This review is specifically for the Parts Department at Honda on Grand. Charlie was extremely knowledgeable and very courteous. He helped me find the correct parts I needed and even called me back to confirm the parts I ordered were in his hands before I got there. That is above and beyond service. Very good people at Honda on Grand. I hope the owner of this dealership reads this review and has a chat with Charlie. I highly recommend coming here for all your Honda parts.

Had a GREAT experience at this dealership. Our sales agent James Janowski was so attentive and helpful throughout the whole process. James has gone above and beyond to make sure we were satisfied and he didnt fall short in doing so. He made sure we didnt leave the dealership without knowing the features our 21 CR-V had, including some hidden not so commonly known/used ones . It was a pleasure doing business here and I would recommend this location for anyone in the market for a car. Ask for James ! He wont disappoint.

I cannot begin to express how appreciative and thankful I am for coming here and working with the people I did. I worked with amazing consultants who were honest, and easy going. Their hospitality was much appreciated because it made it way smoother to purchase a car. I highly recommend this place if you want good service

Just picked up our second Honda yesterday from Honda on Grand in 2 years! These guys are awesome and honest and so easy to work with . Called them at 9 and drove home at 1pm in our beautiful new car. Super smooth and easy.Two shout outs! One to James who is a terrific salesman. Because he doesn’t seem like a sales person at all! Just really knowledgeable and helpful, smart and sweet! Second shout out to Dan who did all our paperwork and finance stuff. It’s such a relief to work with people who aren’t typical car dealer people at all!Thanks you guys! See you again soon!

Igor offered a fast and great service with our car needs. We initially came in just for information and to see the vehicle we were looking on purchasing and he explained the process without being pushy. We left our information and the next morning we came to sign and drove it home. That quick! So thankful for Igor’s service!

Fidel is the best sales person ever! He helped me find the perfect car for me. Everyone is really nice and welcoming. I will definitely be returning to get other services done on my car.

The service I received today was impeccable. Aside from actually servicing the car, I also had a work thing where I needed to be on zoom. They accommodated me by putting me in a conference room where I was able to finish my work! Thank you Honda on Grand!

Amazing service all throughout the process. My salesman was Diego. Really professional and comfortable to work with. Always honest and straight forward even if the answer was a “no” from him. Everything was presented to us with nothing hidden. Worked with our time and helped make the right choice, giving a lot of options to choose from.

Had a great experience here. I was looking for a new civic sport and James was a great help. He set up a test drive for me and I felt comfortable because he wasnt pushing me to purchase the car right away. James was very detailed and simplified my purchase options in an understandable manner. I would highly recommend anyone I know to go to James for a new Honda. Thanks again James :)

Peter made my car buying experience so much easier! He was very personable and helped get me exactly what I wanted. I would recommend him and Honda on Grand to anyone!

Fidel is by far the best sales person ever! He was knowledgeable, professional and a pleasure to work with. Took his time to walk us through all of our new vehicles features.

Danny Estevez helped me purchase my first car at Honda on Grand. He made the whole process easy and was very knowledgeable of all the features my new 2021 Civic Touring has.

Test drive on Thursday. Brought wife in for 2nd test drive on Friday. Very little haggling and had a deal within minutes of discussing. No back and forth to the manager- just straight to the deal. All parties happy. There was some body damage that they are fixing, gave us a loaner till it it will be ready. Fast, fair and friendly.

I was looking for a specific car to finance, and after another Honda dealer in the area increased the price for supposedly adding features that made the car “invincible”, I came into this Honda with a skeptical, distrustful predisposition. When I emailed Honda on Grand about them having the car I was looking for, Peter Farion responded and provided me with options on how to visit, test drive, and reserve the car (it was in transit to the dealer). He maintained communication, he gave numbers upfront and did not change it, and i traded in my leased vehicle for a great trade in price. When we spoke with Daniel, the finance guy, he provided all financing options in a clear and concise way. When the car arrived (which it arrived earlier than expected), we came in, examined the car, figured out financing options, all within 2 hours. They do not waste your time. I strongly recommend this dealership to anyone wanting straightforward service, consistent honesty, and responsiveness to emails and phone calls! Thank you Peter and Honda on Grand!

