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Sleep Outfitters
5820 Britton Pkwy, Dublin, OH 43016, United States
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Sleep Outfitters
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An
Review №1

Ritchie was awesome! So knowledgeable and patient with all of our questions. He showed us multiple options at, above, and below our price range. It was a pleasant experience and we highly recommend working with him.

Am
Review №2

Richie is Dublin was super helpful & knowledgeable! Really appreciate him! He was also very friendly & super nice!!!

Jo
Review №3

Richie was so knowledgeable and built my trust while buying a mattress. Took me through all of my options while considering my price point. I am confident that I made a great purchase because of the care and attention given during this buying experience.

Br
Review №4

Richie at the Tuttle Crossing store was very patient and informative. He helped us narrow down what we needed and knew a lot about the beds. He was not pushy at all and we feel confident in the bed we purchased. Awesome job!!!

Sa
Review №5

Rich was absolutely amazing. Very friendly as soon as we walked in the door. Very knowledgeable about the products and down to earth to talk to. We did not feel pressured in one direction vs another but felt like Rich asked necessary questions to find the right fit for us and steered us appropriately to the right fit. Awesome customer service.

Ma
Review №6

My husband and I purchased our mattress 3 months ago from another mattress company. It was back ordered 6 weeks, we called sleep outfitters and they had the same mattress in stock and got it delivered that same week. After 3 months, my husband was not a fan of this current mattress, so we went back into Sleep Outfitters and it was so seamless to get another mattress. Huge shout out to Richie who took care of us and make the whole process a great experience! I would highly recommend Sleep Outfitters at Tuttle!

Vi
Review №7

Greg was such a great help! He took time to ask about what I’m looking for in a mattress and about my sleeping habits to best help me find the right mattress. Thanks for the great experience! 😊

Ar
Review №8

Richie was very professional and super kind. He helped us pick the most comfortable pillow ever.Thanks again Richie!!

Ka
Review №9

Best service ever. Richie Beam was extremely helpful & went above and beyond what I was expecting with helping select the best mattresses for my family. Super friendly and professional. Beds are nicely priced and delivery was fast and on time. The delivery team was awesome and put everything right where we needed.

ju
Review №10

I came in and Richie was an amazing sales rep. He showed me several different types of pillows until we finally found the perfect one for me!!!

Ka
Review №11

Highly, highly, HIGHLY recommend this store and especially the rep Richie who explained everything so clearly and worked with me to find exactly what I needed. He didn’t pressure or try and sell me on anything he knew wasn’t in my price range and instead focused on the information I gave him and the best bang for my buck. He did an amazing job!!! ❤️

BR
Review №12

Layne was super knowledgeable and so helpful! She asked lots of questions and listened carefully before suggesting the mattresses we tried. We would recommend her and will be back for our next mattress needs!

He
Review №13

My experience at sleep Outfitters was great. It wasn’t busy, the atmosphere was chill and I was helped very promptly. I was asked very constructive questions about how I sleep and what kind of pain I have. I think that I have really found a bed that is going to get me a good night sleep!Thanks so much!14/10 would in store nap again.

NO
Review №14

This store is amazing! Owen Daughtery does a fantastic job as a salesman! He was very informative and helpful and makes us glad we stopped in to purchase our new mattress! We will definitely recommend this store to anyone who is interested!

Ch
Review №15

Super helpful employees. Explained all the differences between models to a level I could understand. Thanks for all the help!!

Ab
Review №16

Had a great experience today. I can’t wait to sleep in my new bed. Layne was very knowledgeable, friendly & got me a great deal. Couldn’t ask for better customer service!

Ja
Review №17

Layne did a great job finding the best mattress to suite my preferences, durability, and sleeping style! She was very personable and welcoming. She equipped me with all my needs and worked with my schedule to find the best delivery for me!

Ch
Review №18

I had an excellent experience. Richie knew the products inside and out and had me set up in no time. One of the best purchases Ive ever made. I will definitely be coming back.

