Working with James the manager was amazing. He was knowledgeable in finding great deals for our family. He provided Assistance with a smile and knew his craft. I would recommend all Verizon users to spend time with James, he will review your plan, give suggestions and you leave confident that all is good.In addition the store is clean and the service is exceptional.Great Job Verizon, you have my business for life.The Walsh Family

James and Anthony were absolutely wonderful. My sister was upgrading from a flip phone to a smart phone and they were incredibly patient and helpful. They explained all the functions in a friendly nonjudgmental manner. Overall a really, really positive experience. I plan to recommend this place and them to all my friends. Thanks James Anthony.

I cannot emphasize enough the exceptional service James gave us! It was Black Friday and the store was packed, they had some really great deals, we had to wait for a while but it was worth it! Not only did he get us our new phones, but he was able to get us better coverage at a lower price. He was knowledgeable, professional, and very helpful, it was a pleasure dealing with him.

Great experience! I needed to upgrade my flip-phone after 15 years and had minimal knowledge of the newest options. Everyone was VERY patient and helpful, and I felt confident that I got the best deal for my money (with no pressure). I would definitely shop here again!

Best cell phone purchase experience ever!I purchased a new iPhone on 10/27/16 at Go Wireless in East Brunswick. The moment I walked into the store, James began to help me through my new purchase. He listened as I told him my cell phone needs, then calmly explained the options and costs associated with a new phone purchase. James was professional and well-informed. He uploaded my data into my new phone quickly and even walked me to my car to connect the phone to my bluetooth. A five star phone buying experience!

What a wonderful experience. Jamison R was amazing. Honest, friendly and truly enjoys his job. He stayed til 10.00pm to help us. Could not have been more helpful. This will be my place to come to always. Thank you so very much Jamison!!!!!

I am very pleased and very happy with the excellent service that I received from James. He took the time to make sure that I knew how to use the new phone. He made helpful suggestions and made my whole experience pleasant. I would recommend his store without hesitation. He also saved me $$.

I want to thank Tariq he was very insightful on the holiday promotions. He helped me and my family switch over from a loser carrier. Thank you again.

Nick and Anthony...... what can I say. From the minute I walked in I knew they would be of assistance to me. Two hours later I walked out a very HAPPY customer. Patience, Compassion, and Care. Three attributes that I will never forget! I will be visiting them again for any need I might have or need. The absolute best

Greeted by both Tariq and Shawn at the East Brunswick Mall store in New Jersey.Thanks to Wireless Consultant Shawn I am now easily able to access all of my email accounts.

These guys are great. Excellent customer service. Always takes great Care of me and my family. Highly recommend, they will take Care of all of your cellular needs. James and Michelle are excellent.

One of the best stores Ive been to. Prompt and friendly service. Great personality and professionalism! Definitely returning whenever Im in the area, even just to look around and ask questions to the staff! Thanks guys!!!

My family and I have been a verizon customer since since the early 90’s. Even when we moved toVirginia and Verizon wasn’t there yet we still kept them. Went in to get my upgrade and explained that I tried ordering online but since my parents live in VA it keep asking me to ship to my parents house or pick up at a store in VA. activation fee online is 20 and at the store it’s 40. I explained to the guy and asked if he can knock off the $20 and he said no. Ok fine , I then proceeded to tell the guy to put everything on the bill and he told me he can only put accessories on the bill. Not once have I ever had to pay something out of pocket for a new line or upgrade everything got charged to the line. Now this isn’t enough to make us change carries after 20+ years but best believe we will be calling customer service and complain.

Tim was awesome and very helpful. They answered all my questions promptly and were very knowledgeable. Would definitely recommend going there for your Verizon services.

My phone fell was broken beyond repair. The store manager, James worked with me until he could set me up with a phone. I had an issue with the phone a couple of days later and Sam was awesome getting it up and running. He made it easier for me to navigate. Great store!

Pre ordered my Note 10+ 5G 512gb and the people are professional, knowledgeable and courteous. Highly recommended.

I went to the Verizon store in east Brunswick square mall to get an upgrade and I loved the service there. James was the manager terrific customer service. Recommend the store to any one . Best experience ever.

My experience here was amazing, very comfortable store and Nick was AMAZING. Just got the iPhone X and my fiancé is getting an 8 plus! Thank you so much guys!

