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BeMobile Inc. - Verizon Authorized Retailer
3284 Crosspark Rd # D, Coralville, IA 52241, United States
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BeMobile Inc. - Verizon Authorized Retailer
Comments
Gi
Review №1

Great experience today. My first time being a Verizon customer. Tyler was very helpful and knowledgeable. I had the opportunity to see him interact with several customers. And was always helpful and very patient with them.

Al
Review №2

The service was above and beyond! Murph and Tyler were knowledgeable, personable, and wonderful. I couldn’t be happier with my new phone and the great experience!

Al
Review №3

Very easy to get in and out of this location in a timely manner, always very helpful and friendly staff. Tyler was extremely professional and made the experience enjoyable.

Ka
Review №4

This store is awesome. Tyler is so helpful and patient. I will do all my phone shopping there.

Le
Review №5

Danielle was honest, informative and well-versed in Verizon products and services. We would not have gotten what we did had she not helped us with our phones. She was thorough, polite and professional.

Le
Review №6

Danielle made sure that I had the right screen protector for my needs, applied it skillfully and correctly, explained the features, and how to use them. ALSO patiently and competently answered questions about my device that I had ordered online. When I have time and feel like going into store instead of shopping online, I prefer to go to this location for my mobile phone needs, especially for phone protection products or any drastic device upgrades. Recommendations are great!

De
Review №7

Came in to get the new iPhone 13. No stress and no hassle. Very professional.

An
Review №8

Danielle was great! I didn’t know if I was going to purchase a new phone when I stopped in. She informed me of all of the deals that were available to me, and I decided to go for it. She very quickly loaded all of my pics, music, messages & contacts etc to my new device. Great experience at Verizon store today. Very glad that I stopped in today, and I am so happy with my upgrade!

Jo
Review №9

Lost my phone so had to replace it ASAP. Tyler at Verizon was awesome in getting me a replacement and even saved us some money on our bill with some eligible discounts!!!

Re
Review №10

Tyler was great to work with. Polite, friendly and knew the process.

JW
Review №11

1st visit - I waited 30 minutes in line before talking to the employee. Once she got to me she was knowledgeable (the only reason for 2 stars vs 1) and offered me an appealing deal on 2 phones, one of which had to be ordered with a 1-2 day wait.2nd visit - 4 days later I had to wait 45 minutes to talk with the same employee who finally informed me I should come back in the afternoon & it might be quicker. I was busy that afternoon.3rd visit 6 days later I waited 10 minutes for the same employee. When I asked about my order she replied, did we call you? No I said. Well its not here, well call when it comes in.3 weeks later - I havent heard anything yet, so will go someplace else.

Te
Review №12

Service was great!! Danielle was very knowledgeable and friendly. Would recommend buying a phone from her anytime.

Ch
Review №13

Danielle spent the time needed to make sure that we had the phones that were the best fit for what we needed and was very knowledgeable about the products

Ja
Review №14

Danielle was super helpful and friendly during our experience today. By far the best employee we have worked with at Verizon.

Ma
Review №15

Our experience was Tyler was incredible. I may have never had a better experience with a salesman in my life. He was awesome!

Ta
Review №16

My goal was achieved. However the wait time was long, no one wore a mask and there was no cleaning between customers.

An
Review №17

My charge cord started to melt in the truck. My phone was on E, and had to stop here as I was passing through town. Sadie helped me clean out my charge port and make sure there wasnt serious damage. Luckily, there wasnt. She even disposed of my faulty cord and hooked me up with a replacement. Only thing I wasnt thrilled about was the cost of the cord and car charger. Hope the quality of this new one matches the price tag of having to sell a kidney.

Te
Review №18

Danielle is a super service representative. She took the time to explain things and was very patient with my questions. She knows her stuff!

Mi
Review №19

Our family purchased several products here to replace our aging inventory and Im so glad I ended up going to this location! Felix and Ravyn went above and beyond walking me through all the products and answering my numerous questions through the process. Felix did lots of number crunching to make sure we were getting the best deals and patiently explained them all to me. Once the items were ordered, they kept me updated on the status and notified me as soon as they all arrived. Ravyn did a wonderful job getting them all set up and seamlessly transferred all our information. We greatly appreciated their customer service!!!

De
Review №20

Very patient, knowledgeable and friendly.

Am
Review №21

Danielle was excellent- super friendly and helpful!

Ch
Review №22

Great service. No waiting. Knowledgeable staff!

Cr
Review №23

Outstanding customer service. Tyler is fantastic!

Mi
Review №24

Danielle was extremely helpful and friendly. I will be returning to this location for sure.