Le
Review №19

GO SOMEWHERE ELSE TO BUY MATTRESS!The story: We bought a 9,000 dollar tempurpedic mattress at this store. The person who placed the order ordered us a California King base instead of a King, like the mattress size. Manager says he can’t get us a new base for another week and maybe longer. He also says we can still sleep on in but also describes that a Cali king base is longer and skinnier than a king size mattress. So, the manager of this mattress store couldn’t put it together that if the bed is wider than the base it’ll cause the people in it to slowly slide off of it (not too hard to get that even without being a manager at a mattress store.)Manager states there’s nothing he can do to fix it. And, apparently, they don’t make any money off those sales because the price is fixed according to the tempurpedic company and there’s no changing it.Do not buy from them, they won’t help you if you run into problems, even if the bed cost is more than what you paid for your first and, maybe present, car.

Ma
Review №20

Kyle was amazing in helping us in finding our new mattress!

Al
Review №21

Richie was extremely helpful in helping me pick out a mattress. I’m extremely pleased with my purchase and experience and I would refer anyone here. Can’t wait to sleep on my new mattress!

NO
Review №22

My experience was awesome and Richie Beam went above and beyond to help and make sure we got exactly what we needed and wanted! I cant thank him enough! I recommend Sleep outfitters to anyone who is in need of a new bed THEY ARE AMAZING and have great deals and prices its worth every penny but Make sure Richie is the one to help you. He will make sure to help anyway possible. I promise you wont be disappointed :) THANK YOU RICHIE!!!!

Al
Review №23

Great experience! Found exactly what we were looking for and it was quick and efficient. Thank you!

Ja
Review №24

Richie was very knowledgeable and patient in helping me decide upon the Stearns and Foster product that best suited my needs.

Gw
Review №25

Richie was very helpful and nice….not to mention very patient with me and my questions! Would recommend shopping here.

J.
Review №26

Richie was the most helpful, informed salesman we have ever met. He was so patient and seemed to be the most experienced at listening to our needs to accommodate us.

je
Review №27

Richie Beam was a life saver when it came time to purchase a new mattress. There are tons of commercials and claims about mattresses all being the best thing so having someone with so much knowledge on the different choices my wife and I were looking at was awesome.

Mo
Review №28

We had a great experience at sleep outfitters. Richie Beam was so patient as we tried all the mattresses and pillows. He guided us through all the things we were worried about. Its been about 2 years now, and we absolutely love our mattress. Whenever we need a new mattress, for any bed, I know where were going!

Ma
Review №29

Richie is very knowledgeable and helpful. He was even able to ship our new King Tempurpedic and adjustable to our house in the Outer Banks! Great experience!

Ke
Review №30

Richie was WONDERFUL and very KNOWLEDGEABLE. A pleasure to work with.

Jo
Review №31

Richie at the Hilliard store helped us immediately and got us a great deal on an open box pillow. Will definitely be stopping by again if I have any sleep needs in the future! Also the Covid restrictions in place were very clear and masks were provided if needed. Thank you so much!!

Jo
Review №32

Richie was very helpful with helping us find our first mattress. He was very thorough with explaining everything and answering questions. He made sure we understood our options and was very accommodating with our specifications. Richie was not pushy in any way and if we didnt like something, he would listen which was something we really valued.

Or
Review №33

Customer service experience was nothing short of spectacular. They price matched our purchase and we qualified for free in home setup and delivery ! Layne went above and beyond to meet our needs and expectations!

Ja
Review №34

We worked with Owen at Tuttle. He was absolutely fabulous. Very knowledgeable and helpful. Great blend of information and friendly. No sales pressure. I highly recommend him.

Na
Review №35

I stopped into the sleep outfitters in the Tuttle area, and had the best experience with Owen And Greg. They did an amazing job at explaining the type of mattress I would need to get my best nights sleep, and was not just trying to push a sale.

Ma
Review №36

Richie did a very good job helping us find a mattress.

Je
Review №37

Great overall experience , helpful and friendly!

Ra
Review №38

Great service, fast delivery, very comfortable beds. Would highly recommend

Mi
Review №39

Our sales person was very knowledgeable and helpful and did not pressure us at all. We really appreciated Richie!

ra
Review №40

Great service, fast delivery. Wonderful mattresses

Kr
Review №41

Quiet, good selection in store to try out, quick delivery date, friendly staff

Br
Review №42

Wonderful experience. Richie knows every bed like the back of his hand. You tell him how you want to sleep and he makes sure you are buying the correct bed. Nothing overly complicated, everything simple and understandable. Definitely will recommend this store to anyone looking for a bed!

