Casey is amazing! His help, skill, experience, and customer service excellence are -- and will remain -- indispensable when you really need to get the job done right...the first time. Im a loyal Advance Auto customer because of him. Thanks Casey!
Always shopped here except when couldnt get certain item will continue to shop here employees helpful and do best to accommodate public
This location in particular has some of the nicest and most helpful staff out of any of the local parts stores, and trust me, Ive been to alot. I have yet to see another parts store that has legitimately knowledgeable employees. And not just one car guy, everyone there that I have talked to is a car enthusiasts themselves and has been able to help me out alot!
Always great 3 parts stores on this corner and I always go to advance.
Good place to go.
Jennifer was very helpful!
Friendly, knowledgeable and helpful.
He was very detailed in get my mower fixed
Good people. Solid parts. Would shop here again.
Extremely dismissive. Acted like they couldnt be bothered with a simple question. Ive had other stores go above and beyond, look up information and give advice. You all have a LOT of competitors in such a small area probably not the attitude to have. Ill stick to the others from now on.
Prices the same as the others for oil and filters. Good staff
Helpful people nice and polite treated me very good
Great service.. Andrew that works their very helpful. Everyone should ask for him!!! 😎
Good service warranty for piece car parts
The men were extremely helpful and diagnosed what was wrong with my mother in laws car in 2 mins flat. Great service and people
Easy to find. Clean, friendly staff....
Did not go into the store.
These people do not price match their own website in store , I was price checking Rear rotors for a Toyota Camry ...online website says $40.99 per side, Their in store quote is 61.00 per side. If this isnt price gouging I dont know what is I have been a customer of over 10 years. *RIP OFF ALERT* You have been warned.
Gentlemen changed battery in my key holder for my car.
They wouldnt let me use the bathroom so I guess I only give him a one
Thank you George for helping me out with the heater core.
I always have a pleasant experience with Advanced Auto. I go there w/ issues and they fix. Every time. From mice in a blower to finding and replacing a battery located under a front seat! As a widow, these guys are a God sent. Thank you and Kudos for going above and beyond guys!
Helpful...great employees..Al was fantastic..thank you
The gentlemen at the Broad street Elyria location are always very knowledgeable and go above and beyond helping me and my family. Keep up the great work guys!
Love it love it love it
Got my parts and was out
The staff really doesnt focus on how many customers are in the store at once. There could be 6 people in line and we are waiting 45 minutes at least because they just want to talk and joke. Please focus on getting the need of the customer reached and move on. Been going to this store for a year and always am there for a half hour minimum just to buy oil or tools
Very helpful. Even put on my windshield wipers for me
Great place. Ive always been able to find what I needed. If you use her online service theres plenty of discounts and you can pick up right at the store highly recommend
Great people,very helpful
They are always nice and willing to help.
Same great service as always. Thanks David M. For your assistance.
Steve and Steve another great trip to the parts store. Lots of information on headlight replacement!
Steve & Steve were friendly, knowledgeable, helpful, and understanding. They charged my battery, loaned me tools, and sold me the part I needed (an alternator) to get back on the road. What could have been a disaster (far from home) went smoothly. Thanks guys!
They have everything that I need
Employees are super helpful, & go the extra step to make sure you get what you need
Always the most helpful. Helped me fix my AC when it was 90° out. They are the best. Saved me 100s
Needed new wiper blades and they even put them on for me..nice man
The guys are great, Johnathan, Al, Steve, Kirk. Knowledgeable wrench turners who wont stear you wrong!
Dude recommended the AC coolant I bought and walked me through how to use it and told me not to worry when it wasnt getting cool as quickly as we expected. Well as soon as I drove off the ac blasted me with some nice frigid air. Thanks for the help!
Absolutely rude I called 4 time all different times and every time I’m asked to hold there is no way your that busy all day to where you can’t speak to a paying customer.
All the parts all the time
Super helpful! The guy came out and looked at my car to help me decide what kind of paint needed for my window trim, gave me instructions without me feeling incompetent as a woman. Definitely recommend!
Great service!
Great prices. Phenomenal service!
Unfortunately I couldnt get what I went in there for. We couldnt find the correct part. However they were friendly and helpful in the attempt to find what I needed.
Great people with a lot of knowledge. Always willing to help when they can and are really attentive to the customer needs and get them what they need.
Needed a car battery. They installed it for me, too. Really liked that! Great job!
Nice and friendly they usually have the parts I need
The parts I needed for my classic Olds cleanup.
My first choice for auto parts in the area. Staff is pretty knowledgeable, friendly and helpful. Almost always have the part I need.
My favorite auto parts store...always helpful! Thank you!
I just needed a replacement brake light. First day the gentleman was too busy to help me. I asked if they were able to put it in he yes. He then said there was nothing wrong with the bulb. I probably had an electical issue...I took the car into the dealer and it was a light bulb. SMH $72.00 later.
Love 25% off online orders
Everyone there is helpful and they really do their best to get you what you need. Best parts store in Elyria
Very friendly and helpful. Good dudes. Been going there for years and they are solid dudes.
They helped me right away and was very polite even gave me a jump with thier portable battery starter
We take our vehicles here when things arent working right, like the check engine light coming on. They hook up and diagnose for free, and then tell us the best possible avenue, and cost efficient way, to fix the problem.
Fantastic staff!!! Very knowledgeable, friendly, and very helpful. They have saved our family thousands in repair bills.
Can find what you are looking for your car
This is my favorite auto parts store, its the only place I go to!! Theyre so helpful and always very knowledgeable
Awesome staff. Super helpful. Cant say enough good about them!
They need new computers. Keep crashing
Quick in and out
Great customer service, always helpful. If you need something I suggest starting here.
Little expensive compared to some stores. Nice friendly people though!
Have the better scanners for check engine etc.. Staff are pretty good and friendly.
Always great service when I go in! Extremely knowledgeable!
This is my usual place for auto parts. They have good prices and good selection.
Great employees there. Always helpful and kind
Good guys there a+ service
We buy all our car parts and shop supplies from here and their delivery is rocket fast !!!!
Best chain auto parts store in the country!
Serious parts store,the people know what there doing and selling. Highly recomend. What Napa used to be.
Great customer service! I got a battery replaced in no time.
Great service!
Always good service and great parts à
Jonathan is a great help and always provides incredible service
Customer service and their knowledge was top notch.
Helpful staff usually have the parts I need
Large selection, good prices, c/s kind of slow
As expected. Didnt have the part I was looking for though.
Best parts store in town!
Friendly and knowledgeable staff and good prices. If you order online and pick up in store you can almost always get at least 10% off your order
Not bad on pricing Parts out of this world
Best auto parts store in the area
The people were very nice
Great, it was quick, easy and they were very professional.
Always very friendly, and very helpful.
Went in for air filter. Could not find. An employee said that he would be with me in a minute. Man walked in the door and he asked him if he needed help and ditched me. I walked out and went to OReillys next door and had help immediately and paid less.
Very helpful and helped me save money.
Car Parts galore. Best to get it in person and not by mail
Helpful, friendly staff
Great staff complete stock.
Always helpful always professional always well stocked
Good
Nice, clean, good area, helpful staff. I can usually get what I need here.
I even got a date... Woohoo customers!
Always competent and friendly service.