Horrible Experience. If I was able to choose zero stars I would. This place is a scam. When switching providers from ATT to Verizon... they charged me a $20 set up fee per phone line and explained it to me as being the Verizon activation fee. When I saw my Verizon bill, I was charged for the actual activation fee separately. I ended up having to pay the 20$ activation fee plus GoWireless 20$ set up fee (40$ per phone). They never set up my phones for me. I did all of my transfer of data and setting up of the phones. I will NEVER return here again.

James and Donald were patient and through in figuring out what I was looking for and customizing the appropriate wireless plan. They were clear in explaining the differences were in the plans, which ones would save me the most money and gave me enough flexibility in case I wanted to switch smartphones in the future. One of the most customer friendly Verizon stores I have ever been to.

Nick helped me out with getting a new iPhone. He provided excellent service and was knowledgeable. He answered all my questions and was a great help

Great service, norm helped was kind and helpful in setting up and transferring all my data to my new phone. Enjoy doing business with them. Ty

James the store manager was patient and awesome. He was very informative and helpful. We recommend him to anyone.

Go see Nick at Verizon! Amazing service, knowledge staff, all-around quality. You cant go wrong.

They are fast and very helpful. Ive been a customer at this location for many years. With 5lines and numerous upgrades they have always been the best. Wont go any where else for my Verizon service.

James was fabulous!. Very helpful and patient to someone who is in need of help. I appreciated all his help, Very warm individual. I thank him very much.

Had to change service over to a new device. Quick and painless. Michael Porter was the gentleman helping me.

Nick was great! Extremely helpful and patient regarding upgrading my phone and helping me transfer all my data

The store manager was wonderful. James was very patient with us & informed us of all the information we needed. We would recommend go wireless EB

If you need anything at allAsk For James .he is the bestWe buy all our phones and things from him .

Tim in East Brunswick helped me and my wife out so much. It pleased us so much I treated him and his associates to lunch! Thank you very much!

Went there to shop for new phone. As soon I said I wasnt going to buy on impulse and wanted to do some customer satisfaction research. I was dropped like a hot potatoe.

I have been a Verizon customer 10 + years. Went in with my friend to get his I phone with 32 megabytes increased to the IPhone with 128 megabytes. Simple upgrade. Well I used my charge card and it was charged 4x more @ 164.84. Then couldnt reverse mistake of 4x. I have to wait. Plus he had the nerve to ask for my charge card for to more charges. I had to go to my bank bc I didnt trust him with using the charge machine. Then he said Im going to give you a discount on accessories. Really!!!!!!! Yoo overcharged me by 654. And to top it off IPhone 7 with 32 megabytes had to go back to Verizon. He never supplied me with a shipping label. So disgusted with your service and handling of my charge card.

Robert was SO HELPFUL! Really patient and explained everythjng. also saved us money per month! Love Verizon!

Never going here again. My husband and I went in to get my phone upgraded. The representative, Donald, started talking about car phone chargers, glass screen protectors, and the like. I only wanted the phone. I did not need or want anything else. We made this very clear more than once. Donald, however, insisted that it was included with the phone. So we reluctantly accepted, planning to possibly use the items as re-gifts...except then Donald told us he had to put the glass screen protector on in the store.Nearly $200 later on a free phone upgrade, we came to find out that Donald had flat out lied, that we were individually charged for the car charger, screen protector, and some sort of goadvantage premium that were part of a bundle that we DID NOT need to purchase.We will never go here again. The customer service is underhanded and unscrupulous.

James was outstanding. Excellent service and I would recommend them highly. Very knowledgeable and accommodating

Awesome experience James was the man who helped me there on march 1 2016 he was very pleasant patient and went above and beyond his duty to help me out recommend comming into this store and asking for him

1st visit to this location and very impressed. James is nice, efficient and I will be back!

Very helpful, professional and friendly employees, Jamisen answered all my questions regarding pricing and I decided to switch from T-Mobile to Verizon because of him.

I really, really appreciate the help Rob gave me in your east Brunswick store,Im good at what I do, because I take my job seriously,So when I come across someone who not only knows their job inside out, but also sincerely want to solve your problem, I really, really appreciate it...Thank you very much ! ! !

Loved our experience at this Verizon! We only come here whenever we need anything! Jamisen and Sean are the best!

The store have terrible management. I ordered a phone and waited 2 weeks when i did not answered the phone to come and pick up they sold it. How can somebody do that? Do not deal with this store EVER save time and go some place else.