Mo
Review №43

We worked with Richie and he was very kind and professional. After answering a few questions he asked, he then directed me to a bed that I instantly fell in love with! He made us feel comfortable and safe in the store, given COVID concerns. I will definitely be recommending this store!

Ga
Review №44

I waited to leave a review because I wanted to make sure we were happy with our mattress and didn’t have to comment on a return.First, the mattress is fabulous... seriously, if you’re contemplating a purchase, just spend the extra dough on something you’ll be happy with for a very long time.Second, the gentleman was very knowledgeable, and we were able to pickup our bed at the warehouse in Dayton instead of waiting for them to come in.I highly recommend you stop in here before you buy anywhere else!!

Al
Review №45

Richie was great at helping us find a new bed that worked for both of us. Would highly recommend.

Ni
Review №46

Richie was knowledgeable about all mattresses. They took sterilization seriously. Had a good experience. Thank you.

El
Review №47

Loved working with Richie! He found exactly what I needed easily.

Al
Review №48

This was our first time buying a new mattress and Rich was incredibly helpful. We went to multiple places and he gave us the best options in a variety of price ranges and information! They delivered our mattress on time and the delivery guys were very efficient and friendly. We love our new bed and were so happy with the experience!! Also, as a healthcare professional I was very pleased with the way they were handling COVID-19, I felt comfortable the whole time while in the store.

Mi
Review №49

Just a quick review here. We walked in at 645PM yesterday (keep in mind they close at 7PM) and Toni greeted us right away. I apologized for running late but told her I kind of knew what I want. Temperpedic kind of sells themselves but she was very knowledgable.Toni mentioned features that I did not even see online. I got a great deal and we were out of there by 715 with a bed I am super excited to sleep on! Anyone going to this store should ask for Toni she is awesome.Great store!!

Kr
Review №50

Just bought a mattress at Sleep Outfitters. Richie was very knowledgeable in helping me choose a mattress specifically for me. A great experIence and excited with my purchase. Also $300 in free accessories going on now!

Ma
Review №51

Richie was extremely helpful and knowledgeable of the different products offered by Sleep Outfitters. I was able to find a quality bed at a reasonable price. Highly recommend this location!

Jo
Review №52

My husband and I went here on 6/9/2020 at around 5:00 pm and bought a memory foam mattress. The staff was very knowledgeable and kind to recommend the right mattress considering our budget and situation but unfortunately I didn’t get his name. He also helped us get the mattress in time for our guest. We were planning to shop around but we ended up buying one from here. Highly recommend this place!

Da
Review №53

Experience and service was great 👍 very satisfied

Ja
Review №54

Richard was so helpful! Richard showed us a variety of beds at different prices and didn’t pressure us to make any purchases. The quality of the sleep outfitters mattresses were much higher than anywhere else we had gone. They have great deals on mid range priced mattresses. Would highly recommend purchasing a mattress from here, and ask for Richard!

Th
Review №55

Richie was very helpful ! Appreciate the great service.

An
Review №56

Richie was very helpful in helping us find the right mattress. He listened to what we wanted and then directed us to a couple mattresses that he thought would be perfect for us. After finding the one it was a short time later we had everything taken care of and delivery set up. If looking for a mattress stop in and talk with Richie. Hell take care of you!!

Ti
Review №57

I had a wonderful experience, Richie was very informative and helpful in picking out a mattress...I can’t wait to sleep on the new setup... I will definitely be coming back for future purchases...

Ad
Review №58

Bought my first bed today. Richie helped me find the bed I wanted and at a good price for me. It was intimidating not knowing anything about mattresses but Richie was very knowledgeable about all their products and easily answered all my questions. I will definitely come her for my next bed and would recommend this location to anyone.

Je
Review №59

Pat and Richie were both amazing! After a full day of bed shopping we stopped by Sleep Outfiters and Richie was the first to even asked how I sleep! He was able to show me beds that would give me support for my sleep style. He was also very knowledgeable about mattresses and adjusting to a mattress. Overall a great store with great employees!

An
Review №60

Helpful and straightforward, easy to talk to and we got what we wanted for a good price!

Ha
Review №61

Richie was so helpful in helping me choose my first memory foam adjustable bed mattress! He was understanding in acknowledging my budget and guiding me to exactly what I had in mind! So excited for this experience and highly recommend Sleep Outfitters for anyone considering a new mattress!

