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Cocos Off the Rack
3320 E Lake Lansing Rd, East Lansing, MI 48823, United States
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Cocos Off the Rack
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Kr
Review №1

I traveled from Grand Rapids to meet my family half way for wedding dress appointments. We went to multiple different places and ended at Cocos. EVERY. SINGLE. DRESS. I tried on far surpassed the other places I went and I loved each one. I ended up choosing the perfect one and Coco herself was able to do alterations in 4 days for me! (It was a quick last minute wedding). I have nothing but raving reviews for here.They made my wedding perfect

Ra
Review №2

I bought my dress from an outlet store and it was at least 2 sizes to big with an all lace back, I was so worried when I brought it in to be fitted that I would be told that it would work. Ms. Coco did not hesitate and did a stunning job in just 3 fittings. Great attention to detail, great customer service, reasonable pricing. My dress was steamed and ready to go! They (Ms. Coco and Casey) were always so sweet and gave me such genuine complements when I went in for my fittings, they made me feel beautiful!

Ke
Review №3

I just picked up my wedding dress from my final fitting, and my mom picked up her mother of the bride dress. We could not be more pleased with the work!! They knew exactly what to do to make the fit of our dresses absolutely stunning on us. The best part was the incredibly friendly staff. We both had a wonderful and fun experience here. I would highly recommend!

Ka
Review №4

I went to Coco’s to get my wedding dress and a bridesmaid dress altered. I had a great experience at each fitting and I felt AMAZING in both of my dresses! Thank you for being so professional, detailed, and kind!!

Ka
Review №5

Kacie and Coco are the best. Literally do not try to find anywhere else around the area because you’ll be so pleased with their work and friendliness. I felt gorgeous on my wedding day in my dress.

Mi
Review №6

Had the most wonderful experience with Coco. She was truly a Godsend. I needed a dress for my Moms funeral serve on Saturday. Contacted Coco on Tuesday, my Moms dress arrived, altered and ready for pick up on Thursday. The dress is gorgeous. Im so thankful for Coco helping me at such an emotional time for me & my family. If I ever ever ever need a dress or alterations I will have no problem driving an hour and half to come to Cocos shop. Coco thank you. I will forever be greatful for your kindness and your beautiful work. God Bless You

Me
Review №7

There are not enough words to express my gratitude for the amazing work Ms. CoCo and Kayce did on my wedding dress. They truly take care of their customers by making each one feel special in their shop and by putting so much attention to detail into each step of the alterations process. I will be recommending them to any of my friends who are in need of alterations!

Bo
Review №8

So helpful. Went out of their way to help and make everything perfect! Made my search so much easier!

Be
Review №9

Cocos is the place to shop in the Lansing region for a special occasion dress for the personal touch, caring expertise and fashionable, affordable options to fit your body shape and personal style. Words cannot adequately express how much my daughter and I appreciate everything you did to make her wedding day look so amazing! We both loved our dresses and received many compliments! Thank you again Miss Coco and Kayce!

Ce
Review №10

I needed last minute alterations on my wedding dress and not only did she fit me in, but she did a phenomenal job with alterations that the other seamstress I took my dress to said she couldnt do. I could not recommend Coco more and which I had known of her from the offset!

Ol
Review №11

They will make you feel and look like a super model!

As
Review №12

I felt so lucky to find a shop like Cocos for my wedding dress alteration! Theres nothing scary for a bride than imagining the tailor ruining your gown. Not only did Ms. Coco and Casey do an incredible job with my dress, but they also constantly made me feel beautiful and confident. I came in for multiple fittings (due to the fact that I lost so much weight!), and I had an amazing visit each time. I had Ms. Coco add a modesty panel to my dress, shorten the straps, take in the sides, hem the bottom, and add a bustle. I was so relieved at the price. For all that work, I thought it would cost a lot more than it did. Plus, my dress was all lace, so I know she had more intricate work to do. She pulled it off amazingly. I thought the bustle was the most beautiful addition. I really cannot thank Casey and Ms. Coco enough for being so accommodating and for making me both calm and beautiful for the big day! xoxo

Mc
Review №13

Poor customer service. Didn’t say appointment required anywhere on the website or at the door. wasted my time and my daughters. nobody else was even in the store. huge disappointment. would not recommend. there’s much better places don’t spend ur money at this trash place. no appointment was even offered to make. we were just expected to leave. not good. not great. not anything. such a waste of time. 10/10 do not recommend. ew

Va
Review №14

Had the most amazing experience! We were looking for a “mother of the bride” dress and the dresses at Coco’s were so elegant and beautiful! Not once did I feel like “grandma of the bride” and her prices are amazing! Almost half the price of all the other dress stores we entered. I totally recommend this shop for your coming fancy event or school dance.

