I always get great customer service & they sometimes have good deals.

I brought a soft & beautiful botanicals Texturizer on July 14/15th, not sure of the date because I no longer have my receipt- wasn’t expecting this. Today is July 20th & I finally opened the box, BOTH bottles of texturizer were OPENED & dried out. One bottle was completely upside down. Now I have to run out & grab another one from somewhere else, because I don’t even trust getting another one from here 😢

The young lady was very helpful trying to help me find what I was looking for.

Nice place just wish prices were lower.

I like this beauty supply it has certain things I like but the lady that runs the place that only she rude

Know new wings, for months

Lacking customer service skills. The lady there had to wait till the cashier to repeatedly call her out just to help. Quick tip before you purchase something go to the next beauty store to compare the price. 9 out of 10 itll be cheaper.

Chanel is the best when it comes to customer service. They prices are excellent and if they dont have it, they will order it for you. I love this place.

I started working at feel beauty last month before I started working there I was working at sally beauty so I had very good experience the first week I started working there he was making me follow customers around making sure that they’re not stealing I told him this is not the right way to gain customer service to come back he continues to have me follow the customers around, made me and of the customers are very uncomfortable one night when he was closing he asked me why wasn’t doing shipment when there was only five boxes so I told him what would he like me to do he got upset and waited until we close to scream at me! He told me to stop talking , I told him I’m a new hire your suppose to tell me what to do! Brian the store manager is VERY racist, he treated me very bad, today he fired me, I ask why am I being fired he said the store an I don’t match 😞 he don’t treat his employees nor customers right, I will be filing a lawsuit for discrimination.

My husband & I came in to purchase a couple of items today May 31, 2020.( Due to the cornavirus we know the circumstances) And we had an unpleasant experience. While were getting the items we wanted and as we approached the register a young Puerto Rican woman that works there and lets you enter the store. Came up to my husband asking to see his pocket and we showed her , and claimed that she saw him put something in his pocket which was his phone and to realize it was nothing she just walked away without an explanation. As my husband and I looked with shock & anger to accuse us of stealing. If your going to accuse someone of stealing at least be Correct. We were very upset 😞 and we actually liked this store and what it offers. but needs better customer service and someone who knows what there doing .

HORRIBLE CUSTOMER SERVICE! I called to ask for a price on an item, I was told I couldn’t ask over the phone (I only called ahead of time because of COVID-19) and then I was hung up on. When I called back just to ask what time they close, before saying hello the man who answered started screaming that he could not give prices over the phone. I had not even said one word.

Nice place to purchase beauty products

Great place to visit

Very clean place with most stuff that your looking for...some pricey items but otherwise a good store

Love my girl they take the time to make sure u get what I need Mrs Lee need to come back

I wish I can truly give this store zero star after my experience last night. First, I will say the Asian lady who has been there is a gentle soul. She always helped and provide KD me with discount with more of the pricey items. Now, that Asian man, her husband, I think, is something else in a bad way. I went in last night with my little daughter. I had a store credit from last summer. The previous review from the former employee is very true. After looking a while for some hair, I saw an employee who I greeted but didn’t bother to greet me back and kept following me. After losing her, I decided on the items I wanted and proceed to take a ladder. After placing the ladder, another employee ran out of no where to help. I went up to the cash register to purchase the items. I saw a friend. We greeted quickly and she left the store a minute later. I gave the Asian man my two items, which were exactly the same item. He scanned the items for $13.99 and quickly changed the price to $15.99. I, of course, objected. This man tried to be slicked not thinking I saw the original price that he scanned the items. I refused to pay. He then said you see the price for $15.99. I told him I also see the price for $14.99 and it also scanned for $13.99. He refused to sell me the items for the price it scanned. Next, he started yelling at me. I in turned, yelled back. This man started flinching his arm SEVERAL times at me as if he were really going to hit me. I of course defended myself. He took his cell phone out. I told him please to call the police. He put it back. I told him to ring it up again so that everyone could see it ran for $13.99. He refused of course. I asked for my cash back. He refused. Why would I want to keep the store credit and shop at a store where I been completely disrespected. Furthermore, you are raising your hands as a threat to a young lady with her young daughter. He next rang up the items and changed the price to $14.99 and told me he will sell it for that price. I told him no. I just want my money back. And again he refused. I came back today with my husband to see if the Asian lady could just give me back my money. I stayed outside while my husband went inside. She wasn’t there. We then went to the police. Because he never made contact with me, it’s not assault. The police I had another police meet me at the store for a peace resolution. The man just kept saying I yelled at him. He didn’t say anything about flinching at me nor changing the price. The police could not make me give him back the cash and told me to go to the courthouse on Monday and file a dispute. Warning: please, please look at the screen when they scan your items. This price gauge is completely wrong. You just lost a loyal customer. I rather pay more money somewhere else to be treated with honesty and complete respect. I am still in disbelief that I was completely disrespected and attacked in front of my daughter because I stood up for myself. I wish the camera taping is still there to show the truth. I just wish I never shop there I never shop there all these years. Take note, the former employee is speaking truth!!!

Great service whenever I go from Chantelle! I always find what I need

I love this place they have all the items I need and they are open 7 days a week.

Store is very neat and spacious. Of course youre always offered help right away!

I am here at the store on broad st in Elizabeth, NJ at 7:40 pm and the store is closed. Can you please confirm what your hours are?

Have all you want nice bright clean

There’s a old man in this place for now he didn’t know how to talk to people being rude and disrespectful and talk trash just because I just purchased something and it’s raining I was waiting for bus he came outside and disrespect me and another lady and come outside with his phone recording me I should call cops on him

Love shopping in there. They have popular styles and a HUGE selection...sometimes dont have the color I want, but there are so many others.Everytime I visit..there are only african americans in the store and we spend alot of money..they have pretty decent prices, I spoke to the worker who cuts wigs and she mentioned, many times us african Americans steal the wigs and it happens often. So I guess the owner put some rules limiting the number you can try on at a time, guess its like that everywhere.They have every product you can think of too. One of my favorite stores. Parking sucks though.

I was racially profiled. the minute i walked in the store the lady followed me and watched me while i shopped. so, i grabbed 2 wave caps than i but them down because the line was too long and i had to go and i had a blistex chap stick in my pocket and she asked me, hey whats in your pocket you thief. So then i pulled out my chap stick that they dont even sell. than she asked to check my book bag and didnt find anything. but she didnt do the same to the person that walked out right after me who had also but something down.

Great customer service n store have everything you need

Beautiful beauty supply store..Real clean!

This place has EVERYTHING come here you will not regret it!!! I live in Newark NJ caught 2 busses just to come here and definitely worth it

I love their lipsticks and lip products

Unfriendly service I only go here last resort.

Never been here but its good

Nice personnel

Every thing you need

Got everything you need

Beauty supply is beauty supply!!

Great service

Great service

It is an excellent business. I was attended by a very friendly girl who spoke Spanish and showed me many products that I needed. The prices are very good and the service is excellent

Good of good

The girls who work there do not know how to treat, they are not interested in helping and I went looking for 7 things of which I found 2

Very good prices and customer service is very professionalvery good prices and customer service is very professional

I loved good.attention very kind employees