Mi
Review №62

I spent all day looking at mattresses at many different stores. Richie helped me find the exact bed i wanted and for a great price. He was very knowledgeable and not pushy at all. Highly recommend this store and Richie if your looking for a new bed.

Su
Review №63

Richie was very helpful explaining everything with Tempurpedic mattress. I will definitely recommend this store

Ma
Review №64

Sleep Outfitters answered all of our questions and help us select a wonderful new mattress

Ky
Review №65

The staff here is excellent. Super knowledgeable, friendly, helpful, and kind! Richie went above and beyond helping me choose the mattress that was best for me, ensuring it was shipped quickly from the warehouse, and kept me updated during the whole process. I can’t recommend Richie and this location’s staff enough. I will absolutely be back for all my future mattress needs!

Mi
Review №66

Friendly, no pressure sale. Felt we got a great deal.

An
Review №67

Extremely helpful staff provided a great deal of useful information that helped me to better understand the science behind how your posture (and type of bed) can impact your sleep quality. Highly recommend!

Ma
Review №68

Very helpful staff. Informative but not pushy. Asked good questions to help me decide on the best option. Would highly recommend this store!

Ky
Review №69

My Fiancé and I were in the market for a new mattress and after just a couple minutes with our salesman Richie, he had us hooked up and out the door feeling confident that we got the best mattress for our sleep style!! 10/10 would recommend this store all because of the service provided by Richie!

Br
Review №70

Richie provided great service and was very helpful in making the right decision on a mattress at a good price. Highly recommended!

Ba
Review №71

We had a fantastic experience here. We were in and out with a new mattress in 20 minutes, and were able to get a free delivery the same week. Great customer service.

Ka
Review №72

Richard was great in helping us pick out a mattress. He was very knowledgeable and helped us choose the mattress that was right for us. Would recommend this place.

Ch
Review №73

Richard was very helpful. He was patient and helped us find the best deal. I highly recommend this place for anyone looking for a mattress!

Si
Review №74

Just bought a King Mattress from here. Im a very picky engineer and have a lot of questions. The owner or manager Richie might come across a little harsh but I think its because he knows his stuff really really well. Good experience and good price. Would have paid more than double for what I found.UPDATE: After just over 1 year, this mattress has become total garbage. I weigh 150lbs and my wife weighs 125 lbs. There are permanent, nearly rock hard, indents in the mattress. We both wake up sore and have hard time falling asleep. Weve rotated the bed as recommended but the foam used is absolutely not recovering. We had to sleep on the couch and chair now hoping the foam will recover. But Im giving up. They obviously dont use the correct foam anymore. Recommend not buying.

Ju
Review №75

I want to thank Pat for being so knowledgeable and friendly and making sure I got the right mattress for my sleeping position and stature. He deserves an A+ in making an activity that I kept putting off an enjoyable process. I am looking forward to a quick delivery and set up and a great nights sleep. Thanks a lot Pat!

Ti
Review №76

Visited the Britton Parkway location today, and could not be more pleased with the service ! Richard Beam was awesome...he was excellent at helping me determine which mattress was right for me. Quality is excellent, extremely competitive pricing, and free delivery! I highly recommend Sleep Outfitters on Britton Parkway, and especially Richard, the store manager.

Jo
Review №77

I recently moved into a new apartment and was ready for a new bed. My 20s are now a memory and I was ready for a “big boy” mattress and frame (gone are the days of an ikea pad tossed on the ground). Given the current environment with the Covid 19 coronavirus I was hesitant to jump right out and shop. I called ahead and was given an appointment in the store by myself. I was assured everything would be sterile and to have my mask with me. When I arrived Richie was there and asked me some questions about how I slept and I recently moved into a new apartment and was ready for a new bed. My 20s are now a memory and I was ready for a “big boy” mattress and frame (gone are the days of an ikea pad tossed on the ground). Given the current environment with the Covid 19 coronavirus I was hesitant to jump right out and shop. I called ahead and was given an appointment in the store by myself. I was assured everything would be sterile and to have my mask with me. When I arrived Richie was there and asked me some questions about how I slept and delivery options. Richie was able to line me up with the perfect mattress (for even less than I thought I would pay) and I’ve never been happier about a purchase. I’m on the third floor at my new place and without even seeing the building he was able to line me up with a frame and mattress in boxes that were easy to set up and get into a tight space. This was the largest purchase I’ve ever made and even during a global pandemic Richie made things a breeze.