Dan G was fantastic. He explained everything thoroughly. He was friendly and genuine. Made the purchase super easy. Not only would I come back to Dan. I will come back to Honda on Grand as long as he is there. I will recommend him to anyone

Was very interesting experience. We were about to buy from other dealership but this dealership matched the price, updated the van with the latest updates and then made ready for the delivery. We were not available to pick up so they delivered the vehicle at our home. Proffessional people. They will deliver which they promised. Very tough negotiators but if they know that the customer is serious, he will do his best to earn your business.

I would recommend Honda on Grand in a heartbeat! Everyone there was very helpful, patient, supportive & worked with me! Thank you Luis, Jesse & Daniel for making my Honda purchase a reality!

Vehicle not returned for 3 weeks and mechanical/electrical issues still weren’t addressed. We were told to try another dealer (what?) or contact Honda National. Isn’t that their job? So we’re in the same place as where we started.Also we never received a call with an update. At least 5 times we had to call to find out what was going on.At least they told us they’d wash the vehicle before we picked it up…. but then they didn’t do that either.

We just purchased a 2021 Accord and couldnt have been more happy with the process. My salesman James Janowski, is fantastic at his job. He was not pushy, but very professional and ethical. This is the second time we have bought a car at Honda on Grand with James, and it will not be the last. Edgar from finance was also very patient and helpful. I highly recommend this dealership and these two gentleman if you are in the market!

Had a great experience buying a two vehicles from this dealer. Kyle our salesman was very helpful and was not pushy to sell which is why we felt comfortable buying from here. Had our vehicles ready when he said they would be and the buying process was very smooth. I highly recommend this dealer and of course our salesman Kyle.

Great service by James and FidelVery nice people. Thank You all for helping us out to get the best car

Professional salesperson. Had a good experience overall. They do take a long time for paperwork. I would suggest to free up 2 days if you are planning to buy a car from them.

Danny Estevez from Honda on Grand was very helpful. Danny went over the options on our new vehicle and showed us how to use them. Their entire team is polite and very professional. Their finance team answered all of our questions especially in regards to the extended warranty. Their parts and service team was also excellent and was able to install the crossbar the same day that I bought the vehicle. Yes, I will purchase another vehicle from them.

Worked with James to purchase my 2020 Honda Accort Sport. He genuinely cares about customers and was able to walk me through the process every step of the way. Even was able to make extra accommodations he did not have to. Pleasant experience and I do recommend James/Honda on Grand for your next vehicle purchase!

Its a tough time to buy a car. Vince DOronzo at Elmhurst on Grand found us the make and model we wanted, with the interior and exterior colors we preferred, and gave us a price we thought was fair in this market. (Wed been trying to buy a car since this summer, and had two bad experiences with other dealers that promised us a car at a certain price, only to renege on the deal.) It was a good experience and we will reach out to Vince again if we are in the market for another Honda.

We had a great experience Marcel our sales man listen to what I wanted and how I wanted to go about my financing he showed me all my options made sure everything was taken care off customer service was great and my car was ready for pick up when scheduled this our second purchase at this dealership so needless to say I got a great offer for my trade in.. Im in love with my car and will be coming back shortly for our second unit

So, I have never felt the need to comment on the internet about a dealership because I never had anything nice to say. Igor and the team at Honda on Grand were wonderfully accommodating to me and my daughter when we went to look for a larger family vehicle. We picked out a 2021 pilot on Saturday and over the weekend werent 100% happy with it. On Monday Igor was able to get us into a better model. 100% would recommend this dealership.

Very thankful for Tom & Mariusz for a great deal on a brand New hrv. highly recommend Thier service!

Our sales guy Danny did a really nice job. Right to the point no long explanation that wasnt needed. He gave just the info that was important and made sure that we got out of there in a timely fashion. We left with two cars and this was our most enjoyable experience of all our many purchases at Honda on grand. It seems to me that there process is much faster I totally love that. Thank you guys...

