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Ideal Auto Body, Inc.
1398 Park Ave, Cranston, RI 02920, United States
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Ideal Auto Body, Inc.
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Di
Review №1

My brand new truck was hit while parked in my driveway and I had to fight with the insurance company for over a month! But Ideal Auto Body was wonderful! They took my truck in right away since it wasnt drivable and helped me work with the insurance company. They were so nice and helpful and went above and beyond to help me with during this frustrating situation. I just picked up my truck and it is BEAUTIFUL! You would never know that it had as much damage as it did! I would HIGHLY recommend Ideal Auto Body to anyone!

Jo
Review №2

Dan and everyone at Ideal were very professional and responsive, and my car looks great! Excellent in every way, they have earned my highest recommendation!!

Fi
Review №3

Dan and all the people at Ideal auto body are super professional and really nice, I love the way my car looks, maybe better than before. I had such a great experience with them, from the moment I called to the moment I picked up my car. Thank you guys for being so honest and professional and thank you for being a great part of the community. Dan, we need more people like you. I will tell everyone about how great you are, so be ready for many years of business because I know you will continue being successful.Fidelia~

Ch
Review №4

Dan and his team did great and my car looks amazing! Several of my family members and I have gone here with damage done to out vehicle and they came out perfect every time. Highly recommended.

Ch
Review №5

Ideal Auto Body did an amazing job repainting my entire truck from black to white. Dan and his crew were very professional and upfront about the cost and the timeframe and made it fit my budget. They went well above and beyond what I was looking for and that is a rarity nowadays. I couldn’t ask for more professional work, well done!

Ju
Review №6

Dan and his team did a great job! Fair price, in and out quick as promised. Thank you!

Mo
Review №7

OMG. They are awesome. I never knew they do more than just fixing your car. They do extra work that it’s way different from your actual work. Great job guys. Thanks again...🙏🏽🙏🏽🙏🏽

ST
Review №8

Second time using Ideal and again quality service and great people to work with. Dan goes above and beyond to get the job done right. Ideal Auto Body is the best.Great service, fair price, did exactly what he said he would do. I would highly recommend Dan and his team.

Ma
Review №9

Dan and Team have Hit a Home Run Again!! They fixed my rear quarter panel on my SUV - Top Notch Work. They are detailed in their work, care about the Customer, and take pride in the Final product. This is the 2nd vehicle, in my Family, that has looked to Ideal Auto Body, to complete the Week to. Thanks Guys!!!!

Mi
Review №10

I have dealt with Ideal Auto Body for at least 25 years and when it comes to perfection in repairing any of my vehicles Dan & his crew are tops in their profession. Your car comes out looking brand new again no matter the damage. My hats off to these people who really care.

Am
Review №11

Dan & co. are the best! My car looks great, its the cleanest its ever been on the inside, they kept me updated with progress, let me know when parts were in and when it was painted. I recommend Ideal, Ive been coming here for over 10 years, and dont trust anyone else with the body work.

Ri
Review №12

Ideal did a great job and got my vehicle back to me quickly. They also helped me get a rental car which saved me time.

Cy
Review №13

Great job would recommend to any one

Jo
Review №14

Ideal Auto Body treats you like family and does work beyond expectations. I took my truck to have body damage fixed and they made my truck look better than brand new. On top of this, they cleaned the inside of my truck and also washed the outside. I could not have asked for more and for the work to be done so quickly. If you are looking for a place you can trust to do A+ work, go to Ideal Auto Body. I will definitely bring whatever vehicle may need repairs back to them in the future.

Ph
Review №15

Dave and his crew delivered prompt, professional, and quality service. I don’t have rental insurance, so they provided me with a safe and comfortable loaner while my car was being repaired. I will be sure to recommend Ideal Auto Body to my friends and family.

Jo
Review №16

All I can say is if youre in need of automotive body services stop right here and call Ideal Auto Body! They were recommended to me and that recommendation was right on the money. Dan and his team were courteous and professional and provided outstanding service from start to finish. I am a VERY satisfied customer!!

ra
Review №17

I went to see Dan at Ideal Auto Body in Cranston RI.The service and workmanship that was provided was truly IDEAL.I will recommend Dan at Ideal to all my friends and family and whoever sees this review.ThanksDanRay Sinapi

Ch
Review №18

Dan and his team did a wonderful job repairing and painting my son’s Jeep. My son had done some work to the Jeep himself to keep his coats down. Dan was honest in what work was good and what work wouldn’t hold up. He gave him a fair price and the job was done in a timely manner. I would highly recommend Ideal to anyone looking to repair their car.

mi
Review №19

The whole process was so easy. Dan looked at the damage and gave me a estimate. We scheduled the appointment and the repairs were completed in the stated time. The Body work looks seamless, you cannot tell it was repaired. Looks like NEW. Thanks Everyone at Ideal Autobody

Ry
Review №20

Dan and his entire team were 5-Star! Not only did he fixed the dent in my front quarter but the truck was detailed in and out when I picked it up! Could not have had a better experience. Thanks again!

