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Caliber Collision
1375 Nottingham Rd, Elkton, MD 21921, United States
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Caliber Collision
Comments
Ty
Review №1

As a small business owner I need work done in a timely manner. I travel a lot for shows and I have to have my truck to transport my inventory. All I can say is WOW !! I worked with Mark Harrison and he assured me that my vehicle would be ready when I needed it. I was a little worried due to the repairs I needed but Mark assured me that I did not need to worry. Mark Harrison is a man of his word. My vehicle was done before I needed it surprisingly. The respect and personal attention I received was fantastic. Caliber definitely made a good decision when It comes to Mark. I refer all of my customers to them now. If you visit caliber ask for Mark Harrison. You will not be disappointed !!

Ke
Review №2

Caliber Collision (Elkton) did an outstanding job repairing my 2016 Toyota Corolla after it had been hit by someone who left the scene. Mark assured me that he would get the job done in a timely manner and have it looking like new. Well,….he lived up to his word!! I couldn’t have been happier with the repair work!! It was flawless!! Thank you for taking care of my vehicle, and demonstrating great customer service; professional and courteous. I am completely satisfied with the repair job, and will highly recommend Caliber Collision for any and all auto body repair.

ma
Review №3

They did an amazing job on my car back to normal like brand new nice painted and my car back all clean up inside and they did take care of calling rental car thank you so much to caliber collection!! Keep up the good work

Ni
Review №4

My car was brand new before I got in an accident that caused extensive damage. The repairs took longer than expected, but I was always receiving updates and kept inormed throughout the whole time. When I finally got my car back, it was like the accident didnt happen, it even smelled brand new! Highly recommend this shop for all services!

Ri
Review №5

I was recommended to use caliber collision from my insurance company after I was rear ended last July. My car was repaired very poorly the first time and then immediately took it back to Caliber. The vehicle was never repaired properly even the second time and my headrest that were deployed at the accident, has never even been addressed by caliber. My insurance company would like me to go back to them for a third time which I am refusing to do. All of this should’ve been picked up and done properly on the first visit. I have already been without my car twice. I have had to deal with a much smaller rental car and now I am being asked to do it for a third time. Very, Very, Very POOR experience.

Dr
Review №6

Wonderful job done on my 350z repair! Highly recommend!

Ch
Review №7

Nice clean business, good people and they know what theyre doing

Ap
Review №8

Very Kind and understanding of needs. Very professional.

Ja
Review №9

I had collision repair. Mark Harrison, Assistant General Manager is amazing! He provided exemplary customer care and personable service! He followed up, anticipated my needs and keep me informed. My truck looks like it just came off the showroom floor! I HIGHLY recommend Caliber Collision! Thank you Mark and GOD bless you! Have pics of my beautiful Red Velvet 2020 Jeep Grand Cherokee now and before their awesome repair/restoration work!😍 That paint job is flawless! Yessss LORD!🙌🏽🙌🏽🙌🏽😂🤣😂

Ry
Review №10

Great quality service. I was kept informed throughout the repair so I knew exactly when I would get my car back. Getting my car back clean and in pristine condition. Highly recommend using Caliber Collision.

A.
Review №11

I was hit in my left rear wheel by a driver who ran a stop sign. I had my truck towed to Caliber Collision. They did a great job in inspecting, identifying what was broken and had it back in no time. Great bunch of guys. Very professional

Ri
Review №12

I think they did a fine job my truck looks like it did back when it was brand new I have no complaints with these people

Ja
Review №13

Fast service, friendly people, accurate estimate!

Da
Review №14

Amazing customer service !!! & Amazing work ! Thank you so much ! Caliber collision is More than worth your time & Money ! If you want quality work you will find it here !

ja
Review №15

Professional and exceptional work. They keep you informed from start to finish. I wouldnt trust my car with anyone else.

B
Review №16

Mark, the manager, was great, very professional, gave me a fair price, had my car back on the day that was promised, and the guys did an excellent job on the body work, my car looks good as new, I would recommend this business to everyone

Jo
Review №17

They did excellent work on my sons car! So good I took my husbands truck there. Again, EXCELLENT work. I will only go to Caliber collision from now on.