My experience here was by far the best experience I had in a cell phone store the staff there treated me like I was family everything was explained in a way I understood compared to other locations from past experiences. Would definitely recommend!

Helpful awesome crazy busy but they made sure we were taken care extremely friendly we will definitely be back for phones or whatever we need the manager James and salesperson Donny were extremely helpful and patient with us

Every time I go to this store I have nothing but positive things to say. I always send my friends and family to this store. Great people to work with.

Friday August 3rd around 9pm we went into this store to get some Bluetooth earbuds, the guy was very nasty and he dropped some F bombs. The earbuds were all marked at 54.95, when the guy rang it up ithe price was 79.XX, he said that there was nothing he can do, and it’s not his problem, and it’s too bad for us. We asked for the manager and he said that he doesn’t have one. We just walked out because he was being very mean and practically ignoring us to deal with someone else. I have pictures of all the price tags saying 54.95. He was very mean, he had a beard, and he was young. Very unpleasant service.

The store was closed during the hours it had to be open. There was not even a note on the door

Extra great nice professional I love my new phone thank you Nick and james

Sean James Rob are the best they have gone above and beyong wonderful customer service they are great.

Great service from Nick. Couldnt ask for any better!

I went to the store Sean gave me the best deal I can possibly walk out with. Great customer service.

Jamisen and James were able to help everything we needed help with today. Very professional. :)

I would like to take a moment of my time to say what EXCELLENT employee James is at yr E.B. mall location!! He bends over backwards to help me each and every time I go into the store w/ a ques, even when Im not looking to make any purchase, etc! He is EXTREMELY KNOWLEGEABLE, HELPFUL, SUPER PLEASANT TO DEAL WITH AND HE ALWAYS TAKES THE TIME FO HELP ME, NO MATTER WHAT THE SITUATION MAY BE...FOR EX., JUST TODAY, I POPPED IN TO ASK HIM FOR HELP W/ HOW TO SET UP AND USE A SELFIE STICK I HAD ORDERED FROM AMAZON!! EVENTHOUGH I HAD NOT BOUGHT IT AT THEOR STORE- HE WENT OUT OF HIS WAY TO HELP ME AND FIGURED IT OUT W/ IN A FEW MINUTES FOR ME!! I THOUGHT THAT WAS REALLLY NICE! HE IS JUST AN ABSOLUTE ASSET TO THE STORE AND TO YR COMPANY!! THX JAMES!!

The store is wonderful because the staff is extremely knowledgeable and patient. Especially questions regarding international calling options are answered here.

Outstanding you come in there service right away polite workers very personal!!

Never went to this location before but I tell you now that this is where Im going to be coming from now on. I stopped by to inquire on getting a new phone, my phone was acting up and I usually dont upgrade for yrs so I figured why not. I dealt with a guy named donnie and a very pleasant gentlemen must I say. Im usually on the defensive when it comes to buying anything but he made it feel enjoyable and on top of that im saving more than I was every month. I would definitely recommend this location

Great service and super helpful ! I recommend them highly.

Worse place ever. If you need to return something you can spent there all day.

I am very satisfied with normans assistance and help.

Great customer service from rob. Very satisfied.

Excellent service. You wont find better service anywhere else!

Disgraceful. My elderly parents were totally taken advantage of by unethical sales practices by Wayne. They were also told that their bill would be $75 less then the actual monthly amount. Also, after the sale was done they refused to show thehm ow to use the phone or how to set it up.They had to go the next day to Verizon in Ocean who had to reverse it all. The misrepresentations and flat out lies were numerous.

Anthony is a nice and helpful personVery patience too

Very nice place, & the staff is very helpfull, plus the prices are great.....!!!!!

Notman was very thoro and hrlpgul

Awesome everyone is helpful and goes out of their way to help

James &Michelle were very helpful.loved both of them.

Great information. All details went over in detail.

Great attitude and very professional sms excellent deals

THE BEST RIP-OFF GOINGBUYER BEWARE!!!

Great experience would come back again

Personnel were extremely knowledgeable and helpful.

Great customer service very accommodating

The WORST SALES REPS. Super rude, and couldn’t help with anything.

Staff was very helpful

Great service team, totally professional!!!

Nick e was very helpful

Helpful workers

Excellent help from Verizon 800 help number

Always a pleasure

Best store in the area!

Excellent Service

Very informative and helpful!

She was excellent help

Extremely helpful.

Verizon is heartless

Excellent service

Excellent

Rob is the man!!!!!!