By far the best customer service I’ve ever had at a Metro. Dee was so quick to welcome me and ask me what I needed and quickly resolved all my issues! Definitely my main store from now on for all my phone needs!

The reps are very helpful the only metro store I really enjoy going to

Dee always finds ways to creatively help customers, even if the request is out of the ordinary and something she wasn’t trained to handle. God bless her not going to any other phone store but that metro!

Had issues with the keyboard on my phone. Andy was quick to fix it. Thanks

Karlee was very sweet & helpful even with my poor attitude, she took her time an helped me thank you!

I hate this store. So much. He charged to much

I have been going to this store for years and I can say that the whole staff is absolutely amazing. I came in today for a new phone and Joe was nothing else but an awesome help. With me being completely new to the word of IPhones she took time out of her day to help.Forever a customer of this Store.

Always fast and friendly

I came in on 11-28-20 to make a change to my plan and also purchase another phone. The service is generally fast and friendly but on this particular day the employees allowed a customer to come in the store without mask on. The customer claimed her mask broke before she came in the store. They have a sign about masks at the door but did not enforce mask wearing by customers. Will not return.

I figured I’ll try a new store out, and I’m so happy I did. They have amazing customer service and helped me with everything I needed.

My issue was addressed quickly and the staff was very nice. Good experience.

I was looking for a specific phone that was on sale and this was the only store that had it in this area. Staff is amazing, they sold me a great cover, installed a screen protection perfectly and got everything ready for me very quickly. I will definitely go back!

Really nice staff, seem to understand products. The only reason its not a 5 star is the fact that they acted like theyre giving you a deal when its the base price for the product.

Great customer service... keep up the great job guys. I wouldnt go to no other ..Metro representative stoore.

I was originally with sprint, but stopped by this metro for a quote. They gave me a very good price, but what made me stay was the family feel at this location. I walk in with a frown and leave with a smile and with the feeling that I am wanted. I usually deal with Andy, but the times when he wasn’t available I still received the same amazing service I did with Andy. I highly suggest stopping in the store and getting a feel for it, I promise you won’t be upset!

Coming here for years great people and service

Amazing customer service and friendly staff!Ive been going to this same store for about 3 yrs and my experiences keep getting better and better!!!!!

Love this store

Very knowledgeable and so sweet! Thanx again ladies!

Loved the customer service HIGHLY recommendJo and Deena were really helpful with my husbands phone and mine.. very funny wonderful girls! i will be surely be back -Sw

Best costumer service ever, they give you one of the best deals and they make sure that your satisfied with the phone or plan that your getting.

Best Merto store to go to in the area... Ask for Andy and Jo...

Friendly, helpful, what more can you ask for? I like that they try to give me what I want rather than push me to what they want to sell, which seems to be all other phone stores. I have bought 4 phones there and I am still happy.

Mr. Hernandez. As a grown man, you walked out of a phone store with a flip phone and expected to watch YouTube? Its 2015 and flip phones have been out of commission for years now. On the flip side--pun intended-- Ive been coming here for years and never walked out without a smile. Its a family owned and operated business that does what they can to make sure your happy. They treat theyre regular customers great and the new comers even better. If you find yourself in Taylor, MI and in need of a metro store, look no further. Amazing!!

Great place to go to, family owned and great customer service they dont over charge you like some other stores, in short they help save you money if your into that.

Every time I go there the handicap parking is full with cars without passes. The spots are poorly marked and I tell them about it and no changes over several years.As far as the phone service goes, its very good. The people are friendly and knowledgeable.I upgraded them to 4 stars from one. I see they updated the handicapped line painting and the other parking spots.Now if the lazy people would park in the proper spots....

Best metro ever .Jo was the best thank u !!!😀

Best place to go to for service. Everybodys so friendly and they help you when you need help

Going here when they open today. Ive been many times, I hope they are authorized to do my FREE upgrade on my phone. Its definitely time!

Great service stop by and ask for Andy he take care of all your needs. I buy all my phones here have to love customer service that goes over and beyond.

Jowana helped me with all my needs with her geunie smile she went above & beyond to help me with all my needs

Amazing customer service everyone was friendly and took care of me and family!! Will definitely be back soon for all the awesome accessories they have!

Very pleasant and great environment! There very nice and i enjoy going in there to pay my bill! always welcoming!

Been coming here for 10 years; Amazing customer service

Thru are very friendly and always acknowledge you and let you know they will be right with you. They get thejob done right and in good time.

Good prices on phone services. Ive been with them for about 2 months and Im happy with Metro PCS.

Nice service and friendly thank you

Best place ever go check in out for great customer service !! !

Some of the best customer service I have ever had. They are extremely friendly and patient.

Been going to this store since they open love Andy Good customer service when u go into the store Hi ANDY

The best service ever...Always friendly and very helpful .

They are always so nice and helpful. I have been going here for years.

Best sales people ever, really know how to take care of their customers!

Luv this place awsome ppl help anyway they can!!!

Im giving them 5 stars for excellence in customer service, my daughter lost her I- phone some one tried to activate it the young lady confiscated it and brought it too her this was the only good thing so far about the service that was worth a good rating.

Customer service is awesome thier very helpful and friendly and the best part they are so affordable 😄

Awesome customer service. Thank you!

Best service ive ever seen not only did they give me a great deal but they downloaded all my apps and switch everything over from my old phone. This will b my goto store for all my phone needs

Some of the best people work here.

Great customer service! Anytime I have a problem they fix it right away.

Laughed in my face after he made me stand there and do all the work for 10 minutes just to hear him say theres nothing I can do. Never again....

Close convenient the staff is great Nadia Andy

They go an extra mile to make sure you know what product is being purchase.

They care for their customers and I would like to say thank you for that!

There are very nice staff

Family owned fantastic helpful people

Great people I love this place

Family owned and operated business

I love this place and i love the people.

I specifically went in the store and said I wanted to watch YouTube videos on a phone they gave me a flip phone which doesnt play youtube

Customer service that goes above and beyond

They unlocked my phone! Thank you

Will never go anywhere else...the best people ever!!!

Very good people

Everyone is very helpful

Bad store i👎

Nice staff

Good People

Best deals

Love this place

Fantastic

Love it

Great place