Me
Review №15

The only place Ill ever get my dresses altered. Great service, product, and experience. Seriously, dont waste your time anywhere else. Third time utilizing them for wedding related dress alterations and never disappointed!

Mo
Review №16

Highly recommended! I had a complicated wedding dress to bustle and they went about & beyond to ensure I was happy with the results. High quality work & very personable. Thanks for everything!

Cl
Review №17

Well I guess it was a good thing that the wedding was postponed because there is now a year to get this dress FIXED. Cocos completely ignored what was asked for and ruined to focal point of the dress and then refused to ask for it. Even if it was requested that you line the whole lace back, they did a terrible job at it. The seam was all wrong, chunky and plain sloppy. Also, who puts a three foot train on a one point bustle that high up on the dress? The line of the dress is now completely wrecked. They wouldnt acknowledge that they made a mistake, and refused to fix it. Go to someone who actually works with wedding dresses. Dont let their niceties fool you!

De
Review №18

Had the best time here x2! Bought 2 different dresses and both were just absolutely beautiful. All alterations done on site and my daughter was treated like a princess. She had never felt so beautiful as she did going to both Proms! This in its self is priceless. Thank you so much. Will definitely be coming back for years to come as my next 4 go into high school. And if we ever need a wedding dress.

Sa
Review №19

I go here for all my formal alteration needs. Coco does an amazing job. She worked both on a bridesmaid dress as well as my wedding dress and they came out perfect. Would definitely recommend!

Va
Review №20

I highly recommend Cocos off the Rack for wedding dress alterations!! She was extremely detailed, fantastic service, and quality work.I had gone to another seamstress that was going to change the look of my dress because she didn’t know how to remove the lace at the bottom of the dress to shorten it. So thankful that I left that seamstress and came to Coco’s. My dress looked beautiful and was impeccably tailored to me.Highly recommend!

As
Review №21

Coco and Casey were amazing to work with. They listened to what I was looking for and my price range so they could make great suggestions and I found exactly what I was looking for. They made the alterations in less than a week to fit my rushed timeline and the alterations were perfect. Both ladies were so friendly and their dog, Mr. Waddles, made my day.

Br
Review №22

I highly recommend Cocos for wedding dress alterations. They did such a great job on my sister’s dress that I came from out of town to have them alter my wedding dress too. They are wonderful to work with, reasonable, quick and most importantly they did a great job on my alterations. Thank you for a great experience during an otherwise stressful time!

De
Review №23

I had an amazing experience here for my wedding dress alterations! Ms. Coco did a fantastic job, she helped me kind of redesign my dress, she hemmed all of my girls dresses too! Friendly staff, affordable, they went above and beyond! My dress was perfect for my bid day

Sa
Review №24

Coco and her daughter are talented, caring, and amazing people! I had my wedding dress altered there and couldnt be happier with the outcome! They both were so easy and pleasant to work with through all the fittings. They truly care about you and definitely do professional work! My dress fit perfect, the length perfect and it was packaged up with care so I could travel with it. I highly recommend Coco to anyone!

Co
Review №25

I brought my wedding dress to Cocos to be altered, and she did an amazing job! My dress was at least a size too large and needed a ton of work to make it fit. I was totally floored by the final product. It fit me like a glove and looked like it was made for me. I definitely recommend Cocos for wedding dress tailoring!

GI
Review №26

Our experience was awesome. The mother and daughter are so helpful and knowlegible. They made us feel so comfortable with my daughters most important dress of her life. They really do care. I would go back in a heart beat.