Da
Review №25

If I could give an even higher star rating - I would. My husband and I went to Verizon on Tuesday night to add him to my phone plan after his iPhone shelled out and was no longer functioning. We received rave reviews from a friend about this location and we were greeted by Andrew who immediately jumped in to help us get everything switched over and set up. This wasnt the easiest of tasks as we were locked out of my husbands phone - but Andrew stopped at nothing to ensure the backup on his new phone was properly restored. As the store closed at 8:00 pm and the backup wasnt completely finished, Andrew went above and beyond to and offered to stay as long as it took. We knew he had a long drive ahead of him, and told him wed could come back the next day. Instead, Andrew went above and beyond again and personally called to help us out over the phone at a time that worked in our schedule. I cannot recommend Be Mobile Verizon enough. This kind of service is not something you see often. To be honest, we were dreading doing this transfer - but Andrew made it painless, we laughed and joked around while he worked with us and we couldnt be happier with our new phones. Andrew, thank you again for all your help. You can tell these employees are service minded, family and community driven and truly care about their customers. We will be back again for any service or product we need in the future!

Ty
Review №26

Rayven has great to work with, shes taken care of me, my Dad, my Aunt, and my Wife.

Di
Review №27

Friendly and helpful! ;)

ja
Review №28

Fantastic service! Very knowledgeable!

Je
Review №29

Zachary was very knowledgeable & helpful.

Me
Review №30

Good experience. Quick service.

Al
Review №31

I’ve visited to this location twice and had great experience both times. Bryston is an extremely helpful employee that takes the time to understand your needs and help you pick the right device and plan, as well as addressing any concerns you may have. Highly recommend this store!

An
Review №32

I walked in with an emergency need for my phone. Rayven was super nice and helpful and got a new phone set up for me very quickly. She was knowledgeable in setting up a new phone and helping me with a few other questions I had. Great place!

Mc
Review №33

Needed an upgrade on my phone after 4 years. I was lucky enough to have Bryston help me out. He went above and beyond to make my experience great. He set up my new phone, new watch and made sure my screen protector was on correctly. I honestly dread going to Verizon and this experience was quite the opposite! I feel so thankful that Bryston helped me out today. So kind!

Sh
Review №34

Bryston spent hours helping me with transferring photos etc from my old iPhone 6 to my new 11(that was purchased elsewhere.) Sarah also spent time helping me and neither of them made me feel like I was wasting their time. Very polite, knowledgeable, and professional. If I could give them more than 5 stars I would.

Lo
Review №35

What a great store. The staff is so friendly and fun. They helped me with all my set up on my new phone. Explained how long it would take and really got to know me. Craig was simply amazing!!!!!! I will be letting all of my friends know about this secret little gem of a store!!!

Ja
Review №36

Rayven is great. She made everything easy. It was fast service. We upgraded and it didnt take forever like normal. Totally recommend them.

Ga
Review №37

The store has been very frustrating on customer service🙁 manager is never around very often when I called and I found out by headquarters of Verizon that the phone they sold me wasn’t 5G compatible phone? That I was told by the sales person when making the purchase “do NOT do business with this story ever again”!!!

Sh
Review №38

Came in here with my mom. Only went into upgrade her phone that was long overdue. She has an aversion to dealing with technology because it’ll be too complicated and a hassle. Bryston took amazing care of her and made the process painless. Halfway through I was upgrading to a new phone myself. Bryston has grade A customer service experience, was very friendly and able to assess and provide exactly what we needed. Rayven was just clocking in and helped us as well and made the experience even better. This is the most convenient experience in a Verizon retailer I’ve ever had! Check them out before going elsewhere!

Te
Review №39

Bryston is the best employee super helpful I definitely recommend you go to him for help

Me
Review №40

Great staff! Many laughs and great time spent while getting a new phone set up. Highly recommend this friendly, knowledgeable, and welcoming environment!

Ca
Review №41

Rayven was excellent for my situation of my lost phone and accessing my new phone! Thank you! Will be coming back!

Ju
Review №42

Knowledgeable and friendly

Cy
Review №43

Rayven was extremely helpful with the purchase of my new phone. Went above and beyond to help me.

ru
Review №44

Rayven really came through and helped me out with my iphone problem! Definitely coming back to buy a case next time

Ni
Review №45

Bryston was the most helpful human I have ever talked too. I came in so frustrated and hot headed with what I was dealing with. He solved all my issues and got me taken care of. He was kind, genuine, and very professional! I highly recommend this store to everyone!! Thanks Bryston!

Je
Review №46

Bryston saved me when I had reached maximum frustration with digital customer service. I will ALWAYS start here in the future! Best customer service I have had in a very long time.

Ke
Review №47

Great Service !!

Em
Review №48

Bryston was the best! He got my elderly mother on a pre paid plan so she could keep her iPhone her for vision impairment and not pay an arm and a leg for data. Upon arrival she was very unhappy with Verizon and their customer service but Bryston took the time to listen to her needs and get her on the plan she envisioned.

By
Review №49

Very fast and helpful

Ma
Review №50

Rayven was very helping while getting my new phone set up.

El
Review №51

Absolutely great! Super friendly!! Super fast service!

Br
Review №52

Great

De
Review №53

They deliberately deleted all my information without tranfering to my new phone. Customer service was poor.

Ho
Review №54

Excellent

Information
7 Photos
54 Comments
4.6 Rating
  • Address:3284 Crosspark Rd # D, Coralville, IA 52241, United States
  • Site:http://bemobile.com/locations/coralville
  • Phone:+1 319-249-5499
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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