Horrible Experience.First off, they changed my cabin filter ($110) for 5 dollar part which they switched last time. Why did I agree to this? I did not agree, he used some fancy words to say a b12 maintenance check or something along those lines. When I asked him what this entailed after they completed it he told me Cabin Filter and Air filters for ($110) What a joke. Last, my car is 2 years old and my a/c was not working. They said they had a problem with the condensers and it could be free. They added more Freon and told me they did all these tests and now it works. ($160) for Freon, but they claim no it was not for just the Freon they did a condenser check and since Honda has bad condensers they are Warranted for 10 years. Basically, they made it sound like a problem when it was all just Freon for $160 bucks. What a rip never coming to a Honda Again.For an Oil change and a bunch of we had to check everything else outs it cost $370 have some integrity Honda.

I recently traded in my 1.5t sport for a 2.0t at Honda on Grand. The only reason I decided to trade in was because I had the best Honda sales person I have ever came across; Luis Delgado. Luis is extremely professional, has respect for your time, & is very accommodating. Anyone who needs a car I will no doubt recommend Luis to them because he made the car buying experience a breeze.

Dont go here with a CVT they will blame it all on that , They didnt own up to leaving my car with out oil loosing my bottom cover ,. Timing chain was replaced still grinding on cold start ,. What weird is that other shops and Honda in Naperville seem to understand and see something is wrong I guess I have to drive 30 miles away for service ... Their avoiding me at all cost beware with these people and their stories , not honestly working on cars I have a lot the proof on files and videos ,. Looking at what steps I should be taking next ... trying to get Honda Corp to contact me. ..To my luck the guy fired was the guy who left all my spark plugs loose low oil and my chain still grinding and Lord knows how the transmission flush was done my car has never been the same 😔😔😡

Had a smooth process buying my vehicle with Luis Delgado, he was very kind and not pushy at all.I really recommend him and this dealer for a quick and easy vehicle purchase!

Honda on Grand is the best! I was in the market for a Honda CRV, and was guided by Kyle LaCount to find exactly what I was looking for. Kyle at Honda on Grand not only saved me time, but made the process as seamless as I’ve experienced. When you go to Grand, make sure you ask for Kyle!

Pretty seamless sales experience! Fair price on car; fair price on trade-in. Worked with Jim Janowski - very knowledgeable and professional.

I always get top notch service at Honda on Grand.

James helped me and was great! Very professional and got me in my new HRV quickly.

The design of Hondas cars it seemed like the front end of the car sat very low.

Great experience at Honda on Grand. Everyone very friendly and eager to help me. Bought my car from sales rep Marcel- he made it a quick and easy process!

James was knowledgeable and professional, a pleasure to work with.

Best dealership to buy a car, quick and easy. Prices are unbelievable and can’t be beat. I’ve bought a number of cars from Jessie he’s the best to deal with, no BS. Danny always takes car of all my needs once Jessie does his thing on the deal. Danny follows through and gets the job done and always answers his phone for anything I need.

It is impossible to get in contact with a financial advisor over the phone. My partner and I went to see a financial advisor on Tuesday at 9am and the only one available was extremely rude. He spoke to us in a degrading manner and when we’d ask any question, he would answer it with basic answers. We came with several questions, but with the way he was speaking to us, we didn’t feel comfortable. Why be an advisor in any field if you’re too lazy to speak to your customers. Please find another job because you clearly hate yours.

Tomislav Kosorog is great salesperson. He help us with our HRV purchase. Ask for Tom when you are at Honda on Grand

I recently purchased a new car from Honda on Grand. My salesperson was Kyle and he was very helpful. He listened to my needs instead of just going through a spiel. We were able to quickly and efficiently complete my car purchase. Hats off to you Kyle,I really appreciated working with you!

