I went in and bought a pair of caiman boots that ended up having some problems, I talked to the manager and they were extremely kind and helpful and exchanged them for me. I’m extremely happy with the Tony Lama boots, and overall a great experience. The whole staff is wonderful and a pleasure to work with! I will definitely continue buying my boots here. Amazing people that work there!

Great selection! I’ve been to many western stores in the city, and I would say they have more women’s boots than any other store in town. Reasonable prices and good quality.

Tried on all kinds of cool boots. Havent made a decision on a pair yet, but well definitely be buying from here!

Good deals and a variety of boots and work boots! Good sale prices and discounts!! Also, Andres the employee was very helpful and patient!

Wonderful staff, had a large selection for boots. I wasnt able to get the boots I was eyeing though because of my wide feet, even then the staff was still helpful in helping me figure out what size I would best suit me.

Nice staff great prices

Very nice boots, belts, belt buckles. Mens and ladies boots.

Adorable boots of all price ranges and styles, the only thing I didnt like was not very many clothing or accessory options but it is a smaller store and the boots and customer service are excellent 😊

Great experience. Very big selection and great customer service. Will be visiting again.

Went to go change some sandals was treated so bad by cashier and ahe just threw sandals at me and told me it’s the same thing when the sandals I returned did not fit me and the ones I got did. Horrible experience

Got my fiancee a new pair of boots! Amazing price and good customer service!

Gotta have a pair or three Tony Lsma boots!

Didnt have what I was looking for as a female but my boyfriend sure bought himself a pair of boots so for him it was fantastic

Always best service selection and of course Prices!!

The girls were very friendly, and very helpful and know their stuff! Bought both my sons a new pair of boots. And naomi was patient with my son and went looking in the back room to give him some more options to choose from. Thank you for your time. They are both very happy, and that makes me happy.

Meh. Was looking for work boots for women, but no luck.

Good selection of boots and friendly staff. Like to stop and see the selection of boots when I come to El Paso.

The prices were not what I had hoped for. There was no major discounts it was pretty much a normal boot store. Not very beg the selection was moderate. Definitely not overpriced but no great deals either.

Excellent service and good prices

Very dissatisfied on how the management treats their workers. Saw a incident how the manager was belittling one of the workers there I felt like calling the police on her but my husband told me not too. But I hope that their employees speak up due to the harassment that they are receiving from the manager. I wish I had her name so I could file a harassment suit against her! Hope she gets terminated soon and learn how to treat people more professionally. Honestly she doesn’t has what it takes to be a manager. They need to look into a new manager because that kind of abuse is intolerated! I wish I can personally talk to the owner about that incident!

Dont know about other peoples experiences but I love this place. Best service and I wont buy from any other place. I bought 4 pairs of boots, wallet and a couple other things for the best deal I have found anywhere, service ✔sales✔quality ✔ and satisfaction✔👍 3yrs now and I still wear all pairs, holes in the soles and all 😆

Good prices

Amazing crew wife is a picky one and we actually left with 2 pairs! Coming from Chicago she is getting her southern on and this was a great place to buy genuine leather boots for a great price! I recommend people from anywhere to come here and buy a pair!

Selection is ok. It is an outlet and it is hard to find no too obvious imperfections. Service is very friendly and accommodating. They do make it a better place.

Ok

Good selection and reasonable prices. The staff is alert to provide assistance.

We were greeted immediately and had excellent service throughout the course of our visit. Everyone was really friendly and eager to help. We will definitely make our boot purchases here in the future.

Extremely helpful and attentive staff. We were able to get 3 pairs of beautiful boots for our kids and they are very happy!

Two people on staff helped me today. The service was wonderful and I found a pair of boots that I really like for a great price! The sales people were very friendly and kind. I recommend this great store.

Great selection and pricesTop notch customer service also

First time buying boots for a spacific type of work etc.. Great Friendly knowledgeable customer service. I left with a huge smile great price, beautiful boots, and positivity was contagious.

Great store & variety! Jessica knows what shes talking about and the rest of the staff is really nice too!

Staff was helpful, friendly and amazing! Ended up buying 4 pairs of boots.

Andy is si helpful and nice. The place has a huge selection

Great prices, and great customer service

Helpful staff and great variety. Will be returning in the future.

Good selection, fair prices.

Didnt have what I was looking for very disappointed

Great place to buy boots and accessories.

Great service and fantastic selection of boots and hats.

Back in 1984 We stopped by this store. I was the 16 at the time. The sales people did not want nothing to do with me. I was looking g at buying boots and a hat. We were from California on our way to Brownsville, Corpus Christi. Later I found I could not wear the boots anyhow as I had to flat of feet.

Great SelectionsAwesome Help!

I have bought multiple pairs of boots here. The customer service is amazing, they are always willing to help, and the prices are not bad at all either.

Very friendly and helpful service, great selection of boots.

Staff are friendly and helpful and the prices are better than Boot barn!

Great selection knowledgeable staff!!!

The sales staff was extremely helpful, and the prices were excellent.

Youll find the best cowboy boots in the country

Very nice staff , very helpful and knowledgeable about the products they sell !!Nice Boots !!

Couldnt even do a good return drove from Las Cruces to return an item just to find out they dont do returns. Becareful what you buy ALL SALES ARE FINAL. Dont buy gifts here.

They have nice boots

$600 pair of full quill ostrich boots at Cavenders for $200. Need I say more!?

Good boot selection

Good place with helpful and happy employees.

Like this store. Have shoped here a couple times and the service is always on point

Super helpful staff!! Found exactly what i wanted!!

Okay selection price just okay

Ill be back

Cool place

Amazing deals

Good quality

Really helpful

Good prices

Loved it

Very good attention from your collaborators as always, thank you

All very nice

Shop is large boots, belts, very beautiful leather ect mi, I. Like boot but impossible 🙁

Very attentive😊

Good quality and a lot of variety