They keep count of the number of people coming in - not too many people in the store at once. This location is clean and well organized but not that big. They have limited perfume options, but still have quite a bit to choose from. Make up also- best is to ask for what you want. Masks are worn in the store.

😍🤩🤩🤩OMG OMG I Was Sleeping On SEPHORA... Other Than The Loads Of Makeup . . They Have A Variety Of Colognes & Perfumes To Freaking Die For.... Jersey Gardens Mall.

Always loving it. Changed my foundation because one of the girls recommended me... and I love it!

I went in a few days ago with the intentions just to look because let’s face it, who ever goes into Sephora and comes out empty handed anyway. I was browsing through the fenty makeup section. Anyway I saw something liked but they didn’t have it so I asked one of the associates and I forgot her name I’m so sorry!!!!!!!!!! But she checked in the drawer and found the last one for me and it made me really happy!!!!!!

The associate was helpful but the prices are just over the top. It seems that there was a language barrier or the associate was just trying to push the products to be purchased without really caring what the customer was really looking for.

Good collection. I liked their benefit varieties that u dont get in ulta.

Great customers service dog friendly i love their products

One of my favorite particular locations they have everything here!

Young black girl at the check out was AMAZING!!!!!/her customer service is why I am willing to go back.i had a bad experience with a young lady a few weeks prior. Im glad I met this young lady.

Sephora is everything. They’re always super friendly & helpful. My 3-year-old daughter also loves it.

Totally understand that masks are still being worn until when? Next week? And I was given a hard time because I wore a see through mask when half of the people walking around them mall aren’t even wearing ANYTHING. My nose and mouth were covered. Then when I was in the store I was harassed and given dirty looks. I spent $70 and had the worst experience. Only store in the entire mall that gave me a hard time. I work in retail and we specifically told not to bother people who don’t chose to wear masks anymore, because of the vaccine. Literally walked into the store right next door and no one said anything to me.

The workers dont approach you, you have to ask them for help than they leave. Like they dont care whether you buy something or not. Two thumbs down.

Wonderful place, well organized and kindly staff, my wife loved it, although my wallet did not :)

Super cool and knowledgeable employees.. i enjoyed the friendly service and the fact that they had the products i needed.

Beautiful place they have most things and its not really that expensive again it depends on what youre getting

Im not a make up wearing person. So i suggest if your not either do not go to this place. 4 items 107.00. WHAT. I bought a gown for a wedding and that was WAY less expensive..

Just Fabulous shopping selections, check out fenty and Pat McGrath displays as well

Everyone was so helpful, and I love the 10% discount for heaLthcare workers. Now WE CAN LOOK FABULOUS WHILE FIGHTING AGAINST COVID-19

First true visit to buy. Sales representatives were all so helpful and knowledgeable of all the products. Got everything I needed.

Wonderful my beauty advisor was the sweetest! And the manager was so nice!

Very expensive but worth it.

Always a pleasure experience 😊

Good service. Need to work on cleanlinessof shop. Tester were in very poor condition. Good options though.

They have a sale section which most sephoras dont.

Nice place and fast 😬

Had the best experience at this branch. My attendant Jigi Patel was extremely attentive and was such a help we were very happy with our purchase. Will definitely visit again!

I like to go to the Sephora just a little bit expensive but thats okay come in and give it to me or you get you know thats on for some help they help you out I never forget I spent $300 in the end at least like to do makeup other than that I dont really go to you unless Im getting chapstick or something like that grateful clean good customer service

Great service always makes me a happy customer. The girls were great & very helpful

I Love It!

Nice customer service but they were missing a lot of well known fragrances

Great but it was mad expensive

I come to the Jersey Gardens location often and don’t have any problems ever. However, one day I went and an employee by the name of Alison had a HORRIBLE attitude. I understand maybe someone can be having a hard day but wow, never a reason to talk to customers the way she did. I’ll stick to another Sephora.

Shelves were bare. Didnt have what I went for. Staff was nonexistent.