Best experience with a Honda service department. Had a recall on my 2017 Honda Civic. Only ones to take it in, do what needed to be done and fixed it. In the process I was told it wouldnt fixed the same day but got a loaner so I could continue with my everyday life. Other dealers told me if it took longer then need they could only give me a ride home and then pick me up. Now I have to go collect a refund from the other dealer that charged me for my recall the first time.Will be back to Honda on Grand for all my service. KEEP UP THE GREAT WORK

It was a busy day and I had made an appointment for my car to be serviced, but was warned it could take awhile. I dont know if someone called my name while I had headphones on, listening to music to pass the time, but I received an email that my car was done after about an hour and a half, so I went to the cashier even though I had already paid via email. I was given my key and paperwork and sent on my way. An employee had to help me find my car by pressing the alarm on the key fob, which was effective. Everything went pretty smoothly and I intend to continue using this dealership for service.

I had a great experience at Honda on Grand. My salesman Sam Syed made the car buying experience smooth and easy. I appreciate his customer service and taking his time to explain everything thoroughly. He showed me whatever I needed to see before purchasing the vehicle. He is very knowledgeable and took the time to explain all the car features to me. Ask for Sam on your next purchase. I highly recommend Honda on Grand!!!

I went thereon 7/24 to buy a CR-V hydbrid. Nothing in stock. They wanted to charge me $3000 extra to order the car ahead! No other Honda dealer was up charging this. Went to another local Honda dealer and bought the car same day. No up charge.I know this is a pandemic but this is just taking advantage of people. I will not be back now or ever. Shady dealer.

Michael the assistant service manager was great, he kept in touch with me the whole time my car was in for service. He explained the solution so that I could understand what needed to be done, and gave me a loaner vehicle while they had my car. I will definitely be back for all my service needs. Thanks

Shame on you Honda On Grand and you David Taub. My 65yr old mom went in for recall work and you wanted 1000 bucks for break work stating that her brakes needed to be replaced. The rotors are smooth as glass and the worst Front pad is over 3mm (and you said 1mm in your inspection). I replaced the front figuring the other side was bad but the other side was just as good. The rear pads are also at 3mm (they are smaller and dont have the line).

We really enjoyed this dealerships no nonsense approach. They did not try any overly aggressive sales tactics like other dealerships. It was refreshing! We worked with Ricky, and he was so helpful and went above and beyond for us. Their finance department was also easy to work with and did not try to pressure us even when we were there past closing time. Like other reviewers said, they are not pushy. I love that we were able to negotiate with Ricky (our sales rep) throughout the whole process. They honored the internet price for the car. Although we couldnt complete the trade-in of our car with them, they gave us good advice for where to trade in our car and it all worked out great.

Great service and helpful staff. Luis Delgado was a pleasure to deal with and was very informative and attentive without being pushy. A very good car shopping experience!

I recently purchased a pre-owned vehicle from this dealership. I worked with Kyle who helped me narrow down my search to two vehicles and provided a lot of information about the vehicles, history, and features. He spend additional time with me after the purchase to show me all of those features again.The buying process was pretty smooth and painless.They washed my new car and had me on my way out the door fast!I would highly recommend Honda on Grand!Ask for Kyle!!!

I had great experience swapping out my lease at this dealership. Sam was incredibly helpful with securing a rate prior in advance. When we arrived he had the paperwork started and the agreed upon deal in place. It was the fastest and most enjoyable dealership experience I’ve had!

Luis (Salesman) helped me find a way to lease a car and was very responsive and helpful. At no point did he rush me or make me feel like there was no possibility of getting the vehicle I wanted. He stuck with me the whole way through and made sure I understood the requirements and terms. Very friendly and easy to communicate with. I highly recommend if visiting to look for Luis. I also wanted to thank Jacob in the financial department for reading over the exact numbers and making sure all payments and future services to the vehicle are taken care of in a orderly fashion. Thank you guys for making my whole year 👍🏽

Vince was very helpful during the whole selection of the right car. He made sure to help ensure I knew every feature that came with the car. Everytime I had a question About the car Vince made sure to help. Alonzo from service department dealt with my car like if it was his. Alonzo thank you for making my experience easier.

Very professional service! Specifically thank you James for your help!

Amazing dealership! Leased my first Honda here. Very helpful and informative.Had an issue with the vehicle with warranty. Danny, Ray, and Dave were extremely caring and took care of my issue right away.

First rate sales experience. Low pressure, informative, great guys!