De
Review №27

Such a welcoming place! They truly care about the customer. My daughter had her wedding dress fitted by them and each time they made us feel like we were special. I will recommend them to everyone who needs alterations done.

Je
Review №28

I just had my second wedding dress fitting with coco and wow!! She did such amazing work and is highly recommended by me and my family. Her and her daughter are so kind and are a pleasure to work with. If I ever need anything altered in the future I will definitely be coming here!!

Al
Review №29

Absolutely amazing! Great service and my dress looks amazing.

Vi
Review №30

They are miracle workers!! The very reasonably priced alterations to my dress were perfect, and the suggestion of a corset totally made me feel great in my dress. Such pleasant ladies to work with.

Al
Review №31

Coco and her daughter Casey are so passionate about what they do and personable to work with. Coco is amazing at what she does and every experience Ive had with them has been a great one. I purchased both of my prom dresses from them, had one of the dresses cut off for another event and had alterations done on my bridesmaid dress for my cousins wedding. They take such pride in what they do and not only is Coco an extremely skilled tailor but they also have some the best customer service of any business Ive ever seen. I would recommend Cocos to anyone!

Er
Review №32

When I first bought my wedding dress the only thing I loved about it was the silhouette. I searched and searched for the perfect seamstress to cut it up and turn my ok gown in to my dream gown. And I found her! Ms. Coco is the best, her work is impeccable! She made my dress everything I wanted it to be and more. She moved the boning to expose the back more, and added the shimmery sleeves I purchased to turn into a keyhole back. I received compliments all night! I would highly recommend Cocos off the Rack for not only her amazing work but for the staff too. Casey and Ms. Coco were an absolute joy to work with!

Ke
Review №33

They did such an amazing job altering my wedding dress! It fit like a glove when they were done with it, and the bustle they added...beautiful! Always so nice and talkative when I went in for fittings. Highly recommend to anyone!

Sa
Review №34

I highly recommend ! They do great work and have the best customer service! Their knowledge and expertise is the best. You really can’t say enough.

Br
Review №35

I took my wedding dress to Coco’s Off the Rack to have it altered and they did a phenomenal job. These ladies truly know their business: the gown had lace, sequins and beadwork and a lace train and had to be hemmed - it looks absolutely beautiful. I had to have it taken in at the waist and cups sewn in - it looks better than when I purchased it by a long shot! Plus, they put in a bustle (beautifully done) and steamed my veil. I love how calm and relaxed they are: it soothes a stressed out bride’s little soul, and the dog that toodles around the place is charming - the most mellow little creature! ❤️💍🍾🎶💐

Be
Review №36

Had my wedding dress altered here. Coco did a great job! I only had about a month for my alterations and she was able to get me in.

Ka
Review №37

I was shopping for a pageant dress and I didn’t get it here but the staff is so incredibly friendly. They recognized me at an expo months later! I will definitely be back!

ch
Review №38

Beautiful unique selections. Expert and cordial professionals. Will definitely be my go to boutique

Mo
Review №39

I had Coco alter my wedding dress and she was a delight to work with. My dress was ordered way bigger than expected, and she worked her magic so it fit like a glove! I am so impressed! I highly recommend her for alterations!

Je
Review №40

I brought my bridesmaid dress to Cocos less than 48 hours before the wedding I was in. I had it altered twice previously and my dress was botched. I was so nervous to get it done for a third time with the time crunch but Cocos exceeded all expectations and was able to fit, alter and deliver the dress by the morning of the wedding. They worked quickly and were very kind! I highly recommend Cocos and will be going back in the future!

Jo
Review №41

I got my daughters prom dress at Cocos and the ladies that are there are AWESOME!!! They even did the alterations and her dress was perfect!!! I highly recommend them and they definitely deserve them 5 stars 🌟🌟🌟🌟🌟!!!

Je
Review №42

I took my daughter and her friend to get prom dresses. They worked with their budgets and help them find beautiful dresss. Thank you

Tr
Review №43

Awesome selection of dresses! Amazing, kind, helpful staff! Supportive and honest to help find and fit the best dress for you.