Be
Review №18

The entire staff at Caliber Collision were very friendly and helpful from beginning to end! Outstanding customer service! They kept me updated almost daily regarding the repair of my vehicle. They did an exceptional job repairing all damage and are extremely detail oriented with customer satisfaction at the top of their list! The business is very clean and well organized! I highly recommend this team!

Jo
Review №19

Staff is very friendly and on top of their game. Transactions are flawless. You bring your car in, The car rental place meets you there with your rental. Great experience! Would highly recommend to everyone.

Jo
Review №20

Just got my car back after my accident and it looks BRAND new!! Thank you Caliber Collision, I will recommend you to everyone :)

Ro
Review №21

Once again Marks Team @ Caliber Collision nailed our vehicle. Someone hit the back end causing over 10,000 in damaged, Marks team @ Caliber helped with the getting the rental and getting everything taken care in a timely manner. I received phone calls and updates on the vehicle thought the time it was there. THANK YOU Mark & your team for another great job.Rob Holt

Me
Review №22

I cannot express how grateful I am to Caliber Collision and the work they did on my behalf following an accident. They worked with me every step of the way in a friendly and open manner, and I was never nervous or embarrassed about asking them any questions. They took care of any insurance questions I had, and helped with the booking of a rental car. They even offered to help me put in my daughters car seat in the rental! I am extremely pleased with their work, but more importantly I am grateful for their welcoming and professional manner that helped me through a very stressful time. Thank you!

Ja
Review №23

Caliber Collision was professional in every way. The day I brought it over for the estimate, I walked out after 10 minutes with the papers in my hand. They arranged a rental car to be waiting the day of drop off and took care of the rental upon completion of my vehicle. My car looked brand new after the repairs. Thank you.

K
Review №24

I had an insurance claim against another driver for minor damage done to my car - bumper needing a dent & scratched fixed and the front grill needed to be replaced. Caliber Collision was a one-stop shop. I dropped my car off on Monday, was able to get a rental, and picked it up on Thursday. The car look marvelous, like it was never damaged! The staff was very friendly and professional. I could tell that they took pride in their work.

KA
Review №25

Took my sons Jeep to Caliber Collision in Elkton for body work after an accident. They did an amazing job! Mark the manager made the whole process simple and worry free experience. Mark and his staff were always professional and friendly. They were able to get the Jeep done ahead of schedule! I highly recommend Caliber in Elkton! Mark and his team will make sure you have the best experience!

do
Review №26

Ernie Cox and his crew have performed excellent work on my vehicles for years. When I have a problem with a vehicle he is the only Body Shop I would let work on my cars and trucks. The old saying Quality Doesnt Cost, It Pays. Ernie works on each vehicle like it his own personal vehicle.Very hard to find this type of quality service in this day and age.

Le
Review №27

Amazing customer service! Thanks Mark

Al
Review №28

The entire experience from beginning to end was perfect. The customer service is amazing, and the work is flawless.

ho
Review №29

Ive had two vehicles repaired at this shop both vehicles looked amazing, work was done in a timely fashion and the guys that work there are very professional and kept me up to date step by step and they were happy to explain anything I didnt understand.

Sh
Review №30

A good place to have your car fixed. Their workmanship really excels.

Cy
Review №31

Excellent service!!

Et
Review №32

Great job!

Ro
Review №33

They said three days and it was. My car looks great.

Ro
Review №34

Great customer service and awesome workman ship

Sh
Review №35

Excellent. Thet do Awrsome Work an great Customer Service. Mark an Ernie are the Best. A+A+A+ Highly Reccommened. Keep up the good work guys!!

Cu
Review №36

Great

Bo
Review №37

They are a great group of people to work with from start to finish

Bi
Review №38

Very friendly and professional.

Ju
Review №39

Great work and awesome customer service.!!!

Jo
Review №40

They did an excellent job in a very timely matter. They handles everything, including insurance.

Ke
Review №41

Great work & completed on time !

Ji
Review №42

The owner came out to introduce himself. I felt very at ease leaving my truck with them.

Ro
Review №43

Remember quality doesnt cost it pays. Its the number one voted Body shop in auto repairs.

Da
Review №44

Ernie , Mark and the rest of the staff are artisans. Trust all of your auto body repairs to these guys, your car will look showroom new.

Information
2 Photos
44 Comments
4.9 Rating
  • Address:1375 Nottingham Rd, Elkton, MD 21921, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/elkton
  • Phone:+1 443-485-6214
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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