Wonderful, friendly & very helpful staff at the Dinuba store. Thank you for your patience with us & our cell phones. We appreciate it!!! 🙂🤳

I have called relentlesly to the Dinuba Ca.Store nobody ever answers the phone however the employee claims to be there during working hours.Very poor service.

Recently moved here from Stockton and came here because of some bill problems that the stores there have caused. Esteban helped me out and actually got this sorted for me. He was on the phone for over half an hour. It was a pleasant visit and his assistance was greatly appreciated. If you need help in the future with anything go to esteban.

I switched from AT&T after 15 years of service because their service (both coverage and customer service) had really gone down the drain. So far, Im loving T-Mobile. The coverage is better than AT&T and the customer service is excellent. T-Mobile Tuesdays is pretty cool and they pay for my Netflix. I like the fact that everything is unlimited and my bill of the exact same every month. The only thing I would like to see improved is the data coverage. Internet can be a little spotty, but I can always make calls and texts. Hopefully the merger with Sprint will fix that.

Fantastic service was immediately greeted by Representatives Jackie and Esteban upon coming through the front door. They were servicing two other customers ahead of me, but the wait time was minimal. I had an issue with a charge on my account that I did not authorize from another store but they managed to promptly remove. After all that the store manager Isaac, greeted me off making sure I had a wonderful experience during my visit. 10/10 would recommend

Esteban is perhaps the most helpful and kind gentleman Ive ever got help from. His professionalism and knowledge on devices and services is amazing. I highly recommend him for any help you need. The experience was great and smooth. Thank you, Esteban!

Awesome staff, great atmasphere.

Just switched over from sprint. Esteban helped me out and was really informative and helpful. Plus my service actually works!! Will definitely be going to Esteban for my future tmobile help.

The staff here is amazing!! They helped me with my problem not only did they help but they reduce the amount I owed and put my account up to date! Very friendly staff management is the most wonderful thing that T-Mobil could ever have! The staff in this location is the best which makes my T-Mobil experience amazing!! Thank you guys for your dedication and your effort in helping every client that goes in there you guys are the best!!

Frankly, the most wonderful services you find here in this place, high-end services

Always friendly service, explain everything throughly, and answer all my questions. Only t-mobile store I go to.

I am switching over to T mobile from AT&T, so I called my local store and Ana answered all my questions and even had some helpful tips about what to do or my options if i didnt want an installment plan, like go for a free phone or just get a cheap phone so if I do end up having to pay in installments it wont be so high. Very pleased with costumer service so today i will be going over to there store and will join the T mobile family. Thanks Ana for all your help. (was on the phone asking her a million and one questions)

Thanks so much Esteban for helping me unlock my phone, you were so patient and provided me with great customer service. I appreciate all your help.

Good customer service. Do be forewarned that the built-in Samsung data transferral program does not transfer all your internal data. When switching phones, make sure you back up your data somewhere else. I wound up having to compress multiple folders so I could send them via NFC to my new phone. These folks were so generous letting me stay past closing to do that!

Horrible service, what is with all the new reps here who have horrible customer service skills and know nothing about phones?I only come a few times a year but this place was better with Bret or Oscar running the store instead of this new guy!THIS LOCATION HAS OFFICIALLY LOST MY BUSINESS WILL BE DRIVING TO THE CORPORATE LOCATION IN VISALIA FROM NOW ON!!! >:(

I had a great serves and they explained things really well.

Went in for a warranty adjustment and when the rep there took my sim tray out it was broken.they said the only thing they could do was give me the new phone with the broken Sim tray at first I was fine but then a piece of plastic from the Sim tray was stuck inside my old phone. Then they said if I can get it out they would adjust it. When I took it home I instead called TMobile to see what they can do and they said they would cover the 175 fee. I got more help form a rep over the phone than actual people. I will no longer do business there due to the dont recommend at all.

Best tmobile ive been too, esteban is a great employee. I look forward to going back.

Great team always helping very friendly with a smile .I have a grateful experience with David 👍and his coworkers Miguel and Roberto excellent company !

Horrible horrible horrible! Dont believe I have ever walked out of that store happy. The employees are rude especially the females. They dont really know what theyre doing and every time there is a problem they just say call customer service never any help!

I am really pleased with all their services, the gentlemen oscar was really nice and helpful helping me with all my needs.

Great store in an excellent location. Staff is very friendly and knowledgeable!

Great customer service really appreciate all your help

There service is horrible.. they dont know anything about phones..if you dont want your time wasted.. dont go to T-Mobile in dinuba😞

T-Mobile sucks in dinuba. They mess up on everything. They have bad service. I sugggest you not to go to the T-Mobile in dinuba😒✌

I rarely have to go into the store, but the times I do Im helped very quickly. Everyone there is very friendly and knows their phones.

They were very helpful and polite.

Sub-par, innefectual, wasteful, disappointing, insulting and frustrating. This is how you can describe T-Mobile and its customer service.

Very helpful and friendly staff.

They dont know everything about their plans.

Great customer service

Friendly staff

Excellent staff that we give super delighted with the great service

They attend poorly

They called me Jing Jong jing Jong