M.
Review №44

If I could leave negative stars, I would. I had a bustle put on my wedding dress here and it looked like a toddler did it. It literally was a button sewn onto one side of the dress with a piece of yarn about an inch long sewn onto the other side. It did not last more than 30 minutes before completely falling apart. I was also charged for having a corset back put in which she didnt do, and I was not refunded! Completely scammed! Do not go here!

Ma
Review №45

Amazing store. I have bought both my prom dresses here, its just amazing because the people are great tok

Ka
Review №46

Coco did the alterations on my wedding dress and it was absolutely perfect. She is a joy to work with and does stunning work!

Em
Review №47

All three fittings were effortless and brought me comfort as I got closer to my big day! I cant thank them enough for the assistance and the dress turned out beautifully!!

Ka
Review №48

When the alterations for my wedding dress turned out hideous and I only had 2 weeks to get it fixed, Coco agreed to fix it for me! She had a full schedule, but still helped me out! The ladies that work there are so sweet! I lucked out finding this gem!

so
Review №49

They are the best! I will get all our formal dress needs from them from now on! !!

Le
Review №50

Beautiful & elegant gowns & wedding formal wear; the owner & her daughter go above and beyond in helping you with your gown along with altering it to fit you exquisitely!

Cy
Review №51

Wonderful selection, stellar customer service, and the alterations on my dress were excellent and timely. Great addition to the neighborhood!

Me
Review №52

Very friendly and helpful. Reasonable prices, and they give very personal attention!

Tu
Review №53

AMAZING STAFF, SOOOO NICE!! Greatest prom dress store!

Sa
Review №54

Great formal dresses for all occasions. The styles are unique and stunning!

Up
Review №55

Its impossible to rave about this establishment and its employees and practices enough!I had been taking my wedding dress to another local tailor for 6+ months and we were having trouble communicating. My wedding dress was a few sizes to big for me, so it needed to be altered to my size. The tailor that I had been seeing prior to finding Coco had assured me for months that it would be easy for her to make my dress fit perfect. Then less than a month before my wedding, in what was supposed to be my final fitting where...well, it would fit, it still didnt. She assured me then that it looked great and when I explained that I would like her to fix it and make it actually fit me correctly, she said it would be very expensive to do so. We had already paid her a large lump sum of money. To make matters worse, when I then inquired how expensive she was thinking and why when I had paid for her to make it fit, she said she didnt have time to change it now and that it looked perfect so she didnt understand what the problem was. I was devastated. I frantically searched the web for another tailor, just to get a second opinion, to see if this really was the way that I had to look on my wedding day. I found that Cocos Off The Rack was very close, called, and set up my appointment. BEST DECISION EVER MADE. Coco and her amazing daughter took immaculate care of me from the moment we met, keeping me calm and stress free when I was worried and frantic. Coco was very respectful and professional about my situation, never bad talking the other local tailor, but pointed out all of the reasons why my dress wasnt fitting correctly, even after months and months of tailoring. Coco made my dress fit me like perfection in just a few weeks!!! I couldnt believe it. I was stunning on my day, felt like the most beautiful woman alive, and it was many thanks to Coco. Not only is she superb at her work, the customer service that she and her daughter give is amazing as well. They are the sweetest, kindest people. I am so fortunate to have met and found Cocos Off The Rack and I will be recommending them to everyone I know. I SO appreciate you ladies! Ill be in with wedding pictures!

An
Review №56

This a wonderful shop with a good variety of dresses.

Em
Review №57

Great selection and excellent service

St
Review №58

Great place! Friendly Professional people, awesome value!

Mi
Review №59

Wonderful staff, very knowledgeable, extremely professional, and good prices. I will be back!

Lo
Review №60

Very upbeat, helpful, considerate, and hardworking. Very pleasant experience!!

Ka
Review №61

They treat you like family! Great customer service!

Da
Review №62

Wonderful place to shop at.

Je
Review №63

Very nice and informative.

So
Review №64

Always a wonderful experience

S
Review №65

Wonderful people!

Cm
Review №66

Customer service follow up is lacking.

Information
100 Photos
66 Comments
4.8 Rating
  • Address:3320 E Lake Lansing Rd, East Lansing, MI 48823, United States
  • Site:http://www.cocosofftherack.com/
  • Phone:+1 517-708-8434
Categories
  • Clothing store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:12–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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