Avoid meeting Deon (one of the sales manager). He has absolutely no knowledge on how to talk with customers. Very harsh style of communication. Honda on Grand has lost my business simply because of the way Deon was talking. However, Cory (salesman) is a wonderful person and allowed me to take my time and answered all questions about the vehicle I was inquiring on.

Danny was very easy to work with and transparent with his offer. I worked everything out through email and phone and came in to sign the papers with no issues. Highly recommend.

A great place to buy a new used car. My salesmen was Ricky. He was not pushy and he gave us space to browse. We were able to test drive other vehicles. I told him what I was looking for in a used vehicle. I ended up trading my vehicle in and driving out with a great used car. I had to come back because there was a chip in the windshield and the service guy Brolin took care of it with no problem. It was done professional and the manager Jesse looked it over. I highly recommend them. Ask for Ricky on your next vehicle purchase ... Thank you, Honda on Grand.

I have such a wonderful experience. I only went into the dealer to take a quick look at the Honda odyssey because I was comparing it to the Chrysler Pacifica. When we arrive to the dealer they were waiting for us at the door and open the door for us and greeted us. I was very impressed. The sales person I worked with was Fidel and he was wonderful and very pleasant to work with. We told him from the beginning that we were only there to look and that didn’t seem to sway his attitude at all. He he was ready to show us any vehicle we wanted. He was very patient because I kept not understanding the difference between trim levels and he was very helpful with showing us multiple models. When he got down to talking about the price, we still made it very clear that we were not going to purchase anything because we had a current lease with Ford. He went above and beyond to help us determine the cost of our lease versus purchasing that other vehicle. The customer service at Ford was awful. They were giving us a very hard time finding out information about my lease.He had the wonderful idea of just going to the other dealership across the street to get information. At the end of the day, we were able to purchase the Honda odyssey which was our dream car and we drove out of there with the model we wanted! The dealer went above and beyond to match the purchase price of our lease and we left extremely happy. At the end of the purchase Fidel sat with me for a while in the vehicle to give me a little orientation even though the dealer was already closed. Financing the vehicle and signing the papers did take a long time, but I guess that is the process when purchasing a vehicle. Since we were not prepared to be there all day, I got a little antsy waiting but it was worth it in the end.One more thing, the dealer was extremely busy that day but not once did I feel rushed or did I feel that the attention was in on me. I was able to view any vehicle I wanted and I was able to test drive multiple vehicles as well.

I went in there for the first time for an oil change. I asked for a special favor - I needed to install a mount and needed help loosening up a screw which was very difficult and in a very tight spot. I did buy a wrench but still was not the right size. The guys at this facility helped me out for free! They probably saved me a few hours by helping me. I understand it only took them 2 minutes to help me which is not a big deal from their perspective. But I don’t know anything about tools. So by the time I would have gotten the right tool and tried to fix the screw, it would have taken me a few hours. I really appreciate the help and hope I have a great experience with them next time also.

Long story short: I test drove a vehicle at Honda on Grand, apparently left my drivers license in the vehicle, and they held on to my license for over TWO WEEKS without contacting me. Honda on Grand contacted me twice to follow up about purchasing a vehicle, but didnt find it pertinent to mention they had my ID on hand. Within 10 seconds of calling, the operator cheerfully informed me that they were in possession of it. Simply fascinating that they called me to come back down to buy a vehicle and conveniently forgot to let me know they had my license ready to go.

I was in the area and decided to stop at this dealership to test drive a used 2018 Accord. Alex greeted and assisted me through the entire process. This dealership/team will go above and beyond to help ensure comfort and peace of mind when purchasing a vehicle - I have not had this level of experience with another dealership prior. I highly recommend this dealership if you are looking to purchase a new or used vehicle. They have good reviews for a reason and be sure to ask for Alex when you visit. Thank you ALL once again! Happy Owner!

Honda on Grand is great! They were able to fit me in last minute on a Saturday!! I had a few maintenance issues and I decided to wait there. They had it ready in no time, no pitch to do something unnecessary. The waiting area wasn’t crowded at all and it was very safe and clean. Thanks!

