Si
Simmons-Rockwell Mitsubishi
784 County Rd 64, Elmira, NY 14903, United States
Comments
Ja
Review №1

Mike, was my salesman for ever car I have purchased! He is excellent and I recommend everyone I know to purchase from him!

El
Review №2

Jeff was very patient and personable. I didnt feel rushed and he made me feel like a priority, not just another person who walked through the door.

Br
Review №3

I have never bought a car w Simmons and Rockwell before and I will highly recommend! Roland Richardson was absolutely amazing! Very personable and friendly. Very satisfied customer here!

Ja
Review №4

Josh Sindoni was wonderful to work with! The car was very clean and nicely shined up when I got it. I was very happy with the appearance!

Gi
Review №5

Best car buying experience ever! Totally would recommend to anyone.

St
Review №6

Roland was the best salesman we’ve ever encountered when using a car dealership! We appreciate everything he did for us and him taking time out of his whole day to help us with any questions we had and making sure we left satisfied! We recommend him and Simmons-Rockwell to everyone we know and can’t wait to do more business with them!

Kr
Review №7

Daniel was down to earth and went out of his way to help me find the vehicle that matched both my familys needs, and my financial needs.

Ry
Review №8

Spent a long time online shopping (about 4 weeks) before I decided to visit this specific dealership. It was an hour and a half drive but well worth it. Called in advance and set up an appointment at 9:30 a.m. We arrived a few minutes prior and made our way in. We got slated with Dieter Stevens. Apparently we were supposed to meet someone else but he was running behind so Dieter took care of us. He was extremely pleasant and courteous. Allowed us to test drive two vehicles of the same make/model. He even brought a new vehicle of the same type (a CUV) for us to drive and compare, although we did not take him up on the offer.Whilst we were test driving he was working on preparing paperwork in case we decided to buy (we did) which made the process run very smoothly. Attempted to haggle the price a bit (mind you, the price was already very reasonable and the reason we came to this specific dealership). He spoke with his general manager (his name was Cole). There was not much room for wiggle in the price. Dieter went on to explain that the vehicles they sell are very marginally marked up. Meaning they sell a lot of vehicles at a small markup versus a few vehicles at a large markup. From my research online, I tend to believe him. Theyre prices were thousands below the competitors. When it came to the extended warranty Dieter and Cole went above and beyond to work within our budget. After running the numbers three times we settled in at a price and payment that my wife and I were content with, without extending the terms of the loan. An hour and a half later we were driving off the lot with her new vehicle (the hour and a half was the detailing of the vehicle, inspection, and oil change). Overall very pleasant experience. Would highly recommend asking for Dieter. He was a pleasure to work with.

Sc
Review №9

Great dealership, friendly service and our salesman Brian has amazing customer service skills.

Em
Review №10

Michael Martin has provided the most smooth trouble free transaction I have experienced!! Excellent customer service!

Br
Review №11

Very satisfied with Simons Rockwell. Sales & Service. We always recommend you folks to our friends. I like your Brand options.

Th
Review №12

Was kind of disappointing I didn’t get much for my vehicle considering it was in mint condition and it was only three years old in which I bought from your facility originally but it is what it is I got the vehicle I wanted and they worked very hard for me even though I didn’t really get a break

La
Review №13

Service advisors very courteous and helpful service staff very competent.

Da
Review №14

Nate deserves a huge freaking raise! My husband and I pulled in here while shopping around and found Nate in the parking lot. We told him we didn’t care for the traditional care buying experience and knew what we wanted already.I’m not a fan of sitting in dealerships and waiting forever for them to come up with numbers and papers and warranties. I told him to email me numbers and call me when the paperwork was ready to sign. We were able to do almost everything through text and phone calls and I spent under 15 minutes sitting at his desk and signing papers and getting my new plates and I was out the door.I also have to mention that I shopped around between Ohio to Florida and no one could match Simmons and Rockwell prices.If you’re in the market definitely stop here and ask for Nate! Great guy!!!

Ma
Review №15

Ryan was great- super helpful and kept me in the loop about the repairs.

Ma
Review №16

Ryan is a real asset to your company. He is awesome! Keep that young man happy!!

Do
Review №17

There was a serius xm radio paper in the car that had mitsubishi motors on it an they told me i should have it on there they said they would put on the next day i drive all the way there for them to say my outlander is not compatible

Cr
Review №18

The knowledge that the sales consultant showed was phenomenal and speechless please continue to keep up with the great training that are offered to your staff because with this sales consultant, it shows!

Ru
Review №19

Quick oil change and tire rotation. Price was ok.

sa
Review №20

An amazing experience all the way around. Michael Martin helped me find a car that fit all of my needs and my familys along with getting me the best financial opportunities!I had reached out to multiple banks and dealerships prior to reaching out to Mike at Simmon-Rockwell and found nothing but a headache.Mike helped get everything in order prior to me going to the dealership which was so helpful and stress free as a mother who is working as a nurse during these trying times. I was able to look the car over, finish paperwork and head out within an hour!Thanks again for the amazing car, support and kindness that was shown while purchasing my car. I can honestly say I will never go anywhere else and highly recommend this dealership and especially this salesman!!!

Si
Review №21

I love coming to this location, i deal with one person and he is very kind and gets the job done right the first time and offered me a loaner car at no charge

Da
Review №22

Dieter Stevens was very helpful and made the process as smooth as possible for us.

un
Review №23

I always have a pleasant experience when visiting Simmons Rockwell. Everyone that works there is always so nice and its always a pleasure being there. I will never go anywhere else to get my vehicles serviced.

Li
Review №24

This is best place to buy or lease a vehicle.

Ki
Review №25

I appreciate the service and professionalism when I am dealing with Simmons and Rockwell. I tell all my family and friends to go to my favorite car dealer Bill Cook.

Da
Review №26

Tj at the big flats ny office was a great help very friendly and careing.

Am
Review №27

They replaced my back breaks and also fixed a recall on my car that I didnt even know about. I appreciated that!!

Ma
Review №28

A wonderful experience.

Bi
Review №29

Great place to do business

Fr
Review №30

Excellent all the way around!!!

El
Review №31

Great, friendly customer service

Jo
Review №32

Good service

Information
32 Comments
4.9 Rating
  • Address:784 County Rd 64, Elmira, NY 14903, United States
  • Site:https://www.s-rmitsubishi.com/
  • Phone:+1 607-796-5555
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Similar organizations