Ma
Review №21

Thanks for a great job 👍very happy

Gr
Review №22

Dan and his team were amazing. workmanship is the best. They handled the entire insurance process from start to finish. They supplied us with a rental as well. I would highly recommend them. Thank you Dan

Hu
Review №23

Great customer service, very pleased with my car repairs. Would definitely come back

Mi
Review №24

Best repair shop I have ever dealt with. They treat you like family.

Da
Review №25

Car looks great! Dan and his crew did a great job. Better than expected.

Ho
Review №26

Best Body Shop in RI!!!

Ke
Review №27

Dan and his team did an awesome job they were professional courtesy and friendly. I would definitely recommend them to family and friends.

Pi
Review №28

Dan and his Team was very professional and prompt and courtesy and friendly also very helpful. I will definitely recommend Ideal Auto Body to my friends and family .

S.
Review №29

I never thought Id give a body shop five stars! They were recommended to me by a friend after I had an accident, and today I picked up my car - it looks like new! They are courteous, very easy to work with, on time and relatively efficient. It took a little longer than I had hoped, but they provided a cheap rental while I waited, and the work was outstanding. Hope I never have to use them again, but if I do, they are my first choice!

Ru
Review №30

This guy always been good to me till lately my car came back with a jacked up mirror and with lights on because the went cheap on a replacement part.

An
Review №31

Ive taken my car there twice so far. Both times I was treated with such respect and sincerity by Ida, Dan and the whole crew. The quality of work is terrific and the prices are unbeatable. I recommend them to friends often!..see for yourself, tell them Anat sent you 😊

W
Review №32

The only reason this place even deserves a star is because of the front desk secretary Ida. She is a saint. Very polite and respectful.On Monday (May 1st), I brought my car into Ideal Auto Body that I was referred to for some repair work. The owner (Dan) said they would not be able to start work on the vehicle until the next week. I left the car, gave him the keys, & went on my way. Later that day another friend referred me to a different body shop & I decided to give them a call. Long story short, I decided to go to another auto body shop due to cheaper pricing & turnaround time.The following day I went to the Ideal Auto Body, spoke with Dan, & was completely honest about finding a cheaper shop & taking my car back. Of course, he was furious, cursed up a storm (in front of Ida), & he personally moved my car off of his lot. When I originally brought the car to him there were a few parts & pieces inside the car that needed to be attached to the outside of the vehicle (energy absorber, a couple of screws for the rear bumper, & a sonar parking sensor). After I had the car towed back to my place, I inspected it. (I know I should have done so while being at the shop, but I wasnt thinking clearly after being disrespected by the owner). All of the original items that were inside the vehicle were there, BUT the most expensive part...the parking sensor.I searched the entire car, underneath the seats, glove box, storage compartment, back seat pockets, under the mats..everything to no avail. I contacted the shop letting them know that the parking sensor was missing & Ida told me shed ask the owner as well as the people in the shop. I wait 30 mins without a callback, so I decided to call back & she told me they dont have it & that the owner does not have it. She said he did not touch anything in the car. I drove to the shop immediately to confront Dan & he gave the same excuse. I simply told him I either need the sensor or the money for a new sensor & he refused to entertain it. I called the police & filed a report. I also entered a complaint with the BBB. If this isnt resolved after these means I will be filing a lawsuit in small claims court for the amount of the item.BONUS: I also find it funny that as I was in the office trying to resolve the issue initially an angry customer walked in complaining about this shop doing terrible work on her car. Paint chipping, the emblem falling off, & a few other issues.I recommend others to avoid this shop at all costs.

Ti
Review №33

They do the job right, but do not have a completely honest crew working for them, all that would have given them an almost perfect rating, would have been to have left my book of stamps in the same place I put them. Instead theyre missing, faulted by cleaning crew, I would suppose. Thumbs down, on that aspect.

St
Review №34

Fast service. Dan is the best! Professional and fast service.Takes care of all the details!

Lo
Review №35

They did a fantastic job on my car and on top off that they wash and detail my whole car

Ka
Review №36

Have done business with them for 50 yrs or so. Always satisfied with work

Ke
Review №37

Worst experience worst customer service owner thinks hes a hustler lol advise to be smart stay away they act like ur friends gets u to think there cool they dnt care and no updates ever

Fr
Review №38

These folks go above and beyond great customer service. The actual service itself was fantastic.

Ro
Review №39

Owner Dan is an ignorant low life, treats customers like dirt. Was in my face, spitting on me. Would never do business with him. Stay away

Rh
Review №40

Very good body shop and family owned

蔡C
Review №41

Good

Ed
Review №42

Always fixes what needs to be fixed and always matches the color of the car

As
Review №43

Awsome trustworthy place

An
Review №44

Terrible service... If you leave your car for fix something, two months after is ready!!!

ja
Review №45

Wonderful people

Ri
Review №46

They are the worst in town

Information
3 Photos
46 Comments
4 Rating
  • Address:1398 Park Ave, Cranston, RI 02920, United States
  • Site:http://idealri.com/
  • Phone:+1 401-942-1150
Categories
  • Auto body shop
  • Small claims assistance service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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