Fidel Maldonado was super helpful! He helped me find a car I LOVED with all the features and even color I wanted! 10/10 recommend asking for Fidel Maldonado at Honda On Grand!

We just bought a car with these guys James Janowski- really deserved gold membership title and Ray Abdi the GM, the best manager ever. Thank you guys, well deserved 5 stars!

We had a really great experience. We have never bought a car so fast! It was straightforward and easy. Fair pricing and great customer service. Danny was great to work with. I love my new car and am very pleased with the whole experience!

Salesman ricky was a great help. And finance really came thru!!!

Over the years, I have bought five Accords from Grand Honda. Since 2018 I was helped by Sam Syed who is a great professional. He tells it the way it is and has in-depth knowledge. Also a friendly demeanor and attention to detail. I strongly recommend Honda on Grand to buy and Sam as your advisor,

James was great to work with and made every effort to get me the vehicle I wanted. I felt I received great service and a very straight-forward and fair deal. I was so impressed with Honda on Grand that I sent my son-in-law and daughter to them and they have also bought a new car with James as their salesman, too.

Very nice stuff and good communication and good explanation I appreciate all staff thank you so much

The process went very quickly however the sales person did not take me through the features of the car or help me pair my phone up. Basically just pointed to where the car was. The car was not plated for a test drive or even offered. The finance manager did not give a good turnover to the cashier so there a lot of confusion on the amount to be paid. There was nothing that set apart this dealership from others.

We had a great experience at Honda on Grand.Our salesman Dan Razo was great, very friendly, professional, knowledgeable and thorough. Took the time to answer all our questions and showed us whatever we needed to see. Finance was great too did not pressure us at all to get anything we didn’t want.Great Experience.

Dave (the assistant service manager) did an amazing job with customer service. He had the chance to upsell me, and he simply did not take advantage at all. I own a business, and this is exactly the way I would want my employees to treat our clients. Great experience....well done!

Honda on Grand does an AMAZING JOB!!Unfortunately, I hate having to drive 45min- 1hr to get my car serviced here. If I had the choice, I would love to bring my car into the Downtown Chicago Location, but their customer service is AWFUL!!!! Every time I call them regarding my car and warranties they claim that I dont know what Im talking about and that I will be charged for each service.

Great place for great service especially for express service. Went another show room for an unexpected trouble, also explained to them. As per them that are overbooked and ask me to take an appointment which was for next week. Dears, when a lay man coming to with unexpected problems in a New Honda vehicle, its your basic courtesy to atleast adress and make sure that guy is out of trouble rather than tell them come with appointments. Yes when we have to oil change and other expected issues, I think everyone make the appointment....Please TREAT UNEXPECTED PROBLEMS WITH THE MOST CARE..Thanks to Honda on Grand. Will see you

I love Honda on Grand. Getting a new car and dealing with car issues is so stressful. The staff is so nice, they take the time to explain everything so that you understand every step of the way. Brolin was so kind and professional when helping me with my oil change.

I made an appointment for 12.30, I come and the “kind” man says you have to wait for 2h, so why the point to make an appointment, he says, so everyone makes an appointment. I was searching for a weekend appointment and drive more than 45 miles with a kid, and welcome to Elmhurst Honda! Thank you!

Dan R. was efficient, straight forward and knowledgeable. He stayed later than closing time to close the deal and provide more info on how to use the accessories. Great car buying experience

Kyle was very helpful and knowledgeable. I didnt buy a car but he had me wanting to get one even though I was there looking for a car for my son.

My car broke down in OakBrook called the dealer and they where able to assist me right away. Dennis the service advisor was Knowledgeable and has great customer service!!!Definitely will be going back for all my repairs!!

Excellent service. No gimmicks on the price or trade.

I trust them more than most dealers in the area. Dan and James helped us through the purchase and were great. This time I felt like I was short changed. Im shifting more of the blame towards Honda Financial. I am a Army Vet and didnt qualify for the Veteran Discount Offer. I guess serving 5 years active duty wasnt enough. No first responder incentive including police/fire and even nurses. Thats sad. Then 6 days after our purchase cause we bought during the end of year sale... the incentives got even better. So we fell for the rush in before the event is over. Call in to see if we can get that incentive... youre S...O...L. Thanks Honda.In the end if you want a Honda and dont know where to go... Go here. I felt more comfortable dealing with them than other dealers.