I ABSOLUTELY LOVE shopping at the Jersey Garden Elizabeth Sephora Store!

Quick in and out great customer service

Excellent customer service! Many employees that I walked by offered to help me with any questions and/or concerns I had. They helped me find makeup products that suited my specific needs. Such a delightful, upbeat staff, will definitely be returning!

I felt safe with all their covid-19 sanitizing station they had at the entrance

Ladies was very helpful store was great lots of stuff

Love this store

Very pretentious. But got what I needed

Excellent service! Store was busy but I was greeted immediately and 3 people not only checked on me.. but really helped me find what I needed. The line was not backed up either! Thumbs up!

Sale ladies are very helpful and go that extra mile.

I was able to exchange a shade of foundation with ease.

They have a sales area which was new to me. Walked around for a bit before someone offered assist. But she was great.

Amaizing the ladies help me a lot with the items I was looking for and I got my bday certificate

Some brand reps and one of the managers are really rude. They need to have a better training. The fact that I go there without makeup doesnt mean I dont know my products and how to use them. The rest of the employees are really nice. Also the store needs more space or a better organization.

This store is well maintained. There was plenty of staff walking around the floor asking to assist customers. I was approached several times by different employees to see if I needed help.

The staff was very helpful and organized

Friendly sales associate or makeup professional helped us find what we were looking for. She had pink hair. Not saying anything bad about her but if you go to this location and see a worker with pink hair she was very nice and helpful to us.Cheers!

Everyone was great. There was no walk in makeover available even though I didnt 160 there. I felt like the security was following me around but I know hes doing his job...I suppose

Everybody is nice and you guys have nice products! Just please make more sales!

They don’t even deserve a star. My sister had a 2 pm appointment and we went there about 1:50pm they said that her appointment is at 3:30pm. My sister said I scheduled it for 2pm. They said it’s not there fault there is nothing they can do. Why would my sister schedule her appointment for 3:30 when she is getting married at 3:30pm. Anyways there was a lady there wearing kind of a suit who seem like she wanted help, but some fake blonde chick with thinning hair and chicken legs showed up and was like, it’s at 3:30 we have these things in place for a reason, so the artists can have time blah blah blah. The so called Artist wasn’t even busy. The other nice suit lady said but she is getting married but the the thin hair girl who must have a very miserable life and can’t stand the idea of other people getting married and being happy said I am sorry there is nothing we can do. SHAME!!!! How is it our fault if they messed up the appointment time.

Excellent products , good customer service.

Love this place. I could spend a whole day shopping there.

Good and nice girls whos attending this place

I had a wonderful experience at this Sephora store. Khadijah was a great sales associate who helped me pick out stuff that suits me perfectly. She was always available to help and had detailed information on the products. I throughly enjoyed my time shopping here and ended up buying so much! Haha! I would love to do a employee survey if anyone can share that link with me!

The employees are very patient and professional

Staff were lovely and some great offers there as well

A lot of sephora stores can be a hot mess. this store is clean and well-stocked. my first time shopping here was during the VIB appreciation sale the associates are super helpful. this store may be great because it’s newer but i hope they’re able to stay that way!

My wife says there are fast and efficient on looking for what you need

Good variety n staff nice

Well helpful staff

I went to this Sephora to get samples of a foundation and tinted moisturizer. Right at the end of the isle were about 3 associates chatting it away with each other, not even asking if my mother and I needed help. So I helped myself and found the correct shade. An associate came up to my mother and I and asked if we needed help and although my mom said that she said Yes, the associate walked up to me and asked the same question and since I didnt need her, she hugged and chatted with other people right by us.... There was no help for a while.Jackie stepped in and was very helpful. She swatched my mother, gave us samples and info of the foundation we tried and assisted my further with a tinted moisterizer. The good rating is for Jackie and the cleanliness of the store.

My beautiful niece works at this place, best professional make up artist!!!

Friendly, helpful promoters! Highly recommended for alllllll ages!