Ke
Review №78

Great service.

Je
Review №79

Toni was very helpful as we picked out a new mattress for our toddler transition to a regular bed. Thanks Toni!

Ji
Review №80

We had a great experience choosing a mattress at Sleep Outfitters! Richie was incredibly knowledgeable and patient with us throughout the whole process. We got a quality mattress and I can’t wait to try it!

ca
Review №81

Richie was awesome! Could not ask for better personal service and knowledge. We will definitely be recommending Sleep outfitters to our friends! Thank you!!

Jo
Review №82

Richie was awesome! He helped my wife and I pick out the perfect mattress for us. He also helped us select the right mattresses for our new lake cottage and gave us a great deal.

Au
Review №83

Richie sold us the Cadillac of beds and we couldn’t be more pleased. Best nights sleep we will ever get. Super helpful and knowledgeable!

Da
Review №84

Richie was fantastic in helping us choose what pillows and bed best fit our needs. Will definitely be back in the future.

Va
Review №85

Great experience shopping for our first mattress!

Br
Review №86

Fantastic and professional service. The prices and selection are great and the staff here are easy to work with. If you’re looking for a mattress, this is the place to shop.

Pe
Review №87

Richie provided excellent and thorough assistance during the whole process. He provided an efficient and detailed sleep analysis to provide accurate suggestions for what would relieve the most pain and provide maximum comfort. He showed us several options and was very polite. He worked with us to make sure we got the best price for the investment of a good nights sleep. Excellent customer service!

Sa
Review №88

If you need a new mattress, this is absolutely the place to come! We received quick service at a great price.

Ke
Review №89

Pat was excellent to work with! Very informed on all the products the store offers. I’d highly recommend this location for your next mattress.

Jo
Review №90

Richie is very knowledgeable! He listened to what we wanted in a mattress and was able to point us in the right direction. We cannot wait for our mattress delivery!

Ro
Review №91

Richie and Pat were very welcoming like I have known them forever. Richie was knowledgeable and very helpful in making our choice.

st
Review №92

Richie was professional and took care of everything! Easy process. Will recommend to everyone!

De
Review №93

Great service and great prices! I came in sleeping on an awful, cheap, broken mattress that I’ve been suffering on for years and now I am leaving with the most comfortable mattress I have ever laid on. Richie was super helpful, directed me to mattresses he thought I would like and got the perfect one on the second try. It’s firmer, but still soft enough to conform to my body and keeps my spine nice and comfortable no matter how I lay or even sit. I spend a lot of time on my bed, so that is very important! I also share my bed with two Siberian Huskies who are just going to love this new, plush mattress!

Ja
Review №94

We came to the store to find a specific mattress for my granddaughter’s bunk bed. Richie, the sales associate, was very friendly and helpful. We were in and out in 15 min. with what we needed.Thanks!Janis B

Er
Review №95

Pat and Richie were nice to work with. Very helpful with the selection a mattress for my daughter that was within our budget and arranging delivery. Will be back for future purchases.

CS
Review №96

Never thought I’d have such a great experience buying a mattress. Our salesman, Richie was a great help and very patient while we tried different types of mattresses. We found the perfect mattress and we couldn’t be happier. It was delivered the next day by very friendly employees. Would recommend!

Co
Review №97

Richie was amazing and helped me get the best mattress for my needs. I highly recommend coming here to get your next bed

Ay
Review №98

I usually go to mattress firm but I decided to try sleep outfitters and when I went the nice lady Toni helped me and gave me a very amazing deal for my sons mattress I definitely recommend her!

Jo
Review №99

Worked with Pat at the Dublin store. He was exceptional to work with. He got us in and out very quickly. He was very knowledgeable with everything we look at.

Li
Review №100

Richie was a very friendly, knowledgeable, and helpful sales person! He asked a series of thoughtful questions to help us quickly determine the best mattress for us both financially and for how we sleep. Definitely go to Sleep Outfitters if you are in need of a mattress!

Information
27 Photos
100 Comments
4.9 Rating
  • Address:5820 Britton Pkwy, Dublin, OH 43016, United States
  • Site:https://www.sleepoutfitters.com/
  • Phone:+1 614-763-1384
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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