When you make an appointment for an oil change, I didnt expect it to take almost 2.5 hours....but it did. How about you notify people ahead of time of youre backed up???

I scheduled a A/C repair on my CRV a week in advanced, I showed up stating I had an appt and had take the day off work to have the service performed only to be told their technicians were on strike and were unable to perform the service. I asked why I wasnt contacted and the response was it just happened yesterday. I guess my issue is if your service writers have no work to do because they cant service any vehicles why would they not be calling appts to make them aware of situation. If your customers time is not important to you then I will take it to a dealer that respects their time.

Sam Syeed provide outstanding service from the moment I inquired about a vehicle all the way through delivery. When another dealer provided a better price, Sam quickly obtained approval to match and had car ready when I arrived at dealer. The smoothest and most enjoyable car buying experience I have had. Strongly recommend Honda on Grand and if you can ask for Sam.

My good friend James, Jesse and Edgar were professionals and helpful and communicated well with me. This made the financing of my great 2021 Honda Civic Sport possible and I am truly thankful for all their help.

David Taub helped me with my service. It was a pretty hefty service and he took care of me in every way possible. I was going to have to be there all day and he offered to find me a ride home so I didnt have to uber. But he ended up finding a courtesy vehicle for me to take.When I went to pick up my car there was some dirt leftover from the mechanic on my beige seats and David apologized and had the dirt removed quickly and to my satisfaction.He was great and I felt like I was in good hands. I will definitely trust David and Honda to help me with future services.

Service is good, pricing is standard and staff is accommodating. Down side, for me, was that they didn’t complete any of the courtesy maintenance, like filling the fluids, checking the tire pressure, etc. I went in for an oil change and upgraded to having the transmission fluid changed, costing a total of $300, and they couldn’t put air in the tires and fill the windshield wiper fluid. I think that shows a lack of customer appreciation

Sam Syed helped us and he was great! I just recommend allotting 4ish hours for your visit. We were there around 3/3 and a half hours and I didn’t expect to be there that long.

They are good people at Honda on Grand. Dealer repair shops always get a bad rap on their prices for repairs. I dont like paying them either but these guys are not pushy trying to sell you what you dont need. You get what you pay for and genuine parts always last longer then after market parts at the cheeper guys.

I bought a used car here a couple of years ago. Ive held off on writing a review because I know it would be just obnoxiously angry. I still am upset about the process. The car was fine enough, the sales guy was nice enough. Online there was one price and in store another ($1,000 difference). I told em to honor the online price. They said for the extra $1,000 theyd touch up/detail the paint on some of the small rough spots. They did by essentially having a five year old splotch some paint over it. A literal five year old could have done a better job. I would never recommend them. I wish I would have just told them to forget about it. All they care about is money. I should have told them forget it and saved myself the $1000 and a lot of stress.

Fast response to all queries, they gave best price of 5 dealers I have contacted for my vehicle purchase. Big Kudos to Edgar Para.. for all his help. Go to him...

Vince, the salesman, was great. Sales manager was very reasonable, got a good deal on a used car. Finance guy was great. My one gripe: their document fee is OUTRAGEOUS. They charge $303.60 to fill out documents, the legal maximum theyre allowed to charge in IL. Some states only allow $75 max. My mother would disown me if she caught me charging $300 to fill out a few forms. I would have walked out of the dealership over that if the rest of the process hadnt been so good. Would have been 5 stars otherwise, shame on them.

The salesman was nice explaining everything about the vehicle I liked the color a few extra options I didnt expect Very Happy with everything

I am very happy with my HRV Honda on Grand did a great job helping me find the correct car Fidel was very helpful I will definitely recommend Honda on grand to family and friends.

Great experience, we did not feel pressured. Very friendly atmosphere. Everyone was very professional and made the whole car-buying experience a positive one.