So happy they opened a sephora in Jersey garden, friendly staff

There was nowhere to assist me on the floor. I didn’t get my free facial for my $75 purchase or even asked about it.

I went to the store at closing time, but although it was late they were extremely friendly and helpful. thanks Abby

The young, blonde black lady was very friendly and incredibly helpful. I’d definitely go back

It was a quiet funny experience yesterday 🤣 I visited this location for the first time, I had my two children with me, didnt have fancy clothes on nor makeup.As soon as we got inside, the staff panicked! LOL they called the security guard and everyone started following us around.This is funny to me but I am aware its bad for the business, so I ended up going to the beauty store in the first floor where I picked up some great eyeshadows, liners.. I will visit sephora during my next trip to Europe.

MY FIRST AND ONLY PLACE TO GO, FOR ALL MY WIFES MAKE UP!

GG is amazing ! I will definitely be back.

Great place to buy your makeup.

I like it but they dont have everything that I wanted to I would prefer to go to ulta and sephora bc ulta has some stuff and sephora has others but over all the service was really good they ask if you needed a basket or if you needed help.

Very uncomfortable shopping here. The security and an employee was following me around the whole time from the moment I stepped in to the moment I went on the line to pay for my stuff. Can you guys be a little more discrete... I understand you have to keep an eye on people stealing but you have to make your customers not feel like a criminal. I love Sephora in general but this branch isn’t worth coming back to. FYI: im Asian and I wasn’t wearing wearing makeup that day. I’ll just stick to the Sephora in Menlo mall or online.

The store is not bad some of employees are helpful others not so much but I dread parking.

The store is nice and the staff is okay. Usually when I would go to Mac, theyd have an idea of my foundation shade, regardless of their color. These people couldnt help me. She was just trying on all shades and no we did not find my shade. Second, get your samples. Ive spent over 200 at this store. Ive never shopped Sephora until I went to this store. I signed up to beauty insider, not once did I get informed about free samples. The manager is like oh ok. Next time. No attempt to actually rectify the situation. And yes they do follow us Black people. As long as they keep their distance which they do Im okay. But their staffs makeup is so heavy, I would not imagine them doing my makeul and they are not very informed about makeup there.

I loved every moment. ...Customer service at its peak and excellent products to go

This store is excellent. the highly trained and friendly staff🤗😍

The lady who helped me was great at suggesting products!

Makeup Heaven. Clean. Well stocked. Helpful associates.

They are very friendly and helpful they walk you through whatever you need

First, I want to say that I am frequent shopper at Sephora in NYC and NJ. I am also a VIP MEMBER. Second, I am a African American woman so you know how this review is going to go.. As I walked in this Sephora, of course being a woman of color, I am followed by both security and a male worker named Jose . It got so bad that I started to feel very uncomfortable because every table I went to, I was being watched and followed. So I asked Jose to stop following me and watching every move I made, he continued. So the woman that assisted me (didn’t get her name) but I know she only approached me because she was told to.. I happen to see her again expressed how uncomfortable this made me feel and she said she will let management know. Shawnea at the register was very helpful and made the end of my shopping experience a lot better. It is sad that you cannot even enjoy a day of retail therapy w/o feeling uncomfortable. I will never shop at this Sephora again and I will let other know as well. I will like to speak to anyone in management to address this issue because I would not want this to happen to anyone else!!!

Awesome

Everything is good only prices are high

Great variety, but not cheap

The product consultant was very knowledgeable and helpful. The store was spotless, very well organized.

They were very helpful

The store is very clean and organized its just that the sales associates all jump you as soon as you walk into the store.

Good variety polite staff

Love this place lovely staff

Nice place to check out.

Employees were very helpful

Helpful n pleasing guidance for products

All the employees were very helpful!!!

They do great make up

Always good stuff value for money

Friendly helpful Staff😊

Very friendly and helping staff. They really helped me pick the right stuff

Excellent service!!!