days when I dont want to drive to Dothan.

I went to JCPENNY salon to have a silk press and it was done by Kadijah Moss also know as Dee Dee, silk press was fine. During this appointment I mentioned that I was looking to have a frontal installed with a full sewin which Kadijah stated she could do. She had me bring her my $150 frontal from Mayvenn so she could prep it by bleaching the knots and plucking, long story short she ruined my hair and wouldnt give a refund and couldnt guarantee her work. Oh and while sewing in the tracks she sewed 8 tracks on top of each other creating a hump on top of my head that ran from ear to ear. Her justification for doing so was I didnt want to cut your hair. She didnt have enough common sense to ask. Be careful ladies of this inexperienced cosmetologist trying to get a dime!